senior CRM Executive

Job Description : 

Scope of Responsibilities

Communicate with data providers to source appropriate data content and formats within required timelines.

Evaluate completeness and accuracy of input data, working closely with internal teams and hedge fund managers.

Reconcile input data with other data points, clear exceptions/rejects, and perform mapping/modeling of positions.

Collaborate closely with team members across locations, particularly Mumbai.

Report progress, metrics, and queue status to management.

Maintain relationships with fund administrators and hedge funds.

Support expansion of hedge fund coverage within the transparency business.

Handle ad-hoc analytical or operational requests as required.

Required Skills and Knowledge:

Strong attention to detail, organization, and adherence to deadlines.

Effective problem-solving and collaboration skills.

Financial background with understanding of derivatives, global markets, investment instruments, and risk management.

High proficiency in Microsoft Excel.

Experience working with large datasets or market data systems is preferred.

Derivatives knowledge is a must.

Review Criteria

• Strong IT Engineer Profile
• 4+ years of hands-on experience in Azure/Office 365 compliance and management, including policy enforcement, audit readiness, DLP, security configurations, and overall governance.
• Must have strong experience handling user onboarding/offboarding, identity & access provisioning, MFA, SSO configurations, and lifecycle management across Windows/Mac/Linux environments.
• Must have proven expertise in IT Inventory Management, including asset tracking, device lifecycle, CMDB updates, and hardware/software allocation with complete documentation.
• Hands-on experience configuring and managing FortiGate Firewalls, including routing, VPN setups, policies, NAT, and overall network security.
• Must have practical experience with FortiGate WiFi, AP configurations, SSID management, troubleshooting connectivity issues, and securing wireless environments.
• Must have strong knowledge and hands-on experience with Antivirus Endpoint Central (or equivalent) for patching, endpoint protection, compliance, and threat remediation.
• Must have solid understanding of Networking, including routing, switching, subnetting, DHCP, DNS, VPN, LAN/WAN troubleshooting.
• Must have strong troubleshooting experience across Windows, Linux, and macOS environments for system issues, updates, performance, and configurations.
• Must have expertise in Cisco/Polycom A/V solutions, including setup, configuration, video conferencing troubleshooting, and meeting room infrastructure support.
• Must have hands-on experience in Shell Scripting / Bash / PowerShell for automation of routine IT tasks, monitoring, and system efficiencies.

Job Specific Criteria:

• CV Attachment is mandatory
• Q1. Please share details of experience in troubleshooting (Rate out of 10, 10 being highly experienced) A. Windows Troubleshooting B. Linux Troubleshooting C. Macbook Troubleshooting
• Q2. Please share details of experience in below process (Rate out of 10, 10 being highly experienced) A. User Onboarding/Offboarding B. Inventory Management
• Q3. Please share details of experience in below tools and administrations (Rate out of 10, 10 being highly experienced) A. FortiGate Firewall B. FortiGate WiFi C. Antivirus Endpoint Central D. Networking E. Cisco/Polycom A/V solutions F. Shell Scripting/Bash/PowerShell G. Azure/Office 365 compliance and management
• Q4. Are you okay for F2F round (Noida)?
• Q5. What's you current company?
• Q6. Are you okay for rotational shift (10am - 7pm and 2pm to 11pm)?

Role & Responsibilities:

We are seeking an experienced IT Infrastructure/System Administrator to manage, secure, and optimize our IT environment. The ideal candidate will have expertise in enterprise-grade tools, strong troubleshooting skills, and hands-on experience configuring secure integrations, managing endpoint deployments, and ensuring compliance across platforms.

• Administer and manage Office 365 suite (Outlook, SharePoint, OneDrive, Teams etc) and related services/configurations.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage Assets Explorer for device and asset management/inventory.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.

Ideal Candidate:

• Proven hands-on experience with:
• Office 365 administration and compliance.
• User onboarding/offboarding processes.
• Compliance, audit, and inventory management tools.
• Jira administration, FortiGate firewall, Wi-Fi, and antivirus solutions.
• Networking fundamentals: subnetting, routing, switching.
• Patch management, updates, and vulnerability remediation across Windows, Linux, and macOS.
• Assets Explorer/inventory management
• Strong troubleshooting, documentation, and communication skills.

Preferred Skills:

• Scripting knowledge in Bash, PowerShell for automation.
• Experience working with Jira and Confluence.

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits 

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 3+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs
• Mandatory (Education) - Must be a graduate from Design background (B.Des, M.Des, BFA, MFA). Diploma courses not considered
• Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy.

PHP / Laravel developer is an IT professional specialized in developing web applications using Laravel Framework within PHP programming language.

In order to attract PHP / Laravel developer that best matches your needs, it is very important to write a clear and precise PHP / Laravel developer job description.

Responsibilities:

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Qualification:

• BS/MS degree in Computer Science, Engineering, MIS or similar relevant field
• In depth knowledge of object-oriented PHP and Laravel 5 PHP Framework
• Hands on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

• Identified and pursued valuable business  

• Created vision and provided leadership for targeting  

• Demonstrated respect, friendliness and willingness to  

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling
• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language
•