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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings.
What you can expect as a Technical Lead at HappyFox:
- You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.
- You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.
- You will actively work towards identifying, minimizing, and managing technical debt in the codebase.
- You will improve the development experience and the quality of the codebase.
- You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application.
- You will uphold the best practices and coding standards for the team through code review and technical feedback.
- You will take responsibility for key technical architecture and design decisions.
- You will take ownership of the stability and performance of the services that you work on.
- You will contribute to the strategic vision and long-term roadmap in your area of expertise.
You should apply if:
- You have 2+ years of experience in a technical lead role designing and building single-page web applications.
- You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
- You have deep knowledge of HTML, CSS, and JavaScript
- You have experience building single-page apps and a good understanding of the best practices and coding patterns.
- You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.
- You have a desire to continuously improve and ship the best quality product.
- You have a pragmatic approach to making sure technical decisions align with actual business needs.
- You have a good understanding of the trade-offs when building for product value, reliability, or performance.
- You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.
Within Freshworks, our team is known by many names Frontend CoE, Frontend Platforms, and
Frontend Experts, to name a few. Our team is a group of experienced individuals who have built
multiple products and scaled them to be highly performant.
We help develop tools and infrastructure services for the frontend tech stack that enables our product
teams to produce consistent and scalable applications on the web. Our goal is clear and
straightforward which is to create the next generation user experience of B2B SAAS.
When we are not building cross-platform features, we interact with frontend teams across the
company and provide expert opinions on various technology and scalability challenges. We
formulate best practices that are followed by teams across the organization.
We are builders and keepers of Crayons - Our own open-source design system is built on Web
components, making Crayons a truly cross-platform library of components and utilities.
We own the frontend performance analytics engine that is used by all the products across the company to track and measure the performance of our frontend system from initial load times to
Our team values a culture of inclusiveness, giving every team member the opportunity to share
opinions and pursue them based on collective alignment. We strongly believe that each one of us
should lift each other and success is achieved as a team.
What we are looking for?
A minimum of 7 years of relevant professional experience
You are very strong in web development fundamentals
You have worked on varied projects in the frontend area and thereby you have a broad
spectrum of exposure to building web-based products and solving problems in the frontend
space
You are extremely proactive and highly biased towards action and progress.
You are independent and self-driven
Responsibility
A well-rounded experience in building products and applications on the web.
Led a team to build highly maintainable web applications using Native JS and using any JS
library like React, ember etc.
Very comfortable with agile methodology and should have taken part in all the stages starting
from backlog management to sprint planning, managing team member’s sprint tasks to fully
delivering epics
Should have set up quality control best practices on code, design and task execution by way
of review and PR workflows.
Should exhibit a strong capacity to deliver something regularly weekly or bi-weekly
Should have experience in collaborating with multiple cross-functional teams like design,
product management etc
Ability to distil specifications from different stakeholders and work with team members to
deliver epics on time with quality
Knowledge of how to make web applications performant by deploying to scaling
infrastructure such as CDN, Filestore etc.
Experience in building Accessible UI, including building applications that are optimized for keyboard, mouse and touch interactions.
Should have collaborated with Architects on the design and implementation of the frontend
application stack.
Nice to have
Experience in Micro frontend architecture and have built apps in this area
AWS systems that help in hosting and managing client infrastructure like S3, Cloudfront,
Lambda etc
1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery
2. Proficiency with fundamental front-end languages such as HTML, CSS.
3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net
5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.
1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery
2. Proficiency with fundamental front-end languages such as HTML, CSS.
3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net
5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.