
Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams
Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

About Kolors healthcare india pvt ltd
About
Similar jobs
Key Responsibilities:
- Plan, execute, and implement internal communication and employee engagement programs aligned with company objectives.
- Support stakeholders including Recruitment, HR Operations, Payroll, L&D, Compliance, and Management teams with communication and design requirements.
- Design, implement, and conduct service line orientations for new joiners.
- Handle employee communication through Focus Group sessions, Meet the Leader sessions, and drive timely execution of action plans.
- Facilitate Fun Committees and periodic engagement activities.
- Conceptualize and execute the employee engagement strategy through surveys, events, and recognition programs.
- Ensure all communications are brand compliant and meet organizational standards.
- Drive engagement on internal social media platforms to increase visibility of initiatives.
- Administer counseling, performance improvement plans, and disciplinary actions in collaboration with the Compliance team.
- Prepare and present various business reports as required.
Requirements:
- Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
- Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
- Strong experience in event management, including planning and executing large-scale events.
- Ability to use technology and digital media to enhance communication effectiveness.
- Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
- High energy, drive, enthusiasm, initiative, and commitment.
- Excellent communication, influencing, and interpersonal skills with an approachable style.
- Strong judgment, patience, and tact in challenging situations.
- Willingness to work night shifts.
Mandatory Criteria :
- Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
- Candidate must have handled at least 1300 employee headcount.
- Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
- Need candidates from BPO, KPO, or BPM industry only.
- Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
- Candidate must be comfortable working in evening/UK shifts (5:30 PM – 3:00 AM).
- Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.
Note: There are 2 vacancies for this role – one for the Night Shift (5:30 PM – 3:00 AM) and one for the Mid-Day+ Night shift both (11:30 AM – 9:00 PM) at different locations in Noida.
At least 5 years of experience in testing and developing automation tests.
A minimum of 3 years of experience writing tests in Python, with a preference for experience in designing automation frameworks.
Experience in developing automation for big data testing, including data ingestion, data processing, and data migration, is highly desirable.
Familiarity with Playwright or other browser application testing frameworks is a significant advantage.
Proficiency in object-oriented programming and principles is required.
Extensive knowledge of AWS services is essential.
Strong expertise in REST API testing and SQL is required.
A solid understanding of testing and development life cycle methodologies is necessary.
Knowledge of the financial industry and trading systems is a plus

Company Description
Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, India. With a team of tech-savvy professionals, marketing experts, and recruiters, we offer the latest digital technologies, marketing, and recruitment solutions to clients worldwide.
Role Description
This is a full-time remote role for a Human Resources Intern at VictaMan Services Private Limited. The intern will be responsible for assisting in HR management, implementing HR policies, managing employee benefits, and personnel management on a day-to-day basis.
Qualifications
- Human Resources (HR) and HR Management skills
- Experience in implementing HR policies
- Knowledge of employee benefits and personnel management
- Strong interpersonal and communication skills
- Ability to work independently and remotely
- Interest in learning HR practices and procedures
- Bachelor’s degree in Human Resources, Business Administration, or related field
Roles and Responsibilities
1.
Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2.
Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3.
Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4.
Oversee and facilitate MHFAI instructors for training and upskilling.
5.
Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6.
Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7.
Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8.
Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9.
Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10.
Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11.
Provide support in other operational functions of MHFA as needed.
Requirements:
•
1 to 3 years in clinical work and / or mental health training
•
Qualification: Msc. Counselling Psychology
Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)
•
Experience in Clinical Practice / Research
•
Exposure to mental health training and created content or training on Mental Health for Adult
•
Experience of having previously worked in organized group is desirable
Read less
- Provide insights based on data to business teams
- Develop framework, solutions and recommendations for business problems
- Build ML models for predictive solutions
- Use advance data science techniques to build business solutions
- Automation / Optimization of new/existing models ensuring smooth,timely and accurate execution with lowest possible TAT.
- Design & maintenance of response tracking, measurement, and comparison of success parameters of various projects.
- Ability to handle large volumes of data with ease using multiple software like Python ,R etc
Experience in modeling techniques and hands on experience in building Logistic regression models, Random Forrest, K-mean Cluster, NLP, Decision tree, Boosting techniques etc
- Good at data interpretation and reasoning skills
Skills Required :
-Bachelor or Masters degree in Accounting
-Recent accounting experience with E-Commerce Industry
-Excellent analytical, oral, and written communication skills are required
-Concern for high-quality deliverables and deadlines
-Advanced Microsoft Excel skills
-Ability to work independently as well as in a team setting.
-Having experience in accounting, GST Return filing, TDS, Income Tax return filing, finalization of Accounts, Balance Sheet Preparation, Handling multiple clients data, etc.
Recent accounting experience with E-Commerce Industry
Advanced Microsoft Excel skills
Age: 25 – 30 yrs.
Job Description / Roles & Responsibilities (in Detail)Job Description
Work with Architect to define Application, Integration and Security Design for various components involved.
Design, development and build of java solution components/modules and integrations
Hands on knowledge in technology areas like Core Java, Java 8, Web services (SOAP and REST), Spring boot, Spring Frameworks, Spring Data JPA, REST/SOAP services, Spring cloud, Spring MVC, JSON & XML based processing. Strong command on Java/J2EE & OOPs concepts and current industry trends. Working knowledge of Java 8, 11 new features.
Working knowledge of cloud based server less application development on any of cloud platforms like AWS/Azure/GCP. Candidate with experience in Cloud native application development experience will be preferred.
Working knowledge in any of the databases like Mongo DB/Oracle/MySQL/SQL Server.
Working knowledge in any of messaging platforms like Apache Kafka/Rabbit MQ/JMS/AWS SQS/Azure Event Hub/Service Bus.
Production implementation experience for large enterprise applications using Java/J2EE will be preferred.
Experience in implementing Web services Security using WS-Security, SAML, OAUTH2, Kerberos and integrating with Identity providers, LDAP and ADFS. Experience working with credential vaults will be add-on.
Strong knowledge on design and integration patterns especially in applications involving Portals/SSO, legacy applications, B2B Applications, external partners using enterprise service bus.
Well versed with ensuring coding standards, DevOps CICD implementations, version management, branching strategy, security principles.
Ensure code quality and standards are followed. Experience in test automation is plus.
Up-to-date technical knowledge by attending educational workshops, reviewing publications
About LambdaTest
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
About the Team
We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.
What you’ll do
-
Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- Implement new features to solve critical problems that our customers face in their development and testing cycle.
- Define, track and improve feature success metric.
- Work closely with our engineering and design teams to simplify testing for our customers Collaborate with the Sales, Marketing and GTM team and execute successful product launches
What you should have
-
1 – 4 years of overall experience in Product Management or Engineering Passionate or hands-on about programming, software testing and DevOps Able to understand and write code.
-
Have prior experience building or using developer products Strong hold on basic tech concepts. Willingness to learn advanced concepts.
-
Experience in web, app development or automation testing is a plus (Optional)
- Exercises judgment in selecting methods and techniques for obtaining solutions.
- Perform various types of testing like sanity, functional, exploratory, integration, and system testing to ensure that the product delivered is of high quality.
- Support the Planning of test schedules in accordance with project scope/delivery dates and ensure that the timelines are adhered to without fail.
- Have very good knowledge of SDLC and STLC life cycles and working knowledge in agile.
- Work as part of cross-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
- Contributing toward predictable delivery of quality releases.
- Be meticulous about documentation and maintaining a robust log of all test cases and test results.
- Very good at manual testing of web and windows based applications, web services testing, and integration testing of a complex system, iOS and Android applications.
- Defect Tracking and Reporting of bugs to developers so as to fix it and follow-ups.
- Lesson Learnt documents (based on testing inputs from the previous project)
- Suggestion Documents (to improve software quality)
- Leads test processes and delivers results to necessary stakeholders.
- Reviews changes or upgrades to existing tests, tools, and testing protocols.
- Good to have knowledge over Stockbroking applications, financial and capital market domain.
Desired Technical Skills and Experience
- Experience with Web Applications, iOS, and Android Applications.
- Passionate about understanding the application end to end.
- Effective communication skills to interact with internal stakeholders.
- Experience with Agile/Waterfall methodologies.
- Adaptable to the current requirement.
- High-level problem-solving skills, and the ability to project manage Knowledge of defect management process
- Strong understanding of software concepts and ability to quickly grasp new products and technologies.
Experience 4+ years
Notice period - Immediate to 20 days
Job description:
- Craft Sales Pitches for Sales Team – Create company presentation, company portfolio, case studies, one-page brochure, and other required supporting documents for the sales team.
- Assist Sales Team in Qualifying Prospects – Support sales team in creating business requirements document/functional requirements document and finalizing the Scope of Work.
- Also, support Sales Team by providing them documents like MSA, NDA, Agreements, Proposals etc.
- Participate in Strategic Business Meetings.
- Act as a SPOC between the sales team, internal BD team, customers, system integrators, the development team, and all other departments involved in meeting ends with the customer.
- Translate customer requirements into solution specifications and strong value proposition.
- Handle techno-commercial activities of proposal development and create winning solutions.
- Should have experience in handling multiple projects and bidding/tendering process.
- Should have handled channel partners and consultants.
- Should be able to handle end-end execution of a project from initiation to delivery.
- Should be self-motivated and excellence-driven with an ability to work in a team.
- Should have excellent oral and written communication skills.
- Should be willing to travel when required..
Job requirements:
- Diploma/Degree in business, marketing, communication, or any other related field.
- Min of 3 and Max 5 years of experience in Pre-Sales activities.
- Experience in IT service industry is a must
- Proficiency in English.
- Excellent knowledge of MS Office.
- Hands-on experience with CRM software is a plus.
- Fast learner and passion for sales.
- Self-motivated with a results-driven approach.
- Aptitude in delivering attractive presentations.
- The ability to work in a fast-paced environment.
- Excellent problem-solving skills.
- Strong management and leadership skills.
- Good interpersonal, presentation, and communication skills.
- Strong customer service orientation.
- Analytical skills and the ability to recognize the demands on the side of the clients







