Female Telesales Executive

About Wissen Technology

Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.

For more details:

Website: www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: Wissen Technology

Role: Java Backend Developer with AWS

Key Responsibilities

● Design & Development: Build robust, scalable, and maintainable backend services using Java 17+ and the Spring Boot ecosystem.

● API Design: Develop and document RESTful for consumption by web and mobile frontends.

● Database Management: Optimize complex queries and design schemas for relational (PostgreSQL, MySQL) and/or NoSQL (MongoDB, DynamoDB) databases.

● Microservices Architecture: Contribute to the migration or maintenance of microservices, ensuring high availability and low latency.

● Code Quality: Perform thorough code reviews and write comprehensive unit, integration, and functional tests (JUnit, Mockito).

● Cloud & DevOps: Deploy and manage applications in AWS using Docker and Kubernetes.

● Collaboration: Work closely with Frontend Developers, Product Managers to translate business requirements into technical specifications.

Required Technical Skills

● Java Mastery: Deep understanding of Core Java, Multithreading, and Stream API.

● Frameworks: Extensive experience with Spring Boot, Spring Security, and Spring Data JPA/Hibernate.

● Cloud Experience: Proficiency with cloud-native services (e.g., AWS Lambda, S3, RDS, or SQS).

● Messaging: Experience with message brokers like Apache Kafka for asynchronous processing.

● CI/CD: Hands-on experience with Jenkins, GitLab CI, or GitHub Actions.

● Version Control: Expert-level knowledge of Git and branching strategies.

Qualifications & Soft Skills

● Experience: 5+ years of professional experience in backend development.

● Problem Solving: Ability to debug complex production issues and performance bottlenecks.

● Communication: Excellent verbal and written communication skills—vital for a remote/hybrid contractor setup.

● Adaptability: Proven ability to quickly learn new codebases and business domains.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.

- High attention to details and have proven ability to manage multiple, competing priorities simultaneously

- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.

- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders. 

- Open to discuss the requirement with the client over a call/ in person meeting.

- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.

- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.

- Daily standup with various teams to track the progress.

- To oversee the development and improvement of customer service products or platforms within an organization

- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.

- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.

Job Description

We are looking for a skilled and ambitious Full-Stack Developer (React/React-Native, PHP, and NodeJs )to join our development team. In this role, you will be responsible for developing and implementing applications using React.js, NodeJS, PHP, and its libraries such as Redux, Redux-Saga, ExpressJs, Laravel. You will also be responsible for profiling and improving performance and documenting the codebase. To ensure success as a Full Stack developer, you should have in-depth knowledge of Javascript (ES6 or above), NodeJS, PHP 7.x, MySQL and its concepts, excellent coding skills, and a good understanding of progressive web applications.

Full Stack Developer Responsibilities:

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Understand the past code and improve when needed.
• Develop components in a scalar way so, can be used again.
• Developing and implementing front-end + back-end architecture to support user interface concepts.
• Monitoring and improving application performance.
• Documenting application changes and developing updates.

Full Stack Developer Requirements:

• In-depth knowledge of Javascript, CSS, and HTML.
• In-depth knowledge of REACT libraries like Webpack, Redux, Redux-Saga and React Router.
• In-depth knowledge of NodeJs, ExpressJs, PHP, Laravel Framework
• Experience with User interface design and development.
• Experience with browser-based debugging and performance testing software
• Excellent troubleshooting skills.
• Build high-quality user interfaces from design mockups.
• Good project management skills and communication skills
• Collaborate with Product, Design, and other developers to understand requirements.
• Write tests to ensure high-grade code.
• Adhere to code style and code quality standards.
• Provide code review feedback to teammates.
• Good understanding of AWS infrastructure.

Should be SAP certified

At least 2 End-to-end implementation experience in S4HANA.Involved in workshops for requirement gathering of the client business processes.

Coordinate with the stakeholders during requirement gathering and execution phases.

Hands-on capabilities in Blueprinting, Configuration and Testing  the complete process cycles.

Possess strong knowledge on PSU relevant processes in PS, Budgeting and integration with other modules.

Prefer Immediate Joiners with Node experience only
Minimum 2 Years of experience in NodeJS. Minimum 1 Year experience in MongoDB Minimum 1 Year of experience in ElasticSearch.

Software Development Engineer

Bengaluru/Hyderabad/Gurgaon/Chennai

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

 Top Skills

• You write high quality, maintainable, and robust code, often in Java or C++ or C#
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

About Amazon.com

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.”  – Jeff Bezos

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

About Amazon India

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.