
Role & responsibilities
The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
· Responsible for making outbound calls and regular follow up on leads assigned.
· Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
· Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters
· Explaining the Services & products features in detail and how to use the packages.
· Understand the Customer requirements,
· Address all the issues / grievances of customers and provide the right customer experience.
· Capture the insights from customer interactions and share it with the internal team.
· Strictly adhere to the process requirements
Preferred candidate profile
· Business Knowledge Process Knowledge
· Product Knowledge
· Customer Orientation
· Language skills English / Telugu
· Telemarketing / Selling Skills
· Basic computer skills MS Excel, Word
Behavioral
· Values – Integrity / Honesty / Respect
· Communication – Oral & Written skills / Listening
· Executive Presence
· Business / Telephone Etiquette
· Influencing Skills
· Empathy
· Self-driven / Initiative
· Ability to manage stress
· Willingness to learn
Education and Experience
· Graduate in any stream
· 0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

About MMT SOTTECH
About
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Mail updated resume with current salary and notice period-
Email: jobs[at]glansolutions[dot]com
Satish: 88 O2 74 97 43
Website: www.glansolutions.com

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About Us:
hBits is India’s most experienced real estate fractional ownership platform backed by several strategic Industry titans in the Real Estate, Wealth Management & Distribution Technology and VC space. We are democratizing and digitizing investments in commercial real estate. hBits’ has also received Real Estate AIF license from SEBI. hBits' goal is to build a global digital exchange for real estate. Our team comprises ambitious graduates from Harvard, Stanford, and IIMs as well as experienced professionals from top corporates like HDFC, HSBC, Piramal and Cushman & Wakefield. hBits has an AUM of around Rs. 500 crore and has investors from across India as well as NRIs from Singapore, Gulf, Europe, and USA.
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- Bachelor's or Master’s degree in Computer Science or equivalent area
- 10 to 20 years of experience in software development
- Hands-on experience designing and building B2B or B2C products
- 3+ years architecting SaaS/Web based customer facing products, leading engineering teams as software/technical architect
- Experiences of engineering practices such as code refactoring, microservices, design and enterprise integration patterns, test and design-driven development, continuous integration, building highly scalable applications, application and infrastructure security
- Strong cloud infrastructure experience with AWS and/or Azure
- Experience building event driven systems and working with message queues/topics
- Broad working experience across multiple programming languages and frameworks with in-depth experience in one or more of the following: .Net, Java, Scala or Go-lang
- Hands-on experience with relational databases like SQL Server, PostgreSQL and document stores like Elasticsearch or MongoDB
- Hands-on experience with Big Data processing technologies like Hadoop/Spark is a plus
- Hands-on experience with container technologies like Docker, Kubernetes
- Knowledge of Agile software development process
Desired Experience
3+ years
Job Description
What You’ll Do
- Design financial systems for scale. Measure, plan, iterate.
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Setup and own the engineering architectures built around event sourcing, application sharding, database sharding, service communication mesh, etc.
- The tech: Go, Google Cloud Spanner, Kafka, Redis
What you bring to the table
- 3+ years of experience. Relevant experience is preferred.
- Knowledge of 2 common programming languages - Java & Node / Rust /Python & Go
- Comfortable in linux command line, AWS or GCP
- Strong unit test and debugging skills
- Great communication skills
Bonus if you have…
- Love building great products and engineering systems from scratch
- Are a Self-starter, Hustler and Curious to Learn
- Have an understanding of fundamental design principles behind a scalable application
- Thrive in an early-stage startup environment with less stability and more ambiguity
- Have an interest in financial products and/or cryptocurrency
Educational Requirements
- Must possess a diploma/degree/certificate in graphic design / fine art/interface design from a recognized school, institute, or academy (NIFT, NID, Pearl Academy)
Experience: 5+ years, Proven experience with UI / UX / Graphic design with a portfolio of sample projects
Desired Candidate Profile:
Hard skills
- Experience with web and mobile app design
- Experience creating rapid prototypes
- Team management skill
- Working knowledge of responsive design and grid principles
- Strong typography, layout, and visual design skills
- Working knowledge of industry tools: Photoshop, Illustrator, InDesign, InVision, Sketch
- Working knowledge of the ideation and creation of UI design deliverables: Sitemaps, user flows, wireframes, lo-fi and hi-fi layouts, prototypes
- Ability to innovate and develop out-of-the-box solutions to complex user interaction problems
Soft skills
- Desire to learn and grow as a designer
- Proactive, independent working style
- Excellent communication skills – both spoken and written
- Ability to clearly articulate ideas and concepts
- Strong attention to detail and a keen eye for aesthetics
- Artistic eye for design, user interaction, functionality, and readability
- Strong team player who can collaborate effectively with different stakeholders
- Designers should demonstrate critical thinking and problem-solving skills
- Time-management skills to meet deadlines in a fast-paced environment
- Well organized and well planned (yes, we know this is a big ask!)
- Happy, fun-loving, and imaginative
Responsibilities:
- Develop standard UI components and style guides
- Build wireframes and storyboards to conceptualize the design
- Define visual elements, product elements, and overall design
- Taking design briefs to understand requirements
- Effectively communicate your designs to developers and other key stakeholders
- Create and implement interaction models and user interface specifications
- Conduct industry research and stay up-to-date on best practices, competitor UI designs, and emerging technologies
- Conduct, observe, and analyze usability testing sessions
- Conduct user testing of applications, software, and websites
- Develop consistent, intuitive architectures
- Support the QA team to make sure features are implemented in the coded version as intended
- Determine timeline and deliverables
- Evaluate and set best practices and standards
- Work with UI managers and team to define user flows and sitemaps
- Measure the human-computer interaction (HCI) element of a design
- Collaborate on scenarios, end-to-end experiences, and screen designs
- Work with frontend and backend developers as needed.

