Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams
Provides structured and timely recommendations; verbal and/or written feedback to the advisors.
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We are looking for urgent Business Development executive at
Fine star jewelry & diamonds PVTLTD
Designation : Business Development Executive
Cadre : Team Member
Position Reports to : Team Leader
Job Type : Full time
Location : Mumbai, BKC.
Shift Timings and Working Days:
US Shift : 7pm to 3.30 am
Working Days : Monday to Friday – Prefer male candidate
Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday
General Shift : 9 am to 5:30pm
Working Days : Monday to Saturday – Prefer Female candidate
Additional Perk offer for Day Shift: Free Food will be offered.
Job Description :
ABOUT FINESTAR :
Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries.
Job Description :
As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.
· Making outbound calls to potential clients
· Take care of existing & New Clients
· Closing sales leads and assisting the client in entire process
· Meeting or exceeding monthly goals assigned by the Team Leader
· Working with the team and keep developing new market opportunities
· Perform any other jobs assign by management
Desired Candidate Profile :
· Excellent English communication and presentation skills, both verbal and written
· Competitive and enthusiastic personality with negotiation skills
· Excellent interpersonal and customer-facing skills
· Expertise in Microsoft Office
Other Requirements/Details :
· Tech-savvy, proactive, and eager to learn attitude
· The logical, solution-oriented mindset with good analytical ability
· Bachelor’s degree in any stream
· Fresher or 1-3 years of experience in Luxury domain is plus
· CTC Offer : between 2.5 LPA to 3.5 LPA
· Immediate joiner
JOB DESCRIPTION - Inside Sales Specialist Company Profile: Skolar aims to provide the finest project based education to learners, helping them in getting placed in their dream companies by providing them with the right training and path to outperform their interviews. We dedicate our platform to providing you with the very best mentorship on our courses, with an emphasis on Interactive learning style, a great mentorship workaround, and affordability across all the courses thus helping students achieve more holistic education and prepare them for better career opportunities.
Designation: Inside Sales Specialist
Job Overview: We are seeking a highly motivated and results-driven Inside Sales Specialist to join our dynamic team in the EdTech industry. As an Inside Sales Specialist, you will play a crucial role in driving revenue growth by actively engaging with potential customers, understanding their needs, and effectively promoting our EdTech solutions. Your ability to build strong relationships and articulate the value of our products will be key to your success. If you are passionate about education and technology and possess excellent communication and sales skills, we invite you to join us in revolutionizing the way education is delivered.
Roles and Responsibilities: ● Conduct proactive outreach to potential clients via phone calls, emails, and other communication channels to generate new leads and opportunities.
● Build and maintain a robust sales pipeline by identifying and qualifying potential customers, understanding their needs, and presenting tailored solutions.
● Develop a deep understanding of our EdTech products, their features, and benefits to effectively articulate their value to potential customers.
● Collaborate closely with the sales team, marketing, and product development to ensure a consistent approach to customer engagement and maximize sales effectiveness.
● Conduct product demonstrations and presentations to showcase the capabilities and advantages of our EdTech solutions.
● Respond to customer inquiries, provide accurate information, and address any concerns promptly.
● Negotiate and close deals while adhering to company pricing and sales strategies.
● Keep up-to-date with industry trends, market dynamics, and competitive landscape to identify new opportunities and stay ahead in the EdTech space.
● Collaborate with customer success teams to ensure a seamless onboarding experience for new clients and foster long-term customer relationships.
Requirements: ● Bachelor's degree or equivalent experience.
● Proven track record in inside sales, preferably in the EdTech industry(Optional).
● Strong passion for education and technology, with a genuine desire to make a positive impact on the educational landscape.
● Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
● Demonstrated ability to handle objections and turn them into opportunities.
● Results-driven with a proven ability to meet and exceed sales targets. ● Highly organized and able to manage multiple tasks and priorities simultaneously.
● A team player with a collaborative approach and willingness to contribute to the success of the overall sales team.
● Flexibility to adapt to a fast-paced and rapidly evolving work environment
Role Objectives
-
Participate in complex design and software development tasks within an appropriate schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect
-
Hands-on development and implementation of solutions including the configuration of e.IQ platform components and custom development
-
Tasks associated with testing and documentation of solution implemented
Academic Qualification
B.E/B.Tech/MCA in computer science Engineering or a related field.
Experience Profile
4 -6 years of experience in development or platform implementations.
Required Technical Skillset for Java Development
- core JavaScript, CSS, HTML-5,
- At least one of these frameworks (Angular JS / React /Vue / jQuery / Bootstrap)
- Experience in developing front-end web applications for various devices (responsive)
Good to have:
-
Basic Java knowledge /Programming, RDBMS (preferably MySQL or MSSQL), Exposure to Liferay.
-
Must be capable of coding and unit testing their own code
-
Team player with good interpersonal skills
-
Should have strong analytical skills
-
Good communication skills
-
Capable of juggling several priorities and delivering results on time in a high-pressure, dynamic environment.
Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.
At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.
After a successful operation in Chennai, we are launching next in Coimbatore.
We are currently looking for a Customer Success Executive, Coimbatore.
What will you do at Glint?
Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn.
- Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
- Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
- Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
- Developing efficient and effective management plans for clients renewals and up-sells of services.
- Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
- Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
- Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn
What we’re looking for:
- Consistent performer who handles stressful situations and deadline pressures.
- Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
- Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
- Empathy with a knack for understanding what a customer really needs and why they need it
- Bachelor's degree in any business-related course is an added advantage.
Website: https://goglint.in/
● Proficiency in RESTful API, microservices architecture and containerization technologies
(Docker)
● Strong programming, problem solving skills, data structures and algorithms.
● Solid foundation in Computer Science, distributed systems and web technologies.
● Proficient in one or more Java based backend programming frameworks - Ex - Java spring,
Java spring boot, Java vert.x
● Knowledge of one or more SQL (mySQL, postgres) and noSQL data stores (mongDB or
Cassandra)
● Knowledge of observability systems
● Knowledge of managed cloud services like AWS / Azure / GCP
● Experience with distributed messaging technologies like RabbitMQ, Google PubSub etc.
About the Company: Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.
Job Description:
1) work with Research & Analysis team to build our email templates (ensuring concise, engaging content and consistency with our brand guidelines)
2) curate and test templates and content to find winning variants for performance
3) make recommendations for performance and optimisation based on competetive intelligence gathered
4) conducting market research to better comprehend prevailing consumer behaviors\
5) reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs
6) creating well-written copy that is free from mistakes
7) work to improve the appearance layout of outputs
8) maintaining a database of customers who have opted to receive our correspondence
9) monitoring and reporting on the utility of each campaign
Key Skills & Experience Required :
- Specific skills – HTML, CSS, Email Testing (Litmus), SendGrid API,
- Experience with Klaviyo / Mail Chimp / Zoho
- Previous experience with email templating and scheduling preferred
- Degree in marketing management, advertising, communications, or similar.
- Proven experience creating high-impact, unique marketing campaigns
- Familiarity with pertinent automation and performance evaluation software.
- Outstanding copywriting and copyediting abilities.
- Personal characteristics – Design and User Experience focused with a Detail-Oriented Mindset
What We Offer:
- You get to work in a very dynamic environment and be part of an international team
- You will get to have involvement in developing a brand new product from scratch alongside with a talented team
- Salary is not a constraint for top candidates
- Flexible work hours, family-friendly
- Independent work culture, no micro management
- Might get converted into a full time role based on performance
Read more about us here: [https://angel.co/company/fireflies](https://angel.co/company/fireflies) and here: [https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners](https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners)
We value your skills and abilities more than your resume.
Here's what we look for :
- You have raw intellectual horsepower and ability to learn quickly
- You have a strong background in computer science / math
- You contribute to open source (share your GitHub- More than 1000 commits in past year)
- You have experience working on apps that have supported 10,000+ concurrent users
- You understand sound architecture principals
- You can design and build scalable infrastructure
- You should be a great communicator and culture maintainer:
- We value over-communication and candid feedback and want to build a no-bs, results driven culture
Values that are important to us :
- You're data driven and customer focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimise complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
You'll be working with :
- Node.js, MongoDB
- Redis, RabbitMQ, Elasticsearch
- AWS, Docker, Terraform
- React, Keras, Tensorflow
About us :
- Fireflies.ai is an AI that joins meetings and takes notes automatically. [Product demo](https://app.fireflies.ai/view/ogM9zmKij2). We integrate with the leading platforms: Zoom, Google Meet, Microsoft Teams, Webex, Slack, Salesforce, & more https://fireflies.ai/integrations)).
- We are a US-based, AI company that is building a 100% remote team. Today we have over 40 employees in 5 countries around the world. Our engineering team is 20+ senior engineers. We were [featured on Forbes for Gartner's top 25 enterprise software startups to watch in 2020](https://www.forbes.com/sites/louiscolumbus/2020/07/05/gartners-top-25-enterprise-software-startups-to-watch-in-2020/). We skyrocketed from a few thousand users to almost 100,000 users in 2020.
[Fireflies.ai](http://fireflies.ai) has raised $5 million from top-tier investors including Canaan and angels from Slack, Dropbox, Amazon and Salesforce.
- You'll be working with Sam Udotong, CTO @ Fireflies.ai. Sam graduated from MIT in 2016 where he studied computer science and aerospace engineering. He and his co-founder Krish were [featured as the cover of Entrepreneur magazine in Sept 2020]
- He's been a [speaker at the MIT AI Conference 2020](https://www.youtube.com/watch?v=ywhY2DCIZqU) alongside industry leaders like Richard Socher and Sal Khan. He's guest lectured at Stanford for their intro to AI class. Sam is scrappy & committed - he and Krish bootstrapped the company for 3 years, eating Soylent and Domino's pizza almost every day. [Being Scrappy as an Entrepreneur (Product Demo)](https://app.fireflies.ai/view/vWQjdABHqU). He rejected Harvard Business School to build Fireflies. Sam's goal is to build a multi-regional, boundary-less engineering team that has A+ productivity & communication such that when you go to sleep, you can hand off work and when you wake up, work has already moved forward. If we do these first principles well, we can theoretically build the best engineering organisation in the world.
- We want to transform how people communicate and work. Come work with us if you share the below values and want to work on hard engineering challenges that will actually make a difference in the lives of people.
- We are an equal opportunity employer and strongly value diversity at our company, because our team will be stronger with different perspectives and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.
What you will do:
- Onboarding and churning of Campus Ambassadors (CAs).
- Ensuring lead flow to onboard talented pool of CAs regularly.
- Managing performance of these CAs.
- Churning of CAs from system upon tenure completion or termination.
- Looking into admissions coming through campus ambassadors.
- Driving referral programme to bring admissions.
- Driving course promotions and sensitisation within engineering campuses across India.
- Engagement of Campus Ambassadors :
- Designing and executing (end to end) coding events, workshops, webinars and offline events at campuses.
- Designing tasks weekly and driving adoption.
- Managing rewards and recognition of CAs.
- Marketing:
- Driving BTL and ATL marketing initiatives
- New initiatives:
- Rigorously driving new initiatives - This includes piloting these initiatives within a set of CAs, evaluating and scaling within the entire CA community.
- College level tie-ups - Understanding college specific requirements and catering to the challenges through our resources.
What you need to know / have:
- Minimum 2+ year experience in team management.
- Excellent Problem Solver.
- Highly data-oriented.
- Entrepreneurial and able to think on your feet to come up with ways to solve problems.
- Growth-hacking attitude.
- Outstanding verbal and written communication skills.
- Excellent stakeholder management skills.
- Good communication skills.
Experience: 2 to 5 years
Annual CTC: Rupees 6,00,000 to 8,00,000
- Experience in PHP & MySQLi, various open source frameworks,
- Strong knowledge in JavaScript, XHTML, CSS, AJAX, SQL,
- Strong Knowledge in Frameworks like Laravel
- Strong skills of APIs Creation & integration
- Knowledge of Cloud Servers like AWS, Digital ocean
- Know how to Secure the PHP Scripts from attacks or injections,
1. Core development and end to end ownership.
2. Accelerated learning and experience of working in a fast-growing startup.
3. Freedom to innovate and tread less traveled paths.
4. Industry best perks.
As an iOS Developer,
• At least 4 years of experience developing, releasing and maintaining iOS mobile applications
• Ability to write efficient, reusable and maintainable code in swift.
• Excellent expertise in iOS SDK frameworks and fundamentals.
• Amazing debugging skills with ability to write unit test cases
• Strong computer science fundamentals.
• Startup friendly i.e self-starter, quick learner, hardworking & passionate.