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Female Telesales Executive
Female Telesales Executive
MMT SOTTECH's logo

Female Telesales Executive

Laxman Kumar's profile picture
Posted by Laxman Kumar
1 - 3 yrs
₹1L - ₹3L / yr
SSS Chambers H.No: 6-1-82 & 83 1St Floor Above Santosh Dhaba Lakdikapool Hyderabad 500004
Skills
Hard working

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

 

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

 

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About MMT SOTTECH

Founded :
2021
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

MMT Softtech, is proficient App Development, web development and software solution company based in Hyderabad, the capital of Telangana. We offer a extensive range of services to reach your targeted spectators and carve up your valuable information focusing on retaining your customers. Our service includes Web application development, Website designing, Digital Marketing, E-commerce solutions, Application development, maintenance, and re-engineering, Mail gateways, Web hosting solutions and Search Engine Optimization. We've proven experience and proficiency in designing web applications that accomplish your primary goal of bringing enquiries which will generate sales and will become an asset to your business. As a professional software application and design company, we offer a full-circle loom in website design & web development. Our Application designing services covers strategic planning, business intelligence, creative, application development, product / service promotion & solution maintenance.
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