Membership Ambassador at TLC DigiTech Pvt Ltd (Formerly TLC Relationship Management (P) Ltd) · Mumbai, Delhi, Bengaluru (Bangalore) · 1 - 6 years · ₹3L - ₹4.5L / yr · Profitable · Posted 22 Feb 2023
Membership Ambassador
Key Responsibilities:
1. To represent the Program and the organization at the hotel.
2. Responsible for enrolments of walk in and other customers into the Membership.
3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.
4. Engagement with Members walking into the hotels to build a relationship.
5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.
6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.
7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.
8. Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.
2. Excellent social and verbal communication skills in English.
3. Self-motivated, smart, confident with excellent presentation skills.
4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.
5. Willing to work on roasters including weekends
Shubham Vishwakarma
Full Stack Developer - Averlon
About TLC DigiTech Pvt Ltd (Formerly TLC Relationship Management (P) Ltd)
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Role Overview:
We are looking for a dynamic and motivated Management Trainee – Subscription & Loyalty Partnerships to join our team. The ideal candidate will be responsible for managing subscription services, building loyalty partnerships, and ensuring exceptional member engagement for our Gold Club. This role is best suited for someone who is passionate about customer relationship management, events, and partnership development.
Key Responsibilities:
- Coordinate with golf courses to book tee times and ensure seamless experiences for golfers.
- Manage Gold Club Membership subscriptions and renewals.
- Develop and manage loyalty partnerships to enhance member value.
- Curate exclusive holiday experiences and offers for Gold Club Members.
- Support in planning and execution of events and golfer engagement activities.
Requirements:
- Bachelor’s/Master’s degree in Management, Marketing, or a related field.
- Strong communication and coordination skills.
- Interest in sports, events, or hospitality is a plus.
- Ability to multitask and work in a fast-paced environment.
What We Offer:
- Opportunity to work closely with premium golf courses and hospitality partners.
- Exposure to customer relationship management, events, and strategic partnerships.
- A dynamic and growth-oriented work environment.
- Fixed Salary + Incentives
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon