11+ Internal communications Jobs in Hyderabad | Internal communications Job openings in Hyderabad

JOB ROLE: Content Writer

JOB TITLE: Senior Associate, Internal Communications (Junior position)

EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon

We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.

Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.  

The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.

WHAT YOU'LL DO DAY-TO-DAY:

Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.

• Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
• Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
  Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics.
• Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
• Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies

Secondary responsibilities:

• Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
• Detect: You will identify opportunities to improve brand positioning on our external platforms.
• Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.

WE'RE LOOKING FOR:

• Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
• Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums. 
• Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
• Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
• Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
• Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication. 

Added Skills:

• Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
•  

Get to know us:

• About Netcracker India

At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here ►

• Visit our https://www.linkedin.com/company/netcrackertech/life/india/">LinkedIn Life page for real-time updates on what happens inside Netcracker- our life and culture.
  
  

Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.

- Good understanding of NODE JS back-end development

- Strong understanding of Node.js and frameworks available for it

- Understanding of front-end technologies, such as React/Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.

- Good experience with AJAX, REST and JSON

- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.

- Must be a team player, having good communication skills, self-starter

- Ability to pick up new technology is needed.

• Design, develop, test and maintain backend services and APIs using Java and Spring Boot.

• Architect and implement microservices to ensure scalability and robustness of

applications.

• Create and maintain data pipelines to handle large volumes of data efficiently.

• Collaborate with cross-functional teams to gather requirements and deliver high-quality software solutions.

• Participate in code and design reviews to minimize rework and catch issues early in the process.

• Optimize and improve the performance, scalability, and reliability of our systems.

• Conduct code reviews and contribute to best practices in software development.

• Stay updated with the latest industry trends and advancements in Java and backend development technologies

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

• Defines and develops the most efficient business process methods, parameters, and procedures. 
• Assists with the development of process requirements, parameters, control plans, flow charts, and instructions. 
• Evaluates existing processes, and recommends and implements improvements. 
• Prepares extensive written documents, process workflow diagrams and business requirements. 
• Researches new solutions through leading industry standards for processes, software applications and systems. 
• Monitors the general technological environment and anticipates trends. 

• General knowledge of business processes and procedures. 
• Intermediate time management, communications, and organization skills. 
• Strong attention to detail. 
• General knowledge pertaining to the implementation, analysis and execution of corporate process improvement initiatives. 
• PCs and various software applications, including MS Word, PowerPoint, Excel, and Visio. 
• Ability to communicate technical info and ideas so others will understand. 
• Ability to successfully work and promote inclusiveness in small groups. 

• Bachelor's degree in Bachelor in Engineering, Information Technology, or business
• Requires two to four years of experience documenting processes, process design, process management, procedures, flowcharts
• Knowledge of agile methodologies
• BPMN methodology is a big plus
• Visio, Bizagi or equivalent tool experience
• Strong consultative experience.
• Plus certification in improvement process (Six Sigma or equivalent)
• Background in technical field is a big plus 
• Business Process Management BPM

• 5-7 years of web application and web site development with Drupal (corporate web sites, ecommerce sites, portals, mobile sites).
• 4+ years managing web application projects.
• Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
• Experience with one or more modern JavaScript frameworks (React, Angular, Vue) React preferred
• Experience writing semantic, responsive HTML.
• Experience writing object-oriented PHP.
• Experience implementing web solutions in Drupal and PHP.
• Experience with Drupal’s theme layer.
• Experience with Drupal’s module system and experience writing or extending modules.
• Experience with Drupal’s Migrate framework.
• Experience with Drupal JavaScript behaviors.
• Experience with Acquia provided tooling and development workflows for Drupal 8/9 preferred.
• Experience implementing, accessibility standards (Section 508, WCAG).
• Experience with CSS preprocessors (Sass, Less).
• Experience with version control tools (Git).

Experience: 4+ yrs
Salary: Not Disclosed
Location: Hyderabad

Responsibilities:

• Analyze, design and support implementation of business specific Pega solutions and/or framework
• Responsible for implementing technical solutions on Pega 8.x
• Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience
• Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools
• Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features
• Design and implement product features in collaboration with business and IT stakeholders
• Design reusable components, frameworks and libraries
• Ability to interact with business analysts and business team members to refine requirements, Use Cases
• Perform all phases of software engineering including requirements analysis, application design, code development and testing
• Work very closely with architecture groups and drive solutions
• Participate in an Agile / Scrum methodology to deliver high-quality software releases
• Design and develop innovative solutions to meet the needs of the business
• Review code and provide feedback relative to best practices and improving performance
• Troubleshoot production support issues post-deployment and come up with solutions as required
• Mentor and guide other software/Pega engineers within the team
• Experience with troubleshooting Production log files and performance issues
• Responsible for unit testing more complex individual and team deliverables based on established test plans
• Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality
• Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues

Experience and Qualifications:

• Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.
• Pega Systems Certified Senior System Architect (CSSA)
• 5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management
• In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools
• Ability to negotiate and allocate resources appropriately for development and implementation
• Excellent written, communication and presentation skills