Customer Support Executive

Job Title: Sales Engineer

Location: Ghatkopar

Department: Sales and Marketing

Experience: 2 and above (Food and Beverages)

Qualification:

Diploma or Graduation in any Engineering field

Skills:

 Business acumen

 Excellent communication skills

 Commercial awareness

 Self-motivation

 Negotiation skills

 Networking skills & Relationship building

 Ability to work independently.

 Problem-solving skills

 Ability to travel extensively.

Key Responsibility:

 The Sales Engineer shall aim to maximize profits through the implementation strategies.

 Analysing and investigating customer requirement, demand and competition

 Devising and presenting ideas and strategies

 Marketing activities like providing presentation and technical know-how to the probable end-

users

Follow-up enquires & monitoring customer satisfaction throughout business cycle.

 Field work and should work on Targets.

 Develop a thorough understanding of customer needs.

 Monitor and report on sales performance and customer feedback.

 Review and respond to customer inquiries and complaints.

 Represent the company at trade fairs, exhibitions, and industry conferences to generate new

leads and enhance brand visibility.

 Manage sales and customer service activities.

Job Type : Contract

Location : Bangalore

Experience : 5+yrs

The role focuses on cloud security engineering with a strong emphasis on GCP, while also covering AWS and Azure.

Required Skills:

• 5+ years of experience in software and/or cloud platform engineering, particularly focused on GCP environment.
• Knowledge of the Shared Responsibility Model; keen understanding of the security risks inherent in hosting cloud-based applications and data.
• Experience developing across the security assurance lifecycle (including prevent, detect, respond, and remediate controls)?Experience in configuring Public Cloud native security tooling and capabilities with a focus on Google Cloud Organizational policies/constraints, VPC SC, IAM policies and GCP APIs.
• Experience with Cloud Security Posture Management (CSPM) 3rd Party tools such as Wiz, Prisma, Check Point CloudGuard, etc.
• Experience in Policy-as-code (Rego) and OPA platform.
• Experience solutioning and configuring event-driven serverless-based security controls in Azure, including but not limited to technologies such as Azure Function, Automation Runbook, AWS Lambda and Google Cloud Functions.
• Deep understanding of DevOps processes and workflows.
• Working knowledge of the Secure SDLC process
• Experience with Infrastructure as Code (IaC) tooling, preferably Terraform.
• Familiarity with Logging and data pipeline concepts and architectures in cloud.
• Strong in scripting languages such as PowerShell or Python or Bash or Go.
• Knowledge of Agile best practices and methodologies
• Experience creating technical architecture documentation.? Excellent communication, written and interpersonal skills.
• Practical experience in designing and configuring CICD pipelines. Practical experience in GitHub Actions and Jenkins.
• Experience in ITSM.
• Ability to articulate complex technical concepts to non-technical stakeholders.
• Experience with risk control frameworks and engagements with risk and regulatory functions
• Experience in the financial industry would be a plus.

• 6+ years of experience with expertise in Django CMS, Python, REST framework, AI framework
• MySQL Db usage, SQL queries
• Experience in using scraping tools.
• Microservices
• Docker and Kubernetes hands-on experience
• AWS Redis cache integration
• Deployment on AWS cloud, auto-scale
• Work will be rotational Shifts/ UK Shift
• Must be flexible to work on weekends/stretch for some hours

*Individual Contributor Role

We are looking for candidates in sales (B2C) who have exp. In Tech Course Selling not the K12 Segment

JOB RESPONSIBILITY :

• Create and Assess a business marketing strategy.
• Researching and identifying sales opportunity, generating leads, target identification
• Reaching out to new customers(colleges /schools) and making presentations or pitches outlining the benefits of product/ services.
• Responsible for Business Expansion
• Maintaining relationships with all potential and existing clients and vendors.
• Identify and research emerging markets, analyze competitors, etc..
• Lead, devise / develop business strategies for channel sales growth in liaison with the respective channel sales partners.
• To guide and implement the growth path of channel sales partner and directly responsible for growth in channel sales revenue generation.
• Monthly sales assessment / review meeting the channel sales review on a one to one business meeting for sales review.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Team Lead is plus
• Should be target driven

In this role, you will: 

As part of a team focused on the preserving the customer experience across the organization, this Analytic Consultant will be responsible for: 

• Understand business objectives and provide credible challenge to analysis requirements. 
• Verify sound analysis practices and data decisions were leveraged throughout planning and data sourcing phases. 
• Conduct in-depth research within complex data environments to identify data integrity issues and propose solutions to improve analysis accuracy. 
• Applying critical evaluation to challenge assumptions, formulate a defendable hypothesis, and ensuring high quality analysis results. 
• Ensure adherence to data management/ data governance regulations and policies. 
• Performing and testing highly complex data analytics for customer remediation. 
• Designing analysis projects flow and documentation that is structured for consistency, easy to understand, and to be offered to multiple levels of reviewers, partners, and regulatory agents demonstrating research and analysis completed. 
• Investigate and ensure data integrity from multiple sources. 
• Ensure data recommended and used is the best “source of truth”. 
• Applies knowledge of business, customers, and products to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources. 
• Must have a strong attention to detail and be able to meet high quality standards consistently. 
• Other duties as assigned by manager. 
• Willing to assist on high priority work outside of regular business hours or weekend as needed. 

Essential Qualifications:  

• Around 5+ years in similar analytics roles 
• Bachelors, M.A./M.Sc. College Degree or Higher in applied mathematics, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis. 
• Preferred programming knowledge SQL/SAS  
• Knowledge of PVSI, Non-Lending, Student Loans, Small Business and Personal Lines and Loans is a plus. 
• Strong experience with data integration, database structures and data warehouses. 
• Persuasive written and verbal communication skills. 

Desired Qualifications: 

• Certifications in Data Science, or BI Reporting tools. 
• Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment – Soft Skills. 
• Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities. 
• Ability to research and report on a variety of issues using problem solving skills. 
• Ability to act with integrity and a high level of professionalism with all levels of team members and management. 
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment. 
• Ability to learn the business aspects quickly, multitask and prioritize between projects. 
• Exhibits appropriate sense of urgency in managing responsibilities. 
• Ability to accurately process high volumes of work within established deadlines. 
• Available to flex schedule periodically based on business need. 
• Demonstrate strong negotiation, communication & presentation skills. 
• Demonstrates a high degree of reliability, integrity and trustworthiness. 
• Takes ownership of assignments and helps drive assignments of the team. 
• Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player. 
• Be proactive and get engaged in organizational initiatives.

What you need to have:

Resposibilities:

• Candidate will be responsible to work on Magento and Shopify mobile apps.
• Candidate will be responsible to work on custom app per client's requirement
• Candidate will be doing the updates in existing apps.
• They will report directly to the technical head

Requirements:

• Must have 1+ years of experience with Flutter Application Development
• Should able to create complex UI/UX in Flutter
• Strong Knowledge in Push Notifications
• Strong Knowledge in Restful Web Services. Experience in Interacting with Web Services from the Flutter Mobile Platform
• Experience with Offline Storage, Threading, and Performance Tuning will be plus point
• Troubleshooting skills

Benefits:

• Paid Leaves
• Flexibility in working hours
• Yearly Tour
• Performance Bonus
• Learning & Growth Platform
• Weekly & Monthly Celebrations
• Friendly Work Culture
• Alternate Saturday Off

Job Description

We are HealthTech company and are looking for an experienced and creative UI/UX Designer to join our team for building a Healthcare Ecosystem
As an UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. 

Responsibility: 

• Understand product specifications and user psychology
• Collaborating with Designers and Developers to create intuitive, user-friendly software
• Find creative ways to solve UI-UX problems
• Communicate design ideas and prototypes to developers
• Responsible for understanding a client's vision and intent; conducting stakeholder conversations and workshops
• Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
• The ability to work collaboratively as part of a creative team that includes both clients and internal colleagues and bring new ideas to the table.
• The faculty to help us stay ahead by constantly improving our design processes.

Key skills: 

• Minimum 1-3 years of experience in UX and UI designing
• Tools- Adobe XD, Photoshop, illustrator, Sketch are a must. The rest will be a good to have.
• working experience of mockups
• Ability to work with internal stakeholders and management