senior CRM Executive

Main Responsibilities: 

1. Admin Support 

• Help the sales team with daily tasks 

• Manage their meetings, travel plans, and appointments 

• Prepare and share sales reports, proposals, and presentations 

2. Customer Support 

• Keep customer records and databases updated 

• Answer customer questions and resolve their issues politely 

• Follow up on orders, deliveries, and payments 

3. Sales Coordination 

• Manage the sales process from order to delivery 

• Ensure orders are handled correctly and on time 

• Check stock levels and ensure product availability 

4. Telecalling & Lead Generation 

• Make outbound calls to potential customers to introduce company services 

• Generate and qualify new leads through calls, emails, and online platforms 

• Maintain a database of prospects and track follow-ups 

• Schedule meetings or demos for the sales team with interested leads 

• Work towards achieving lead generation and conversion targets 

5. Communication & Teamwork 

• Coordinate with departments like marketing, accounts, and logistics 

• Ensure smooth communication within the team and with clients 

• Support in planning meetings, events, and exhibitions 

6. Data Handling & Reports  

• Collect and analyze sales data to identify trends 

• Assist in preparing sales targets and budgets 

• Generate reports to support business planning 

Qualifications: 

Education: Bachelor's degree in any field 

Experience: Minimum 2 years in a similar role (sales support/telecalling) 

Skills Required: 

Good knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

Strong verbal and written communication skills 

Good convincing and negotiation skills 

Ability to handle telecalling and lead conversion 

Strong organizational and multitasking abilities

Job Title: PHP/Laravel Developer (3–10 Years Experience)

Industry: Insurance / Fintech

Employment Type: Full-Time, Permanent

Job Summary

We are looking for an experienced PHP/Laravel Developer with strong JavaScript skills to work across the full stack. You will build scalable backend systems, interactive frontends, robust APIs, and use modern AI tools to speed up development. This role involves backend coding, frontend development, database design, and full-stack integration.

What You’ll Be Doing

1. Backend Development

• Build reliable PHP applications and REST APIs
• Write clean, maintainable Laravel code
• Create REST APIs and work with GraphQL when required
• Work with microservices and Docker-based environments
• Perform code reviews and maintain coding best practices

2. Frontend Development

• Develop responsive and modular web UIs using JavaScript frameworks
• Build interactive components using React, Vue, or Angular
• Work with modern CSS frameworks and preprocessors
• Implement SPA features like routing & state management
• Ensure browser compatibility and mobile responsiveness

3. Database Work

• Design database schemas for MySQL, PostgreSQL, MongoDB, Redis
• Write optimized SQL queries via Eloquent ORM or Query Builder
• Implement indexing and performance optimization
• Work with SQL & NoSQL databases
• Manage migrations and ensure database stability

4. AI Tools & Productivity

• Use AI coding assistants (GitHub Copilot, Cursor AI, Tabnine)
• Integrate AI APIs (OpenAI, Claude) into applications
• Build AI-powered features and automations
• Use AI tools for debugging, refactoring, and code optimization

5. Full-Stack Integration

• Connect frontend and backend layers smoothly
• Implement authentication and authorization flows
• Manage client-server data flow and API integrations
• Work with state management across the stack
• Ensure consistent and seamless user experiences

Job Requirements

Must-Have (3–10 Years Experience)

Backend Skills

• Strong experience with PHP 8+ & Laravel
• Eloquent ORM, Query Builder, Blade, Middleware, Events
• API development & authentication
• Redis/Memcached caching
• Queue management (Laravel Queues, Horizon)
• Working knowledge of Node.js

Frontend Skills

• Strong JavaScript (ES6+, async/await, modules)
• React / Vue / Angular
• State management (Redux, Vuex, NgRx)
• Build tools: Webpack, Vite, Laravel Mix
• CSS3, HTML5, Sass/Less or CSS-in-JS
• Responsive, mobile-first development

Database Skills

• MySQL, PostgreSQL, Redis; MongoDB is a plus
• Schema design, optimization, indexing
• Migrations, normalization, performance tuning

Role: React Native Lead

Exp: 5-9 Years

CTC: up to 30 LPA

Location: Bangalroe

Job Description:  

• Job involves working on latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile web sites and rich internet applications.  

• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.  

Desired Candidate Profile:  

• Work as part of a team to build React Native iOS / Android applications for clients.  

• Architect, build and maintain excellent React Native applications with clean code.  

• Experience with React Js, React Native, JavaScript  

• Implement pixel perfect UI's that match designs.  

• Implement clean, modern, smooth animations and transitions that provide an excellent user 

experience.  

• Familiarity with RESTful API.  

• Release applications to IOS and Google Play stores.  

We are a full-service digital marketing and e-commerce agency committed to helping businesses of all sizes achieve their online goals. We are looking for a highly motivated and results-driven E-commerce Executive to join our team. As an Ecommerce Executive, you will be responsible for managing our online store and ensuring that our customers have a seamless shopping experience. You will work closely with our marketing, operations, and customer service teams to drive sales and increase customer loyalty.

Key Responsibilities:

1. Manage the day-to-day operations of our online store, including product listing, inventory management, order processing, and shipping on various portals like Amazon, Flipkart, Meesho, Paytm, Myntra, Mirraw, Nykaa, and Shopify, etc.

2. Develop and execute e-commerce marketing strategies to drive traffic and sales, including email marketing, social media advertising, and search engine optimization (SEO).

3. Analyze sales data and customer behavior to identify trends and opportunities for improvement, and provide recommendations for product assortment, pricing, and promotions.

4. Manage relationships with vendors and partners to ensure the timely delivery of products and services.

5. Monitor customer reviews and feedback and respond to inquiries and complaints in a timely and professional manner.

6. Develop and maintain a deep understanding of the competitive landscape and industry trends to inform business strategy and drive innovation.

7. Work closely with our offline sales team to ensure a seamless shopping experience for our customers across all channels.

8. Manage and optimize product listings, ensuring that all product information, images, and prices are accurate and up-to-date.

9. Monitor website performance and user experience, and identify areas for improvement to increase conversion rates and customer satisfaction.

10. Develop and execute promotional campaigns, such as discounts, coupon codes, and free shipping offers, to drive sales and increase customer engagement.

11. Collaborate with the design and content teams to create visually appealing and engaging website content, such as banners, landing pages, and product videos.

12. Monitor inventory levels and work closely with the operations team to ensure timely and accurate order fulfillment and delivery.

13. Analyze website traffic and sales data to identify patterns and insights, and provide recommendations for business growth and optimization.

14. Stay up-to-date with industry trends, best practices, and emerging technologies, and apply them to improve our e-commerce operations and customer experience.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• 2-3 years of experience in e-commerce, preferably in the fashion industry.
• Strong understanding of e-commerce platforms, technologies, and tools, including Shopify, Magento, and Google Analytics.
• Experience with email marketing, social media advertising, and SEO.
• Strong analytical skills and the ability to use data to drive business decisions.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Ability to work independently and as part of a team.

This is an exciting opportunity for a highly motivated and results-driven individual to join a fast-growing e-commerce company and make a significant impact on our business. We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.

If you are passionate about e-commerce and the fashion industry and are looking for a challenging and rewarding career, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and interest in the position to apply for this role.

ython Developer responsibilities include:

• Writing effective, scalable code
• Developing back-end components to improve responsiveness and overall performance
• Integrating user-facing elements into applications

Job brief

We are looking for a Python Developer to join our engineering team and help us develop and maintain various software products.

Python Developer responsibilities include writing and testing code, debugging programs and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team.

Ultimately, you’ll build highly responsive web applications that align with our business needs.

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements and skills

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

• Provide objective guidance without personal or political considerations.
• Pitching ideas for projects based on gaps in the market and technological advancements.
• Rolling out fixes and upgrades to software, as needed.
• Securing software to prevent security breaches and other vulnerabilities.
• Setting up a continuous build environment to speed up software development and deployment process.
• Architecting overall, comprehensive, and efficient practices.
• Guiding developers and operation teams in case of an issue.
• Monitoring, reviewing, and managing technical operations.

Requirements:

• Degree in Computer Science, Information Systems, or related field.
• Previous experience working on a 24x7 cloud or SaaS operation team.
• Spring Boot Java 8, Spring Core, Spring Boot, Spring MVC, Swagger, Tomcat 8, Maven, Jenkins, SVN, GIT, Postman/Newman, RESTful Services, Containers.
• Experience with infrastructure management and monitoring.
• Proven in developing, implementing, and providing solutions to the given problem in all Java technologies.
• Proficient in stitch-together end-to-end application starting from front-end web development, back-end development, middleware integration, and persisting data in no SQL or DBMS databases.
• Ability to work independently and as part of a team.