Cutshort logo
SleepyCat logo
Customer Support Executive
Customer Support Executive
SleepyCat's logo

Customer Support Executive

Agency job
0 - 2 yrs
₹3L - ₹3.5L / yr
Gurugram
Skills
Communication Skills
Customer Service
Customer Support

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,


who will be able to -

  • Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
  • Identify customer needs and help them provide a 360-degree experience.
  • Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
  • Handle Escalations of all types and nature.
  • Handle E-commerce channels.
  • To perform all duties to a high standard of customer care in attitude, approach, and resolution.


Pre-requisites

  • A chance to earn monthly as well as annual incentives.
  • Proficiency in English and Hindi.
  • Excellent knowledge of MS Office, Excel, and PowerPoint
  • Fast learner with and passion for sales and an understanding of negotiation techniques
  • Self-motivated with a results-driven approach
  • Graduate degree
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About SleepyCat

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Sleepycat® provides scientifically constructed orthopedic gel memory foam mattresses at direct from factory prices. With an unbeatable 10 year warranty | Free shipping and 30-nights risk free trial.
Read more

Company video

SleepyCat's video section
SleepyCat's video section

Connect with the team

Profile picture
kabir siddiq
Profile picture
Ayush Gupta

Company social profiles

bloglinkedinfacebook

Similar jobs

Deqode
at Deqode
1 recruiter
Roshni Maji
Posted by Roshni Maji
Bengaluru (Bangalore)
3 - 5 yrs
₹3L - ₹8L / yr
skill iconPHP
skill iconLaravel
Symfony

Job Description: PHP Developer (Laravel/Symfony)

Location: Bengaluru – Kalyani Neptune, Bannerghatta Road

Work Mode: Work from Office (Full-time)

Experience Required: 3+ years

Joining: Immediate Joiners Preferred

About the Role

We are looking for an experienced PHP Developer with hands-on expertise in Laravel or Symfony (preferably Symfony), who can contribute to full-cycle project development. You will be responsible for building robust backend solutions and integrating with multiple services while following best practices of object-oriented design and RESTful architectures.

Key Responsibilities:

  • Develop, enhance, and maintain web applications using PHP frameworks (Laravel/Symfony)
  • Collaborate with product managers and business analysts to understand requirements
  • Create scalable backend services and RESTful APIs using MVC architecture
  • Implement and maintain microservice-based architecture
  • Integrate third-party APIs, libraries, and services
  • Work with relational databases like MySQL/PostgreSQL using ORM tools such as Doctrine or Eloquent
  • Participate in code reviews, unit testing, and overall software development lifecycle
  • Troubleshoot production issues and provide long-term solutions

Required Skills:

  • Strong programming knowledge in PHP with at least 2 years of experience
  • Hands-on experience in Symfony or Laravel (Symfony preferred)
  • Solid understanding of OOP and MVC design pattern
  • Strong experience in creating and consuming REST APIs
  • Experience working in service-based architectures or microservices
  • Familiarity with Doctrine or Eloquent ORM
  • Proficiency in MySQL/PostgreSQL

Good to Have:

  • Knowledge of cloud platforms like AWS, GCP, or Azure
  • Familiarity with cloud services such as Lambda, S3, and RDS
  • Understanding of CI/CD pipelines and containerization (Docker/Kubernetes)


Read more
SaaS based Delivery Automation Platform for B2B companies
SaaS based Delivery Automation Platform for B2B companies
Agency job
via Qrata by Rayal Rajan
Mumbai
1 - 2 yrs
₹2L - ₹7L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
skill iconJava
+9 more

About the Role: LOOKING FOR QA ENGINEERS(ONLY FROM SAAS-BASED COMPANIES)


You will help the team in building an awesome testing platform that can be leveraged by QA for testing the product for quality & stability.


You should have hands-on software development experience to design and implement test automation infrastructure. You will have to implement test automation systems and provide seamless integration with DevOps infrastructure. You should have strong interpersonal and communication skills.


Location = Mumbai


Responsibilities:

Implementation of test automation for Web Interface and Mobile Applications

Implement functional and non-functional API Testing or integration testing

Carry out Load testing and Performance testing as required

Integration of test suite and testing tools with DevOps Infrastructure and CI/CD pipelines

Assist the QA team to be able to diagnose the test case failures

Follow agile test methodology for timely delivery of test case automation

Manage the upkeep of existing Automation Regression suite based on changes


Requirements:

Bachelor's degree in Computer Science, Information Technology or related field

0 to 1 year of relevant experience in the testing domain

Self-driven with the ability to work independently and carry out assignments as required.

Knowledge of Selenium or Appium framework with JAVA is a must-have

Programming ability in JAVA

Exposure to API testing, load testing, system integration will be a big plus

Experience in working on Linux/Unix OS and cloud environment such as AWS

Read more
Truweightwellness pvt Ltd
Nilesh Godle
Posted by Nilesh Godle
Bengaluru (Bangalore)
1 - 7 yrs
₹3L - ₹14L / yr
skill iconRuby on Rails (ROR)
skill iconJavascript
MySQL
skill iconMongoDB
Job Description: You will be tasked with creating and maintaining robust applications on Ruby. Skills: - Hands-on experience in software development - Good understanding of OOP using Ruby. - Capable of developing robust, high-quality code from the specifications - Solid understanding of Rails(RoR), Gems - Knowledge of HTML5 / CSS / JQuery / Javascript - Strong in problem-solving and quick in decision making - Passionate about technology, and driven to produce high-quality products Responsibilities : - Develop custom solutions and applications using Ruby as language - Design, maintain and implement web-based software applications - Development based on the requirements. - Open to work on any Ruby frameworks(Sinatra/Rails)
Read more
Zeus Learning
at Zeus Learning
16 recruiters
Pratik Kesarkar
Posted by Pratik Kesarkar
Mumbai
3 - 7 yrs
₹6L - ₹12L / yr
User Interface (UI) Design
User Experience (UX) Design
Product design
Visual Designing
User-centered design
+5 more
  1. Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
  2. Designing the visual identity of digital products.
  3. Implementing strategy of typography, iconography, colors, layout
  4. Creating responsive design comps on the basis of wireframes
  5. Asking smart questions, taking risks and championing new ideas
  6. Bringing expert opinion on best-practices, patterns and trends
  7. Translating high-level explicit and latent requirements into functional user interfaces
  8. Presenting designs and articulating design decisions
  9. Communicating design rationale and maintaining consistency throughout the project
  10. Executing designs as a part of software development teams
REQUIREMENTS:
  • Strive to make your work intuitive, compelling and a delight to see.
  • Be a self-motivated team player with a positive, solution-oriented attitude
  • Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
  • Be open to receiving feedback and constructive criticism.
  • Excellent verbal, written, and visual communication skills
  • Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
  • A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Experience in Education Technology would be great
Read more
iLink Systems
at iLink Systems
1 video
1 recruiter
Ganesh Sooriyamoorthu
Posted by Ganesh Sooriyamoorthu
Chennai, Pune, Noida, Bengaluru (Bangalore)
5 - 15 yrs
₹10L - ₹15L / yr
Apache Kafka
Big Data
skill iconJava
Spark
Hadoop
+1 more
  • KSQL
  • Data Engineering spectrum (Java/Spark)
  • Spark Scala / Kafka Streaming
  • Confluent Kafka components
  • Basic understanding of Hadoop


Read more
PayGlocal
at PayGlocal
1 recruiter
Diksha Bhojwani
Posted by Diksha Bhojwani
Remote only
7 - 15 yrs
₹25L - ₹40L / yr
Customer Acquisition
Payment gateways
cross border
  • Target setting and managing delivery of business targets, in-line with the business and service benchmarks
  • Sign partnerships for the company towards growing business or enhancing product bouquet
  • Large client closures and relationship management
  • Work closely with the Product & Marketing teams to develop and implement PayGlocal’s go-to-market strategy
  • Recruit & develop the team to achieve maximum productivity
  • Understand the market and strategize merchant acquisition
Read more
DFCS Technologies
DFCS Technologies
Agency job
via dfcs Technologies by SheikDawood Ali
Remote only
5 - 8 yrs
₹10L - ₹15L / yr
Red Hat Linux
openshift
DevOps
skill iconKubernetes
Ansible
5+yrs of experience in Linux admin with Kubernetes and Openshift 
Experience in Openshift V5 
Assisting the team in the installation 
Orchestration in Kubernetes 
Assisting database team 
Have experience in Linux 
Writing Ansible Playbook 
Continuous Integrations in Jenkins 
Hands-on experience in Scripting, preferably Python.
Read more
Mintifi
at Mintifi
3 recruiters
Mihir Jadhav
Posted by Mihir Jadhav
Mumbai
2 - 7 yrs
Best in industry
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress

Node.js Developer Responsibilities:

  • Developing and maintaining all server-side network components.
  • Ensuring optimal performance of the central database and responsiveness to front-end requests.
  • Collaborating with front-end developers on the integration of elements.
  • Designing customer-facing UI and back-end services for various business processes.
  • Developing high-performance applications by writing testable, reusable, and efficient code.
  • Implementing effective security protocols, data protection measures, and storage solutions.
  • Running diagnostic tests, repairing defects, and providing technical support.
  • Documenting Node.js processes, including database schemas, as well as preparing reports.
  • Recommending and implementing improvements to processes and technologies.
  • Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

  • Bachelor's degree in computer science, information science, or similar.
  • At least two years' experience as a Node.js developer.
  • Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
  • Knowledge of front-end technologies such as HTML5 and CSS3.
  • Superb interpersonal, communication, and collaboration skills.
  • Exceptional analytical and problem-solving aptitude.
  • Great organizational and time management skills.
  • Availability to resolve urgent web application issues outside of business hours.
Read more
CoLearn
at CoLearn
1 recruiter
Saroj Sahoo
Posted by Saroj Sahoo
Remote only
5 - 8 yrs
₹30L - ₹50L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconGit
Linux/Unix
+3 more

About the Company

  • 💰 Early-stage, ed-tech, funded, growing, growing fast
  • 🎯 Mission Driven: Make Indonesia competitive on a global scale
  • 🥅 Build the best educational content and technology to advance STEM education
  • 🥇 Students-First approach
  • 🇮🇩 🇮🇳 Teams in India and Indonesia

 

Skillset 🧗🏼‍♀️

  • You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
  • You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
  • You have experience operating and maintaining production systems in a Linux based public cloud environment
  • You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
  • You’re in love with system metrics and strive to help deliver improvements to systems all the time
  • You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
  • You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
  • You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
  • You have high integrity, and you are reliable

 

What you can expect from us 👌🏼

 

☮️ Mentorship, growth, great work culture

  • Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
  • We are a people-first, high-trust, high-autonomy team
  • We live in the TDD, Pair Programming, First Principles world

 

🌏 Remote done right

  • Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
  • Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
  • A good balance between deep focussed work and collaborative work ⚖️

 

🖥️ Friendly, humane interview process

  • 30-minute alignment check and screening call
  • A short take-home coding assignment, no more than 2-3 hours. Time is precious
  • Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
  • In-depth engineering discussion around your skills and career so far
  • System design and architecture interview for seniors

 

What we ask from you👇🏼

  • Bring your software engineering — both individual brilliance and collaborative skills
  • Bring your good nature — we're building a team that supports each other
  • Be vested or interested in the company vision
Read more
Brandmuscle
at Brandmuscle
2 recruiters
Manjusha Shenoy
Posted by Manjusha Shenoy
Bengaluru (Bangalore)
5 - 9 yrs
₹4.5L - ₹9L / yr
skill iconJavascript
skill iconAngularJS (1.x)
User Interface (UI) Design
skill iconHTML/CSS
skill iconjQuery
+1 more
Responsibilities :- Develop new user - facing features- Ability to translate the UI designs in to fully-functional interactive prototypes- Build reusable code and libraries for future use- Ensure the technical feasibility of UI / UX designs. - Optimize application for maximum speed and scalability. - Assure that all user input is validated before submitting to back - end. - Collaborate with other team members and stakeholders. Technical Skills :- Complete familiarity with web technologies HTML5/CSS3/JavaScript, JQuery and AJAX.- Thorough knowledge on JS frameworks and knowledge of OOPs & MVC. - Some experience with CSS pre-processors (SASS) and JS frameworks (Angular)- Strong skills one or more frameworks like Angular 1.x/2+, React JS, Can JS- Basic working knowledge of MVC RazorSoft Skills :- Good to great presentation skills- Good to great written and communication skillsEducation Qualification : B.E./B.Tech
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos