Visual Designer

About MyOperator

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Responsibilities

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Perks & Benefits:

• Health Insurance, etc
• Competitive compensation package with attractive incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Continuous learning and development opportunities.
• Collaborative and supportive team culture.

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1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

About the Company

iTech India is a premier digital transformation services organization established in 2003. With over 21 years of operations, we have achieved significant milestones by serving a diverse range of domestic and international clients. Our team of over 400 employees operates from multiple locations. Our mission is to drive the success of our clients by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services that enable businesses to leverage cutting-edge technologies and optimize their operations. Our expertise spans across various domains, including software development, IT consulting, data analytics, and more. Join us at iTech India, where we are committed to making a difference through technology and innovation.

About the Role:

We are looking for ambitious sales professionals to join our team. The Inside sales executive is responsible for bringing clients onboard in the US Market. They will be creating visibility through high volume of Lead Generation, cold calling, targeted email campaigns and networking.

Key Responsibilities:

• Understand offerings clearly to effectively communicate with prospects and result oriented and aggressive.
• Know and understand the assigned territory.
• Validate and Manage assigned Target Accounts on CRM.
• Effective Prospecting (via cold calling, inbound calls, emailing, and networking).
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up).
• Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools.
• Qualify by BANT (Budget Authority Need & Time).
• Present value prop over telecon and web sessions to Leaders as per the account profiling.
• Engage the Sales team / Support Team as and when needed.
• Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure.
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities.
• Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis.

Key Requirements and Skills

• A bachelor’s degree in Sales and Marketing or an MBA with Sales and Marketing Specialization.
• 2 - 5 years’ experience in IT Services Sales for International markets.
• Excellent communication skills (especially engaging customers over the phone and email).
• Organized, disciplined, and a Hunter by choice.
• Key Skills: Business Development, Inside Sales, International Sales, and Sales

ROLE - HR Executive

We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.

We are open for BDA, TL, and BDM profile 

Experience:0.6-4 years

Job Location: Work from home

Selection process:- Business Development Manager round.

Qualification: B.com, BBA, MBA in Hr

Salary offered: 20-25k

Working days: 6 working days with Sundays off

Shifts: 10:00am -7:00pm

Mandatory language: Hindi and English 

Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.

Additional Compensation: If applicable, this will be decided on the basis of your designation.

• Good understanding and experience of HTML / CSS / Javascript / Webpack / Bootstrap.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Expertise with Web Services / REST APIs.
• Proficiency in Linux and deployment on Linux.
• Familiarity with Redux Thunk / Redux Saga will be an added advantage.
• Skillful experience in Node JS / Express / MongoDB will be a plus.
• Understanding of mobile cross-platform frameworks like React Native.
• Knowledge of AWS services like S3, EC2 would be valuable.

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

• 3-6 years of experience as a full-stack developer, with solid understanding of JavaScript, HTML, CSS, NodeJS.
• Ability to write pure JavaScript code without relying on third-party libraries.
• Proficiency in browser rendering behavior, memory management, and performance.
• Exposure to build & process tools like Grunt, Gulp, WebPack, Node, NPM.
• Familiarity with push notifications, REST APIs and cloud messaging.
• Experience with Bootstrap, Electron, React, Angular is a plus.
• Knowledge of VoIP(Voice Over IP), WebRTC is a plus.
• Preferred to have experience working with AWS components (EC2, S3, SNS, CDN, Lambda).
• Working knowledge of Git and proficiency with at least one build server(Jenkins/Travis/CircleCI).

We are searching for a Marketing Executive to help with marketing projects for our organization. The ideal candidate will be passionate about the "art" of marketing and have a wealth of ideas for developing effective tactics. He/she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. The goal is to generate B2B leads and foster client interest in our products and services in such a way that our reputation is strengthened and our growth is facilitated.