Quality Analyst

• Oracle Integration Cloud (OIC) Development:
• Design, develop, and implement integration solutions using Oracle Integration Cloud (OIC).
• Build integrations between Oracle Cloud applications and on-premise or third-party applications.
• Create and maintain REST/SOAP-based web services and API calls for integration solutions.
• Implement process automation using OIC’s Process Automation capabilities.
• Monitor and manage integration flows to ensure optimal performance, security, and scalability.
• Platform-as-a-Service (PaaS) Expertise:
• Develop custom applications and solutions on Oracle PaaS (Java Cloud Service, Application Container Cloud, etc.).
• Deploy, manage, and support PaaS solutions for extending Oracle SaaS applications.
• Maintain cloud environments and ensure seamless integrations between PaaS solutions and Oracle applications.
• System Integration:
• Work with ERP systems like Oracle Fusion, EBS, and other third-party systems to build integrated solutions.
• Troubleshoot and resolve integration issues related to data flow, connectivity, and performance.
• Develop mappings, orchestration flows, and B2B/EDI integrations using the Oracle Integration Cloud.
• Stakeholder Collaboration:
• Collaborate with business analysts, functional teams, and IT teams to gather integration requirements and deliver effective solutions.
• Provide input into solution architecture and development strategies aligned with business needs.
• Document technical designs, configurations, and troubleshooting steps for future reference and team collaboration.
• Continuous Improvement:
• Stay updated with the latest Oracle Cloud and PaaS advancements, features, and best practices.
• Optimize integration processes to improve overall system efficiency, reduce errors, and ensure data integrity.
• Conduct performance tuning and optimize OIC flows for seamless data exchange between systems.

Required Skills & Qualifications:

• Education:
• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience:
• 5-10 years of hands-on experience in Oracle Integration Cloud (OIC) development and PaaS.
• Proven experience in developing and managing complex integrations between cloud and on-premise systems.
• Strong understanding of Oracle Cloud Applications (Fusion, HCM, ERP, etc.) and their integration requirements.
• Technical Skills:
• Expertise in Oracle Integration Cloud (OIC), Oracle SOA Suite, Oracle Cloud Infrastructure (OCI), and Oracle PaaS solutions.
• Hands-on experience with RESTful/SOAP web services, API development, JSON, XML, and XSLT.
• Proficiency with Oracle ERP, Oracle Fusion Middleware, Oracle Visual Builder, and related tools.
• Strong knowledge of cloud integration patterns, process orchestration, and B2B integrations.
• Familiarity with Oracle Autonomous Databases and Oracle SQL/PLSQL.
• Soft Skills:
• Excellent problem-solving skills with attention to detail.
• Strong communication and collaboration abilities across functional and technical teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Oracle Cloud certifications in OIC, SOA, or PaaS.
• Knowledge of DevOps practices and CI/CD pipelines for cloud deployment.
• Experience with cloud security best practices for PaaS and OIC.

IGLOBAL IMPACT ITES PVT. LTD. is hiring Experienced Team Leaders for Website Sales Process for Kolkata location (Night Shift).

Job description

ROLES AND RESPONSIBILITIES:

Leading a team of Customer Services Associates

Define monthly target for Team and devise a strategy to achieve the goals

Guide the team to achieve the daily, weekly and monthly goals

Proactive in identifying the opportunity areas in the program and work towards solution

Conduct rigorous performance reviews with the advisors in the team, on the target management

Identify opportunity areas, review daily reports like APR, agent Quality scores etc. and provide constructive feedback to the advisors

Listen to calls daily to keep a close track on the advisors call quality

Strong planning skills and abilities to project the months performance with the ongoing trends and do a course correction, if needed to bring back the desired performance

Act as a mentor for the team and lead by example

Acts as a subject matter expert by demonstrating and training team on consultative sales approach

Responsible for all aspects of performance management for the program - setting goals / expectations, observing, coaching, counseling, recognizing and rewarding Ensure proper escalation procedures.

Must be Fluent in English (verbal and written)

Out- bound Sales, International sales experienced.

Soft calling to Business and talking feedback for their web work that we have done before.

Maintain strong-relationship with the clients and customers Send quotations to the customers on the basis of inquiries and telephonic discussions. Follow- up quotations / proposals and try to convert them to customer and achieve sales targets set by the Company.

Responsible for handling customer complaints, and efficient daily operations.

To explain the concept of company s services to clients.

Keep track of developments and price changes that take place in the competitive products.

Responsible for interacting for entire Sales Process.

Responsible for accurate and timely issue of quotations.

Responsible for completion of Order process smoothly.

Evaluating new business opportunities and exploring potential markets by conducting market research to understand gather the market area to get the maximum business and projects.

Ability to work under pressure and meet deadlines.

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis. Globally, they deliver programmes in 17 countries of Africa, Middle East and South East Asia

• Responding and managing inbound sales leads from our website or any other channel.
• Doing the first conversation, understanding the requirements, suggesting a best suited solution and then connecting them to the senior members of our team.
• Understanding sales targets and building leads digitally both for the social sector, for schools, with coaching institutes and retail.
• Working with the senior team to share the relevant information, mature these leads and driving them for conversion
• Building digital connections with potential partners, distributors, resellers, CSR consultants and NGOs who can take up our solutions and grow them in their territory.
• Personally meeting the leads and giving them detailed presentations about the company and the products
• Managing schools needs by providing them with customised solutions
• Handling the North-east region and the leads for that territory
• Setting up a network of schools for future sales and support
• Sharing with them the various edtech options built by the company

• Candidate with sales experience in Education K - 12 segment (preferred) - someone with experience in managing Digital sales (B2B). 
• MBA (preferred)
• Good communication skills
• Sales experience in an ed-tech field preferably with B2B
• Excellent and Effective Communication and an aspiration to learn best of all types of communication - verbal, email, phone, WhatsApp and others
• Basic digital capabilities - Since all our inbound sales and support queries come via phone/ email, therefore the person should be good at emails, typing, and writing replies and coordinating with different people.
• Self-awareness, Peaceful mind and humility to learn

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Full Stack web developer responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Staying abreast of developments in web applications and programming languages.

Job Types: Full-time, Fresher

Salary: ₹25,000.00 - ₹55,000.00 per month

About Dapi:

Dapi is a financial technology infrastructure provider that allows businesses to accept and initiate bank transfers at nearly zero fees. We work to remove intermediaries thereby allowing our customers to deliver alternative payment solutions to their end-users. We are building a new financial infrastructure that will enable every company to offer its own embedded financial services. Within one year of our launch, we have managed to attract investments from Y Combinator, Pioneer Fund, and other notable VC funds. Read more about us in TechCrunch and Crunchbase.

What you’ll do

You will have the opportunity to use our leading proprietary tools to web scrape and integrate banks into our system. You will be exposed to a fast-paced, collaborative, and diverse work environment where you will get to see the real-world impact you make right away. We’re a team that openly welcomes new ideas, you will have the opportunity to present your own ideas and work on them once approved by the team.

What’s required

We believe that with a certain coding background, hard skills required for the job can be learned. However, soft skills like drive, passion, and commitment to learning cannot. Therefore, we are keen on finding candidates with the following inclinations:

• Tenacious and hardworking, with the ability to persistently work on a problem without losing sight of the end goal
• Ability to work in a fast-paced, high pressure environment
• Previous experience with TypeScript and Puppeteer is preferred
• Previous experience with web scraping is preferred