- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
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Position: Customer care Executive (International)
Position Overview:
We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.
Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).
2. Fresher or Experienced
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
▪ Identifies business opportunities by identifying prospects.
▪ Sells products by establishing contact and developing relationships with prospects.
▪ Recommends solutions to issues in constructive ways.
▪ Outbound calling on data collected through lead generation activities / secondary data sources.
▪ Conducts daily follow-ups on older leads and work on new leads.
▪ Maintains quality service by establishing and enforcing organization standards.
▪ Is energetic, well-spoken, eager to close sales deals and generate revenue for the organization.
Responsible for establishing productive, professional relationships with key personnel of
customers.
Responsible for all operations, customer servicing and customer retention activities for
customers.
Responsible for driving business generation initiatives to achieve monthly, quarterly & yearly
targets.
Responsible for business tracking, analyzing and reporting business results at desired and
periodic intervals to reporting authority.
Kwanzoo is a B2B SaaS company that provides an Account-based Go-to-Market (GTM) platform and solutions to mid-to-large, global, B2B enterprises and high growth B2B SaaS startups. Some of our customers include large enterprises and mid-market companies such as Avalara, HCL, and Treasure Data, B2B SaaS Unicorns such as Blend and Highradius, and high growth B2B SaaS Startups including LevelOps, Solvvy, Unravel Data and Contrast Security.
We are looking for dynamic Inside Sales / Sales Development Representative(s) to contribute to our growth. These team members will play a critical role in expanding our presence across global markets, including the United States,UK, EU and APAC regions, by converting prospects into Qualified Sales opportunities.
The role is ideal for someone who has a knack for Sales, and wants to build a career in B2B enterprise software sales. We would ideally like to see some experience working with a B2B sales team, and demonstrated prospecting and organizational skills, with a sense of key metrics for success as an SDR.
This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.
Qualifications/What we are looking for….
- 2+ years of inside sales/ IT experience in prospecting / calling in the International Market (US/Europe/Australia) is preferred.
- Bright entry-level candidates with less work experience will also be considered, provided they meet other qualifications listed below.
- Must be a Graduate (bachelor’s degree) with no gap year
- Experience in using Microsoft tools(doc, excel, ppt etc.)
- Highly ambitious, energetic and organized in their work
- Strong spoken and written English language communication skills
- Spoken English easy to understand for overseas prospects (USA/Europe)
- Should be comfortable working across different time zones
- Self-starter, with ability to work with new tools and technologies
- Experience with Salesforce CRM (SFDC) a plus
- Experience in IT - Inside Sales is a plus
Academic Qualification: Any graduation with Bachelor’s degree
(Completed on or before June 2020)
Duties and Responsibilities
- Day-to-day sales activity management using Salesforce CRM (SFDC)
- Understand Kwanzoo offerings clearly in order to effectively communicate with prospects
- Validate and manage assigned Target Accounts on CRM
- Follow-up on incoming leads through form fills or hot leads from marketing email engagement to qualify prospects
- Proactive outreach to prospects via outbound emails and phone calls
- Implement effective multi-touch sales cadences of email/call/social outreach
- Create personalized emails to engage target accounts
- Utilize social selling techniques to expand the network and open up new opportunities
- Provide exceptional customer service to inbound inquiries
- Work closely with Sales Manager and drive engagement with individual buyers and buying groups at key Accounts
- Strive to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
- Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
- Detailed documentation within SFDC
Note: Your work schedule will be a blend of daytime and late evening hours IST. You are expected to perform account research work during daytime hours IST, and outbound calling in the late evening hours IST to reach prospects in USA across time zones (Pacific, Central, Eastern) and other global geos
Location of Role : Remote work / work from anywhere in India for now
We have an opening for the following position.
Position: Executive - Sales & Marketing
Qualification: BE in ECE/EIE/EEE with an MBA(Desirable)
Skills/Requirement:
Job Description:
Responsible for Marketing and Sales of Embedded and Analog tools based on Texas Instruments Semiconductors to Educational Market
Achieve assigned revenue target by conducting end-to-end Sales & Marketing activities from Assigned Region
Responsible for Lead Generation through
o Cold Calling
o Email Campaign
o Direct Customer Visit
Responsible for organizing technical seminars/workshops to boost sales pipeline in coordination with the Technical Support Team.
Responsible to provide Pre-Sales guidance to customers
Responsible to conduct Product introductory sessions during Exhibits, seminars other promotional Events
Responsible to prepare competitive business proposals by evaluating offering from competitors, Identify opportunities and convert them into Sales
Responsible to Manage Existing accounts and Develop new accounts
Coordinate with Support Team for Training, Installation and Payments/Collections
Salary Package: Commensurate with Demonstrated Experience & Skills
Company Name: Starcom Information Technology Limited Starcom Information Technology Limited (BSE: 531616) is a public listed company, aspiring to be a knowledge-based technology-driven company. We have a diverse product portfolio of products (i.e. Systat, Sigma plot, NISA, Star – BI / DQ, and Embedded development kits based on DSP and ARM) and eminent global IP driven solution provider in the Data Quality, Business Intelligence, and Data Analytics space.
Website: http://www.starcomacademic.com
Location: Bangalore
Note: This job involves Travelling. Candidate must be ready to travel.
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
Greetings!
You are requested to come for a round of interview with your updated resume & photograph. Experienced candidates need to get their latest ctc break up or salary slip.
Please find the interview details below.
Contact person name: Chetna Kumari
Available days for walk in: Monday to Saturday.
Time: 11 am to 5 pm
Address: Suma Soft Pvt Ltd, Office No:- 601 A/B, 6th Floor, Beta-1, Giga Space IT Park, Viman Nagar, Pune- 411014.
Note: Candidate must be graduate and if not graduate then he must hold relevant experience of at least 6 months.
Candidate must also have PAN card and Aadhar Card.
Job Synopsis
Candidate must be graduate. If not graduate then he must hold around 6 months of relevant experience.
We have both day and night shifts.
No night shift for female candidates.
6 days working.
Engineering graduates of passing year 2018 & 2019 are not preferable
First Come First Serve Basis
Company: Suma Soft Private Limited,
Experience: 0 - 3 years
Salary: Rupees 1,00,000 to 2,50,000
Location: Pune
Job Description
Urgent Opening for Tele Sales Executive (Freshers)
First Come First Serve Basis
Kindly carry your Resume and photograph
Suma Soft Private Limited
Suma Soft is a Leading Technology Services Company with legacy of 18+ years.We deliver benchmarked services & solutions for BPO, Software Development, Technical Support and Cyber Security to global clients. With a growing strength of 1500+ employees located across Pune, Nashik & Coimbatore. Currently we are hiring for our Viman Nagar Branch. Interested candidates can come between 11 am to 6 pm Monday to Saturday from 12th November,2018 to 31st December,2018 Suma Soft Pvt Ltd: Office No:- 601 A/B, 6th Floor, Beta-1, Giga Space, Viman Nagar, Pune- 411014.
https://www.sumasoft.com/
Thanks & Regards
Chetna Kumari
HR Team - Suma Soft Pvt Ltd.
Giga Space , Beta -1
6th Floor,Viman Nagar, Pune