Telesales consultant

Description: 

The role of the Service Engineer is to provide professional after sales service and support customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures

Essential Functions:

 Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

• Must be self-motivated with ability to work & think well independently.

• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

• Provide installation expertise at customer sites as well as conducting pre-installation assistance.

• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s

• Work with engineering, project management, spare parts and management groups to resolve escalated problems.

• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.

• Properly document, label, and return all defective parts resulting from repair.

• Make technical recommendations to Technician’s, Operators and Artisans.

• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.

• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.

• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.

• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the manufacturing facility.

• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

• Provide technical support to other Field Service Engineer / Technician on the field or in-house

• Overtime may be necessary as work load dictates. This may include weekdays or weekends.

• Must be able to use a computer for creation of reports and data entry required.

• Must be able to use a smartphone and any related applications required for the job or timekeeping.

• Must maintain clean and professional appearance while working with customers, vendors and colleagues.

• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

• Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

• A Bachelor's degree / Diploma.

• 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

• Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

Job Description

Key Responsibilities

• API & Service Development:
• Build RESTful and GraphQL APIs for e-commerce, order management, inventory, pricing, and promotions.
• Database Management:
• Design efficient schemas and optimize performance across SQL and NoSQL data stores.
• Integration Development:
• Implement and maintain integrations with ERP (SAP B1, ERPNext), CRM, logistics, and third-party systems.
• System Performance & Reliability:
• Write scalable, secure, and high-performance code to support real-time retail operations.
• Collaboration:
• Work closely with frontend, DevOps, and product teams to ship new features end-to-end.
• Testing & Deployment:
• Contribute to CI/CD pipelines, automated testing, and observability improvements.
• Continuous Improvement:
• Participate in architecture discussions and propose improvements to scalability and code quality.

Requirements

Required Skills & Experience

• 3–5 years of hands-on backend development experience in Node.js, Python, or Java.
• Strong understanding of microservices, REST APIs, and event-driven architectures.
• Experience with databases such as MySQL/PostgreSQL (SQL) and MongoDB/Redis (NoSQL).
• Hands-on experience with AWS / GCP and containerization (Docker, Kubernetes).
• Familiarity with Git, CI/CD, and code review workflows.
• Good understanding of API security, data protection, and authentication frameworks.
• Strong problem-solving skills and attention to detail.

Nice to Have

• Experience in e-commerce or omnichannel retail platforms.
• Exposure to ERP / OMS / WMS integrations.
• Familiarity with GraphQL, Serverless, or Kafka / RabbitMQ.
• Understanding of multi-brand or multi-country architecture challenges.

Mandatory Skills:

• Total 10+ years of experience in SAP projects

• Minimum 3+ years of Project Management experience

• Experience in handling SAP AMS projects

• Strong exposure to Managed Services and Shared Support Models

• Excellent customer handling and stakeholder management skills

• Experience in Presales activities

• Strong knowledge in Proposals and Estimations

• Good communication and presentation skills

• Ability to manage client expectations and project delivery effectively

• Candidate should be comfortable for Face-to-Face interview process

• Immediate to 30 Days joiners preferred

• Work from Office is mandatory (No Work from Home option)

Interested and relevant profiles can be shared at the earliest.

Role: DevOps Engineer

Exp: 4 - 7 Years

CTC: up to 28 LPA

Key Responsibilities

•   Design, build, and manage scalable infrastructure on cloud platforms (GCP, AWS, Azure, or OCI)

•   Administer and optimize Kubernetes clusters and container runtimes (Docker, containerd)

•   Develop and maintain CI/CD pipelines for multiple services and environments

•   Manage infrastructure as code using tools like Terraform and/or Pulumi

•   Automate operations with Python and shell scripting for deployment, monitoring, and maintenance

•   Ensure high availability and performance of production systems and troubleshoot incidents effectively

•   Monitor system metrics and implement observability best practices using tools like Prometheus, Grafana, ELK, etc.

•   Collaborate with development, security, and product teams to align infrastructure with business needs

•   Apply best practices in cloud networking, Linux administration, and configuration management

•   Support compliance and security audits; assist with implementation of cloud security measures (e.g., firewalls, IDS/IPS, IAM hardening)

•   Participate in on-call rotations and incident response activities

• Procedures/Scripts/Manual Testing)
• Minimum 3 years of experience in SQA required
• Shares ideas and experiences with colleagues and business units that may improve performance
• Minimum of 3 years of work experience in software testing
• Demonstrated ability to independently interpret requirements and technical specifications, translate into thorough test plans and test cases, and execute test cases
• Review project test and implementation schedules

Key Responsibilities:

• Develop and execute strategic sales and marketing plans to achieve sales targets and expand customer base.
• Identify and pursue new business opportunities through market research, networking, and lead generation.
• Build and maintain strong relationships with existing and potential clients to promote customer satisfaction and loyalty.
• Conduct product presentations and demonstrations to prospective clients.
• Collaborate with the marketing team to create compelling marketing materials, campaigns, and promotions.
• Monitor industry trends, competitor activities, and customer feedback to stay informed about market changes and opportunities.
• Prepare sales reports, forecasts, and budgets to track performance and identify areas for improvement.
• Represent the company at industry events, trade shows, and conferences to promote brand awareness and generate leads.
• Provide timely and effective communication to internal teams regarding sales and marketing activities, customer feedback, and market developments.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field.
• Proven experience in sales and marketing, preferably in a similar industry.
• Strong understanding of sales techniques, marketing principles, and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software.
• Willingness to travel as needed.

Dear Candidate,

We are hiring for Salesforce Developer in our company. Below is the job description for the profile.

Experience - 1 to 2 Years

Job Description:-

1. Basic knowledge of HTML, CSS, Javascript, Core java and advance Java.

2. Knowledge of LWC, Apex, Visualforce Page, Aura Framework, CSS frameworks, Java Scripting, JQuery, and Lightning platform capabilities and limitations.

3. Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements.

4. Apex development and Visualforce page development.

5. Knowledge of designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation.

6. Familiarity with Services Oriented Design Principles (SOA) and web services.

7. Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.

8. Should have Good Communication Skills.

9. Certification: Any Salesforce certification would be a plus point.

10. Education: MSc (IT, CS), BE (IT, CS) BTech, MCA. ME, MTech (CS, IT) (2022, 2023) pass out only.

About the Company:

Gruslabs Software Solutions Private Limited is an offshore software development company run by a experience team. The company has expertise in the different technology spectrum. We provide a better work environment to grow technically and professionally.

For more info, please visit our website https://www.gruslabs.com/

Thanks & Regards

HR Team

 a: Gruslabs Software Solutions Pvt Ltd | 301,304 Gravity Tower, Janjeerwala Square, Indore, Madhya Pradesh | 452001

DESIRED SKILLS:

1. AWS (EC2/S3/Lambda)
2. DynamoDB
3. Node.Js + React.Js + Javascript
4. HTML5, CSS
5. Android Native (Java/Kotlin)
6. Socket.io / WebRTC (LiveStreaming)
7. Firebase
8. Elasticsearch
9. Prior experience in developing/integration livestreaming feature is essential.

JOB DESCRITION

1. Enhancing the existing features and developing the new features
2. Being able to develop the product independently and also with the team .
3. Being able to work under pressure and think out of the box.
4. Being a good leader with decent professional communication skills.
5. Knowledge and experience of Android Development is an added advantage

OUR PRODUCT

Understand The Product Features:

https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN" target="_blank">https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN

1. Our product offers on-demand video lessons and quizzes in local languages.
2. Teachers can independently create and share their content.

WHAT WE OFFER:

1. Opportunity to work as a core team member
2. Direct Reporting to Founders
3. Exponential and 360 degree learning
4. Working with an experienced team from IIM
5. 4.2 - 9 LPA (INR) CTC + ESOPs (Optional)*

FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.

Technical Experience:

• 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
• Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
• Linux server Handling - Min 3 years experience
• LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
• Experience with Version Controlling Tools - SVN, Mantis & Git

Skills:

• Able to create Solution Architecture and design based on requirements.
• Should possess excellent problem-solving skills and be a team player.
• Can identify technology trends and advances that may support the success of the project.
• Should have the ability to learn new tasks outside the immediate range of skills.

Responsibilities:

• Brainstorm with the team to come up with ideas regarding the development requirements.
• Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
• Build products and api's as per the requirements with optimized code.
• Develop products considering scalable architecture and security.
• Testing and maintenance of different server environments.
• Handle code deployment on testing and production environments.
• Maintain code versioning and administer the database properly.