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Job Title: ServiceNow Developer / Senior ServiceNow Consultant
Experience Required
6+ Years
Job Description
We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.
Requirements
- 6+ years of experience working on the ServiceNow platform.
- Strong hands-on experience in ServiceNow development, configuration, and administration.
- Experience in one or more ServiceNow modules:
- ITSM (IT Service Management)
- CSM (Customer Service Management)
- HRSD (HR Service Delivery)
- ITOM (IT Operations Management)
- HAM (Hardware Asset Management)
- CMDB (Configuration Management Database)
- SPM (Strategic Portfolio Management)
- GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
- Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
- Strong understanding of ServiceNow platform architecture and best practices.
- Experience in designing scalable and maintainable ServiceNow solutions.
- Knowledge of REST/SOAP APIs and third-party integrations.
- Experience in Agile delivery methodologies.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) in any module.
- ServiceNow Certified Application Developer (CAD).
- Experience with multiple ServiceNow module implementations.
- Exposure to cloud technologies and enterprise IT environments.
Responsibilities
- Gather and analyze business requirements and translate them into ServiceNow solutions.
- Design, develop, configure, and customize ServiceNow applications and modules.
- Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
- Support end-to-end implementation, testing, UAT, deployment, and production support activities.
- Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
- Perform root cause analysis and resolve complex technical issues.
- Ensure adherence to ServiceNow development standards and best practices.
- Participate in code reviews, design reviews, and solution discussions.
- Create technical documentation, knowledge articles, and support documents.
- Mentor junior team members and contribute to continuous process improvements.
- Support platform upgrades, enhancements, and new feature implementations.
Good-to-Have Module-Specific Experience
- ITSM: Incident, Problem, Change, Request, Knowledge Management
- CSM: Case Management, Customer Portals, Service Operations
- HRSD: Employee Center, HR Case Management, Lifecycle Events
- ITOM: Discovery, Service Mapping, Event Management, Cloud Management
- HAM: Asset Lifecycle Management, Procurement, Inventory Management
- CMDB: Data Modeling, CI Management, Data Governance
- SPM: Demand, Project, Portfolio, Resource Management
- GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management
Role - RSA Archer Technial Specialist
Location preferred - Bangalore + key metro
Exp Band - 10 +
JD
Experience in application development using the Archer platform
- Proficiency in Archer configuration, including custom fields, rules, and workflows
- Strong understanding of GRC concepts and the business context of Archer solutions
- Experience with web technologies including HTML, JavaScript, and CSS
- Familiarity with integration techniques and APIs
- Excellent problem-solving and analytical skills
- Able to work independently and collaboratively in a fast-paced environment
- Strong communication skills to interact with various stakeholders effectively

A Predictive analytics organization with well funded
What The Role Is
We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.
What You’ll Do
- Contribute and assist with continuous improvement of company policies, practices, and procedures
- Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
- Provide support for internal and third-party audits
- Respond to due diligence and TPRM requests from customers and other interested parties.
- Support internal staff with GRC-related questions and topics
- Develop, maintain and execute awareness programs
- Be a local representative of the company’s GRC group and manage the physical security requirements for the location
- Work independently and prioritize multiple tasks and adapt to needed changes
- Effectively communicate risks to diverse audiences, both in writing and verbally
- Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;
What You’ll Bring
- 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm, or others.
- Bachelor's degree or equivalent work experience working in compliance/GRC team.
- Exceptional organisational skills and attention to details.
- Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
- Information systems auditing, monitoring, controlling, and assessment process.
Perks & Benefits:
- Competitive base salary
- Equity - every employee is a stakeholder in our enormous upside
- A tech-first company culture driven by entrepreneurial thinking and talent
- A great team working in unison towards the same mission
- Transparency is what our product is built on—and so is our culture
- Generous health insurance benefits for employees and their dependents
- Parental leave.
- Flexible work schedule and work-from-home options
- Flexible PTO


