
- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

About Cloud Counselage
About
Connect with the team
Company social profiles
Similar jobs (10)
Role Summary
Own the end-to-end Cloud & ITO practice engine—build and take platform/solution-led offers to market, drive rapid expansion across existing accounts, and run a scalable, profitable managed services model (CloudOps/InfraOps/DevSecOps/SRE). This role is accountable for GTM + delivery governance + margin with strong standards, automation, FinOps discipline, and measurable operational outcomes (availability, cost, cycle time, MTTR).
Key Responsibilities
Create & Take Offers to Market (Platform / Solutions-Led)
Build signature offers with clear outcomes, scope boundaries, and pricing/GM guardrails across Cloud Migration & Modernization, CloudOps/Managed Cloud Services, DevSecOps enablement & platform engineering, SRE/reliability engineering, FinOps from Day‑1, and hybrid/multicloud operating models.
Own assets that win: reference architectures, runbooks, proposal modules, ROI/TCO models, and demo/POV kits.
Lead platform-first positioning: “solution + operating model” with dashboards, governance, and measurable outcomes.
Rapid Expansion Across Existing Accounts (Land-and-Expand)
Create expansion plays inside current accounts: cloud cost optimization, reliability uplift, security hardening, DC exit, managed services takeovers, and automation of ops.
Partner with Sales to build account expansion blueprints and convert them via workshops/POVs.
Operate a consistent pipeline-to-expansion cadence: discovery → workshop/POV → scale program.
Managed Services Ownership (Cloud + Infra + Ops)
Stand up and scale Managed Cloud & Infrastructure Services: L2/L3 support model, ITIL-aligned processes, SLAs/OLAs, on-call, and incident/problem/change management.
Define a service catalog, runbooks, shift-left playbooks, and automation-first operations (ticket deflection, self-heal, IaC).
Establish governance: weekly ops reviews, monthly service reviews, and continual improvement plans (CIP).
Delivery Excellence & Profitability
Run a profitable model: utilization/pyramid health, delivery productivity, margin realization, leakage control, and change-order discipline.
Ensure operational compliance and audit readiness (security, access controls, change control).
Drive standardization and reuse of accelerators (IaC modules, golden pipelines, monitoring templates, hardening baselines).
Tool & Partner Ecosystem
Drive partner-led motions with hyperscalers and key platform providers; define co-sell plays and enablement.
Prevent tool sprawl: standardize toolchain and enforce engineering standards and controls across accounts.
Talent & Practice Build-out
Build/lead architects, CloudOps leads, SRE, DevSecOps, network/infra SMEs; define competency tracks and certifications.
Create a skills-to-demand plan and maintain a deployment-first model with bench-to-billable conversion discipline.
Areas of Expertise / Experience
Cloud architecture and engineering on AWS/Azure/GCP; hybrid and multicloud patterns
CloudOps/InfraOps managed services: ITSM, L2/L3 operations, SRE/observability, service governance
DevSecOps and platform engineering: CI/CD, IaC, environment automation, policy-as-code
FinOps: unit cost models, tagging standards, rightsizing, RI/SP governance, chargeback/showback
Security posture management: IAM patterns, CSPM, vulnerability management, change/access controls
Automation-first operations: self-healing, runbook automation, ticket deflection, reliability engineering
Success Metrics
Growth + expansion: bookings/pipeline, win-rate, and expansion penetration across existing accounts
Operational outcomes: SLA attainment, MTTR/incident reduction, change success rate, uptime/service reliability
Cost & efficiency: unit cost reduction, rightsizing savings, automation coverage, ticket deflection/shift-left
Profitability: GM at booking + realization, utilization, estimation variance/leakage control
Scalability: reuse of accelerators/IaC, certification progress, partner-sourced pipeline
Tool Expertise & Platforms (expected/preferred)
Cloud
AWS / Azure / GCP (architecture + operations)
IaC & Configuration
Terraform, CloudFormation/Bicep, Ansible
CI/CD & DevSecOps
GitHub/GitLab/Jenkins/Azure DevOps
SAST/DAST; secrets management
Observability/APM
Datadog, New Relic, Dynatrace, Prometheus/Grafana, ELK/Splunk
ITSM
ServiceNow (preferred), Jira Service Management
Security & Posture
CSPM (e.g., Prisma Cloud / Microsoft Defender for Cloud), policy-as-code, IAM patterns
FinOps
Tagging standards, dashboards, RI/SP governance; chargeback/showback
Experience
15–18+ years in cloud/infra/ITO leadership; 5+ years running managed services or practice portfolios.
Strong pursuit leadership across discovery → solution → estimate → SoW → delivery handoff; comfort owning GM guardrails.
Proven record of building repeatable offers and scaling operations with measurable outcomes.
Skills
cloud architecture and engineering
managed services leadershipdevsecops and platform engineeringsite reliability engineering srefinops and cost optimizationsecurity and compliance
Java Full Stack Developer
Experience
5–8 Years (can be adjusted based on requirement)
Required Skills
Backend (40%)
- Strong experience in Java 8/11/17
- Hands-on experience with Spring Boot
- Good knowledge of Microservices Architecture
- Experience in developing and consuming REST APIs
- Familiarity with Spring Data JPA/Hibernate
- Understanding of authentication mechanisms such as JWT/OAuth
- Experience with SQL databases (MySQL, PostgreSQL, Oracle, etc.)
- Knowledge of Git, Maven/Gradle, and CI/CD practices is preferred
Frontend (60%)
- Strong experience in Angular (v10 or above preferred)
- Proficiency in TypeScript, HTML5, CSS3, JavaScript
- Experience with Angular Components, Services, Routing, RxJS, Forms, and State Management
- Knowledge of responsive UI development and REST API integration
- Experience with Angular Material or Bootstrap is an advantage
Responsibilities
- Develop and maintain scalable web applications using Java and Angular.
- Design and implement RESTful APIs using Spring Boot and Microservices.
- Build responsive and user-friendly interfaces using Angular.
- Collaborate with cross-functional teams to design, develop, test, and deploy applications.
- Troubleshoot, optimize, and enhance application performance.
- Participate in code reviews and follow coding standards and best practices.
Preferred Skills
- Experience with Docker and Kubernetes.
- Exposure to cloud platforms such as AWS, Azure, or GCP.
- Knowledge of Agile/Scrum methodologies.
- Familiarity with SonarQube, Jenkins, or other DevOps tools.
Skill Split
- Java, Spring Boot & Microservices: 40%
- Angular: 60%
Job Description
Our Media Measurement team uses state-of-the-art technologies and rigorous methods to track who is watching what, where, and how they engage with content. Our clients can evaluate who is consuming which content across different media, platforms and devices, and know what the audience thinks about that content. As people consume media content on more channels, and through more devices, than ever before, we are proud to provide a full view on media consumption.
As Data Scientist you will have following main accountabilities:
- You own together with your team several of our Data Science solutions throughout the full life cycle (brainstorming, design, implementation, productization and maintenance)
- You develop solutions based on data science, stats and machine learning models
- You improve methods and tools. Contribute to our communities of practice in the area of Data Science
- Communicate with non-data scientists in Tech, Operations, Commercial, Product. Understand the domain and the requirements. Explain Data Science principles, concepts, algorithms, and approaches in simple words to different types of audiences
- Make data your best friends. Understand their strengths and use them. Be aware of their weaknesses and handle those in your solutions
- Screen the market for potential new Data Science approaches
- Foster knowledge exchange within the company. Present GfK's Data Science expertise at conferences and workshops
Qualifications
Now you know what a Data Scientist does. What skills, qualifications & experience do you need for this job?
- You typically have a Master's degree or PhD that reflects modeling and statistics skills and 6+ years of experience.
- You enjoy communicating complex methodology and technology to tech and non tech audiences
- You have expert statistical / machine learning modeling skills (e.g. statistical tests, classification, predictive modelling, handling of missing data, sampling, weighting)
- You have experience with an analytical programming language (Python) and the respective ecosystem
Besides the things we really expect you to have, there are some things which would be amazing if you have experience with them:
- Knowledge of cloud computing environments and tooling (especially AWS)
- Advanced software development skills (unit testing, CI/CD, Git)
- Basic skills regarding database handling as SQL
- Basic knowledge of the always evolving Data Science ecosystem and its frameworks
Additional Information
- Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms.
- Recharge and revitalize with help of wellness plans made for you and your family.
- Plan your future with financial wellness tools.
- Stay relevant and upskill yourself with career development opportunities.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Full Stack Java Software Engineer
Remote
Experience: 5+yrs
Must have Skills :
Java,AI/ML
kotlin,scala
PyCharm, VS Code
IntelliJ & Web Consoles
BDA and BDE
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Addititional Compensation: If applicable, this will be decided on the basis of your designation.
1. Understanding UI testing
2. Interacting with the clients
3. Creating test documents
4. Performing manual testing
1. Basic HTML, CSS, good aptitude, analytical & problem-solving skills
2. The candidate having a software testing course certificate or experience in testing would be preferred
3. Excel Sheet, knowledge of SDLC, Scrum and Agile methodology

Job Summary :
As a Software Development Engineer, you will be responsible for end-to-end delivery of software components all the way to production. In this position you will partner with our globally distributed cross-functional teams, product managers and other internal stakeholders. This position requires understanding business & technical requirements, designing clean solutions, implementing them and managing these systems. A key aspect of the role is to understand the digital commerce businesses part of KBX and implement technology systems that favourably align with business initiatives and requirements. The position will be evaluated in terms of the quality of the technology development, ongoing management of the systems and impact on business metrics.
Responsibilities :
- Work closely with cross functional teams to and deliver quality technology solutions
- Operational rigor for a rapidly growing tech stack and live portals
- Regular communication with management on status and risks.
- Measure success metrics and influence evolution of the tech product
- Be resourceful and find creative solutions to complex technical challenges.
Basic Qualifications :
- Ability to understand business requirements and build technology solutions that factor in the business requirements completely
- Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented, Databases.
- Excellent coding skills
- Great problem solving skills and propensity to learn and develop tech talent.
- Bachelor’s degree or higher in Computer Science and years of Software Development experience
Preferred Qualifications :
- Understanding on Web programming is must; full stack experience would be a plus.
- Understanding on AWS Cloud Stack (EC2, Lambda, Dynamo DB, Aurora) would be a plus
- Knowledge of serverless development
- Excellent verbal and written communication skills.
ONLY FOR SALES ORIENTED CANDIDATES
Job Profile: Business Development Associate (BDA)
Working Days: 5 days work week (Monday & Tuesday Week Offs)
Academic Qualification: Any Graduation
Role Location: Maharashtra, Delhi NCR, Gujarat, Madhya Pradesh, Kolkata
Post-training : INR 10 LPA (5 LPA Fixed Pay + 2 LPA Travelling Allowance + 3 LPA Variable Pay)
During training program of 2 months - INR 5 LPA (3 LPA Fixed Pay + 2 LPA Incentive Pay)
Description:
- You will start your journey at BYJU'S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU'S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey.
- Your key role will be to connect with students and parents across the country about one of the world's most loved learning apps and how it will help students learn not just for exams, but way beyond.
- This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city.
- Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU's personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off.
- This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU's Learning App to understand the magic of the BYJU's courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU's.
Job Type: Full-time
Salary: 23,000.00 - 53,000.00 per month
Employment Type
Full-time
JD -
Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)
- Drive Customer Experience Outcomes
- Define and Optimize Customer Lifecycle
- Manage Customer Experience Activities
- Measure the Effectiveness of Customer Experience processes
- Build a World-class Team
- Inspire Customer Success Across Company
Requirements -
- 1-4 years experience in leading customer-facing organizations
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background in E-commerce or Saas industries
- Strong empathy for customers AND passion for revenue and growth
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Enthusiastic and creative personality with the ability to inspire others
- Excellent communication and presentation skills












