Sales officer

Technical Support Executive

Overview

We are looking for a Technical Support Executive to provide on-site and remote support to clients. The role involves handling hardware, networking, and server-related issues, along with assisting clients via phone, email, and chat.

Key Responsibilities

• Provide technical support through calls, email, and chat
• Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
• Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
• Coordinate with internal teams to resolve technical issues
• Maintain proper documentation of client queries and resolutions
• Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
• Ensure timely responses and maintain professional communication with clients at all times

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• Basic knowledge of computer hardware, networking, servers, and GPU systems
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
• Willingness to travel for client support
• Strong problem-solving skills and ability to troubleshoot issues independently

Other details 

Office: Bhayander, Mumbai

Client Visits: Mumbai and outstation as required

Experience: 6 month – 1year experience

CTC : 10000 to 20000 per month depend on the interview

Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity 

Stipend - 5000 per month

Strong Benefit/ Insurance Verifcation Specialists profile

Mandatory (Experience 1) – Must have minimum 6 months of hands-on experience in US healthcare insurance eligibility and benefits verification

Mandatory (Experience 2) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.

Mandatory (Experience 3) – Strong understanding of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.

Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.

Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)

Manadatory (Skills) - Good communication skills

● Raising Weekly Lead Generation.

● Understanding the client requirements and their need.

● Demonstrating and explaining the cloud infrastructure and it’s advantages.

● Strong follow up with clients.

● Interaction with IT Heads/CEO/CIO,etc. regarding Cloud Emails.

● Maintaining the follow ups with the clients.

● Aiming to achieve Monthly, quarterly targets,

● Actively seeking out for new sales opportunities through cold calling and networking.

● Organizing sales visits or online demo with the clients.

● Converting Leads into Opportunities.

● Forecasting the Opportunities.

● Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to

customers

● The person should be aware of windows management policies. Understanding on IT infra basic

functionalities will be an added advantage

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

our responsibilities will include:

• Creating and executing a strong performance marketing strategy & execution plan
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results.

Position- Backend Lead

Location : Pune/Bangalore

Exp : 10+ years

Prefer Mid Jan joiners

• 8+ years’ experience in Core Java / J2EE, Tomcat, Application Server, Web Services, spring, Spring Boot, Hibernate, messaging systems.
• 10 years min with Team leading experience
• Java 8+, Docker Container, Continuous Integration /Continuous Deployment
• Spring Boot,
• Microservice Architecture,          
• PostgreSQL, Azure,MySQL,
• Docker Container, Continuous Integration /Continuous Deployment         

Magassians is looking for a passionate backend engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

You will be responsible for:

• Designing the architecture of the core platforms of Magna5's products.
• Spend the majority of your time writing and reviewing code.
• Work with the team in defining the timelines for the deliverables
• Share knowledge with peers through brown bags and meetups

We are looking for:

• 3 -5 years of overall software development experience
• 1 year of Go programming experience
• Expertise working on SQL and No-SQL databases
• Experience using HTTP and AMQP transport mediums and streaming technologies like Kafka and NATS-Streaming
• Inner-drive to take the team to the next level in a fast-paced environment

Interview Process:

Our interview process is short and straightforward, with three rounds.

• Code - The first thing we look at is your ability to write code and tests. If you can share something, we can take a look great. Otherwise, we will send you an assignment.
• Technical Round - We schedule a technical round that can go up to 2 hours, where we have technical discussions plus remote pairing sessions.
• Culture Fit & Compensation - We double-check the potential team member is a culture fit. Culture fit is as important to us as writing code. Once we know that you are a great fit, we discuss and finalize numbers on the same call. You will have three days to take up the offer.