Customer Support Executive

ROLES AND RESPONSIBILITIES:

As a Frontend Product Engineer , you will be an integral part of our mobile team, helping design and develop cross-platform mobile applications. You’ll gain hands-on experience in React Native development, work closely with Director Engineering, and contribute to building enterprise-grade applications that drive real-world impact.

WHAT YOU'LL DO?

• Contribute to the development of mobile applications using React Native (iOS & Android).
• Collaborate with senior developers and designers to implement features and enhancements.
• Write clean, maintainable, and efficient code following best practices.
• Assist in debugging, testing, and performance optimization.
• Stay curious and continuously learn about new mobile development trends and technologies.

IDEAL CANDIDATE:

• 1+ years of hands-on experience with JavaScript, TypeScript, and React Native.
• Good understanding of iOS or Android development.
• Demonstrable projects or apps (professional or personal) showcasing React Native skills.
• Eagerness to learn, adapt, and grow in a fast-paced environment.
• Strong communication and collaboration skills.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

Join Fresh Prints: Drive Sales, Embrace Growth, and Shape the Future!

At Fresh Prints, we’re looking for people who enjoy tackling challenges, delivering results, and making an impact. Keep reading if you thrive in a fast-paced environment and get excited about being part of a growing team!

Who We Are

Fresh Prints is a rapidly growing startup, named one of Inc 5000’s fastest-growing companies for 6 years in a row. We provide custom apparel and promotional products to clients across the U.S., with a unique business model driven by a network of entrepreneurial students. We’ve grown over 60% in the last decade and are on track to hit $100 million in sales.

Your Role

As an Inside Sales Associate, you’ll be part of a driven sales team. Your role will involve:

• Closing inbound leads from our marketing team
• Growing existing accounts
• Providing an exceptional client experience
• Taking ownership of your pipeline and helping drive our revenue goals

Who We’re Looking For

If you love tackling challenges and seeing your hard work pay off, you’ll thrive here. Here’s what we’re after:

• 0-3 years of B2B sales experience – Freshers with a strong interest in sales and learning are welcome
• Fluent in verbal and written English
• Comfortable with CRM tools like Salesforce
• A neutral accent for clear communication with American clients
• A proactive, goal-oriented mindset with the ability to stay cool under pressure

What We Offer

• A competitive base salary of $700/month with uncapped commission
• Night Shift Allowance
• Health Insurance and Mental Health Benefits
• A fast-paced, high-growth environment with opportunities to learn rapidly
• The autonomy and support to grow your career alongside some of the most ambitious people you'll ever meet

Location & Hours

• Permanent WFH setup
• 8 AM - 5 PM EST (6:30 PM - 3:30 AM IST)

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

We are looking networking professionals with the following skill set,

Experience :6+ years of experience in the networking domain

Key skills:

• Must have 6+ years of experience in C/C++ programming language.
• Knowledge of Go programming language and Python programming language is a big plus.
• Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
• Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
• Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
• Experience with eBPF is a plus.
• Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with server less technologies such as AWS Lambda.
• Exposure to machine learning technologies and distributed systems is a plus

Job Description: Executive Assistant - Founder

Who are we?

Design Qandy is a luxury home décor brand. It’s nothing less than a revolution in the home décorindustry- where technology enables world class home interior design.

To know more about us, visit www.designqandy.com and https://instagram.com/designqandy

We are a lean team of high-performing go-getters who take ownership of their roles in the organization. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to the conversations.

Most importantly, we love solving problems. If you think you’re cut out from a similar cloth, we’d encourage you to apply for this role.

What would you be required to do?

• Supervise the office boy, housekeeping staff, and security to efficiently manage the Founder's calendar, scheduling appointments, meetings, and other events.
• Book travel & accommodations arrangements for the founder for all his trips and for any employees who are travelling for official purposes.
• Coordinate with internal and external stakeholders to ensure timely and seamless scheduling while prioritizing urgent and important tasks.
• Draft correspondence, presentations, and reports to be sent on behalf of and signed by the Founder.
• Handle the Founder's payments, bank transactions, credit card payments and updations and related procedures and ensure all financial processes are accurately executed with the necessary approvals. Handle login credentials securely and discreetly.
• Manage all relevant documents related to banks, government agencies, and internal and external partners. Ensure accuracy, organization, and timely retrieval of documents as required.
• Monitor and renew all necessary memberships, such as club and hotel memberships, ensuring they are updated as needed.
• Assess and onboard new vendors based on their efficiency and quality standards for all official tasks along with Admin
• Develop a fair understanding of the Founder's day to day requirements, as well as their family business, and proactively plan and execute tasks to meet those needs.
• Remind the Founder of upcoming urgent and important meetings and tasks, on a daily basis. Continuously coordinate with stakeholders to ensure the timely completion of tasks.
• Perform tasks that will free up the Founder’s time like ordering books, returning any materials, sending festive gifts and greetings to our stakeholders for Diwali,
• Other duties, consistent with skills and experience, as directed by the Founder.

What skills we are looking for?

• Masters/bachelor in finance, commerce or related field preferred, or any other specialization
• Proven record of more than 5 years’ work experience being EA to a CXO/ founder
• Excellent MS Office knowledge
• Outstanding organizational and time management skills
• Excellent communication and interpersonal skills
• Familiarity with office gadgets and scheduling applications (e.g., e-calendars, outlook, and print machines)
• Maintain Discretion and confidentiality for all matters relating to the founder
• Strong attention to detail and accuracy
• Ability to work independently and proactively in a fast-paced environment

Skills needed?

• Work experience as an Executive Assistant, Personal Assistant or similar role more than 5 years
• Excellent proficiency in verbal and written communication.
• Proactive and detail-oriented individual with multitasking skills

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required

Technical Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Technical Manager

As a Technical Manager, you will be responsible to ensure that your team performs within set technical guidelines by providing or co-authoring standard operating procedures. For this role, technical function weightage will be 60% and project management function weightage will be 40%.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

Project Management role details:

• Lead a team of 5-10 software engineers.
• Create, own the software delivery schedules and software deliverables.
• Track and ensure completion of tasks on time by team members.
• Own the quality of delivered software and ensure thorough testing is done during software development.
• Provide project metrics and status reports using pre-established process.
• Ensure smooth functioning of team, mentor team members, growth of team members.
• Hold project status meetings and publish weekly status reports.
• Provide feedback and data for Annual Appraisal process of team members.
• Create or modify processes to ensure efficient running of projects.

Technical role details:

• Understand product requirements clearly and translate into User stories, Sprints.
• Track project status in JIRA and bring high visibility into project status.
• Provide technical guidance to team members when difficult problems are met e.g evaluating alternative approaches, optimizing software, troubleshooting live issues.
• Review code, merge into production branches, resolve conflicts considering common code base guidelines.
• Interface with product, data science teams independently and arrange for required support for the development team. Understand and clear blockages faced by developers.
• Coordinate with DevOps team, plan and arrange for infra requirements deployments.
• Plan sprints, releases, allocate resources, and track sprint execution on a day-to-day basis.
• Ensure project documentation is captured and updated regularly.

Role Skills:

• General requirements
  • Should have 10+ years of total experience in software development and project management functions put together.
  • Have minimum people management experience for 2 or more years handling team size of 5 or more team members.
  • Strong experience across various stages of software development lifecycle involving requirements gathering, software design, coding, testing, deployment, and maintenance.
  • Should be a strong team player.
  • Strong experience with project management tools JIRA knowledge is a plus.
  • Good understanding of agile methodologies preferably Scrum.

• Technical requirements
  • Create release delivery schedules and make delivery time estimates.
  • Understand technical requirements and software design in a detailed manner to plan for features, validate schedules and estimates.
  • Good working knowledge of Python, Java, or any enterprise grade languages.
  • Good knowledge in RDBMS or NOSQL databases.
  • Good understanding of GIT and best practices of SCM tools.
  • Cloud working experience with either AWS or Azure or GCP.
  • Should have a basic understanding of DevOps tools and practices.
  • Should be able to learn new skills on a need to basis e.g., docker, Jenkins, Kubernetes, etc.
  • Basic understanding of frontend stack e.g., ReactJS, Vue, Angular or equivalent.

Why should you join us?

We are concerned not only with the growth of the company, but each other’s personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location - Bangalore
Type - Permanent, Full Time

Job Title : Software Engineer

Gogo has an exciting opportunity for a Software Engineer role who enjoys crafting great user experience and will help us design and develop our next generation airline services platform. You will be part of the team that is building a globally deployed platform for our customers using some best-in-class software technologies.

Job Summary:

The ideal candidate for this role will build and design the front-end user experience for the customer airline services platform. You will be a crucial working member of multi-disciplinary, highly skilled technical teams that design, develop, test, debug and document software, by providing high quality technical solutions and services that deliver business value and drive continuous improvement across the organisation.

Key responsibilities :

• Translate business requirements into technical details relevant to web application.
• Contribute in the design and implementation of UI changes across our product base. 
• Develop detailed technical analysis and design specifications based on functional requirements. 
• Develop modern web applications (progressive and responsive) in coordination with UI Team
• Collaborate closely with UX, Design, UI and web development teams to solve problems. 
• Develop complete front-end stack of projects using HTML/CSS/SASS, React and JavaScript.
• Integrate front-end UI with backend services.
• Build responsive web pages with HTML5, CSS, JS/React for the customer facing corporate websites.
• Define UI frameworks and architecture for websites that follow industry best practices for development

Required Skills & Experience:

• Bachelor’s Degree in Engineering with 5-8 Years’ experience in front end development
• Hands on experience Core web fundamentals: HTML, JavaScript, and CSS preprocessors like Sass or LESS.
• Front-end (CSS) frameworks like Foundation or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• MUST have Hands-on experience in ReactJS and Redux delivered project on ReactJS and played key role.
• Great understanding of Web technologies like XML, XHTML
• Client Server-side scripting languages such as web services development using RESTful implementations.
• Familiarity with the Flux Design Pattern or one of the libraries
• Unit Testing with Mocha, Karma or Jest
• Hands on with BDD Experience
• Experience working with RESTFUL API (1-2 Years’ Experience)
• Good Written and Oral Communication Skills

Gogo is the inflight internet company. We bring flexibility and performance to airlines and passengers alike across every device, every flight, everywhere—all powered by our global inflight network. Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.

We connect the aviation industry and its travellers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building. 

Responsibilities

Work with development teams and product managers to ideate software solutions

Design client-side and server-side architecture

Build the front-end of applications through appealing visual design

Develop and manage well-functioning databases and applications

Write effective APIs

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software

Create security and data protection settings

Build features and applications with a mobile responsive design

Write technical documentation

Work with data scientists and analysts to improve software

Requirements

Proven experience as a Full Stack Developer or similar role

Experience developing desktop and mobile applications

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind