Quality Analyst

Position Overview:

We are seeking a skilled and enthusiastic AngularJS Developer to join our development team. As an AngularJS Developer, you will be responsible for designing, implementing, and maintaining web applications using AngularJS technology. You will work closely with other developers, designers, and project managers to deliver high-quality software solutions. The ideal candidate should be well-versed in front-end development, have a strong grasp of AngularJS concepts, and be able to write clean, efficient, and maintainable code.

Responsibilities:

1. Front-End Development: Develop user interfaces and front-end components using AngularJS, HTML, CSS, and JavaScript to create responsive and interactive web applications.
2. Application Design: Collaborate with designers and software architects to design and implement user interfaces and application features that align with project requirements and UI/UX best practices.
3. Code Implementation: Write clean, efficient, and well-documented code to build scalable web applications. Ensure code quality through code reviews, testing, and debugging.
4. Maintain and Improve: Identify and resolve performance and security issues in existing applications. Continuously improve and optimize existing codebases for better performance and maintainability.
5. Cross-Browser Compatibility: Ensure that applications function correctly across different browsers and platforms to deliver a consistent user experience.
6. Integration: Collaborate with backend developers to integrate front-end applications with server-side APIs and services.
7. Testing: Develop and implement unit and integration tests to ensure the reliability and robustness of the applications.
8. Stay Updated: Keep up-to-date with the latest trends and advancements in front-end development and AngularJS to ensure best practices are followed.
9. Problem Solving: Analyze and troubleshoot technical issues, proposing effective solutions to complex problems.

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
• Proven experience as an AngularJS Developer or similar role, with a strong portfolio of previous projects showcasing your skills.
• Proficient in front-end technologies, including HTML, CSS, JavaScript, and AJAX.
• In-depth knowledge of AngularJS (versions 1.x) and its core principles.
• Familiarity with AngularJS best practices and design patterns.
• Experience with RESTful APIs and asynchronous request handling.
• Understanding of cross-browser compatibility issues and ways to work around them.
• Ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Familiarity with version control systems, such as Git.
• Experience with other front-end frameworks like React or Vue.js is a plus.
• Knowledge of backend technologies and server-side languages like Node.js or Python is beneficial but not mandatory.
• Strong problem-solving and analytical skills.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to learn and adapt quickly in a dynamic and fast-paced environment.

We are seeking a Production Support Engineer to join our team.

Responsibilites:

• Be the first line of defense for production and test environment issues.
• Work collaboratively with the team to identify, manage, and resolve ongoing incidents.
• Troubleshoot and connect with appropriate teams to effectively triage issues impacting test and production environments.
• Understand system architecture, upstream, and downstream dependencies to enable effective participation in triage and restoration activities.
• Perform systems monitoring of applications within the IRS domain after service restoration and post patching, maintenance, and upgrades.
• Create necessary service tickets and ensure tickets are routed to the appropriate technical teams.
• Provide weekend support for various activities including patching, release deployments, security updates, and 3rd party updates.
• Keep up with info alerts, patching alerts, and delivery partners' activities.
• Update stakeholders to plan for upcoming maintenance as well as alert them about service issues and restoration.
• Manage and communicate about upcoming maintenance in the test environment on a daily basis.
• Liaise with various stakeholders to gain approval for alert communications, including confirmation before an all-clear communication.
• Work closely with testing and development teams to prepare for infrastructure updates and release readiness.
• Submit Application Redirects tickets for planned maintenance after gaining approval from management.
• Participate in analysis and improvement of system performance.
• Host daily operational standup.
• Provide additional support to existing production support procedures and process improvements.
• Provide regular status reports to management on application status and other metrics.
• Collaborate with management to improve and customize reports related to production support.
• Plan and manage support for incident management tools and processes.

Requirements:

• Bachelor's Degree in computer science, engineering, or related field.
• AWS Cloud certification.
• 3+ years of relevant IT work experience with cloud experience.
• Knowledge of Java and microservice development and deployments.
• Understanding of the business processes behind applications.
• Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
• Strong oral and written communication skills, including process documentation.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, and Project).
• Proficiency in knowledge of computer systems, databases, and SharePoint.
• Knowledge of Splunk and AppDynamics.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/gQWFK?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Reviewing the company debtor list.

Contacting customers and informing them of their overdue bills.

Advising customers on their payment options and suggesting methods of payments.

Negotiating suitable payment plans.

Maintaining customer payment records.

Preparing customer financial statements for banks and the state credit department.

Writing final notice warnings to customers when payments are not being made.

Instituting legal action when customers fail to pay their debt.

Responding to customer queries.

Contacting lawyers and insurance agencies to facilitate payments.

Collections Officer Requirements:

Bachelor’s degree in accounting, business management, or a similar field.

Previous experience working as a Collections Officer.

Excellent negotiating skills.

Good written and verbal communication skills.

Familiarity with state debt collection laws.

Knowledge of payment plans and accounting procedures.

Knowledge of office and accounting software.

Patience and resilience.

Required Skills.

Languages English with Hindi or English with 2 South Indian Languages

PUC (with 6 months or 1 Years experience letter is Mandatory)

Graduate with Fresher can Be consider 

Age criteria 20 to 29 Years

Location- KR PURAM, Bangalore

Requirements:

• Selenium Page object and factory
• Basic Java & Object oriented principles
• Reporting frameworks (Extent or other)
• Browser and UI basics. HTML/JS/ Debugging using Browser tool
• TestNG
• Preferred: PostMan for API testing
• Preferred: BrowserStack or other device farm
• Preferred: Zalenium
• Preferred: Good understanding of Java8+.

Manual Tester Requirements:

• Prepare test plans
• Prepare test cases
• Identify test scenarios beyond the given requirements
• Document the test execution results
• Good understanding of Testing frameworks and methodologies.

Additional Responsibilities: • Knowledge of more than one technology • Basics of Architecture and Design fundamentals • Knowledge of Testing tools • Knowledge of agile methodologies • Understanding of Project life cycle activities on development and maintenance projects • Understanding of one or more Estimation methodologies, Knowledge of Quality processes • Basics of business domain to understand the business requirements • Analytical abilities, Strong Technical Skills, Good communication skills • Good understanding of the technology and domain • Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods • Awareness of latest technologies and trends • Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: • Primary skills: Java • Desirables: Java->Microservices, Java->Springboot Preferred Skills: Java Generic Skills: Java->Microservices Java->Springboot Educational Requirements Bachelor of Engineering Service Line Application Development and Maintenance * Location of posting is subject to business requirements.

What you need to have: