- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
- Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
- Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
- Contacting prospective clients / existing customers to inform them about the product using scripts
- Accurately record details of communication with customers
- Developing and sustaining solid relationships with customers to encourage repeat business
- Answer questions about product features in an engaging manner
- Answer all customer questions honestly and accurately
- Using sales scripts drive sales and respond to customer objections
- Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
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Job Tittle:- Software Developer
CTC:- Upto 22 LPA
Experience:- 4-8 Years
Location:- Gurugram
Working Mode:- WFO
Primary Skills:
- ASP.NET 4.0 (C#)
- MVC 4.0+
- jQuery/JavaScript
- SQL Server 2008/2012 (Transact SQL, Stored Procedures, Triggers)
- Strong HTML background
- Entity Frameworks and LINQ
- Web Services
- Object oriented programming knowledge a must.
Qualification:- Any Engineer Degree/Any Computers
Key Responsibilities /Performance Requirements:
- Develop web applications and services for both internal and external audiences based on the design document shared.
- Work with our QA team to ensure a smooth handoff for testing and provide support during the testing process
- Conduct performance/unit tests on new and existing software for the purposes of correcting mistakes, isolating areas for improvement, and general debugging
- Identify and incorporate industry standard UI and design patterns and methodologies.
- Cultivate and disseminate knowledge of application development best practices within our organization
- Deliver complex ASP.NET, MVC , C# solutions.
- Work in hands on development as well as design
- Develop quality products and deliver them on schedule.
- experience in international sales or exhibition sales or both
- Delivering independent research to identify potential sponsors
- Developing and maintaining a database of existing and potential sponsors
- Managing the entire sales cycle, from prospecting through to close
- Performing key account management
- Attending events to ensure smooth running and improve customer service through face-to-face interaction
Job Responsibilities
● Implement and maintain Django-based applications
● Use server-side logic to integrate user-facing elements.
● Develop software related to asset management
● Write and implement software solutions that integrate different systems.
● Identify and suggest various opportunities to improve efficiency and functionality.
● Coordinating the workflow between the graphic designer, the HTML coder, and yourself
● Creating self-contained, reusable, and testable modules and components
● Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
● Unit-test code for robustness, including edge cases, usability, and general reliability.
● Should have the ability to work with old and new versions of django.
● Understand existing code base and adapt to business needs as required
Required Skills
● 3 years experience in software industry
● Minimum 2 year experience in Python
● Minimum 1 Year experience in Django
● Basic understanding of front end technologies like HTML, CSS, JavaScript and jQuery
● Ability to build user interfaces using the latest web standards
● Familiarity with event-driven programming in Python
● Able to create database schemas that represent and support business processes
● Strong unit test and debugging skills
● Experience working in Linux
● Excellent problem solving skills
● Excellent verbal and written communication skills
● Ability to work well in a team development environment
Strong fundamentals in OOPS, RDBMS, Data structures, and Design patterns
Experience in any SQL database (Preferably SQL Server)
Ability to write clean code
Ability to write automated unit tests using frameworks such as NUnit, Mock, etc.
Ability to communicate and articulate clearly and work collaboratively in an agile team
Experience with code repositories like git
Ability to communicate and articulate clearly and work collaboratively in an agile team
· Oracle CPQ Configuration/BML Development knowledge to meet documented business process requirements.
· Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development in a CPQ environment.
· Working knowledge on complex product hierarchy and pricing models
· Expertise in BOM, Integrations
· Good knowledge in REST APIs, CSS, Java Script (CPQJS APIs) and XSL.
· Experience in handling CPQ Migrations and release upgrades.
· Better understanding of CPQ best practices and addressing performance related issues.
· Should be able to troubleshoot and resolve the system issues
· Playing a critical role in testing, evaluating and delivering high quality end product.
· Sound knowledge in Quote to Cash process.
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling