
Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams
Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

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We're Hiring: Senior Developer (AI & Machine Learning)** 🚀
🔧 **Tech Stack**: Python, Neo4j, FAISS, LangChain, React.js, AWS/GCP/Azure
🧠 **Role**: AI/ML development, backend architecture, cloud deployment
🌍 **Location**: Remote (India)
💼 **Experience**: 5-10 years
If you're passionate about making an impact in EdTech and want to help shape the future of learning with AI, we want to hear from you!
Looking for dynamic, proactive and inventive Business Development Managers to join our professional team. The opportunity is perfect for those who know the traits of bringing quality business for organization by converting potential sales streams into a revenue source.
Industry Type: IT Software
Experience: 3-5 yrs (With CRM, HRMS & IT Software Sales)
Location: Mumbai (localite from Mumbai will be preferred)
Job Type: Full Time
Job responsibilities includes-
- Discover new business opportunities for sales & marketing of software solutions offered by the organization.
- Develop new clients for Company’s ERP (process manufactuiring)/SFA/ SaaS based software products and services
- Understand client requirements and educate them about the suitable solution that can meet their specific requirements and Responsible for end-to-end sales cycle, right from lead generation to deal closure with BANT Approach
- Create and implement a structured plan to achieve set targets.
- Negotiate with clients to drive maximum business.
- Manage and update company database and customer relationship management systems (CRM)
- Present the product demo and elaborately describe the introduction, benefits & features of the same.
- Management of entire sales cycle.
- Depending on business requirements, BDM may be required to travel across country for developing the existing or newer opportunities.
- Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the account management
Qualifications
- Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
- Proven experience in key account management, sales, or business development within the software industry.
- Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
- Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
- Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
- Proficiency in CRM software and other relevant tools for account management and sales tracking.
If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.
Preferred
- ERP, CRM and Cloud Experience and Internet Promotions and Sales.
- Area of Expertise :- Customer Development, Public Relation, Customer Service, Lead Generation
Jr. Graphic Designer
Key Responsibilities:
- Design and Adaptation: Create and adapt designs for various digital formats using Figma and Adobe Creative Suite (Photoshop, Illustrator, etc).
- Brand Consistency: Ensure all designs are consistent with the brand guidelines and maintain a high standard of visual quality.
- Multiple Sizes and Formats: Quickly and efficiently adapt existing designs into multiple sizes and formats as required for various platforms and media.
- Creative Thinking: Bring fresh and innovative ideas to the table, solving design challenges with creativity and efficiency.
- Collaboration: Work closely with the marketing and content teams to understand design requirements and deliver high-quality visuals that align with project goals.
- Manage multiple design projects simultaneously, meeting tight deadlines and maintaining attention to detail.
Qualifications & Other Requirements:
- Education: Bachelor’s degree or diploma in Graphic Design or a related field.
- Experience: Preferably in a digital or online environment.
- Technical Skills: Proficient in Figma and Adobe Creative Suite (Photoshop, Illustrator). Knowledge of other design tools is a plus.
- Adaptability: Ability to quickly adapt designs into various sizes and formats without compromising on quality.
- Communication: Strong verbal and written communication skills.
- Problem-Solving: Ability to think on your feet and come up with creative solutions to design challenges.
- Attention to Detail: High level of accuracy and attention to detail in all design work.
- Remote Work: Self-motivated, disciplined, and able to work effectively in a remote work environment.
- Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems and services using object-oriented design, distributed programming, Java/Node/ Python, .Net.
- Hands on experience in delivering high quality software products.
- Gather business and functional requirements from external and/or internal customers and end-users, and translate requirements into technical specifications to build robust, scalable, supportable solutions that work well between a ranges of complex systems.
- Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing, to documentation, delivery and maintenance.
- Provide design reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability.
- Manage resources on multiple technical projects and ensure schedules, milestones, and priorities are compatible with technology and business goals.
FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.
Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses.
Technology Profile-
The candidate must have experience in the following technologies (the more the better):
Frontend:
Core - JavaScript, CSS, Bootstrap, etc.
Frameworks - ReactJS, Angular, Vue, etc.
Requirements:
- Ability to reuse components
- Proven experience in working with Git and Github
- Creating and consuming a RESTful API
- You must have clear concepts of client-server architecture
- Familiarity with MVC (Model-View-Controller) design patterns
- Understanding of OOP concepts
Furthermore, the candidate must have built or published any web app or project through which they can demonstrate their experience and knowledge of the aforementioned technologies and requirements.
Job profile- Oracle _ Solution Architect
Experience – 6+ years
Location- Bangalore/ Chennai/ Pune/ Noida
Salary- 30 LPA
Qualification- Any
Job Location- Bangalore/ Chennai/ Pune/ Noida
Key Skills- Oracle ERP cloud solutions, Rollout or implementation, Oracle EBS
Roles & Responsibilities-
- Solution architect experience in the delivery of Oracle ERP cloud solutions, leading the design and implementation of Oracle ERP Cloud Solutions across a range of client industries and leading customer engagements and advising on Oracle fusion related topics.
- Strong hands-on experience with Oracle Cloud ERP solution architectures, design, rollout and implementation leadership.
- 8 years minimum experience in Oracle EBS and Oracle ERP Cloud with the majority of recent experience in Oracle Fusion (Cloud) applications.
- Minimum 4-6 years of experience in Oracle cloud solution implementation. Recent experience in a lead role in at least 2 full ERP Cloud implementations
Full Time / Part Time- Full Time
Remote / on-site- WFO
- As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
- Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
- An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.
Must Haves
- You’ve been building web applications professionally for 5+ years
- You’re proficient in PHP 7, Laravel, and PostgreSQL
- You possess strong OOP and design pattern knowledge
- Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
- You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
- You’ve the ability to build RESTful APIs
- Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
- Well versed with the fundamentals of computer science and distributed systems
Nice-to-haves
- FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
- Startup experience, preferably a tech startup
- Open Source contributor
- You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
- Passionate about/experienced with open source and developer tools
- You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
Bonus
- Experience deploying applications; AWS, DigitalOcean, etc.
- Experience with leading a team of 3+ developers
Apply if
- You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
- You take ownership
- You’ve an eye for detail
- You’re a problem solver, and a perpetual learner
- You possess a positive and solution-oriented mindset







