
About the role:
For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,
who will be able to -
- Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
- Identify customer needs and help them provide a 360-degree experience.
- Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
- Handle Escalations of all types and nature.
- Handle E-commerce channels.
- To perform all duties to a high standard of customer care in attitude, approach, and resolution.
Pre-requisites
- A chance to earn monthly as well as annual incentives.
- Proficiency in English and Hindi.
- Excellent knowledge of MS Office, Excel, and PowerPoint
- Fast learner with and passion for sales and an understanding of negotiation techniques
- Self-motivated with a results-driven approach
- Graduate degree

About SleepyCat
About
Company video


Connect with the team
Similar jobs
Job Description:
Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.
As an Instructional Design Apprentice, you will provide support in creating a broad range of creative materials including documents, presentations, eLearnings, newsletters, flyers, videos, and other media to assist our training team.
Key Responsibilities:
Research and Analysis: Conduct research on best practices in workplace inclusion and equity. Analyze data to identify trends and insights that can inform our strategies.
Content Development: Assist in creating training materials, presentations, and reports. Contribute to the development of engaging and informative content for our clients.
Outreach and Engagement: Help identify potential clients and partners who align with our mission. Assist in outreach efforts to promote our services and build relationships with key stakeholders.
Event Assistance: Assist in planning and organizing events, workshops, and webinars focused on inclusion and equity. Help with logistics, participant engagement, and follow-up activities.
Qualifications:
Educational Background: Currently enrolled in or recently graduated from a degree program related to social sciences, human resources, business, or a related field and experience in graphic design, studio art, communication art, or web design
Communication Skills: Excellent written and verbal communication skills. Ability to create clear and engaging content.
Organizational Skills: Detail-oriented and highly organized. Ability to manage multiple tasks and deadlines effectively.
Technical Skills: Working knowledge of PowerPoint (and other Microsoft Office applications, including Word and Outlook) and preferred knowledge in Adobe Creative Cloud.
Compensation and Expectations:
This internship is remote and unpaid. Interns are expected to work 15-20 hours a week.
Key responsibilities:
1. Engage with parents and adult learners and schedule high-impact 1:1 video counseling sessions
2. Conduct consultative, value-driven counseling, address objections, and influence decision-makers toward successful enrollments
3. Manage and optimize the complete sales lifecycle from first interaction to final conversion, ensuring consistent follow-ups and closures
Why sales at PlanetSpark are a game-changer:
1. Warm, high-intent leads only: Connect with prospects who have already attended a demo class, zero cold calling, higher conversion potential
2. Best-in-class sales training: Access industry-leading training, live coaching, hands-on mentorship, and real-time learning from top sales performers
3. Accelerated career progression: Experience rapid growth opportunities, fast promotions, and performance-driven salary hikes
4. Recognition-driven culture: Shine in weekly reward and recognition programs that celebrate top achievers
5. Unlimited earning potential: Enjoy uncapped incentives with no ceiling on your success
- Work with the CG Lead / Creative Director to design and build interactive experiences and Cinematic sequences using Unreal.
- Work on Virtual production, Real-time animation projects and XR projects.
- Create, manage and optimize 3D assets for high-end photorealistic cinematic in UE.
- Material Creation - Design complex materials in Unreal and instruct artists on best practices for material creation.
- Manage render pipelines and optimize settings to ensure compatible outputs in required formats.
- Work on Particle system and Niagara FX system to author custom FX.
- Perform Lighting passes on scenes to ensure high graphical fidelity that meets the art requirement while maintaining an optimized scene.
- Work within time and budget constraints and develop optimal workflows to ensure the best visual and technical quality of the scenes/levels.
Develop a hybrid application with IONIC, cordova
3) Experience in HTML5, CSS, JQuery and Javascript
4) Experience in hosting application on Appstore
5) Work as part of an agile team on leading edge technologies
6) PHP & Apache stack with JavaScript, JQuery
7) Responsive Web design with HTML5, CSS3, Bootstrap
8) Social media APIs and third party widgets integration
9) Web services Integration - JavaScript and XML (Ajax), Representational state transfer (REST), Javascript Object Notation (JSON)
10) End to End Role - Analyze Design, Develop, Deploy, Monitor, Enhance
11) Experience on database systems
Job Summary:-
We are seeking a highly motivated individual for Business Development Profile / Online Bidding
Should be comfortable in client interaction and proposal writing.
Should having knowledge of website bids.
Excellent Communication skills (written & Oral) can also apply for this position.
Should have knowledge of bidding portals.
BDD
Competence Requirement:
1. 3+ years of experience in developing backend Java applications.
2. Experience with Java 11 will be GOOD to have.
3. Experience in front-end development is desired.
4. A self-driven attitude along with a sense of structure and creativeness.
5. Excellent written and spoken English.
6. Bachelor degree in computer science, information technology or software engineering or equivalent
7. Hands-on knowledge and experience of developing financial systems and understanding of financial concepts.
Responsibilities:
1. Write high quality code that solves difficult problems in a highly distributed system with extreme demands on resilience and quality.
2. Perform sufficient tests to ensure at least 80% code coverage.
3. Participate in and contribute to scrum ceremonies, e.g. daily stand-ups, sprint planning, demos and retros.
4. Will be involved in several stages of the product life cycle; design, implementation and testing. At times, also release and deployment.
5. Participate in design discussions and decisions.
Good to have skills:
1. Primary skills – Java 8, spring boot, React, MQ/Messaging services & API, (Java 11, ReactiveX, REST, Swagger/OpenAPI, React/Redux, Gradle, Git, BitBucket, Jenkins)
2. High performance transactional platform
3. Back-end development and Middleware
4. Modern UI based on React
5. Continuous delivery and automation
6. Domain – Capital Market, Investment Banking is good or BFSI is ok
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As an Advertising Manager, you will be to bring about an increase in the Click Through Rates (CTRs) of Advertising collaterals, produce ground-breaking advertising copy, and uplift the brand perception in the company's majorly American/ Canadian audience.
What you will do:
- Producing ground-breaking advertising copy, something impactful, to bring about an increase in the Click Through Rates of Advertising collaterals, to uplevel the mundane marketing approaches
- Crafting high-converting ad copies for various advertising platforms and Writing high-CTR emails
- Developing concepts, scripts, storyboards for ads and working with designers and video editors to develop video ads
- Writing content for images/ website/ any other communication requirement of the firm
- Providing quality inputs in meetings and producing sky-rocketing results.
- Understanding and measuring the performance of every ad they create and developing new copies that better the previous results
What you need to have:
- either copywriter or design professional with over 5 years of experience in design agencies or companies such as Ogilvy, FCB Ulka, JWT or Wunderman Thompson etc.
- MICA graduates
- Prior copywriting experience is a must. Direct response marketing experience preferred.
- Prior advertising copy experience is must.
- Awareness of the socio-cultural context of the west (Namely US, Canada, Australia)
- Extreme command over English, perfect grammar
- Literature/ creative background will be useful but is not a must
- Working with the product team to develop new features focused on improving the user experience
- Improving existing features and working on streamlining client implementations through improved tools
- Improving our technical architecture and building out a continuous integration pipeline
- Modernizing our front-end in new frameworks
- Everything else - our team is small and you'll likely be involved in almost every tech-related thing going on
Requirements
- 1+ years of experience building consumer-facing web apps
- You are interested in the full-stack opportunity and love building a feature from start to finish
- Self-starter with a deep interest in tech - we want someone who will come in with opinions, and shape our engineering practices and decisions for the better
- An eye for design - you'll have an important role in making the product look great
- Believe in our mission and love the idea of working in education to help students succeed
Technologies you'll work with:
- NodeJS, http://sails.js/">Sails.JS
- http://react.js/">React.js, Redux, Redux-Saga
- Kubernetes, Postgres, ElasticSearch, Redis, RabbitMQ
- Whatever else you decide - we're constantly re-evaluating our stack and tools
- Having prior experience with the technologies is a plus, but not mandatory for skilled candidates.
Benefits
- Remote Option - You can work from any location of your choice
- Reimbursement of Home Office Setup
- Competitive Salary
- Friendly atmosphere
- Flexible paid vacation policy
UI/ Full Stack - Web
Skills: Core Dotnet, C#, AngularJs, Scripting knowledge, Framework development, writing complex queries, design patterns, and Code reusability
Experience: 5- 8 yrs
Education: B.Tech/B.E(Mandatory)
UI/Full Stack developer 5+yrs C# programming ASP.net Angular4.0 & above JavaScript, HTML, CSS. SQL Advanced, No SQL (Good to have)









