Voice Executive

at TLC DigiTech Pvt Ltd (Formerly TLC Relationship Management (P) Ltd)

Voice Executive

Career One Stop

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Voice Executive

at TLC DigiTech Pvt Ltd (Formerly TLC Relationship Management (P) Ltd)

Agency job

via Career One Stop

1 - 10 yrs

₹3L - ₹4L / yr

Mumbai, Bengaluru (Bangalore), Delhi

Skills

Hotel Management

Inside Sales

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Key Responsibilities:

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

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About TLC DigiTech Pvt Ltd (Formerly TLC Relationship Management (P) Ltd)

Founded :

2003

Type :

Services

Size :

100-1000

Stage :

Profitable

About

TLC

Anu Bhatnagar

Vibhuti Shrotriya

Sarita Tomar

Kamini Sharma

puneeta kaul

Nitin Sobti

Sweta Yadav

Renu verma

Company social profiles

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Build Data pipelines using standard frameworks in Hadoop, Apache Beam and other open-source solutions.
Learn quickly – ability to understand and rapidly comprehend new areas – functional and technical – and apply detailed and critical thinking to customer solutions.
Propose design solutions and recommend best practices for large scale data analysis

SKILLS:

B.tech degree in computer science, mathematics or other relevant fields.
4+years of experience in ETL, Data Warehouse, Visualization and building data pipelines.
Strong Programming skills – experience and expertise in one of the following: Java, Python, Scala, C.
Proficient in big data/distributed computing frameworks such as Apache,Spark, Kafka,
Experience with Agile implementation methodologies

RESPONSIBILITIES:

Ability to work as a member of a team assigned to design and implement data integration solutions.
Build Data pipelines using standard frameworks in Hadoop, Apache Beam and other open-source solutions.
Learn quickly – ability to understand and rapidly comprehend new areas – functional and technical – and apply detailed and critical thinking to customer solutions.
Propose design solutions and recommend best practices for large scale data analysis

SKILLS:

B.tech degree in computer science, mathematics or other relevant fields.
4+years of experience in ETL, Data Warehouse, Visualization and building data pipelines.
Strong Programming skills – experience and expertise in one of the following: Java, Python, Scala, C.
Proficient in big data/distributed computing frameworks such as Apache,Spark, Kafka,
Experience with Agile implementation methodologies

Data Scientist

at Saama Technologies

6 recruiters

Posted by Sandeep Chaudhary

Pune

4 - 8 yrs

₹1L - ₹16L / yr

Data Science

Python

Machine Learning (ML)

Natural Language Processing (NLP)

Big Data

+2 more

Description Must have Direct Hands- on, 4 years of experience, building complex Data Science solutions Must have fundamental knowledge of Inferential Statistics Should have worked on Predictive Modelling, using Python / R Experience should include the following, File I/ O, Data Harmonization, Data Exploration Machine Learning Techniques (Supervised, Unsupervised) Multi- Dimensional Array Processing Deep Learning NLP, Image Processing Prior experience in Healthcare Domain, is a plus Experience using Big Data, is a plus Should have Excellent Analytical, Problem Solving ability. Should be able to grasp new concepts quickly Should be well familiar with Agile Project Management Methodology Should have excellent written and verbal communication skills Should be a team player with open mind

Business Development Associate

at Planet Spark

5 recruiters

Posted by Maneesh Dhooper

NCR (Delhi | Gurgaon | Noida)

0 - 3 yrs

₹3L - ₹3L / yr

Business Development

Operations

Marketing

Sales

Role Description: The Business Development Associate will be a front line soldier, responsible for getting growth (Customers – Students and Parent leads) for our Teachers by tapping into the demand through various online and offline channels. The Associate will directly report into the Operations Head, Cofounder of the company and will anchor and drive end to end Growth metrics for the company and our Teacher partners by planning for Demo Classes for the Teachers. The Associate will be responsible to manage the Planet Spark Engine of Growth end to end to achieve the Company Vision of 40:200.

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