Membership Ambassador

Role & Responsibilities :

- Lead the design, analysis, and implementation of technical solutions.

- Take full ownership of product features.

- Participate in detailed discussions with the product management team regarding requirements.

- Work closely with the engineering team to design and implement scalable solutions.

- Create detailed functional and technical specifications.

- Follow Test-Driven Development (TDD) and deliver high-quality code.

- Communicate proactively with your manager regarding risks and progress.

- Mentor junior team members and provide technical guidance.

- Troubleshoot and resolve production issues with RCA and long-term solutions

Required Skills & Experience :

- Bachelors/Masters degree in Computer Science or related field with a solid academic track record.

- 6+ years of hands-on experience in backend development for large-scale enterprise products.

- Strong programming skills in Java; familiarity with Python is a plus.

- Deep understanding of data structures, algorithms, and problem-solving.

- Proficient in Spring Boot and RESTful APIs.

- Experience with cloud technologies like ElasticSearch, Kafka, MongoDB, Hazelcast, Ceph, etc.

- Strong experience in building scalable, concurrent applications.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD).

- Excellent communication and collaboration skills.

Preferred Technologies :

- Java

- Spring Boot, J2EE

- ElasticSearch

- Kafka

- MongoDB, Ceph

- AWS

- Storm, Hazelcast

- TDD, SOA

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

Job Overview: The Quality Control Specialist in Image Captioning is responsible for ensuring the accuracy, relevance, and quality of captions produced by the captioning team. This role requires a meticulous approach to content review, an excellent understanding of grammar and style, and strong problem-solving skills to maintain high standards of quality.

Key Responsibilities:

 • Review and edit image captions to ensure they meet quality standards and style guidelines.

 • Provide constructive feedback to production resources to help improve the quality of caption outputs.

 • Track and document errors and trends in caption quality to help refine production processes.

 • Collaborate with team leads and content managers to update style guides and training materials based on observed trends and errors.

 • Participate in regular training sessions to stay updated with the latest best practices in content quality control.

 • Assist in the development and implementation of quality improvement programs.

 • Ensure compliance with deadlines, and manage priorities to handle high volumes of content effectively.

Qualifications: 

 • Bachelor’s degree in Communication, English, Journalism, or related field.

 • Experience in content editing, proofreading, or a similar QC role, preferably within a digital media environment.

 • Superior knowledge of English, including grammar rules, vocabulary, and stylistic nuances with C2 certification. 

Preferred Skills:

 • Ability to identify discrepancies, inconsistencies, and deviations from guidelines in corrected captions.

 • Capability to provide constructive feedback to improve caption quality and adherence to guidelines.

 • Competence in using search engines to verify facts or identify unfamiliar objects or contexts in images.

 • Ability to analyze multiple aspects of a caption, such as context, accuracy, clarity, and adherence to style guidelines.

 • Excellent interpersonal and communication skills to effectively convey feedback.

 • Problem-solving mindset with a focus on continuous improvement.

 • Experience in training or mentorship roles, providing guidance to others.

Work Type: Remote or In-office, Full-time.

Shift timings are either 9 AM to 6 PM IST or 2 PM to 10 PM IST.

Compensation: Competitive salary in line with industry standards, with opportunities for performance-based incentives and growth.

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

• Content writing for various social media platforms, primarily LinkedIn and Twitter.
• Writing and editing articles and success stories, conducting interviews as necessary.
• Generating, researching, and pitching ideas for content
• Asking effective questions and developing rapport/trust with story subjects.
• Storyboarding: understanding the effectiveness and appropriateness of story assets (text, images, audio, video) and combining them to build a robust story.
• Converting conversation pointers into a strong storyline.
• Creating content marketing strategies from scratch and taking ownership on end-to-end execution.
• Visual, audio and video content creation experience; Know how of basic video editing, photo editing tools
• Well-developed eye/ear for best practices in each format of content.
• Work closely with core team and regular interaction with founder.

• Understanding of story fundamentals (effective character, trajectory, hook, authenticity/details and calls-to-action)
• Keen sense of storytelling (what makes a story interesting from the audience’s perspective)
• Stellar writing skills and sense of conveying more in less words.
• Familiarity with tech lingo & Games
• LinkedIn & Twitter native writing style.
• Confidence in picking up conversation with story subjects (students, founders, CXOs, investors, other stakeholders)
• Street smart (gives equal weightage to hard work and smart work)
• Self-learning and self-initiating attitude with attention to detail.

• Past experience in Gaming industry. (Internship/full-time)
• Know how of Airtable, Notion, G Suite, Canva, and a few no-code tools.
• Experience in cold mailing, cold reach out copywriting.
• Strong hold on any one social media platform: LinkedIn, Twitter, Youtube.
• Know how of scaling a social media handle from 1 to 100 and starting from 0 to 1.

• You’ll be working in a fast paced startup with a small team.
• You’ll be scaling experiments, operations from 1 to 10.
• You’ll experience Content led growth.
• We are a well funded start-up with renowned investors.
• We’re tackling a big problem with an even bigger potential to become a launchpad for the global game industry.
• Not to forget, we go on workations, our first one was in Himachal Pradesh in 2021 🏔 second in Bangalore in April’22 🏖 and well, next is a surprise!

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Flexible Leave Policy: We don't track leaves!

91 Springboard, Jhandewalan, New Delhi

Roles & Responsibilities

• The role will involve creating and iterating digital products along with the various product teams. No mundane DTP work. The design team is clearly positioned as the voice of the customers.
• Platforms: Mobile and Web

You need to be comfortable in:

• Interacting with real users on a regular basis
• Creatively presenting your case to stakeholders
• Making functional and aesthetic design experiences
• Seeing through the pixel-perfect development of your vision

Ideal Candidate

Along with Design (UX/UI), you need to possess at least 2 of the following skills:

• UX research
• Art and illustration
• Design strategy / Business analysis
• Motion/interaction design
• UX writing
• Front-end development

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

About us: 

At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an  effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.

We’re looking for someone passionate about driving innovation and solving exciting problems.

What are you joining: 

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), udaanCapital, Iris, Infosys, Cognizant etc.

We are an early stage start-up with funding from founders of Polygon and a part of the Kira community.

• Competitive analysis, extensive user research and process map building to architect the product offering
• Identifying design problems and setting a track of solving them with product development cycles
• Designing UX flows, creating wireframes, polished UIs, and prototypes enabling our teams to swiftly iterate and test ideas
• Align stakeholders on design ideas, concepts and product solutions
• Developing and maintaining documentation regarding user research, customer journeys and touch points, and style guidelines of the product

• Experience of 3+ years in designing Enterprise solutions or B2B products or complex B2C fintech products or productivity tools
• You have prior experience as a UI/UX designer and a strong portfolio of related projects.
• You are proficient in using Figma or similar tools
• You have experience in building products based on user research
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You are a strong team player who can collaborate effectively with different stakeholders.

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Focus on Work-life Balance
• Learning Budget to hone a skill or learn new ones
• Be a part of fast growing environment

Job Title:

Sr.Copywriter

Job Description:

 Build in-depth knowledge of the brand & services. 
• Identify opportunities for best content/copy practices for digital mediums
 • Grammar Nazi, quick thinker with clear concept cracking
 • Should have prior experience in writing content for social media platforms
 • Write compelling copy/script for campaigns • Keep abreast with trending topics/ memes/ viral content etc
 • Quick in churning ideas and writing content for the social media calendar
 • Ownership of content across Social, ORM and Videos
 • Engage with external partners- influencers/bloggers/vendors
 • Should be able to clearly explain the content concept to the creative team and stakeholders. Requirements • Strong communication skills in English (additional regional language a plus)
 • Good and creative writing skills • Understanding of digital landscap 

Experience Range:

3 - 5 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

 Build in-depth knowledge of the brand & services.
 • Identify opportunities for best content/copy practices for digital mediums
 • Grammar Nazi, quick thinker with clear concept cracking
 • Should have prior experience in writing content for social media platforms
 • Write compelling copy/script for campaigns • Keep abreast with trending topics/ memes/ viral content etc
 • Quick in churning ideas and writing content for the social media calendar
 • Ownership of content across Social, ORM and Videos
 • Engage with external partners- influencers/bloggers/vendors 
• Should be able to clearly explain the content concept to the creative team and stakeholders. 

Skills Required:

Copywriter,

Candidate Attributes:

 -Strong communication skills in English (additional regional language a plus) 
• Good and creative writing skills 
• Understanding of digital landscap