Within Freshworks, our team is known by many names Frontend CoE, Frontend Platforms, and
Frontend Experts, to name a few. Our team is a group of experienced individuals who have built
multiple products and scaled them to be highly performant.
We help develop tools and infrastructure services for the frontend tech stack that enables our product
teams to produce consistent and scalable applications on the web. Our goal is clear and
straightforward which is to create the next generation user experience of B2B SAAS.
When we are not building cross-platform features, we interact with frontend teams across the
company and provide expert opinions on various technology and scalability challenges. We
formulate best practices that are followed by teams across the organization.
We are builders and keepers of Crayons - Our own open-source design system is built on Web
components, making Crayons a truly cross-platform library of components and utilities.
We own the frontend performance analytics engine that is used by all the products across the company to track and measure the performance of our frontend system from initial load times to
Our team values a culture of inclusiveness, giving every team member the opportunity to share
opinions and pursue them based on collective alignment. We strongly believe that each one of us
should lift each other and success is achieved as a team.
What we are looking for?
A minimum of 7 years of relevant professional experience
You are very strong in web development fundamentals
You have worked on varied projects in the frontend area and thereby you have a broad
spectrum of exposure to building web-based products and solving problems in the frontend
space
You are extremely proactive and highly biased towards action and progress.
You are independent and self-driven
Responsibility
A well-rounded experience in building products and applications on the web.
Led a team to build highly maintainable web applications using Native JS and using any JS
library like React, ember etc.
Very comfortable with agile methodology and should have taken part in all the stages starting
from backlog management to sprint planning, managing team member’s sprint tasks to fully
delivering epics
Should have set up quality control best practices on code, design and task execution by way
of review and PR workflows.
Should exhibit a strong capacity to deliver something regularly weekly or bi-weekly
Should have experience in collaborating with multiple cross-functional teams like design,
product management etc
Ability to distil specifications from different stakeholders and work with team members to
deliver epics on time with quality
Knowledge of how to make web applications performant by deploying to scaling
infrastructure such as CDN, Filestore etc.
Experience in building Accessible UI, including building applications that are optimized for keyboard, mouse and touch interactions.
Should have collaborated with Architects on the design and implementation of the frontend
application stack.
Nice to have
Experience in Micro frontend architecture and have built apps in this area
AWS systems that help in hosting and managing client infrastructure like S3, Cloudfront,
Lambda etc

About Freshworks
About
At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We believe that customers are the foundation of a successful business and we want to enable every team to deliver moments of wow to them.
We are constantly on the lookout for smart people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy.
Connect with the team
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Location: Mumbai
Experience Required: 2+ Years
Job Type: Full-Time
Notice Period: Immediate Joiners
About the Role
We are seeking a skilled and experienced Front-End Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.
Mandatory Criteria
- Candidate must be currently working or have prior experience in a product-based software development company
- Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)
Key Responsibilities
- Develop and maintain responsive, high-performance web interfaces using React.js
- Translate UI/UX designs into pixel-perfect, reusable front-end components
- Optimize components for maximum performance and cross-browser compatibility
- Integrate front-end components with backend RESTful APIs
- Collaborate with design, backend, and QA teams to deliver seamless user experiences
- Participate in code reviews, testing, and agile development ceremonies
Required Skills
- Strong proficiency in JavaScript (ES6+), React.js, HTML5, and CSS3
- Experience with state management libraries such as Redux or Zustand
- Solid understanding of responsive design and cross-browser compatibility
- Familiarity with RESTful APIs and API integration
- Knowledge of version control systems like Git
- Understanding of performance optimization, debugging, and front-end testing practices
Experience 4-6 yrs (Sr developer ) 6-8 yrs (Lead)
Responsibilities
- Interact closely with design, product, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
- Review and Optimize application usage, by monitoring key metrics, for maximum speed and scalability
- Mentoring and guiding the team members.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements
- 5+ years of relevant work experience as a web developer, UI developer, Angular Developer or front-end engineer.
- Sound knowledge in HTML, CSS & JavaScript.
- Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
- Proficient with Typescript (Angular 2 & above)
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.
- Passionate to create good design and usability
- A team player with excellent communication skills
About the Role
We are seeking an experienced Senior React Web Developer to join our product development team. As a Senior React Web Developer, you will be responsible for developing and maintaining our web applications using ReactJS and Material UI. You will work closely with other developers, designers, product managers, and stakeholders to create high-quality, user-friendly, and scalable software.
Key Responsibilities:
● Design and develop high-quality, responsive, and user-friendly web applications using ReactJS and Material UI.
● Collaborate with product managers, designers, and stakeholders to ensure the project meets the business requirements and user needs.
● Write clean, maintainable, and efficient code.
● Optimize the application for maximum speed, scalability, and usability.
● Develop reusable UI components and libraries.
● Ensure the technical feasibility of UI/UX designs.
● Identify and troubleshoot bugs and issues.
● Stay up-to-date with the latest trends and technologies in ReactJS, Material UI, and front-end development.
● Participate in code reviews and contribute to the development of best practices.
● Mentor and guide junior developers in the team.
Requirements:
● Bachelor’s degree in computer science or related field.
● At least 7 years of experience in front-end development, with at least 4 years of experience in ReactJS and Material UI.
● Strong proficiency in JavaScript, CSS, HTML, and related web technologies.
● Experience with Redux, Redux Saga, and other state management libraries.
● Experience with building scalable and complex web applications.
● Strong problem-solving skills and attention to detail.
● Experience with Agile development methodologies.
● Strong communication and collaboration skills.
● Experience with Git and version control.
● Ability to work independently and as part of a team.
Preferred:
● Experience with GraphQL and Apollo Client.
● Experience with server-side rendering using Next.js.
● Experience with AWS or other cloud providers.
● Experience with CI/CD pipelines and automation.
● Experience with testing frameworks like Jest, Enzyme, or Detox.
● Experience with UX/UI design and prototyping tools.
Strong on typescript/java script.
Strong on agile methodology.
Should have knowledge on writing unit test cases using jasmine/jest
Primary Responsibilities
- Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
- Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
- Collaborate on technical design and specifications as required
- Code, test and document new applications as well as changes to existing system functionality and ensure successful completion
Skills & Requirements
- Bachelor’s Degree required, preferably in Computer Science or related field
- 1+ years of Experience working on React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Experience with cloud based technologies like AWS
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools(such as Git, SVN, and Mercurial)
➢ Expert in React JS with about 4 years of experience
➢ Experience in using libraries like D3, Material UI, style sheets and theme management
➢ Should be able to understand requirements & design, develop efficient React JS Code, should have used tools to automate the test and deployment to production
➢ Should have good knowledge on REST APIs, Error handling and writing Unit and Integration Tests
➢ Knowledge of Java is desirable
Responsibilities
➢ Understand the Visual Designs, Functional Requirements and come up with the design/components needed to build the user interface.
➢ Work with Visual Designers to understand the graphic design patterns, themes, and implement in a structured way in the product front end
➢ Work with server side microservices team to develop the JSON contracts
➢ Develop efficient React JS code to implement these requirements
➢ Automate the testing and deployment of these components to production
Learn from the best: Learn from leaders who have built Comm100 from ground up. Work under other engineers who handle different layers of the infrastructure.
Work in a data-driven team: Understand the importance of validating assumptions about user behaviour. Use various types of testing to ensure we're right (or discover where did we go wrong). Utilize data collection, enrichment, analytics, and visualizations to improve our systems.
WHO YOU ARE
To be successful in this role, you'll need to have the following skills:
Love for coding: A fanatic about writing beautiful and scalable code.
Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative, and inventive.
Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail and are comfortable learning new technologies and systems.
Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.
KEY SKILLS
- Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript,
- Rich experience with ReactJS, Redux, React Native, or similar library/tools.
- Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
- Familiar with web security, SEO, accessibility, and internationalization.
- Experience with W3C standards, HTTP protocol and web browsers.
- Experience with common tools such as front-end compilation, construction, testing, etc. (Babel, Rollup, Webpack, Jasmine, etc.)







