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MTX Group Inc. is seeking a motivated Human Resource Analytics Specialist to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The MavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Partner with the leadership team to support deliverables for special projects related to firm People Strategy (e.g., diversity, retention, etc.)
•    Frame key issues
•    Design analytic approach to address
•    Execute analysis
• Communicate insights and implications to key stakeholders
• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors practices, and other sources.
• Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Prepares reports of data results, presenting and explaining findings to senior leadership.
• Ensures compliance with data privacy regulations and best practices.
• Spearhead innovative analyses to drive business decisions and measure the success of firm programs and initiatives (e.g., analyze exit survey results; analyze key drivers of performance through analyzing the correlation between performance trends and potential drivers; etc.)
• Point of contact and subject matter expert for ad hoc people data and analytics requests
• Partner with firm’s People Functions (Recruiting, Learning & Development, Career Development, Staffing, Core HR, and Career Services) to support ongoing operational analytics efforts (e.g., recruiting funnel analysis; performance trends analysis; hours and staff utilization analysis; developing a model to identify employees eligible for bonus time off; etc.)
• Ensure best practices are followed for data capture and tracking
• Identify data capture and analytics efficiency improvements as the firm scales and grows and collaborate with teams to implement
• Design and service Tableau dashboards and other tools for visualizing data; support functional team usage
• Lead systems assessment and implementation as needs arise (e.g., applicant tracking system, HRIS system, learning management system, etc.)
• Ensure targeted communication and capacity-building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity.

What you will bring:

• 7+ years of experience in an analytical role (HR experience or internal/external consulting experience preferred)
• Experience in related areas such as job classification and compensation, recruitment, selection, training, employee benefits, and/or equal opportunity compliance preferred.
• Ability to manage several projects simultaneously
• Superb analytical skills; hands-on experience analyzing and deriving insight from large datasets
• Expert PPT and Excel skills
• Experience with HRIS
• Excellent communication skills, both written and verbal
• Ability to develop strategic recommendations
• Team-oriented: strong interpersonal skills and ability to work collaboratively with all stakeholders
• Professional and demonstrates integrity at all times

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Parent’s Medical Insurance (Optional & Self Sponsored)
• Sum Insured: INR 3,00,000/- for both the parents on a floater basis
• Covers pre-existing disease
• Covers hospitalization due to COVID-19
• Comes with an annual premium cost of Rs.12,996 (including GST) per parent (this is a one-time deduction from the monthly salary)

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

***

What essential skills do you need?

• Able to demonstrate good technical & problem solving skills
• Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.
• Should be ready to explore, learn and develop solutions for problems

Agreement of Sale & Sale Deed

Follow up with the customers for Payments, Registrations

Coordination with Banker for Loan Process

Update Customer Database

Should resolve Customer queries by coordinating with the Civil Team

Should take updates from the Projects Team regarding their flats and update customers

Should prepare MIS Reports

End to End Process from the purchase of the flat till handover process

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Role: Java developer
Experience: 4+ years

Job description

○ Working experience on JAVA,Spring Boot. (on building web services?)

○ NOSQL DynamoDB knowledge is plus

○ Working experience in building micro services and distributed systems

○ Working experience on using messaging queues RabbitMQ/Kafka is plus

Job Description:

ABOUT THE COMPANY

KORCOMPTENZ is a technology transformation solutions integrator. Over 17 years of experience providing technology transformation services for over 200 clients. Microsoft Gold Partner with certified functional and technical resources. Extensive experience serving Fortune 500 companies, SMBs, and non-profits with a trusted global delivery model.

KORCOMPTENZ is a people-oriented company that provides our associates with opportunities to grow as professionals, domain experts, and leaders. We offer an open work environment, state-of-the-art infrastructure, transparency, constant training for technical and soft skills, competitive opportunities to test employees’ critical thinking and creative abilities, and much more.

If you are looking to make a significant impact on your career and overall growth, KORCOMPTENZ is the right place. We offer an energetic work culture where learning is an everyday affair. We encourage our employees to achieve their fullest potential by providing independence, the right environment, and guidance.

D365 F&O Senior / Mid-level Technical Developer – Multiple position

Roles & Responsibilities:

• Bachelor's degree in any technical discipline (B. Tech / MCA / Masters etc.).
• 5 to 9 years of overall professional experience in Microsoft Dynamics AX /D365 technical.
• Should have Minimum 1-2 implementation experience on D365 FO.
• Should have good experience in D365 FO Extensions, LCS, Integrations using OData/Flow.
• Should be able to estimate, design, customize and develop customer specific customization requirements.
• Experienced in development in AX 2009 / AX 2012.
• Work closely with the Functional Consultants in the design of technical solutions.
• Certified on Dynamics AX / D365FO at desired levels
• Should have experience with international clients.
• Experience with upgrades is preferrable
• Experience with Life Cycle Services (LCS) is highly preferred
• Experience or knowledge with System Administration and Security Roles
• Experience with customizing security data policies
• Experience with payment gateway integrations, EDI integrations etc.
• Experience with workflows, workflow customizations
• Must be able to work effectively both in a team environment and individually.

Skill set required – Dynamics AX / D365O Development: • Microsoft Dynamics AX Core • VSTS, X++, C#, OData and Data entity framework. Reporting • SQL Integration Services. • SQL Reporting services

Other Requirements

• Can do attitude.
• Highly motivated to bring fresh thoughts to the table.
• Highly creative and most importantly willing to exercise it
• Self-starter and Self-learner focused on research and learning.
• Ability to play a variety of roles and most importantly take accountability.