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Technical Lead – Frontend
Technical Lead – Frontend

Technical Lead – Frontend at HappyFox · Chennai, Bengaluru (Bangalore) · 5 - 12 years · ₹15L - ₹20L / yr · Bootstrapped · Posted 11 May 2023

HappyFox's logo

Technical Lead – Frontend

Lindsey A's profile picture
Posted by Lindsey A
5 - 12 yrs
₹15L - ₹20L / yr
Chennai, Bengaluru (Bangalore)
Skills
skill iconReact.js
skill iconJavascript
skill iconHTML/CSS
Ember.js

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings. 

 

What you can expect as a Technical Lead at HappyFox:

  • You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.
  • You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.
  • You will actively work towards identifying, minimizing, and managing technical debt in the codebase.
  • You will improve the development experience and the quality of the codebase. 
  • You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application. 
  • You will uphold the best practices and coding standards for the team through code review and technical feedback.
  • You will take responsibility for key technical architecture and design decisions.
  • You will take ownership of the stability and performance of the services that you work on.
  • You will contribute to the strategic vision and long-term roadmap in your area of expertise.

 

You should apply if:

  • You have 2+ years of experience in a technical lead role designing and building single-page web applications.
  • You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
  • You have deep knowledge of HTML, CSS, and JavaScript
  • You have experience building single-page apps and a good understanding of the best practices and coding patterns.
  • You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.
  • You have a desire to continuously improve and ship the best quality product.
  • You have a pragmatic approach to making sure technical decisions align with actual business needs.
  • You have a good understanding of the trade-offs when building for product value, reliability, or performance.
  • You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.

 

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About HappyFox

Founded :
2012
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.


We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.


To know more, Visit! https://www.happyfox.com/

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Help Desk
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Deliver outstanding support and achieve new goals with HappyFox
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Assist AI's logo
Assist AI
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Transform your relationship with employees with conversational AI
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Chatbot 's logo
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You won’t have to answer repetitive customer service questions anymore. Mimic human conversations with enhanced messaging functionalities that serve your business needs
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Workflow
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Reduce the burden of manual and repetitive business processes with end-to-end workflow automation. Streamline your business processes with HappyFox Workflows, a cloud-based, no-code, workflow management platform
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Provide real-time, chat support to customers without them having to leave the app. Integrate and deploy the SDK in minutes
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Transform data from different sources into cross-functional reports and dashboards. Track your key performance indicators, measure trends, identify outliers, and uncover hidden insights. Get more out of your data with HappyFox Business Intelligence software
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Head of Engineering — Chennai (Onsite)About the Role


Job Details


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Backend Technologies

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  • Project planning and delivery management
  • Agile/Scrum methodologies
  • Stakeholder management
  • Risk and issue management
  • Resource planning and team allocation
  • Executive reporting and communication
  • Team leadership and mentoring
  • Continuous improvement and process governance

Preferred Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related discipline
  • Experience delivering enterprise-scale digital transformation projects
  • Experience managing distributed teams
  • Experience working in client-facing engagements

What Success Looks Like

  • Successful delivery of multiple concurrent projects
  • High customer and stakeholder satisfaction
  • Strong engineering quality and governance
  • Effective team leadership and retention
  • Consistent adherence to project timelines and delivery commitments

Why This Role?

This is an opportunity to take ownership of full-stack engineering and technical delivery, while leading teams and driving engineering excellence across enterprise projects.

You will play a key role in shaping technical solutions, improving engineering processes, mentoring teams, and driving the adoption of AI and automation across engineering.

Key Skills

React.js | Node.js | TypeScript | JavaScript | Express.js | NestJS | MongoDB | PostgreSQL | REST API | GraphQL | Microservices | Docker | CI/CD | AWS | Azure | Agile | Technical Leadership | Team Management | AI & Automation

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Bengaluru (Bangalore)
8 - 12 yrs
₹30L - ₹35L / yr
skill iconVue.js
Node.js
B2B
E-Commerce

Roles & Responsibilities

  1. Write, review and merge production code across Vue.js frontend and Node.js backend
  2. Own code quality for the India team — set review standards and refactor technical debt
  3. Debug across the full stack — from Vue rendering issues to Mongo aggregations to Kubernetes pod issues
  4. Guide the team on day-to-day development decisions and step in on unsolved problems
  5. Design solutions for new modules from spec to schema to API contract to implementation
  6. Own MongoDB data modelling decisions — document structure, embedding vs referencing, index strategy
  7. Review Node.js service design: API structure, error handling, validation, authentication, rate limiting, background processing
  8. Make and document build-vs-buy calls on third-party services with cost and integration effort
  9. Ensure the platform stays stable and performant on a live, revenue-generating system
  10. Demonstrate daily working use of AI coding tools and spec-driven development practice
  11. Judge AI output quality and know when tasks should not be handed to agents
  12. Set up and maintain repo-level context files and make the team's AI setup consistent
  13. Coach the team on AI tools while holding the line on quality
  14. Work with LLM APIs, embeddings, semantic search and understand where AI features help
  15. Run sprint planning, estimation, standups and retros for the India team
  16. Break requirements into technical tasks with clear acceptance criteria
  17. Track velocity and flag slippage and blockers early
  18. Own release coordination — deployment planning, rollback strategy and post-release monitoring
  19. Line-manage 6–10 engineers across web, mobile and QA — 1:1s, feedback, performance conversations and growth planning
  20. Mentor mid-level engineers into senior ones and build depth
  21. Participate in hiring — technical screening, interviewing and onboarding
  22. Keep the team's engineering practices consistent: documentation, testing, branching, incident handling
  23. Act as the main technical point of contact between the India team and the UAE office product and business stakeholders
  24. Communicate clearly to mixed technical and non-technical audiences — status, risk, trade-offs and time cost
  25. Manage the time-zone gap with structured overlap hours, written updates and async documentation
  26. Own technical delivery on modules including product catalogue, pricing, ordering, workflows, order management, payments, invoicing and vendor onboarding

Ideal Candidate

1Strong Hands-On Technical Team Lead Profile (Vue.js + Node.js) with AI-assisted development and B2B e-commerce exposure2Mandatory (Experience) - Must have 8+ years of software engineering experience with at least 2+ years leading a team of 5 or more engineers3Mandatory (Tech skill 1): Must have strong, current, hands-on Vue.js experience including component architecture, state management and performance optimisation4Mandatory (Tech skill 2): Must have strong, current, hands-on Node.js and Express experience for production API development at scale5Mandatory (Tech skill 3): Must have deep MongoDB experience including aggregation pipelines, index design, query performance tuning and schema decisions6Mandatory (Tech skill 4): Must have AWS experience particularly Kubernetes/EKS with deployments, resource limits, health probes and production monitoring7Mandatory (Tech skill 5): Must have working understanding of Flutter including widget architecture, state management, platform channels and Play Store/App Store release pipelines8Mandatory (Tech skill 6): Must have demonstrable, daily professional use of AI coding tools (Claude Code, Cursor, GitHub Copilot, Gemini CLI or equivalent) with real examples9Mandatory (Tech skill 7): Must have experience with spec-driven development including writing structured requirement and design documents and reviewing AI-generated output against acceptance criteria10Mandatory (Tech skill 8): Must have experience setting up and maintaining repo-level context files, rules files and custom commands for AI development11Mandatory (Tech skill 9): Must have Git and CI/CD experience including branching strategy, review workflow and automated pipelines12Mandatory (Leadership): Must have line-managed engineers (1:1s, feedback, performance, growth), mentored mid-to-senior, and participated in hiring13Mandatory (Communication): Must communicate clearly to mixed technical/non-technical audiences and manage a time-zone gap with structured overlap and async documentation (works with the UAE office)14Mandatory (Education): Bachelor's or Master's in Computer Science, Engineering or related field15Mandatory (Domain): Background in B2B e-commerce, wholesale/distribution or marketplace platforms16Preferred (Offshore Experience): Experience working as the offshore technical counterpart to an overseas leadership team17Preferred (AI Integration): Experience integrating LLM APIs into a production product18Preferred (Observability): Exposure to observability tooling such as CloudWatch, Datadog or Sentry and analytics instrumentation19Preferred (Third-party Integrations): Experience with payment gateways, e-signature, logistics APIs, mapping and geolocation integrations

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Juntrax Solutions
at Juntrax Solutions
1 video
2 recruiters
Anjana Desai
Posted by Anjana Desai
Bengaluru (Bangalore)
6 - 9 yrs
₹12L - ₹20L / yr (ESOP available)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconAmazon Web Services (AWS)
Algorithms
+3 more

Juntrax is a global integrated office management platform for SMEs.

**What we are looking for : **

* Someone who has led a team of developers in a product-centric company by providing technical direction for the design, development, testing, and release of a product.  

* Designed scalable Applications 

* Possesses hands-on experience building end to end systems 

* Good architectural & product design skills 

* Strong coding, data structures and algorithms background

* The ability to own end to end responsibility - right from requirement gathering to product release 

* The ability to produce bug-free and production-grade code 

* Engage with stakeholders and ensure the product is on target for timely development.

* Possess the following technical skills: Javascript,MeteorJs, NodeJS, MongoDB, ExpressJS, ReactJS, Elastic Search, AWS, ReactNative

* Must be highly motivated and be willing to take up the challenges with working in a start-up.
- Must have entrepreneurial skills.

 

**Main Responsibilities: **

Build & lead a team by example 

* Develop a deep understanding office management product and startup ecosystem and execute to the release of the product 

* Architect, design, and document processes and procedures for future releases.

* Should be able to help out in coding and performing code reviews with the team in MERN/Meteor Stack.**

 

**What we have to offer : **

* -Work with a performance-oriented team driven by product ownership 

- Learn to design system for high accuracy, efficiency, and scalability 
- Equity and Co-foundership will be offered

- Office Culture based on collaboration and desire to deliver the best product

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