11+ eCATT Jobs in India

• Strong analytical skills -ability to understand and analyze business requirements.
• Excellent problem solving and communication skills.
• Strong sense of teamwork, personal integrity, responsibility, and accountability
• Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
• Able to learn quickly with minimal supervision
• Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
• Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
• Must have experience is writing test cases and test strategies based on the customer requirements
• Minimum 3 years to maximum 6 years of SAP Functional Testing experience
• Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
• Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
• Experience in Test Management using JIRA
• Experience in Preparation, Execution, Validation, Documentation of Test Processes
• Define, manage and create test data for Demo systems
• Experience in interface testing between SAP & non-SAP applications is needed for specific customers
• Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
• Experience with SAP Mobile Platform is a plus
• Experience of automation test tools will be an added advantage
• Experience in eCATT is a plus
• Experience in setting up Demo data is a plus
• Experience in working with LSMW is a plus

About EcoSoap

EcoSoap is a nonprofit organization on a mission to upcycle soap scrap and manufacturing waste from industrial soap producers into affordable bars for the world's most underserved communities. By partnering directly with manufacturers, we transform what would otherwise be waste into a life-saving resource — delivering hygiene access to bottom-of-the-pyramid populations across the developing world and preventing the spread of disease at scale.

As we scale our impact, we are seeking a bold, data-driven storyteller to lead our content marketing strategy and bring the EcoSoap mission to life across every channel.

Role Overview

The Senior Content Marketing Manager will own EcoSoap's content ecosystem — building and executing a multi-channel strategy that drives awareness, deepens donor and partner engagement, and amplifies mission-driven storytelling. This role functions as approximately 80% of our marketing team, meaning the right candidate is a self-motivated, self-starting operator who can move seamlessly from strategy to execution without relying on supporting teams or hand-offs.

This person will be as comfortable analyzing a HubSpot dashboard as they are scripting a 60-second reel or crafting a long-form impact report. A strong command of Claude, Zapier, and HubSpot is essential — as is the ability to design and deploy AI agents, automated workflows, and agentic systems that scale content operations independently.

Key Responsibilities

Content Strategy & Production

• Develop and own a comprehensive content calendar spanning short-form and long-form formats, video, blog, email, and web copy.
• Write, edit, and oversee production of compelling content including impact stories, donor newsletters, campaign pages, whitepapers, and social media assets.
• Direct video content strategy — from concept and scripting through production briefs and post-production review.
• Maintain brand voice consistency across all content and channels, evolving guidelines as the organization grows.
• Collaborate with program, partnerships, and fundraising teams to surface authentic stories from the field.

Audience Segmentation & CRM

• Build and maintain audience segmentation frameworks to tailor content across donor types, corporate partners, volunteers, and beneficiary communities.
• Leverage HubSpot to manage audience lists, automate content journeys, and track engagement across the funnel.
• Use Zapier to build and maintain automation workflows that connect content publishing, lead capture, CRM updates, and reporting.
• Develop personalized content experiences for key audience segments, driving measurable improvements in open rates, click-throughs, and conversions.

Data, Analytics & Optimization

• Own content performance reporting — translate data from HubSpot, Google Analytics, and social platforms into actionable insights and strategic recommendations.
• Establish KPIs for all content initiatives; conduct regular audits and present findings to marketing leadership.
• Apply A/B testing methodologies to optimize headlines, CTAs, send times, and content formats.
• Use Claude and other AI tools to accelerate content research, drafting, and analysis workflows while maintaining quality and authenticity.

Digital & Web

• Oversee website content strategy and manage updates in collaboration with the web/design team.
• Optimize content for SEO, ensuring pages and blog posts rank for mission-aligned search terms.
• Manage editorial workflows from ideation to publication, including external contributors and agency partners.

Paid Advertising (Preferred)

• Independently plan and execute paid content amplification strategies across Meta, Google, and LinkedIn.
• Own audience targeting, creative testing, and budget management end-to-end.
• Analyze paid content performance and iterate on creative strategy based on results.

Required Qualifications

• 6+ years of experience in content marketing, editorial, or brand communications.
• Demonstrated expertise across content formats: short-form social, long-form editorial, blog, email, video scripts, and web copy.
• Proficiency in HubSpot (CRM, email marketing, reporting dashboards, and workflow automation).
• Hands-on experience using Claude (Anthropic) for content strategy, drafting, research, and workflow acceleration.
• Demonstrated ability to build AI agents, automated workflows, and agentic systems using Claude, Zapier, and related tools.
• Working knowledge of Zapier for building and maintaining multi-step automation workflows.
• Strong data literacy: ability to read analytics, identify trends, generate insights, and translate them into content strategy.
• Experience with audience segmentation and persona-driven content planning.
• Exceptional writing and editing skills with a keen eye for mission-driven storytelling.
• Proven self-starter with the ability to own strategy and execution independently — comfortable operating as the primary driver of marketing with minimal organizational support.
• Strong project management skills; ability to prioritize and manage multiple workstreams without direction.

Preferred Qualifications

• Experience in nonprofit, social enterprise, or NGO marketing environments.
• Background in Fast-Moving Consumer Goods (FMCG) or consumer packaged goods (CPG) marketing.
• Experience managing or collaborating on paid social and search advertising campaigns.
• Familiarity with Google Analytics 4, Looker Studio, or comparable analytics platforms.
• Video production or direction experience (in-house or agency collaboration).
• SEO strategy and keyword research proficiency.
• Experience working with international or cross-cultural audiences.

Tools & Technology

The following tools are central to this role. Candidates must demonstrate working proficiency:

Tool

Level

Primary Use

Claude (Anthropic)

Required

Content drafting, research synthesis, AI agent & workflow design

HubSpot

Required

CRM, email automation, segmentation, analytics & reporting

Zapier

Required

Agentic workflow orchestration, cross-platform automation

Google Analytics 4

Required

Traffic analysis, content performance, audience insights

Social Media Platforms

Required

Content publishing, scheduling, community engagement

Meta/Google Ads

Preferred

Paid content amplification, audience targeting

Canva / Adobe Creative Suite

Preferred

Visual content creation and design collaboration

What We Offer

• Competitive nonprofit salary commensurate with experience.
• Mission-driven culture with genuine global impact — your work reaches communities in need worldwide.
• Fully remote position.
• Opportunity to build and own a content function at a pivotal stage of organizational growth — significant autonomy and ownership.
• Lean, collaborative team that values creativity, data, and purpose equally.
• Professional development support including tool training and conference opportunities.

How to Apply

Submit your resume, a cover letter describing your experience with the required tools (Claude, HubSpot, Zapier), and two content samples that demonstrate your range — one short-form and one long-form piece.

Applications that include a brief note on how you have used AI tools to enhance (not replace) your content work will be given priority consideration.

EcoSoap is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Job Title: Senior Office 365 & Intune Administrator

Location: Bangalore (Whitefield) – Preferred / Coimbatore

Experience: 7–12 Years

Work Mode: Work from Office (5 days) during probation (3 months), followed by Hybrid (3 days WFO)

Shift: Rotational (Day and Night)

About the Company

We are a leading technology-driven organization providing innovative solutions that enable secure, efficient, and compliant business operations across global enterprises. Our mission is to leverage intelligent tools, automation, and data-driven strategies to deliver scalable and reliable IT infrastructure services.

Role Overview

We are seeking an experienced Office 365 & Intune Administrator to manage and optimize enterprise-level collaboration, endpoint, and security solutions. The ideal candidate will have a strong background in Office 365, Intune, Entra ID, and automation, along with experience supporting Data Center Operations (DCO) and Network Operations Center (NOC) environments.

Key Responsibilities

Office 365 Administration:

• Manage and maintain all Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Handle user accounts, licenses, permissions, and configuration changes.

Intune Administration:

• Oversee device management, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access.

Identity & Security Management:

• Maintain strong endpoint and user security through Entra ID, MFA, DLP, and compliance policies.

Automation & Scripting:

• Develop and maintain PowerShell scripts and other automation tools to streamline Office 365 and Intune administrative tasks.
• Use Terraform or Ansible for infrastructure automation (IaC).

Monitoring & Incident Response:

• Monitor performance, health, and security of Office 365 and Intune environments.
• Provide 24/7 on-call support and ensure timely incident resolution.

Backup & Recovery:

• Manage backup solutions for Office 365 data and contribute to disaster recovery planning.

User Support & Documentation:

• Deliver end-user and technical team support, maintain comprehensive documentation, and create internal training resources.

Key Deliverables

• Reliable and secure operation of Office 365 and Intune services.
• Effective integration with DCO and NOC operations.
• Timely incident response ensuring 24/7 availability.
• Efficient management of licenses, accounts, and security settings.
• Regular monitoring, reporting, and auditing of system health and compliance.
• Updated documentation and training resources for internal teams.

Required Skills & Knowledge

• Strong expertise in Office 365 Administration (Exchange, SharePoint, Teams, OneDrive).
• Proficiency in Microsoft Intune for device management and application deployment.
• Solid understanding of Entra ID and identity security principles.
• Experience in Data Center Operations (DCO) and NOC support.
• Hands-on scripting experience with PowerShell and automation via Terraform or Ansible.
• Knowledge of security & compliance tools such as MFA, DLP, and regulatory frameworks.
• Familiarity with backup and recovery solutions for Office 365 environments.
• Strong communication and documentation skills.
• Willingness to work in rotational shifts and support 24/7 operations.

Leading & Building content marketing strategy for Slurrp farm and specific marquee campaigns as a part of content marketing roadmap that includes Digital/ Performance/ Social & Editorial partnerships, CRM, PR & Publicity  Ensuring all content is on-brand, consistent, in terms of style, quality & tone of voice across channels 

Partner with the creative, studio, and external agency teams to build content assets needed for campaigns and season launches 

Deep dive into consumption outcomes and marketing impact and continually experiment on marketing approaches and tactics to build organic traffic for the brand 

Maintain, develop & execute master content calendar for the brand 

What to bring 

8-10 years of experience in In-house creative studio/ agency along with deep knowledge and experience in driving & managing digital content marketing 

BA in literature (mandatory) & MA (preferred) or similar qualification 

Consumer Tech/ FMCG / D2C experience is highly desirable 

Should possess leadership skills to lead the content team to successful completion of its objectives 

Strong attention to detail and ability to work with timelines

We are seeking an experienced Full Stack Developer with a strong background in React.js, JavaScript, TypeScript, and Node.js.

As a member of our development team, you will be responsible for designing, developing, and maintaining our web applications, ensuring high-performance and responsiveness across the entire software stack.

Responsibilities:

• Collaborate with cross-functional teams to understand requirements and develop innovative solutions using React.js, JavaScript, TypeScript, and Node.js.
• Design, develop, and deploy scalable and reliable web applications with a focus on usability, performance, and security.
• Write clean, maintainable, and efficient code using industry best practices and coding standards.
• Develop reusable components and libraries for future use.
• Collaborate with UI/UX designers to translate wireframes and mockups into responsive web interfaces.
• Optimize applications for maximum speed and scalability.
• Implement automated testing and continuous integration to ensure code quality and reliability.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5-8 years of professional experience in web development with a focus on React.js, JavaScript, TypeScript, and Node.js.
• Strong proficiency in React.js, including hooks, context API, and component lifecycle.
• Proficient in JavaScript and TypeScript with a good understanding of functional programming concepts.
• Experience with Node.js and building RESTful APIs using Express.js or similar frameworks.
• Solid understanding of web fundamentals such as HTML5, CSS3, and responsive design.
• Experience with version control systems (Git) and collaborative development workflows (GitFlow).
• Knowledge of testing frameworks (Jest, Enzyme, Mocha) and writing unit and integration tests.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals)

4. Ensure minimum 50% sales conversion on the leads assigned to the team

5. Figure out new channels to generate more leads off-line and ensure conversions on the same

6. Regular evaluation of the sales team through test and measure their performance

7. Improve the sales efficiency of the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

Skills Required:

1. At least have 2 years of experience in handling a team of 40+ in sales

2. Good data management skills. Primarily Google sheets, MS Excel, word etc.

3. Good communication and convincing skills

4. Work from office, weekly 6 days

5. Flexible with working hours

6. Aggressive approach towards customer acquisition

Job Description:

We are looking for a Technical Writer with 2-4 years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation and integration of printed or electronic end user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on-time and as per the defined quality standards

Required Skills:

• 2 - 4 Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills 
• Proficient in working with XML editor, authoring and other graphics related tools like SnagIt, Visio, etc