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Freshworks Careers

https://www.freshworks.com/
Founded
2010
Type
Product
Size
500-1000
Stage
Raised funding
About

At Freshworks, we pride ourselves on building powerful, sophisticated software that’s fun and easy to use. We believe that customers are the foundation of a successful business and we want to enable every team to deliver moments of wow to them.

We are constantly on the lookout for smart people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy.

Read more
Connect with the team
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Aravind Ramanujam
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Renuka Shankaran
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Vipin V
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Manojkumar Ganesh
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Prabhakar Kalyana Sundaram
Company social profiles
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Jobs at Freshworks

at Freshworks
5 recruiters
DP
Posted by Alton Abraham
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Chennai
6 - 13 yrs
₹20L - ₹40L / yr (ESOP available)
Vue.js
AngularJS (1.x)
React.js
Angular (2+)
Javascript
+3 more
Who are we?

Within Freshworks, our team is known by many names Frontend CoE, Frontend Platforms, and
Frontend Experts, to name a few. Our team is a group of experienced individuals who have built
multiple products and scaled them to be highly performant.
We help develop tools and infrastructure services for the frontend tech stack that enables our product
teams to produce consistent and scalable applications on the web. Our goal is clear and
straightforward which is to create the next generation user experience of B2B SAAS. 
When we are not building cross-platform features, we interact with frontend teams across the
company and provide expert opinions on various technology and scalability challenges. We
formulate best practices that are followed by teams across the organization. 
We are builders and keepers of Crayons - Our own open-source design system is built on Web
components, making Crayons a truly cross-platform library of components and utilities.
We own the frontend performance analytics engine that is used by all the products across the company to track and measure the performance of our frontend system from initial load times to
metrics like FCP and LCP etc.
Our team values a culture of inclusiveness, giving every team member the opportunity to share
opinions and pursue them based on collective alignment. We strongly believe that each one of us
should lift each other and success is achieved as a team. 


What we are looking for?

A minimum of 7 years of relevant professional experience
You are very strong in web development fundamentals
You have worked on varied projects in the frontend area and thereby you have a broad
spectrum of exposure to building web-based products and solving problems in the frontend
space
You are extremely proactive and highly biased towards action and progress. 
You are independent and self-driven
Responsibility
A well-rounded experience in building products and applications on the web.
Led a team to build highly maintainable web applications using Native JS and using any JS
library like React, ember etc.
Very comfortable with agile methodology and should have taken part in all the stages starting
from backlog management to sprint planning, managing team member’s sprint tasks to fully
delivering epics
Should have set up quality control best practices on code, design and task execution by way
of review and PR workflows.
Should exhibit a strong capacity to deliver something regularly weekly or bi-weekly
Should have experience in collaborating with multiple cross-functional teams like design,
product management etc 
Ability to distil specifications from different stakeholders and work with team members to
deliver epics on time with quality 
Knowledge of how to make web applications performant by deploying to scaling
infrastructure such as CDN, Filestore etc.
Experience in building Accessible UI, including building applications that are optimized for keyboard, mouse and touch interactions.
Have conducted interviews and is comfortable in taking interviews
Should have collaborated with Architects on the design and implementation of the frontend
application stack.

Nice to have

Experience in Micro frontend architecture and have built apps in this area
AWS systems that help in hosting and managing client infrastructure like S3, Cloudfront,
Lambda etc
Contributed towards Open Source
Read more
at Freshworks
5 recruiters
DP
Posted by Manojkumar Ganesh
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Chennai
1 - 6 yrs
₹5L - ₹15L / yr
Channel Sales
Business Development
Inside Sales
Sales
Qualification/Experience: Bachelor’s degree preferred in computers, marketing or similar stream 1-4 years experience (in sales) Responsibilities: Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product market fit and so on Establish and maintain healthy relationship with partner teams, prospects and customers in various geographies Own and meet assigned sales targets (co-owned by channel managers) by working closely with partner sales teams Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers Understand local markets thoroughly including factors influencing buyer’s decisions like economy, technology, and so on Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure Discover and implement new / market-specific lead generation exercises to supplement inbound lead generation, working closely with marketing teams and reseller sales teams Be the single point of contact for partners for all things technical Provide L2 support and follow up for partners on customer queries Arrange online training sessions and ensure partner is upto to speed with what's new in the product Handle incoming support tickets from partners, manage escalations from partners/customers Requirements: Be willing to work in night shift Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management Excellent verbal and written communication skills Self-motivated with a proactive approach on projects Technical knowledge Attention to detail, ability to articulate clearly Interpersonal skills, ability to build rapport - required for close collaboration with cross-functional teams at Freshdesk and with partners in the assigned territory
Read more
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