11+ FactSet Jobs in Mumbai | FactSet Job openings in Mumbai

Key qualifications

1. Bachelor’s Degree required and any other relevant academic course a plus.

2. Strong domain knowledge of investment data

3. 5+ years of data management, data analytics, or data governance experience in financial services

4. Experience in data analysis, exploratory analysis using SQL and formulating data quality rules.

5. Experience working with BI reporting tools like Tableau, Power BI is preferred.

6. Knowledge in coding, Python is a plus.

7. Prior experience working with Data Platforms like Aladdin, FactSet, Bloomberg, MDM platforms preferred.

Responsible for developing, enhancing, modifying, and maintaining chatbot applications in the Global Markets environment. The role involves designing, coding, testing, debugging, and documenting conversational AI solutions, along with supporting activities aligned to the corporate systems architecture.

You will work closely with business partners to understand requirements, analyze data, and deliver optimal, market-ready conversational AI and automation solutions.

Key Responsibilities

• Design, develop, test, debug, and maintain chatbot and virtual agent applications
• Collaborate with business stakeholders to define and translate requirements into technical solutions
• Analyze large volumes of conversational data to improve chatbot accuracy and performance
• Develop automation workflows for data handling and refinement
• Train and optimize chatbots using historical chat logs and user-generated content
• Ensure solutions align with enterprise architecture and best practices
• Document solutions, workflows, and technical designs clearly

Required Skills

• Hands-on experience in developing virtual agents (chatbots/voicebots) and Natural Language Processing (NLP)
• Experience with one or more AI/NLP platforms such as:
• Dialogflow, Amazon Lex, Alexa, Rasa, LUIS, Kore.AI
• Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein, Converse.ai
• Strong programming knowledge in Python, JavaScript, or Node.js
• Experience training chatbots using historical conversations or large-scale text datasets
• Practical knowledge of:
• Formal syntax and semantics
• Corpus analysis
• Dialogue management
• Strong written communication skills
• Strong problem-solving ability and willingness to learn emerging technologies

Nice-to-Have Skills

• Understanding of conversational UI and voice-based processing (Text-to-Speech, Speech-to-Text)
• Experience building voice apps for Amazon Alexa or Google Home
• Experience with Test-Driven Development (TDD) and Agile methodologies
• Ability to design and implement end-to-end pipelines for AI-based conversational applications
• Experience in text mining, hypothesis generation, and historical data analysis
• Strong knowledge of regular expressions for data cleaning and preprocessing
• Understanding of API integrations, SSO, and token-based authentication
• Experience writing unit test cases as per project standards
• Knowledge of HTTP, REST APIs, sockets, and web services
• Ability to perform keyword and topic extraction from chat logs
• Experience training and tuning topic modeling algorithms such as LDA and NMF
• Understanding of classical Machine Learning algorithms and appropriate evaluation metrics
• Experience with NLP frameworks such as NLTK and spaCy

Job description:

BIM Developer (EXPERIENCE IN REVIT API'S AND C#)

IMMEDIATE JOINERS PREFERRED

Budget - 4lpa to 7lpa

Experience - 2 to 5 years

Location - Turbhe, Navi Mumbai (On site)

About the Role :

We are seeking skilled BIM Developers to join our dynamic team in Navi Mumbai. The ideal candidate will be responsible for creating, customizing, and automating workflows and tools that enhance efficiency within Building Information Modeling (BIM) environments. You will work closely with architects, engineers, and project teams to develop solutions that optimize BIM processes and integrate automation using programming and scripting.

Key Responsibilities :

• Develop, customize, and automate tools and workflows for BIM software, primarily Autodesk Revit.
• Write efficient scripts and add-ins using C#, Python, and Dynamo to enhance BIM productivity.
• Collaborate with BIM coordinators and project teams to understand workflow challenges and propose technical solutions.
• Maintain and support existing BIM tools and ensure version compatibility.
• Integrate BIM data with external applications or databases as required.
• Document technical processes, tool usage, and code for easy reference and future maintenance.
• Stay updated with emerging trends, tools, and standards in BIM technology.

Required Skills & Qualifications :

Bachelors degree in Architecture, Civil Engineering, Mechanical Engineering, or Computer Science (or equivalent).

2 to 5 years of experience in BIM development or automation using Revit.

Strong proficiency in Revit API, Dynamo, Python, and C#.

Experience in developing custom plugins, scripts, or add-ins for Autodesk products.

Solid understanding of BIM standards, workflows, and data management.

Strong analytical, problem-solving, and communication skills.

Preferred Qualifications :

Experience with Revit families, Navisworks, or other BIM coordination tools.

Familiarity with cloud-based BIM collaboration platforms (e.g., BIM 360, ACC).

Knowledge of database integration (SQL, JSON, XML) for BIM data exchange.

Job Title: Telecaller – Insurance Process

Process: Kotak Mahindra Bank Insurance

Location: Malad, Mumbai

Openings: 4 (Female candidates only)

Job Responsibilities:

Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products

Explain insurance plans, benefits, and policy details clearly

Handle customer queries and provide accurate information

Maintain proper call records and customer data

Achieve daily/weekly calling and conversion targets

Follow company scripts and compliance guidelines

Eligibility Criteria:

Qualification: Graduate (any stream)

Good communication skills in English & Hindi (regional language is a plus)

Freshers and experienced candidates both can apply

Basic knowledge of MS Excel/CRM preferred

Salary & Benefits:

Salary: ₹20,000 in-hand

Fixed salary + performance incentives

Day shift

Stable banking & insurance process

Preferred Skills:

Customer handling skills

Convincing and negotiation abilities

Positive attitude and willingness to learn

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 22nd July 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

As a Product Technical Analyst at Zycus, you will:

• Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
•  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
•  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Job Requirement

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
• Experience Level: 0-1 years
• Strong written and verbal communication skills
• Willingness to work 24*7 shifts .
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to learn, execute and excel. Multitask and work with priorities

Salary Range: INR 4,50,000 to INR 5,00,000

Walk In Drive Date: 22nd July, 2023

Time: 10:000 AM to 4:00 PM

Responsibilities

• Manage and drive a team of Data Analysts and Sr. Data Analysts to provide logistics and supply chain solutions.
• Conduct meetings with Clients to gather the requirements and understand the scope.
• Conduct meetings with internal stake holders to walk them through the solution and handover the analysis.
• Define business problems, identify solutions, provide analysis and insights from the client's data.
• 5 Conduct scheduled progress reviews on all projects and interact with onsite team daily.
• Ensure solutions are delivered error free and submitted on time.
• Implement ETL processes using Pentaho Data Integration (Pentaho ETL)Design and implement data models in Hadoop.
• Provide end-user training and technical assistance to maximize utilization of tools.
• Deliver technical guidance to team, including hands-on development as necessary; oversee standards, change controls and documentation library for training and reuse.

Requirements

• Bachelor's degree in Engineering.
• 16+ years of experience in Supply Chain and logistics or related industry and Analytics experience.
• 3 years of experience in team handling(8+People) and interacting with the executive leadership teams.
• Strong project and time management skills with ability to multitask and prioritize workload.
• Solid expertise with MS Excel, SQL, any visualization tools like Tableau/Power BI, any ETL tools.
• Proficiency in Hadoop / Hive.
• Experience Pentaho ETL, Pentaho Visualization API, Tableau.
• Hands on experience of working with Big data sets (Data sets with millions of records).
• Strong technical and Management experience.

Desired Skills and Experience

• NET,ASP.NET

• Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
• Measure and report performance of all digital marketing campaigns & activities
• Brainstorm new and creative growth strategies & high frequency scenario
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Analyse existing products and plan growth and improvement strategy
• Manage campaign timelines and deliverables
• Document best practices and seek out opportunities to improve existing processes
• Create reports and build reporting requirements for data management and analytics

• Masters/Bachelor’s Degree in Business or Marketing.
• MBA in Marketing will be preferred
• Min 2-5 years of experience in Digital operations role
• Solid MS Office skills – PowerPoint, Excel, Word.
• Strong project and product management expertise.
• Excellent interpersonal, communication and presentation skills.
• Strong analytical and creative problem solving skills.
• Ability to effectively organize, analyze, and present data with solutions.

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM