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JOB ROLE: Content Writer

JOB TITLE: Senior Associate, Internal Communications (Junior position)

EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon

We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.

Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.  

The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.

WHAT YOU'LL DO DAY-TO-DAY:

Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.

• Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
• Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
  Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics.
• Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
• Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies

Secondary responsibilities:

• Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
• Detect: You will identify opportunities to improve brand positioning on our external platforms.
• Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.

WE'RE LOOKING FOR:

• Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
• Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums. 
• Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
• Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
• Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
• Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication. 

Added Skills:

• Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
•  

Get to know us:

• About Netcracker India

At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here ►

• Visit our https://www.linkedin.com/company/netcrackertech/life/india/">LinkedIn Life page for real-time updates on what happens inside Netcracker- our life and culture.
  
  

Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.

𝗦𝗔𝗣 𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗛𝘆𝗱𝗲𝗿𝗮𝗯𝗮𝗱

💼 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 8–15 Years

📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Hyderabad

⏳ 𝗡𝗼𝘁𝗶𝗰𝗲 𝗣𝗲𝗿𝗶𝗼𝗱: Immediate to 15 Days Preferred

🔹 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

• Manage SAP release planning, schedules, deployment calendars and release governance.

• Manage SAP transports across DEV, QA, UAT, Pre-Prod and Production environments.

• Handle SAP ChaRM, TMS and Solution Manager processes.

• Coordinate with SAP Functional, Technical, Basis, Security and Infrastructure teams.

• Conduct release planning, CAB meetings and deployment readiness reviews.

• Identify release risks, dependencies and business impacts.

• Coordinate testing, production cutovers, deployment and post-release validation.

• Prepare release documentation, reports, KPIs and management dashboards.

🔹 𝗠𝘂𝘀𝘁-𝗛𝗮𝘃𝗲 𝗦𝗸𝗶𝗹𝗹𝘀:

• SAP Release & Change Management

• SAP ChaRM / Solution Manager

• SAP TMS & SAP Basis concepts

• SAP S/4HANA Landscape Management

• ServiceNow / Jira / Azure DevOps

• ITIL Change & Release Management

• Agile & Waterfall methodologies

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.

Key Responsibilities

• Provide L2/L3 production support for enterprise applications and infrastructure.
• Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
• Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
• Analyze alerts, logs, performance metrics, and system behavior to identify issues.
• Troubleshoot routing, load balancing, connectivity, and network-related problems.
• Perform incident investigation, troubleshooting, and root cause analysis.
• Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
• Handle production incidents and ensure timely resolution within defined SLAs.
• Participate in problem management and identify recurring issues.
• Perform application health checks and proactively identify potential failures.
• Maintain troubleshooting guides, runbooks, and operational documentation.
• Support planned changes, deployments, and maintenance activities.

Must-Have Skills

Application Support

Linux / Unix

Networking

Routing

Load Balancing

Splunk

Grafana

AppDynamics

Production Support

Incident Management

Troubleshooting

Required Skills & Tools

• 4–6 years of experience in Application / Production Support.
• Strong hands-on experience with Linux/Unix administration and troubleshooting.
• Good understanding of TCP/IP, networking, routing, and connectivity concepts.
• Practical experience troubleshooting load balancing issues.
• Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
• Strong log analysis and troubleshooting skills.
• Experience handling production incidents and working within SLA-driven environments.
• Strong communication and coordination skills.

Preferred Experience

• Exposure to ITIL processes including Incident, Problem, and Change Management.
• Experience with scripting/automation using Shell or Python.
• Exposure to cloud environments is an added advantage.
• Experience supporting enterprise-scale applications and infrastructure.

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to work under pressure during critical production incidents.
• Strong ownership and accountability.
• Excellent communication and stakeholder management.
• Ability to work collaboratively with global technical teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

Job Description:

Experience: 7 -15 Years

Job Description :

Key responsibilities

As an GEN AI Expert [Min 4 + years of relevant exp on NLP, CV and LLMs], you will be responsible for designing, building, and fine-tuning NLP models and large language model (LLM) agents to solve business challenges. You will play a key role in creating intuitive and efficient model designs that enhance user experiences and business processes. The position demands strong design skills, hands-on coding expertise, advanced proficiency in Python development, specialized knowledge in LLM agent design and development, and exceptional debugging capabilities.

• Model & Agent Design: Conceptualize and design robust NLP solutions and LLM agents tailored to specific business needs, with a focus on user experience, interactivity,   latency, failover and functionality.
• Hands-on Coding: Write,test, and maintain clean, efficient, and scalable code for NLP models and AI agents, with a strong emphasis on Python programming.
• Build high quality multi-modal & multi-agents applications/frameworks
• Knowledge on input/output token utilization, prioritization and consumption w.r.t AI agents
• Performance Monitoring: Monitor, optimize LLM agents, implementing model explainability, handling model drift, and ensuring robustness.
• Research Implementation:Ability to read, comprehend, and implement AI Agent research papers into practical solutions. Stay abreast of the latest academic and industry   research to apply cutting-edge methodologies and techniques.
• Debugging & Issue Resolution: Proactively identify, diagnose, and resolve issues related to AI agents, including model inaccuracies, performance bottlenecks, and   system integration problems. Utilize debugging tools and techniques to troubleshoot complex problems in model behavior, data inconsistencies, and deployment errors.
• Innovation and Research:Stay updated with the latest advancements in AI agents technologies,experimenting with new techniques and tools to enhance agent capabilities and performance.
• Continuous Learning: Adaptability to unlearn outdated practices, patterns, technologies and quickly learn and implement new technologies & papers as the ML world evolves. Maintain a proactive approach to staying current with emerging trends and technologies in Agent based solutions (Text & Multi Modal).
• Clear understanding of tool usage and structured outputs in agents
• Clear understanding of speculative decoding and AST-Code RAG
• Clear understanding of Streaming and Sync/Async processing
• Clear understanding of embedding models and their limitations

Tech stack required:

Programming languages: Python

Public Cloud: Azure

Frameworks: Vector Databases such as Milvus, Qdrant/ ChromaDB, or usage of CosmosDB or MongoDB as Vector stores. Knowledge of AI Orchestration, AI evaluation and Observability Tools. Knowledge of Guardrails strategy for LLM. Knowledge on Arize or any other ML/LLM observability tool.

Experience: Experience in building functional platforms using ML, CV, LLM platforms. Experience in evaluating and monitoring AI platforms in production.

Job Location - Hyderabad & Ahmedabad

Skills required – Angular, ionic

What you'll do:

• Perform complex application programming activities with an emphasis on mobile development:  Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
• Assist in the definition of system architecture and detailed solution design that are scalable and extensible
• Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
• Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
• Become a subject matter expert for our mobile applications
• Deliver amazing solutions to production that knock everyone’s socks off
• Mentor junior developers on the team

What we’re looking for:

• Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
• A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
• A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
• Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
• Flexible and willing to accept change in priorities, as necessary

Preferred Qualifications:

• Proficient with Apache Cordova framework
• Built or maintained custom Cordova plugin
• Demonstrable knowledge of native coding background in iOS
• Understanding of Apple certificate and profile management
• Experience developing and deploying applications within Kubernetes based containers
• Experience in Agile and SCRUM development techniques

• Strong Product Design / UX UI Design Profiles
• Mandatory (Experience 1) – Must have a 4+ years of hands-on experience designing digital products (UX/UI) across web and mobile platforms.
• Mandatory (Experience 2) – Must have a strong portfolio showcasing end-to-end design execution—user research, wireframing, prototyping, and high-fidelity UI work.
• Mandatory (Experience 3) – Must have proficiency in Figma, Adobe Creative Suite, and prototyping tools like Framer, Principle, or similar.
• Mandatory (Experience 4) – Must have worked directly with product managers, engineers, and founders to shape product vision and strategy
• Mandatory (Company) - Product companies only (B2B preferred

We are looking for an experienced and strategic Chief Financial Officer (CFO) to oversee the company’s financial operations, planning, and risk management. The CFO will play a key leadership role in driving financial performance, supporting business growth, and ensuring financial stability.

Key Responsibilities:

• Lead and manage all financial functions including accounting, budgeting, forecasting, and financial reporting
• Develop and execute financial strategies aligned with business goals
• Monitor cash flow, profitability, and financial performance
• Prepare and present financial reports to the CEO, Board of Directors, and stakeholders
• Ensure compliance with financial regulations, tax laws, and company policies
• Manage financial risk, audits, and internal controls
• Support strategic initiatives such as investments, mergers, and acquisitions
• Oversee relationships with banks, auditors, and financial institutions

●       Develop and plan sales & marketing strategies to grow revenues, improve coverage, better penetration and enhance competitive position.

●       Customer engagement strategies to drive loyalty and retention, control churn

●       Responsible for the revenue of the business services division for the circle.

●       Increase the subscriber base through acquisition in new accounts, as well as a deeper penetration in existing accounts

●       Set goals and targets for the Sales, Pre-sales, Support and Marketing heads and monitor the performance of the team.

●       Responsible for all customer communication in the circle for the enterprise group.

●       Responsible for designing and implementing thematic campaigns to drive business requirements.

●       Ability to connect at CXO levels and exhibit deal making capability.

●       Value proposition development for customers and stakeholders.

●       Have a Solution / Consultant mindset - Impacting customer's business.

●       Strong Customer Service orientation - driving service management as a key differentiator.

●       Formulation and delivery of an end-to-end strategic plan for a market segment.

• Must possess a fair, clear understanding of fundamentals and concepts of Magento 1/2, PHP.
• Must have strong experience in Magento Extension development.
• Write well-engineered source code that complies with accepted web standards.
• Strong experience of Magento Best Practices, including experience developing custom extensions and extending third party extensions.
• Thorough functional and code level knowledge of all Magento products and all relevant commerce technologies

Full Stack Developer at Roarke will be responsible for building scalable software applications and is comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries.  He/she is responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for application design features, among other duties

Responsibilities:

• Interface with technical team to determine reporting requirements of a given project
• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Required Skills:

• Knowledge of essential front-end technologies like HTML, CSS, JavaScript
• At least one server-side programming language like Java, Python, PHP, Ruby, etc.
• Database management and caching mechanism
• Server and configuration management
• Version control systems like GitHub, GitLab, BeanStalk
• Basic UI/UX design
• Project management skills
• Security awareness
• The agile development approach to carry out the vision with multidisciplinary tasks without any hurry or disturbance.
• Generate an MVP (minimum viable product)
• Problem Solving Skills for you will be expected to be the go-to person during any technical difficulty while creating an application.

Desired Skills:

• Good communication and problem-solving skills.
• Project management skills.
• Problem-solving skills
• Focus on customer satisfaction

Required Experience:

• >4 years’ experience developing mobile and web applications

Required Education:

• A Bachelor’s degree in Computer Science or a related field