
Role & responsibilities
The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
· Responsible for making outbound calls and regular follow up on leads assigned.
· Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
· Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters
· Explaining the Services & products features in detail and how to use the packages.
· Understand the Customer requirements,
· Address all the issues / grievances of customers and provide the right customer experience.
· Capture the insights from customer interactions and share it with the internal team.
· Strictly adhere to the process requirements
Preferred candidate profile
· Business Knowledge Process Knowledge
· Product Knowledge
· Customer Orientation
· Language skills English / Telugu
· Telemarketing / Selling Skills
· Basic computer skills MS Excel, Word
Behavioral
· Values – Integrity / Honesty / Respect
· Communication – Oral & Written skills / Listening
· Executive Presence
· Business / Telephone Etiquette
· Influencing Skills
· Empathy
· Self-driven / Initiative
· Ability to manage stress
· Willingness to learn
Education and Experience
· Graduate in any stream
· 0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

About MMT SOTTECH
About
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Employment Type: Full-Time
Location: Remote
Experience: 5+ Years
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- Work with one or more modern programming languages:
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- Not mandatory, but you may occasionally take small frontend tasks.
- Ability to discuss frontend fundamentals (React/Angular basics) is preferred.
- Exposure to HTML/CSS/JS is a plus but not required.
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Client Collaboration
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- Explain decisions, trade-offs, and architecture clearly and confidently.
Team Collaboration
- Work independently within a distributed global team environment.
- Contribute across the complete product lifecycle and engineering decisions.
Tech Stack for the Role
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Must have experience in at least one:
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- Python
- Go
- Ruby on Rails
- Rust
- Or:
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Frontend (Optional)
- React or Angular (only if willing)
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- Strong polyglot programming capability across at least 2 backend stacks.
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- Design Patterns
- Object-Oriented & Functional Programming Concepts
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- Ability to work independently with minimal supervision.
- Excellent communication, analytical thinking, and client-facing skills.
Nice to Have
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- Prior consulting, client-facing, or solution-engineering experience.
- Exposure to AWS / GCP / Azure cloud environments.
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Location: Gandhinagar
Employment Type: Full-Time
Salary: Starting ₹20,000 CTC per month
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Who will you work with?
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What can you look for?
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We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
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