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JOB ROLE: Content Writer

JOB TITLE: Senior Associate, Internal Communications (Junior position)

EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon

We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.

Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.  

The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.

WHAT YOU'LL DO DAY-TO-DAY:

Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.

• Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
• Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
  Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics.
• Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
• Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies

Secondary responsibilities:

• Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
• Detect: You will identify opportunities to improve brand positioning on our external platforms.
• Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.

WE'RE LOOKING FOR:

• Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
• Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums. 
• Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
• Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
• Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
• Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication. 

Added Skills:

• Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
•  

Get to know us:

• About Netcracker India

At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here ►

• Visit our https://www.linkedin.com/company/netcrackertech/life/india/">LinkedIn Life page for real-time updates on what happens inside Netcracker- our life and culture.
  
  

Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.

Primary skill set: QA Automation, Python, BDD, SQL 

As Senior Data Quality Engineer you will:

• Evaluate product functionality and create test strategies and test cases to assess product quality.
• Work closely with the on-shore and the offshore team.
• Work on multiple reports validation against the databases by running medium to complex SQL queries.
• Better understanding of Automation Objects and Integrations across various platforms/applications etc.
• Individual contributor exploring opportunities to improve performance and suggest/articulate the areas of improvements importance/advantages to management.
• Integrate with SCM infrastructure to establish a continuous build and test cycle using CICD tools.
• Comfortable working on Linux/Windows environment(s) and Hybrid infrastructure models hosted on Cloud platforms.
• Establish processes and tools set to maintain automation scripts and generate regular test reports.
• Peer review to provide feedback and to make sure the test scripts are flaw-less.

Core/Must have skills:

• Excellent understanding and hands on experience in ETL/DWH testing preferably DataBricks paired with Python experience.
• Hands on experience SQL (Analytical Functions and complex queries) along with knowledge of using SQL client utilities effectively.
• Clear & crisp communication and commitment towards deliverables
• Experience on BigData Testing will be an added advantage.
• Knowledge on Spark and Scala, Hive/Impala, Python will be an added advantage.

Good to have skills:

• Test automation using BDD/Cucumber / TestNG combined with strong hands-on experience with Java with Selenium. Especially working experience in WebDriver.IO
• Ability to effectively articulate technical challenges and solutions
• Work experience in qTest, Jira, WebDriver.IO

About Us

Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.

Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Lead Product Designer you will be in charge of :

1. Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
2. Branding - All design aspects of creating, evolving and maintaining the brand
3. Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.

You can be a great fit if you are :

1. Extremely self-motivated
2. Ability to learn quickly
3. Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Think like an engineer, empathize like an end-user
8. 4+ years of experience in SaaS Product Design
9. Experience in owning Product and Branding as a Full Stack Designer
10. Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)

At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens. 

We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.

💥 What will you do?

As a Lead Product Designer, you will

• Own the Core  Product, its performance, and shape the direction it needs to evolve in. We are at a stage where we are snowballing across geographies, and a large part of your role would be envisioning and executing the correct product strategy for localized expansion.

• Act as a leader and coach within the Product Design team, collaborating with and mentoring junior designers, hiring new folks, and at the end of it all, craft a culture that you and we can be collectively proud of. 

• Drive cross-functional alignment and use storytelling backed by factual data to build conviction within the team and the organization about the problems we should be solving. 

• Partner closely with cross-functional (product, engineering, and go-to-market) teams to regularly ship experiences that drive our North Star Metrics and solve user pain points.

• Analyze incoming user feedback and make sense of the information to ideate upon possible product and revenue opportunities and contribute towards the product roadmap. 

• Run parallel tracks with the help of junior team members. We follow a breadth-first and depth later approach which almost always keeps us on our feet. 

• Be responsible for seamless execution including last-mile delivery and post-release analysis to decipher the impact of the efforts. 

• Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows.

• Own and manage the design system and provide direction to evolve it as and when necessary to keep up with best practices and design trends

• Sketch and prototype ideas to quickly assess the viability and design the workflows and fine-grained details of interactions. We build in close collaboration with customers and boast of a super-engaged user council. So, you will have access to our entire user base to seek any validation all the time.
  
  
  

  🙋 What makes you a great addition to the team? 
  
  

  We have a meritocratic culture, so not meeting any of these pointers below does not affect your candidacy in any negative way. However, in general, it helps to have

  • You use data and research to inform your design decisions and are able to assess the impact of your team’s designs with quantitative and qualitative data.

  • You have Some experience with fast-paced enterprise designs and have led designers to positive outcomes in the past. 

  • You enjoy working on forward-looking projects. Given the early days of the industry, you will get ample opportunities to lead on projects without many solutions to benchmark against.  

  • You have experience partnering with product managers to envision long-term product vision, strategy, and roadmap.  

  • You understand the importance of concrete business metrics product-driven acquisition, customer engagement and retention, onboarding-driven activation, and naturally think along these lines. 

  • You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to design.

  • You have an eye for pixel perfection and micro-interactions, and you enjoy coaching folks to achieve outcomes through nudges. 

  • Exposure to Crypto and Blockchain is excellent, but we believe that the domain knowledge can be gathered pretty quickly if you have a learner’s mentality. We boast of a thorough onboarding process that will ensure that you seamlessly transition into the blockchain space irrespective of where you are today. 

Basic Qualifications:

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking
• Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

Backend Developer

*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).

*H1 is the future of digital banking. 

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks backend developers with experience on NodeJS, Typescript and PostgreSQL for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

• Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.) 
• Working with the CTO to build the roadmap and agile based organization required.
• Develop application api centric on security and encryption
• Receive and react to product feedback from all internal and external stakeholders
• Product KPIs, and product releases on a recurring basis
• Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
• Contributing to deliver the expected results from a usability and engagement perspective

About You:

• With strong software product background, and extraordinary capabilities in terms of product strategy development and usability 
• 3-6+ years robust experience on developing software products in an agile based organization
• Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
• Clear examples of products managed or developed during his/her career 

• Strategic thinking: you are able to think at the strategic level and make the link with the pixel level 
• Able to work in a flat and transparent manner within a fast paced environment
• Results oriented
• Academic education in tech/product/digital related careers
• High level english (spoken and written). Spanish at any level would be a great plus.
• Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

• Great flavour towards software products
• High expertise and excellence on software usability and user experience optimization. Expertise in software design
• Sensitivity towards customers and users
• Data driven decision making
• Deep knowledge of the digital world
• Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
• NodeJS with Typescript development experience
• API Rest and GraphQL with json web tokens authentication
• PostgreSQL and ORM experience
• NPM private libraries creation would be a plus
• Experience in working with tech teams, on an agile based style
• Proactive and able to take initiative. Decisive and resolute
• “Out of the box” thinker
• Creative thinker
• Works well in a team and with a wide range of people from different backgrounds and ages
• Organised and methodical
• Succeeds under pressure
• Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)