
Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams
Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

About Kolors healthcare india pvt ltd
About
Similar jobs
Qualifications:
- Must have a Bachelor’s degree in computer science or equivalent.
- Must have at least 5+ years’ experience as a SDET.
- At least 1+ year of leadership experience or managing a team.
Responsibilities:
- Design, develop and execute automation scripts using open-source tools.
- Troubleshooting any errors and streamlining the testing procedures.
- Writing and executing detailed test plans, test design & test cases covering feature, integration, regression, certification, system level testing as well as release validation in production.
- Identify, analyze and create detailed records of problems that appear during testing, such as software defects, bugs, functionality issues, and output errors, and work directly with software developers to find solutions and develop retesting procedures.
- Good time-management skills and commitment to meet deadlines.
- Stay up-to-date with new testing tools and test strategies.
- Driving technical projects and providing leadership in an innovative and fast-paced environment.
Requirements:
- Experience in the Automation - API and UI as well as Manual Testing on Web Application.
- Experience in frameworks like Playwright / Selenium Web Driver / Robot Framework / Rest-Assured.
- Must be proficient in Performance Testing tools like K6 / Gatling / JMeter.
- Must be proficient in Core Java / Type Script and Java 17.
- Experience in JUnit-5.
- Good to have TypeScript experience.
- Good to have RPA Experience using Java or any other tools like Robot Framework / Automation Anywhere.
- Experience in SQL (like MySQL, PG) & No-SQL Database (like MongoDB).
- Good understanding of software & systems architecture.
- Well acquainted with Agile Methodology, Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Automation Test Life Cycle.
- Strong experience REST based components testing, back-end, DB and micro services testing.
Work Location: Jayanagar - Bangalore.
VEHICLE MAINTENANCE
VEHICLE MAINTENANCE
VEHICLE MAINTENANCE
VEHICLE MAINTENANCE
VEHICLE MAINTENANCE
VEHICLE MAINTENANCE
VEHICLE MAINTENANCE
Role - Manager Programmatic
About our client :
Our Client is a digital- first global performance marketing agency& world's largest media investment company which is a part of WPP. They a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
Locations - Mumbai, Pune & Chennai
What your day job looks like :
- Manage a team of programmatic professionals with expertise in programmatic media
- Maintain positive client relationships, expectations, and communications
- Identify and solve client risks before they escalate to issues
- Oversee the cross-functional campaign development with internal SEO/Search/Content/Social teams as well as sister media agencies
- Build on existing level of programmatic expertise and develop a reputation for innovation and efficiency internally
- Ensure the integration of programmatic into the overall communications strategy
- Support and lead the strategic development and execution of programmatic campaigns
- Foster teamwork and create a constructive work environment
- Maintain a high level of employee commitment
- Provide team leadership that rewards creativity
- Demonstrate thought leadership for clients and the industry
- Educate clients on the importance of programmatic in the overall marketing mix
- Understand clients' business and generate new ideas to enhance client performance
- Provide effective analysis to support marketing recommendations.
What you'll bring:
- 4+ years of aligned industry experience, preferably within an agency
- Experience executing on Programmatic platforms (DV360, The Trade Desk, App Nexus (Xandr Invest), Amazon, etc.)
- Experience with analytical tools is an asset (Google Analytics, PMP Partners, Ad Servers, DMPs, etc.)
- Demonstrated strong client relationship responsibility
- Proven account management experience, including analytical and creative problem-solving skills
- Ability to interact in a professional manner and communicate with clients over calls
- Proven ability to lead successful campaigns
- Superior verbal and written skills with outstanding presentation ability
- High level of attention to detail and the ability to handle and prioritize multiple accounts
- High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint
- Come with experience of handling 6-7 direct reporters
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
What We Are Looking For :
We are looking for a receptionist to be responsible for greeting clients, and visitors to our office and handling a variety of administrative tasks; including answering phones, receiving visitors, preparing meeting and training rooms, making travel plans, event coordination, vendor management etc.
Role & Job Responsibilities:
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Maintains security by following procedures, monitoring the logbook and issuing visitor badges
- Assisting with a variety of administrative tasks including copying, faxing, stay booking, food ordering, stationary and making travel plans.
- Preparing meeting and training rooms.
- Performing ad-hoc administrative duties.
About Primathon: Job Description:
As a Quality Assurance Engineer at Primathon, you will play a pivotal role in ensuring the quality and reliability of our software products. You will be responsible for creating and implementing test strategies, conducting both manual and automated testing, and collaborating with cross-functional teams to maintain the highest standard of software quality.
Key Responsibilities:
- Collaborate with development and product teams to understand project requirements and design comprehensive test plans.
- Develop and execute test cases, both manual and automated, to ensure the quality of web applications, mobile apps, and APIs.
- Utilize Selenium automation for web application testing, including regression testing and test suite maintenance.
- Implement API automation testing, focusing on functionality, performance, and security.
- Perform load testing to identify system bottlenecks and ensure optimal application
- performance.
- Identify and report software defects with clear and concise documentation.
- Work closely with developers to troubleshoot issues and verify bug fixes.
- Continuously improve testing processes and methodologies.
- Participate in the review and analysis of user stories and software requirements.
- Provide timely and detailed test reports to project stakeholders.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- 3+ years of experience as a Quality Assurance Engineer in a software development environment.
- Proficiency in Selenium automation for web application testing.
- Strong experience with API automation testing.
- Hands-on experience with load testing tools and methodologies.
- Solid background in manual testing techniques and methodologies.
- Excellent communication and written skills for effective collaboration with cross-functional teams.
- Detail-oriented with strong analytical and problem-solving abilities.
- Proven ability to work in an Agile/Scrum development environment.
- ISTQB or similar certification is a plus.
- Connecting with a minimum of 80 working professionals (prospective students) each day from the leads/database present on lead-squared CRM
- Generating a pool of prospects by identifying the need for upskilling depending on the student’s area of interest
- Helping prospective students with detailed information about the programs offered through phone or video counseling & create a strong pipeline
- Ensure to meet daily deliverables & achieve weekly/monthly enrolment target.
Some of the key responsibilities for the role would be:
Build and manage high-performing teams with a passion to build multi-tenant platform
Deliver high-quality software that is maintainable, observable, and performant
Participate in design and architecture discussions for optimal decisions
Define and influence product strategy and roadmap
Mentor, coach and motivate engineers on becoming better software professionals
Refine processes to make software releases easy and fast.
Overall 10+ years of experience in the software industry, with recent experience in building
software products
3+ years of recent experience in leading software development teams with full responsibility for software releases, process, and people management.
Deep expertise in building web apps and microservices using Java, Spring Boot,React/JavaScript framework.
Solid understanding of distributed databases such as Mongo, Cassandra, and Elasticsearch.
Good understanding of load balancing, high availability, replication strategies.
Experience in streaming systems like Kafka, Kinesis, or likes
Deep expertise in the AWS ecosystem, and thorough knowledge of building, deploying,scaling, and managing applications natively in AWS
Passion for building and delivering great software which users love to useStrong experience with Continuous Delivery, DevOps processes, and Observability
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Graphic Designer & Video Editor, you will support the marketing team by creating materials that advance our communications efforts.
What you will do:
- Designing visual content for digital applications
- Designing and layout of materials for internal communications and engagement
- Editing YouTube videos
- Designing and layout of essential business materials
- Creating infographics and presentation materials to simplify the communication of complex concepts and data
- Editing video clips for use on social media platforms
- Working autonomously and developing high-quality concepts with minimal instruction
- Managing timelines and prioritizing of workload and knowing when to ask for direction
- Assisting team in developing and executing communications plans
- Providing technical support for design- and video-related efforts
- Optimizing graphics and video content for social media platforms
- Maintaining organized content files and helping to organize and archive existing video and graphics files
- Other duties as assigned
What you need to have:
- Strong visual communications skills, including the ability to communicate complex concepts and data through images
- Familiarity with best practices for graphics and video content on social media platforms (YouTube, Facebook, Twitter, Instagram)
- Freshers can also apply. Portfolio displaying samples would be a must
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for operations, we think it will be a great fit if -
- You previously worked in supply chain or operations where hardware was being built.
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection.
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.











