Customer Support Executive

Job Description

   The Senior IT Specialist will play a pivotal role in shaping our cloud and data strategies. This role requires an individual who is not only deeply technical but also possesses a strategic mindset to integrate Azure solutions seamlessly into our business operations.

• Lead the administration and optimization of our Azure cloud environment, ensuring robustness, scalability, and security.
• Manage and configure Intune for mobile device and application management, aligning with our security and compliance requirements
• Solution Architecture competency
• Manage and configure Intune for mobile device and application management, aligning with our security and compliance requirements.
• Design and implement data architectures that support scalability, reliability, and performance across our enterprise.
• Develop, deploy, and manage Azure data warehousing solutions, leveraging Azure Synapse Analytics, to support advanced analytics initiatives.
• Administer SQL Server databases, ensuring high availability, optimal performance, and security.
• Collaborate with various teams to understand data needs and deliver scalable and efficient data solutions.
• Conduct regular audits and performance tuning of Azure services and SQL Server databases to ensure cost-effectiveness and efficiency.
• Stay updated with the latest advancements in Azure services, data warehousing technologies, and analytics trends to continually enhance our capabilities.
• Develop comprehensive documentation and best practices to ensure knowledge sharing and consistent application of Azure and data solutions across the organization.

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Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in IT, with at least 4 years focused on Azure cloud services, data architecture, and analytics.
• Extensive experience with Azure services, particularly Azure Active Directory, Intune, Azure SQL Database, Azure Synapse Analytics, and other related services.
• Proficient in designing and implementing complex data architectures and data warehousing solutions.
• In-depth knowledge of SQL Server administration, performance tuning, and security.
• Strong understanding of best practices for cloud security, data protection, and compliance.
• Excellent analytical, problem-solving, and project management skills.
• Effective communication and collaboration abilities, capable of leading projects and working with cross-functional teams.
• Relevant certifications in Azure, data architecture, or SQL Server are highly desirable.

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Benefits

Benefits (among others)

Growth

• Join a market-leading firm in one of the fastest-growing industries to pioneer the next generation of automated technologies
• Tailored development plan with career coaching
• Regular feedback – we value your opinion, and we appreciate new ideas
• International career and project opportunities

Team

• Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our clients most complex challenges
• Working in different international and cross-cultural teams for each project

Edit and create engaging and visually appealing videos for various platforms including Instagram, YouTube, and other social media channels.

• can perform simple 2D animation, Motion graphics and VFX.

• Strong understanding of motion graphics and video editing.

• Performing the full range of editing works from splicing, to sound balancing, to colour correction and colour grading.

• Experience with creating marketing videos.

• Strong understanding of After Effects, Premier Pro, Illustrator, InDesign, Procreate, Photoshop, Canva, a clean sense of design. Efficient, well-organized. Excellent verbal and written Communications and written skills required. MS Office, Word, Excel, Power Point.

• Edit video to include preselected music, video clips, sound clips and other important aspects of the project

• Creation of marketing videos from conception to execution including video editing, sound editing and motion graphics

• Design capabilities should include video, 2D and 3D motion graphics.

• Familiarity with special effects, 3D and compositing

• Strong expertise in editing software such as Premiere pro, After Effect, Photoshop and Final Cut Pro.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5 is looking for Software Engineer II with in-depth experience in high scale distributed systems. You will participate in the design and implementation of of our Edge Computing platform that is used to deploy global, scalable and secure applications. Your work includes, but not limited to, Research, design and build highly reliable, available and scalable platforms, API definition, implementation, deployment, operational management, and debugging.

Responsibilities:

• Deliver solutions that will help create, deploy and manage the service components of the platform
• Investigate various open source and close source technologies, components, libraries, tools etc. and help build a highly available, highly scalable and easily manageable system
• Take ownership of software components and   deliver   a   complete   product   satisfying   functional, scale, performance   and manageability requirements.
• Hands-on   coding   in   multiple   languages   while   considering   performance,  scalability, maintainability, and flexibility
• Understanding and exposure to design patterns and coding practices especially as applied to microservices architectures and API design, implementation and management
• Experience in Cloud native providers like MS Azure or AWS or Google Cloud or any major Cloud vendors in the market and their services
• Independently investigate, present options, review and implement completely new functionality
• You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring continued functionality.
• Perform code reviews, set coding practices and guidelines within the team
• Ability to implement all phases of a development cycle for a software product from understanding requirements, going through design, development and deploy phases
• Work with geographically distributed teams

Minimum Qualifications:

• Knowledge and experience in highly distributed software systems, ability to understand the nuances and solve problems related to scale, performance and resiliency of such a system
• Experience in programming languages: Golang, Java, Python any objected oriented high level proprietary or open source language with strong programming constructs.
• Good understanding of programming fundamentals & their application to highly scalable web-based systems
• Experience in developing polyglot software using service definition language and framework like gRPC, Thrift, Google Protocol Buffers, OpenAPI etc.
• Must have hands on SQL or No SQL technologies.
• Experience working on CICD methodology and Git based workflow
• Experience in Docker technologies including experience in optimizing Docker image and managing Docker image lifecycle. Experience in orchestration systems like Kubernetes and container technologies like Docker, rkt is a plus
• Excellent written and verbal communication skills
• Strong interpersonal, team building, and mentoring skills
• BS/MS degree in Computer Science or equivalent with 3+ years of software development experience

Casandra Architeture- 7+ Yrs- Bangalore

Strong knowledge of Cassandra Architecture including read/write paths, hinted handoffs, read repairs, compaction, cluster/replication strategies, client drivers, caching, GC Tuning.

                Experience in writing queries and performance tuning.

                Experience in handling real time Cassandra clusters, debugging and resolution of issues.

                Experience in implementing Keyspaces, Table, Indexes, security, data models & access administration.

                Knowledge in cassandra backup and recovery.

                Good communication skills.

Technical:

• Rich experience with .NET Core (MVC)
• Strong C# and object-oriented programming skills
• Working knowledge of MSSQL 2016 or Above
• Html5, CSS3, LINQ, Entity Framework 6.X
• Provide best practices for Client-Side scripting using JQuery, ReactJS
• Previous experience with Web API, Restful APIs
• Core Architecture and Design Patterns (Builder, Generic Repository)
• Proficient understanding of code versioning tools (e.g. GIT, Azure DevOps)
• Experience with IoT projects would be added advantage

Non Technical:

• Effective Communication skills
• Good Listener & Interpersonal Skills
• Excellent Team Player
• Troubleshooting and Problem Solving Skills
• Assist with other areas of the Application Development Life Cycle as needed
• Required Test Driven Development Approach

Roles & Responsibilities:

• Able to attend Daily Scrum meetings
• Familiar with Agile Development Methodologies (Scrum/Kanban)
• Participate in peer-reviews for solutions related to coding.
• Help Team Leader to manage the flow of day-to-day operations
• Able to work with minimal supervision
• Maintain high standards of application quality within the team by establishing good practices and habits.