
Role & responsibilities
The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
· Responsible for making outbound calls and regular follow up on leads assigned.
· Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
· Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters
· Explaining the Services & products features in detail and how to use the packages.
· Understand the Customer requirements,
· Address all the issues / grievances of customers and provide the right customer experience.
· Capture the insights from customer interactions and share it with the internal team.
· Strictly adhere to the process requirements
Preferred candidate profile
· Business Knowledge Process Knowledge
· Product Knowledge
· Customer Orientation
· Language skills English / Telugu
· Telemarketing / Selling Skills
· Basic computer skills MS Excel, Word
Behavioral
· Values – Integrity / Honesty / Respect
· Communication – Oral & Written skills / Listening
· Executive Presence
· Business / Telephone Etiquette
· Influencing Skills
· Empathy
· Self-driven / Initiative
· Ability to manage stress
· Willingness to learn
Education and Experience
· Graduate in any stream
· 0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

About MMT SOTTECH
About
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Job Title: Technical Project Manager
Job Location: Hyderabad
Employment Type: Full-time (No WFH Option)
Job Summary:
We are seeking a skilled and experienced Technical Project Manager to manage and oversee the successful delivery of complex technical projects. The ideal candidate will have a strong background in software development, a solid understanding of project management methodologies, and the ability to coordinate with technical teams and stakeholders to ensure timely and high-quality project execution.
Key Responsibilities:
- Lead and manage technical projects from initiation through to completion, ensuring alignment with business and technical goals.
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- Create and maintain detailed project plans, including timelines, milestones, resources, and budgets.
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- Lead post-project reviews and retrospective meetings to analyze project outcomes and identify areas for improvement.
- Foster a collaborative and positive environment within the team, promoting knowledge sharing and professional growth.
Key Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
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- Proficiency with project management tools such as Jira, Trello, MS Project, Asana, or similar.
- Strong understanding of technical concepts, including cloud technologies, software architecture, development frameworks, and databases.
- Excellent leadership, organizational, and time-management skills.
- Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Proven experience in managing cross-functional teams and collaborating with external vendors.
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- Technical certifications (e.g., PMP, Scrum Master, or related) are a plus.
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Desirable Attributes:
- Strong problem-solving and analytical skills.
- Ability to thrive in a fast-paced, constantly changing environment.
- Excellent interpersonal skills with the ability to motivate and guide teams.
- High attention to detail and a focus on quality.
- Strong ability to negotiate and manage stakeholder expectations.
- Ability to stay up-to-date with emerging technologies and industry best practices.
Work Environment:
- [Insert details: e.g., Office-based, Hybrid, Remote]
- [Insert any additional work environment specifics]

• The incumbent should have hands on experience in data engineering and GCP data technologies.
• Should Work with client teams to design and implement modern, scalable data solutions using a range of new and emerging technologies from the Google Cloud Platform.
• Should Work with Agile and DevOps techniques and implementation approaches in the delivery.
• Showcase your GCP Data engineering experience when communicating with clients on their requirements, turning these into technical data solutions.
• Build and deliver Data solutions using GCP products and offerings.
• Have hands on Experience on Python
Experience on SQL or MySQL. Experience on Looker is an added advantage.
● Leveraging email/call to engage target prospects;
● Managing social media tools for inbound prospect development - Connecting
thought linkedin - sending messages and following up.
● Interacting with target prospects and providing high level value proposition in order
to schedule a call with sales manager
● Generating qualified leads and setting sales appointments
● Managing and updating prospecting status via CRM
● Ability to effectively negotiate gatekeepers
● Fully understand all services and effectively communicate the benefits of services
to prospect
● Understand basic technology tools used in sales, including CRM tools
● Meet monthly targets- ROI
CHARACTERISTICS
● Be self-starter and proactive
● Be committed to excellence and high standards
● Be solution oriented through needs assessment and problem solving
● Be creative, flexible, and innovative team player
● Have excellent written and verbal communication skills
● Have the ability to make timely and sound decisions
● Have problem resolution and consultative sales skills
REQUIRED EXPERIENCE
1+ years of experience in USA/CANADA B2B market
Azure DeVops
On premises to Azure Migration
Docker, Kubernetes
Terraform CI CD pipeline
9+ Location
Budget – BG, Hyderabad, Remote , Hybrid –
Budget – up to 30 LPA

You will get a chance to work on exciting projects at our state-of-the-art office, grow along with the company and be fruitfully rewarded for your efforts!
Requirements:
● You can rock with your expertise in fundamental front end languages such as HTML, CSS and JavaScript.
● You can make value additions aided by your familiarity with advanced JavaScript libraries and frameworks such as React.
● You have top notch ability of server side languages such as NodeJS, Web Services, Micro service.
● Database technology such as MySQL also falls in your comfort zone.
● You can enhance our world with your Cloud Experience preferably AWS [EC2, RDS, S3, Lambda] or OCI
● You take pride in your knowledge of code versioning tools such as Git
● Third party integration like payment gateway and any Plugins
● Familiar with third party libraries like D3 Chart, Video and Audio player.
● Development experience with webcam based recording or streaming
● WebRTC protocol with any Media Server
● React with Next.JS framework
● JWT, OAuth, JSON web token, Node mailer
● Good at cron Jobs development and configuration

Qualifications:
BE/BTech/ME/MTech/MCA/M.Sc./Software Science [Computer Science & Information
Technology Background]
Experience:
2+ to 4 years of relevant experience in react js
Skills:
Knowledge in latest user-facing features using React.js, GraphQL, and CSS-in-JS.
Strong knowledge in HTML5/CSS3, jQuery the DOM, and relevant concepts
Strong Knowledge in REACT JS along with Webpack, Redux, React hooks, Material Kit
React, React Router.
Developing the latest user-facing features using React.js
Designing a modern highly responsive web-based user interface
Should follow the Google JavaScript Style Guide and other relevant best practices Knowledge
of performance testing frameworks including Mocha and Jest.
Must have worked as a part of Agile Teams and DevOps practices such as continuous
Integration tools (e.g. Jenkins), code repository, creating CI/CD pipelines is required.
● Mentor and lead more junior developers.
● Take responsibility for the quality of the code produced by you and the team.
● Operate across our evolving technology stack - Java, React, SQL, and more.
● Take responsibility for all aspects of software engineering, from design to implementation, QA, and maintenance.
● Touch code at every level – from the UI, through backend microservices and down to the database.
● Collaborate closely with Product, Data Engineering, Machine Learning, Analytics as well as other functional teams to define feature specifications and develop high-quality deliverables for our customers.
● Work alongside other engineering groups located around the world (US, Canada, UK, etc.).




