About the role:
For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,
who will be able to -
- Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
- Identify customer needs and help them provide a 360-degree experience.
- Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
- Handle Escalations of all types and nature.
- Handle E-commerce channels.
- To perform all duties to a high standard of customer care in attitude, approach, and resolution.
Pre-requisites
- A chance to earn monthly as well as annual incentives.
- Proficiency in English and Hindi.
- Excellent knowledge of MS Office, Excel, and PowerPoint
- Fast learner with and passion for sales and an understanding of negotiation techniques
- Self-motivated with a results-driven approach
- Graduate degree
Shubham Vishwakarma
Full Stack Developer - Averlon
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Lead Generation & Prospecting: Identify potential clients via LinkedIn, cold calls, emails, and networking.
Sales & Revenue Growth: Develop sales strategies to meet targets and drive enrollments.
Client Acquisition & Relationship Management: Build strong relationships with students, professionals, and corporate clients.
Pitching & Presentations: Deliver compelling sales presentations and course demos.
Market Research & Competitive Analysis: Stay updated on industry trends and competitor offerings.
Collaboration & Reporting: Coordinate with marketing, operations, and academic teams while maintaining sales reports.
Negotiation & Deal Closure: Handle pricing discussions, close deals, and ensure customer satisfaction.
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Spring Boot- Role: IoT Application Development (Java) Skill Set:
- Proficiency in Java 11.
- Strong knowledge of Spring Boot framework.
- Experience with Kubernetes.
- Familiarity with Kafka.
- Understanding of Azure Cloud services.
1 Experience: 3 to 5 years Location: Bangalore ; Notice period : Immediate Joiners
- Job Description: We are seeking an experienced IoT Application Developer with expertise in Java to join our team in Bangalore. As a Java Developer, you will be responsible for designing, developing, and deploying IoT applications. You should have a solid understanding of Java 11 and the Spring Boot framework. Experience with Kubernetes and Kafka is also required. Familiarity with Azure Cloud services is essential. Your role will involve collaborating with the development team to build scalable and efficient IoT solutions using Java and related technologies.
Adobe IllustratorJob Description :
· Need 2D animators to develop professional quality 2D animations/Modules, basis the scripts being shared.
· Critical need to visualize and when required build on scripts and create animation for effective story lines independently.
· Ability to work on multiple projects and supervise the team. Going beyond the brief to think of ideas proactively.
· Liaising with clients and interpreting their briefs. Ability to quickly adapt and reuse components from existing into new ones.
· Visualize independently to come up with fresh designs/layouts and animations.
· Overseeing Modules/Animations through the production stage to final completion.
· Adherence to design and branding style guides, standards, and processes
Job Responsibility:
· At least 2 years design and animation and illustration experience MUST include character design, background scene environment and 2D animation.
· Key Skills –Adobe Flash, Illustration/sketching, Character Design and Animation. Very Good knowledge of Adobe After Effects, Photoshop and Sound Editing is required.
· Illustration/drawing with good visualization skills for Storyboarding.
· Action scripting knowledge will be an added advantage though not mandatory.
· Design Studio experience is preferred though not mandatory.
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· Previous K-12 animation experience preferred.
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JavaSpring Boot
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• Handling critical incidents/escalations, reviewing incidents and tracking towards closure • Good experience in SIEM tools, event logging and event analysis • Good knowledge in enterprise security products like Firewalls, IPS, Web/content Filtering tools, Compliance tools • Team Management, performance monitoring and prepare reports on weekly, monthly basis and share to stakeholders as needed • Good knowledge about common security attacks, targeted attacks • Good experience in forensic analysis, Packet Analysis tools like Wireshar • Assisting, mentoring L2/L3 analysts and groom them to move to next level • Contribute to continue monitoring and improvement of security posture of the organization • Having experience of managing team of 25+ team members across multiple locations.
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• Primarily responsible for security event monitoring, management and response • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring • Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center • Management, administration & maintenance of security devices under the purview of SOC which consists of state-of-the art technologies • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring • Responsible for integration of standard and non-standard logs in SIEM • Creation of reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. • Co-ordination with stakeholders, build and maintain positive working relationships with them
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Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
Vue.js
AngularJS (1.x)
Javascript
HTML/CSSCandidate should be willing provide technical leadership and mentoring to a small team of highly talented and motivated engineers to deliver these solutions with highest quality.
Ideal candidate is full stack developer, understands familiar with each layer with ability to set the UI strategy for the product and execute the roadmap, build teams.
Primary Responsibilities
- Architect, Design, implement, and deploy solutions that are reliable and perform at scale in multi-tenant environment.
- Collaborate with UX design group and convert the design to actual UI components and pages to delight users of our cloud platform
- Evaluate technology and make choice based on performance, scalability, security and future expansion.
- Work with different stakeholders within and outside the team in a highly collaborative environment.
- Working with rapid and innovative development methodologies like: Kanban, Continuous Integration and Daily deployments
- Engage with Product Management and Business to create Product roadmap, own technical backlog and roadmap for technology supremacy.
- Continually learn about new technologies, generate new ideas and improve the use of technology in the product.
- Driving various organization wide activities like Hackathon, Ideathon, brown bag sessions and technical blogs
ESSENTIAL SKILLS:
- Strong experience in Information Architecture and UI Design experience in delivering concepts, wire frames, prototypes, and compelling visual experiences.
- Possess the knowledge of the Graphic Design, Usability and ability to apply strategic thinking to deliver exceptional end to end user experience
- Expert understanding of strong Standards Based HTML Development as also strong JavaScript and JS libraries / UI Frameworks like Prototype.js, DHTMLX, ExtJS, JQuery (one Framework at the least is a must)
- Strong experience in Vue.JS/Backbone.JS or similar.
- Strong in CSS and AJAX / XML / XSLT / DOM / JSON
- Should have fundamental understanding of JavaScript - OOPs
- Understand Cross Browser issues and client side cookie
- Would expect the successful candidate to be highly proficient in Web Standards including W3C and WCAG
- Possess strong and relevant exposure to Web Accessibility/ Usability
- Would require to be intimately familiar with defining UI Specifications / Guidelines
- Would be essential to possess knowledge of web-based technologies and their impact on the feasibility of design solutions, including the capabilities and limitations of Web Technologies
- Experience in the Retail Domain or working on building Analytical Tools would be a plus
- Very good written and verbal communication skills
- Experience working with Agile development environments
JavascriptHTML/CSS
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Full Stack Developer - Averlon