Telesales consultant

Company: PGAGI Consulting Pvt Ltd

Location: Remote

Type: Full-time

About the Role:

We are urgently seeking a creative and tech-savvy Content Writer to join our social media production team. The ideal candidate will be deeply passionate about AI and skilled at creating engaging narratives across digital platforms. This role combines storytelling, social media management, and short-form video content creation to help grow our online presence.

Key Responsibilities:

• Research and write engaging content around AI and tech, including blogs, social media posts, captions, and newsletters.

• Develop compelling storytelling for social platforms like LinkedIn, Instagram, and YouTube, especially around reels and short-form video content.

• Collaborate with video editors and designers to conceptualize, script, and review reels/video content for multiple platforms.

• Manage and post produced content across social media, ensuring timely delivery and audience engagement.

• Monitor analytics and optimize performance through insights, content tweaks, and strategic planning.

• Stay current on AI trends, tools, and conversations to infuse authenticity and relevance into all content.

Ideal Candidate Profile:

• Strong writing skills with a knack for storytelling and simplifying complex AI topics.

• Prior experience in social media content management, including scheduling tools (e.g., Buffer, Hootsuite), caption writing, and trend spotting.

• Working knowledge of video/reel content production—ideally knows how to write scripts and collaborate on short-form visual content.

• Familiarity with basic content performance metrics and ability to adjust strategies accordingly.

• A genuine enthusiasm for AI and technology, staying updated with the latest advancements.

What We Offer:

• Remote-first role with flexibility

• Competitive salary

• Opportunity to work at the intersection of AI, content, and digital marketing

• Collaborative and innovative team culture

• Growth and learning in one of the fastest-growing industries

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

• Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
• Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
• Perform regular SEO audits to identify opportunities for improvement.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
• Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

• 5+ years of experience in SEO, with a proven track record in improving organic traffic.
• Strong leadership and team management skills.
• Expertise in technical SEO, content SEO, and link-building strategies.
• Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).

• Responsible for providing technical leadership, design and development of complex pieces of the service oriented architecture based platform.
• Modelling Database Design for large scale applications.
• Develop for performance engineering.
• Design for the right use of micro services, containerization and observability.

• Drive technology and product innovation through rapid prototyping and iterative development.
• Create reference implementation for our integrations and for backward compatibility.
• Not interested in managerial responsibilities

Requirements, Desired Skills and Experience

• Tech Stack based on Ruby-on-Rails, Python-Django or Node.js frameworks.

• Engineering degree 

   Opportunities for the right candidate

• Build and develop SaaS and PaaS products from scratch
• Build the best-in-class UX based products
• State of Art technologies (Latest trends in the industry)
• Work with a well-knit team, almost like one’s family
• Startup culture and advantages of working in a co-working space
• Performance based career progress and high visibility with management and founders

CRM Functional Consultant

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.

Responsibilities:

Translate business requirements into CRM business solutions

Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope

Contribute to requirements management, including approval, communication, traceability, and re-use

Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes

Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements

Stay informed on updates and new releases in CRM technologies

Educates end users on CRM functionality, as needed

Skills:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.  You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.

Requirements:

At least 3 years of relevant work experience including CRM

Strong knowledge of CRM Systems and business solution implementation

Demonstrable experience in Business Process Reengineering (BRP)

Strong knowledge of CRM issue diagnosing and troubleshooting

Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant

Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries

Experience consulting with external clients on complex projects

Experience working with global teams on CRM technology implementation and maintenance projects

Experience working with offshore teams to facilitate project work

Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

• Source, interview, and select applicants for various positions.
• Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
• Foster long-term relationships with candidates and clients
• Sourcing from different job boards. Excellent knowledge in Boolean function & usage of various job board databases.
• Draft job descriptions, push them through all talent acquisition channels, and coordinate candidate sourcing with the same.
• Doing junior to middle-level hiring for all IT verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioural Fitment, Stability, etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and clients and maintain records of progress.

Roles & Responsibilities:.

• Good knowledge and experience in IT hiring ( Sharepoint, Web developers, Web designers, HADOOP, Software Trainers, Server Admins, Software Engineers, Application Developers, etc.)
• Ability to build strong relationships.
• Self-confidence and self-starter.
• Excellent written and oral (phone) communication skills a MUST.
• Good sense of humor.
• Skills/Qualifications: Telephone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Professionalism, Organization, Judgment.

Essential Skills:

• MS BizTalk
• Good Experience in Mapping, Orchestration, Deployments.
• Good to have experience in System Support (Operations)
• Knowledge on different Adapters/Configurations

Preferred Skills:

• Development Experience or Knowledge on MS Azure – Logic Apps, Functions, Service Bus, Storage.
• BizTalk 360
• C# or any Programming language basics
• Azure DevOps (CI/CD)