11+ Instructional design Jobs in Chennai | Instructional design Job openings in Chennai

We are looking for a professional Instructional Designer to act as a bridge between the customer and the development team to translate information between them and drive intelligence into the content development process by taking a solutioning approach. The ID would not only be a part of the course design process but also be involved in storyboarding. The objective is to facilitate end learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

• Content analysis and identify target audience’s training needs
• Work closely with SMEs/Customers to understand concepts
• Apply Instructional design theories, practice and methods
• Analyse and research strategies where necessary
• Develop creative scripts for videos and engaging storyboards for e-learning modules (Courses, Videos, Simulations, Gamified courses, Scenarios, etc), ILTs
• Design interactive learning objects, develop assessments and exercises
• Provide visual guidance and suitable references to developers where necessary
• Ensure that the outputs are developed in accordance with the Storyboards
• Project documentation and vendor coordination
• Brief travel to customer locations as necessary

• Proven working experience in instructional design and storyboarding
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Advanced User of Microsoft Office – Word, PowerPoint, Excel – for storyboarding
• Understanding on the working of HTML5, Articulate, Flash, Adobe Suite and any LMS
• Very good communication skills

Job description

Job Overview:

We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team at All Time Design. The primary responsibility of this role is to ensure that all design outputs meet the specified requirements and standards. The ideal candidate will have a keen eye for detail, a strong understanding of design principles, and the ability to identify discrepancies between the design requirements and the final product.

Key Responsibilities:

• Review completed designs to ensure they adhere to the specified requirements and guidelines.
• Conduct thorough quality checks to verify that designs meet the required standards before final approval.
• Provide feedback to designers on any revisions needed to align with the project specifications.
• Collaborate with the design team to understand project requirements and ensure a smooth review process.
• Maintain accurate records of quality checks and provide regular reports on the status of design approvals.
• Work closely with project managers to ensure timelines are met without compromising on quality.
• Suggest improvements to the quality assurance process to enhance efficiency and accuracy.

Qualifications:

• Proven experience in quality assurance, design review, or a related field.
• Strong understanding of design principles and the ability to interpret design requirements.
• Exceptional attention to detail with the ability to identify even minor discrepancies.
• Excellent communication skills to provide clear and constructive feedback.
• Proficiency in using design tools and software for reviewing and analyzing designs.
• Ability to work independently and manage multiple projects simultaneously.
• A proactive approach to problem-solving and continuous improvement.

Why Join Us:

At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our designs not only meet but also surpass the standards set by our clients.

Job Type: Full-time

Pay: ₹10,000.00 - ₹60,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Experience:

• Quality assurance in graphic design: 3 years (Required)

Work Location: In person

• Expert-level knowledge of developing Android based applications.
• Deep understanding of the internals of Android Frameworks.
• Good knowledge of OOPS concepts and JAVA.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Experienced in building mobile applications that utilize web services.
• Experience with third-party libraries and APIs.
• Good knowledge of SQLlite database.
• Strong knowledge of Android UI design principles, patterns, and best practices
• Proficient understanding of code versioning tools, such as Git.

We are looking for a PHP Developer with knowledge of the laravel framework and a minimum of 2+ years of work experience in developing PHP-based applications for the specified designs and standards.

* Developing web solutions in PHP/Laravel on the LAMP stack

* Understanding the eCommerce domain and working in close proximity with the Business Owners to discuss requirements and quickly prototype business ideas into applications

* Make the best use of the ORM capability of Laravel and develop project solutions that are independent of the hosting environment and underlying database

* Integrations with 3rd party tools and services

* Troubleshooting and resolution of website performance issues

* Hands-on experience in Core PHP, Laravel, HTML, CSS

* Must be capable to handle projects alone.

* Should have handled projects in Agile methodology

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Angular 7 with Ionic frame work experience + strong oops concept + experience in PHP