Female Telesales Executive at MMT SOTTECH · SSS Chambers H.No: 6-1-82 & 83 1St Floor Above Santosh Dhaba Lakdikapool Hyderabad 500004 · 1 - 3 years · ₹1L - ₹3L / yr · Profitable · Posted 28 Sep 2023
Role & responsibilities
The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
· Responsible for making outbound calls and regular follow up on leads assigned.
· Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
· Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters
· Explaining the Services & products features in detail and how to use the packages.
· Understand the Customer requirements,
· Address all the issues / grievances of customers and provide the right customer experience.
· Capture the insights from customer interactions and share it with the internal team.
· Strictly adhere to the process requirements
Preferred candidate profile
· Business Knowledge Process Knowledge
· Product Knowledge
· Customer Orientation
· Language skills English / Telugu
· Telemarketing / Selling Skills
· Basic computer skills MS Excel, Word
Behavioral
· Values – Integrity / Honesty / Respect
· Communication – Oral & Written skills / Listening
· Executive Presence
· Business / Telephone Etiquette
· Influencing Skills
· Empathy
· Self-driven / Initiative
· Ability to manage stress
· Willingness to learn
Education and Experience
· Graduate in any stream
· 0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors
Shubham Vishwakarma
Full Stack Developer - Averlon
About MMT SOTTECH
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Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai
NodeJS (Node.js)
React.js
JavascriptJob Description
Condé Nast has a huge global footprint across 32 countries worldwide with total monthly visitors reaching more than 550 million. We aim to inspire, inform and entertain our audiences through our portfolio of well known brands such as Vogue, Wired, Vanity Fair, Architectural Digest, GQ and many other leading brands.
Condé Nast has operations in America, Europe, South America and Asia.
The company is undertaking the biggest transformation in its history, driving towards expanding both its operations and its reach through diversifying the digital business models for our brands. Major areas of focus will include video and streaming platforms, increasing subscriptions and memberships, growing our events business, and ensuring we maintain a high level of standard on the products we are already proud of delivering to our customers. Migrating and consolidating to a more centralised set of technologies and capabilities that can be easily leveraged by any brand or product experience is also a top business priority.
Engineering is responsible for scaling, building, deploying websites that serve over 500 million users globally. The global engineering team includes Product Engineering, Platform Engineering and Core Engineering.
About Platform Engineering
Our mission is to build modern media platforms to serve our omni-channel experiences for our portfolio of global brands such as Vogue, Wired, Vanity Fair, and Glamour which currently reaches over 500 million monthly users. We need your help to create new capabilities, and strengthen our existing ones, so that our brands can reach wider audiences through engaging digital experiences.
Quality, performance, experimentation, and speed of delivery are all principles at the heart of what we do as a Platform Engineering group. We have strong capabilities in areas such as editorial tooling, content delivery, design systems, advertising and commerce that we will continue to improve and grow. Our vision is to additionally invest in areas such as video, subscriptions, membership, and next generation editorial tools.
Teams are encouraged to explore creative ideas to meet the Product vision, backed by rigorous techniques. That’s why we have been investing in baking in experimentation into our platforms through a/b and multivariate testing. Currently we run hundreds of experiments in production every day!
You will be working alongside international colleagues across US, London, and India. We strongly emphasise cross-functional working through partnering directly with Product, Data, Design, UX and Delivery.
The Role
We’re looking for a React.js and Node.js engineer, with strong js fundamentals to join our team. We ideally hire engineers who are comfortable across the full stack, but we know you'll have a preference about being on the front- or back-end. As long as you're happy to work on both sets of tasks and willing to learn – you should carry on reading!
Our Tech
● Languages and Frameworks, in the priority: Javascript, Node.js, React.js, (Good to have - Ruby, Rails)
● Data: SQL, MongoDB, GraphQL, Elasticsearch
● Deployment: Docker, AWS, Kubernetes
● Source Control: Git, GitHub
How we work
● We take an agile approach to software development and build our software incrementally and responsively to usage, learning as we go.
● Infrastructure as Code everywhere.
● Pairing. We like knowledge sharing and upskilling.
● Remote friendly. We work with engineers across time zones & locations.
● Teams are responsible for their own apps and are on-call for emergencies.
Role and responsibilities
● Working on our collection of Node and Rails apps.
● Working on our front-end web-based apps, using React and other frameworks.
● Shipping features and services to millions of customers, multiple times per day.
● Building scalable and robust software to handle User Generated Content.
● Collaboratively working with our amazing infrastructure team.
● Mentoring colleagues at every level, and a willingness to be mentored by them
● Supporting your Tech Lead and Engineering Manager in technical decision making, solution design, and estimations.
● Pairing with members of your team to identify the most optimal solution. Regularly conducting code reviews to ensure high standards of engineering quality in the code that we write.
● Working within a cross-functional team that includes designers, business and product leads, UX engineers, and others.
● Designing and monitoring metrics and logs. We use Kibana, ElasticSearch and Datadog extensively, but as long as you’re aware of how important observability is, we don’t mind what tools you may have used in the past.
● Taking part in our 24/7 “On Call” rota to troubleshoot any major operational issues out of hours. Teams are responsible for their own apps availability and reliability.
About you - Essential skills
● You have a BE / BTech or equivalent experience
● You’re a software engineer.
● Expert knowledge of JavaScript, Node.js, and browser technologies.
● Expert understanding of React.js or other comparable framework and JavaScript testing frameworks and test-driven development.
● Working understanding of Cloud Native architecture, containerisation, Docker, AWS, CI/CD, and DevOps culture.
● Practical experience in the use of leading engineering practices and principles.
● Practical experience of building robust solutions at large scale. We serve traffic in the many millions every month so our products need to scale seamlessly to meet our customer demands.
● Appreciation for functions of Product and Design, experience working in cross-functional teams.
● You’ll try to make the codebase nicer for the next person that visits it.
● You’re someone who’ll own every step of the development process; from refining tickets to shipping the code to production.
● You’ll do your best, and ask for help when it’s needed.
● You have an interest or desire to learn about every part of the stack; from the latest JavaScript standards, to GraphQL, to accessibility, and the infrastructure we deploy to.
● Someone who can communicate in a variety of media (through Slack and in person) effectively within their team, outside of their team, and with people in our product and design families, to even our users.
● Able to effectively communicate technical concepts to different audiences.
● Business proficiency in spoken and written English.
About you - Desirable skills
● Experience of working with international teams across multiple time-zones and a willingness to accommodate those time zones with flexible working hours (with an expectation that your team members will do the same for you)
● Mentoring and/or management experience
● Knowledge of and interest in continuous integration, testing strategies, design systems, software architecture, distributed computing, protocol design, data and analytics, user experience, accessibility, internationalisation, scalability and web performance.
● Experience and/or interest in working with digital advertising
● Experience and/or interest in working in publishing
● Experience and/or interest in working with Fashion
● Proficiency working with a variety of third party APIs and developer tools
Responsibilities
- Design and implement software of embedded devices and systems from requirements to production and commercial deployment
- Design, develop, code, test and debug system software
- Review code and design
- Analyze and enhance efficiency, stability and scalability of system resources
- Integrate and validate new product designs
- Support software QA and optimize I/O performance
- Provide post production support
- Interface with hardware design and development
- Assess third party and open source software
Requirements
- Proven working experience in software engineering
- BS degree in Computer Science or Engineering
- Experience in hands-on development and troubleshooting on embedded targets
- Solid programming experience in C or C++
- Proven experience in embedded systems design with preemptive, multitasking real-time operating systems
- Familiarity with software configuration management tools, defect tracking tools, and peer review
- Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystems
- Adequate knowledge of reading schematics and data sheets for components
- Strong documentation and writing skills
We are looking for a Business Development Executive for our Inside Sales team. The role will involve inside sales cycle management - from lead generation to closure (on-boarding the customer). You will get significant startup exposure that will provide you a suitable career platform.
RESPONSIBILITIES
- Complete sales cycle management from lead generation to closure
- Educate and nurture prospects through product utility and fitment
- Conduct demos and knowledge sharing to onboard new clients
- On-board the client company and its employees on Kredily
- Follow up with potential customers by providing product usability
- Develop and maintain relationships with existing customers
- Collaborate with the support and product team to improve the
- product experience
QUALIFICATIONS
- 1-5 years of experience in inside sales for a technology product
- Previous experience in B2B product sales will be a bonus
- Knowledge of HR and payroll process will be desirable
SKILLS
- Good spoken and written English skills, + spoken Hindi skills
- Technology savvy with a keen interest in software product working
- Demonstrated customer service orientation
- Strong decision making and problem-solving skills
- Work independently with little or no hand-holding
- Easily adapt to changing situations and priorities
PERKS
- Chart a rapid career growth in a fast-paced start-up company
- Opportunity to be the core team member of the technology team
- Opportunity to work in an upcoming B2B2C Fintech start-up founded by IITians
- Stock options for high performers
- Health Insurance
Zupee is India’s fastest growing innovator in online gaming with a focus on skill-based games on the mobile platforms. Started by 2 IIT-K alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures & Smile Group with an aspiration to become the most trusted and responsible entertainment company in the world.
To know more about our recent funding coverage: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.
- Role:- SDET 2
- A Software Engineer Test (SDET) at Zupee is a master of all. It combines the "building" aspect of software engineering with the "breaking" aspect of software test engineering. You’ll be writing code that automatically verifies the quality of the product.
- Reporting Managers:- SDET Lead
- Location:- Agnostic/Work from anywhere
- Experience in Manual Testing & Automation - UI and Functionality.
- Experience in Database using any ETL tool.
- Good knowledge in writing SQL Queries and understanding of Complex SQL Queries.
- Experience in Functionality, Compatibility, Integration and Regression Testing.
- Experience in preparing Test scenarios and writing Test cases for UI, Functionality, API and Database testing.
- Hands Experience in ,white box testing, Test Case execution, result generation, status reporting and Defect reporting, Regression Testing, JIRA
- Experience in API testing using POSTMAN or any REST API testing tool.
- Good knowledge on any automation tool and Framework
- Technical Documentation - Test case, Test Plan, Matrixes and Reporting.
- Has the ability to think clearly, analyse quantitatively, communicate coherently, organize effectively, prioritize and ideate.
- They have metric-driven, fast paced, attentive to detail, data-driven and
- self-motivated.
- Has analytical, creative, curious, a problem solver and can influence stakeholders
- Good analytical, reasoning and problem-solving skills required
- Good communication skills - both verbal and written
Qualifications and Skills
- Experience in Java/Python programming (testing area)
- 1-4.5 Years of experience with acumen for Automation Testing
- Experience in back end testing (ETL, API, Services, Data Center Automation etc)
- Experience in Frontend and/or RPA testing (Selenium, Robot Framework)
- Experience in designing and managing test suites for aforementioned use cases
- Experience in testing Android/iOS apps and performing ui automation for either is a plus
- Prior experience in using tools like Testrail, jira and confluence is a plus
- Good analytical, reasoning and problem solving skills required.
- Work well in a collaborative, team based environment (both work autonomously and as part of a team)
Must to have- Prior experience working as BDE with IT /Software organization.
Job roles and responsibilities
- Needed only those candidate who have prior working experience with IT /Software organization.
The role of a Business Development Executive is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity. The primary role and responsibilities of a Business Development Executive include:
- Build contacts with potential clients to create new business opportunities
- Experience in the IT company will be preferred
- Keep prospective client database updated
- Make cold calls for new business leads
- Support in writing new business Proposals and Workflows
- Maintain knowledge of all product and service offerings of the company
- Arrange meetings for senior management with prospective clients
- Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
Competencies and Skills Required
- Must possess strong customer service skills
- Excellent written and verbal communication
- Must have good negotiation skills
- Must be able to create good presentations
- Must have excellent interpersonal skills
- Must be detail oriented and an active listener
- Ability to work under pressure
Jenkins
JavaMust-Have’s:
- Hands-on DevOps (Git, Ansible, Terraform, Jenkins, Python/Ruby)
Job Description:
- Knowledge on what is a DevOps CI/CD Pipeline
- Understanding of version control systems like Git, including branching and merging strategies
- Knowledge of what is continuous delivery and integration tools like Jenkins, Github
- Knowledge developing code using Ruby or Python and Java or PHP
- Knowledge writing Unix Shell (bash, ksh) scripts
- Knowledge of what is automation/configuration management using Ansible, Terraform, Chef or Puppet
- Experience and willingness to keep learning in a Linux environment
- Ability to provide after-hours support as needed for emergency or urgent situations
Nice to have’s:
- Proficient with container based products like docker and Kubernetes
- Excellent communication skills (verbal and written)
- Able to work in a team and be a team player
- Knowledge of PHP, MySQL, Apache and other open source software
- BA/BS in computer science or similar
HTML/CSS
Adobe Illustrator
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Full Stack Developer - Averlon