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Role: US IT Recruiter - Freshers/Trainees

Experience: 0-6 months 

Location: Hyderabad (Onsite) 

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry. 

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice. 

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers 

Responsibilities: 

• Should understand the requirement in depth to ensure quality sourcing and recruiting
• Should ensure to submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each of the requisition
• Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals

Must have: 

• Candidate must have good communication skill
• He/she must have a good attitude
• Proven ability to consistently and positively contribute in a high- paced, changing the work environment
• Excellent communication skills in written and verbal both

Qualification:  

• 0-6 months of experience in US Staffing.
• Should be ready to work 80% of the time on W2 recruitment only.
• Good communication skills.
• Willing to work from office (Hyderabad)
• Experience in using job portals like Career Builder, Dice and LinkedIn would be a plus.

Key Responsibilities:

• Lead the development and delivery of high-quality, scalable web/mobile applications.
• Design, build, Manage and mentor a team of Developers across backend, frontend, and DevOps.
• Collaborate with cross-functional teams including Product, Design, and QA to ship fast and effectively.
• Integrate third-party APIs and financial systems (e.g., payment gateways, fraud detection, etc.).
• Troubleshoot production issues, optimize performance, and implement robust logging & monitoring.
• Define and enforce best practices in Planning, coding, architecture, and agile development.
• Identify and implement the right tools, frameworks, and technologies.
• Own the system architecture and make key decisions on performance, security, and scalability.
• Continuously monitor tech performance and drive improvements.

Requirements:

• 8+ years of software development experience, with at least 2+ years in a leadership role.
• Proven track record in managing Development teams and delivering consumer-facing products.
• Strong knowledge of backend technologies (Node.js, Java, Python, etc.) and frontend frameworks (React, Angular, etc.).
• Experience in cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerization (Docker, Kubernetes).
• Deep understanding of system design, REST APIs, microservices architecture, and database management.
• Excellent communication and stakeholder management skills.
• Experience in Any Ecommerce Online app a web Applications or any Payment Transaction Environment will be a plus point.

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

Mandatory Skill set : C++ and Python - UNIX- Database - SQL or Postgres

Developer Role EXP : 3 to 5yrs

Location : Bangalore /Chennai/Hyderabad

1. Strong proficiency in C++ , with fair knowledge of the language specification (Telecom experience is preferred). 

2. Proficient understanding of standard template library (STL): algorithms, containers, functions, and iterators 

3. Must have experience on Unix platforms, should possess shell scripting skills.

4. Knowledge on compilers(gcc, g) and debugger (dbx). Knowledge of libraries and linking. 

5. Good understanding of code versioning tools (e.g. Git, CVS etc.)

6. Able to write and understand python scripts (both python2 and python3)

7. Handson with logic implementation in python and should be familiar with list comprehension and is comfortable in integrating it with C++ and Unix scripts

8. Able to implement multithreading in both C++ and Python environment.

9. Familiar with Postgres SQL. 

C++ developer with Python as secondary - 3 to 4 yrs exp / should be CW.

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage