
About the role:
For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,
who will be able to -
- Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
- Identify customer needs and help them provide a 360-degree experience.
- Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
- Handle Escalations of all types and nature.
- Handle E-commerce channels.
- To perform all duties to a high standard of customer care in attitude, approach, and resolution.
Pre-requisites
- A chance to earn monthly as well as annual incentives.
- Proficiency in English and Hindi.
- Excellent knowledge of MS Office, Excel, and PowerPoint
- Fast learner with and passion for sales and an understanding of negotiation techniques
- Self-motivated with a results-driven approach
- Graduate degree

About SleepyCat
About
Company video


Connect with the team
Similar jobs
Title: Salesforce Solution Architect (Classic to Lightning Migration)
Summary:
We are seeking a Salesforce Solution Architect to lead AvalonBay’s transition from Salesforce Classic to Lightning. This role is responsible for designing scalable, user-friendly solutions using native Salesforce capabilities, reducing custom technical debt, and enabling a unified associate experience across resident services and call center teams.
Key Responsibilities:
● Own the end-to-end migration strategy from Classic to Lightning.
● Redesign data model (replace custom objects with standard Lead/Opportunity where
applicable).
● Configure Lightning features: Dynamic Forms, Lightning Pages, Flows, Omni-Channel.
● Recommend and implement AppExchange solutions where needed.
● Collaborate with developers, admins, and QA to deliver incremental releases.
● Ensure compliance with security, profiles, and permission sets.
● Act as the trusted advisor to stakeholders for Salesforce roadmap planning.
Qualifications:
● 6+ years Salesforce experience, with at least 3+ in Lightning implementations.
● Expertise in Service Cloud, Marketing Cloud, case management, and digital engagement.
● Proven experience with Classic-to-Lightning migration projects.
● Strong understanding of low-code/no-code capabilities (Flows, Dynamic Actions).
● Salesforce Certified Application/Solution Architect (preferred).
● Excellent communication and stakeholder management skills.
Bring Yourself Back to Work:
An initiative by Zemoso that helps experienced women technologists who are currently on a career break, resume their tech journeys.
Experience:
• As a software developer with at least 2 years of software development experience in preferably Java.
• Experienced women technologists who are currently on a career break, resume their tech journeys.
Skills Required:
• Clarity on OOPS, JAVA, Agile, Full Stack developer.
• Familiarity with any one server-side dev language, preferably Java
• Good to great professional skills including communication, interpersonal, problem solving & presentation skills
• Should be a team player
• Should be able to do code reviews
Essential to have:
• High and proven coordination skills to manage a team of 50 LDP members • Passionate about mentoring
• Ability to handle pressure
Responsibilities:
• Work closely with the Training Process Owner
• Go through our entire LMS and understand the different L&D tracks
• Liaise with the functional team in assessing trainees
• Track and monitor performance of all trainees
• Monitor records of all training activities maintained by HRBPs
• Attend team meetings and provide feedback on trainee’s process & progress
Get to know us better:
- Prospecting, generating, qualifying, and following up on leads and appointment setting for the external sales team
- Direct email marketing/cold calling to key clients and prospects
- Collaboratively work with the sales, and marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
- Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
- Research, track, maintain, and update leads
- Develop a strong knowledge of the company’s products and services to facilitate the sales process
- Achieving sales lead generation and appointment quota
Key Responsibilities:
- Inside Sales
- Lead Generation
- Executive Email marketing and Cold calling
- International sales experience preferred
- Relevant IT/ERP sales experience preferred
Job description for Backend Developer:
Responsibilities
• Hands-on experience in Springboot and good knowledge of MySQL, MongoDB
• Hands-on experience in building RESTful based APIs
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Integration of user-facing elements developed by front-end developers with server-side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability•
• Implementation of security and data protection
Skills And Qualifications
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Understanding accessibility and security compliance (Depending on a specific project)
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Outputting data in different formats
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient knowledge of a back-end programming language (Java 8 and above and Spring Boot)
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of OWASP security principles
• Understanding of “session management” in a distributed server environment
Required qualification:
*) Any degree from a reputed university
*) Proven software development experience and Java/J2EE skills development.


Must have worked as least 1 complex project
For internal use only
Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML,
jQuery)
Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks
(e.g. Angular, React, Node.js)
Should be well versed in writing complex SQLs, PL/SQL
Experience in modern development tools, automation of deployments, tests, and Production
support
Proficiency in working with global and local teams, working in a collaborative agile environment.
Good to have GCP knowledge and certification
Basic understanding ITIL processes
About ModistaBox
ModistaBox: "A Box by your Personal Stylist" is an AI-driven fashion tech start-up offering a
personal styling service that delivers a curated box of accessibly priced items directly to doors
across the MENA region. We handpick pieces for each client, to ultimately help them look and
feel their best. Over time, we track and learns from each client's preferences, likes, and dislikes,
making it the only shopping experience that can know women's tastes even better than her
friends.
Backed by the Aalam Al Mjid Holding Investment Group from Saudi Arabia, the business aims
to be MENA’s favorite destination for personalized fashion. A unique business model to inspire
and change the way people find right fashion they love, by combining technology with the
art of personal styling.
What we are looking for?
You will be closely working with the Team to develop, establish, and enforce quality assurance
standards and measures for the Products like Customer Portal, Stylist Portal, Mobile Application,
ERP System within the organization. While we value tremendously problem-solving skills, we
value even more problem finding skills. People who have risen the fastest in our company are
those that have a keen eye for detecting critical problems and then solving them.
You will research and develop quality assurance practice in support of business cases and
systems requirements over the course of software development lifecycles. You will apply
proven analytical and problem-solving skills to help validate IT processes through careful
testing in order to maximize the conversion rate in customer purchase journey.
Our team works together, learns together and grows together in a fast-paced, detail-driven
and rapidly-iterating environment. Our work culture is #overachiever, very amiable, and at the
same time always charged with excitement. We encourage our team members to take
responsibility and grow into future leaders.
Job Responsibilities
• Quality assurance for the cutting-edge solutions at scale, impacting millions of customers
and directly impacting top line by impacting several millions of dollars of revenue.
• Oversees and creates test plans for various software development life cycles including:
integration testing, performance tests, regression testing and user acceptance testing.
• Lead the development, establishment, and enforcement of quality assurance measures
and testing standards for new applications, products, and/or enhancements to existing
applications, products, and/or enhancements throughout their development lifecycles.
• Evaluates requirements, Prioritizes QA workload and sequence of project tickets to minimize conflicts and maximize efficiency of the QA process.
• Ensure that software quality measures comply with regulatory standards, industry
standards, and accepted best practices.
• Create methodologies and processes for the collection and analysis of data for ensuring
software, systems, and product quality.
• Direct the analysis of formal test results in order to discover and report any defects, bugs,
errors, configuration issues, and interoperability flaws.
• Develop change control processes, practices, and guidelines for new and existing
technologies.
• Fully support and assist in maintaining the Release Management process while mentoring
team members and peers on its use.
• Test applications written in Django, Python, React JavaScript and Flutter, Android, iOS.
2
• Work with Mobility architect, Product Leads, User Experience Leads, and other supporting
team members to take the product vision to the testing methodologies and successful
deployment
• Putting together technical write-up for programming features of the site and ensuring team
members understand deliverables and have task lists, ensures documentations and reports
are complete, current and stored appropriately
• Operate in a hyper-collaborative way and follow these guiding principles: Value common
sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate
diverse ideas, Succeed and fail together as a team
• Promotes and supports company policies, procedures, mission, values, and standards of
ethics and integrity, Provides supervision and development opportunities for associates.
Qualifications:
• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed
University.
• Certification in Quality Assurance or Software Development preferred but not required.
• 5 -8 Years of experience in overseeing the design, development, and implementation of
quality assurance standards for software testing.
• At least 5 years direct experience managing all aspects of a QA team: integration/system
testing, performance tests, regression testing and user acceptance testing
• Strong knowledge of system testing metrics, best practices and methodologies
• Extensive experience with core software applications, preferable in the eCommerce apps.
• Direct hands-on experience with ad hoc query programs, automated testing tools, and
reporting software.
• Extensive practical knowledge in importing data for use in report software, spreadsheets,
graphs, and flow charts.
• Experience and expertise in testing and automation of eCommerce data security
enterprise products.
• Ability to be adapt to the startup culture, handle multiple competing priorities, meet
deadlines and troubleshoot problems. Must be a team player and collaborate with various
stakeholders within the business.



Full Stack Developer - Looking for top 5% talent from growth startups
About the Company:
Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.
Job Description:
We are looking for an experienced Full stack Engineer with 3-7 years of programming experience in a product development team. You are in top 5% of your field, and are passionate about creating new products and innovative code.
We are building a solution that deploys elements of tokenization using blockchain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities. You will work on relevant and cutting-edge technologies.
Key Requirements
- BE/ BTech or MTech/ Dual degree in Computer Science/Software engineering or similar from a tier 1 institute
- Fullstack development (Node.js or Python + React + React Native + GCP/AWS)
- Writing clean, semantic HTML, CSS working across all popular browsers
- Experience with typescript
- SQL/NoSQL database design, management and optimization
- Good at Functional style programming
- You have worked with and built REST APIs & GraphQL
- Experience with continuous deployment, familiar with AWS and Devops
- Experience implementing tests at all levels – unit, integration, E2E. TDD believer.
- Strong fundamental knowledge of algorithms, data structures, design patterns and network protocols.
- Previous work experience of at least 2 years in a similar role with an established startup
- Ability to deep dive into problem-solving and build elegant, maintainable solutions to complex problems
- Excellent interpersonal skills
- Deep knowledge of at least one backend frameworks
What we offer:
- Excellent fixed compensation with milestone linked bonuses
- Flexible work hours, family-friendly
- Independent work culture, no micro management
- Significant ESOPs in a fast-growing startup



