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Job Role: Tax Operations Associate

Location: Gurugram (Onsite)

Shift: Rotational Shift | 5 Days Working | Rotational Week Offs

Employment Type: Full-time

Experience: Minimum 6 months of relevant experience

Education: Graduate or Undergraduate

Benefits: Both-side cab facility

Job Overview:

We are hiring a detail-oriented professional to support backend operations in tax compliance, documentation, and statutory reporting.

Key Responsibilities:

• Ensure timely and accurate filing of GST, TDS/TCS, and Income Tax returns

• Prepare tax computations, reconciliations, and compliance reports

• Maintain documentation and assist during statutory, internal, and tax audits

• Monitor TDS/TCS deductions, deposits, and Form 16/16A generation via TRACES

• Handle tax notices, queries, and compliance issues in coordination with consultants

• Ensure adherence to updated tax laws, regulations, circulars, and internal SOPs

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

 Key Responsibilities

• Design and implement ETL/ELT pipelines using Databricks, PySpark, and AWS Glue
• Develop and maintain scalable data architectures on AWS (S3, EMR, Lambda, Redshift, RDS)
• Perform data wrangling, cleansing, and transformation using Python and SQL
• Collaborate with data scientists to integrate Generative AI models into analytics workflows
• Build dashboards and reports to visualize insights using tools like Power BI or Tableau
• Ensure data quality, governance, and security across all data assets
• Optimize performance of data pipelines and troubleshoot bottlenecks
• Work closely with stakeholders to understand data requirements and deliver actionable insights

🧪 Required Skills

Skill AreaTools & TechnologiesCloud PlatformsAWS (S3, Lambda, Glue, EMR, Redshift)Big DataDatabricks, Apache Spark, PySparkProgrammingPython, SQLData EngineeringETL/ELT, Data Lakes, Data WarehousingAnalyticsData Modeling, Visualization, BI ReportingGen AI IntegrationOpenAI, Hugging Face, LangChain (preferred)DevOps (Bonus)Git, Jenkins, Terraform, Docker

📚 Qualifications

• Bachelor's or Master’s degree in Computer Science, Data Science, or related field
• 3+ years of experience in data engineering or data analytics
• Hands-on experience with Databricks, PySpark, and AWS
• Familiarity with Generative AI tools and frameworks is a strong plus
• Strong problem-solving and communication skills

🌟 Preferred Traits

• Analytical mindset with attention to detail
• Passion for data and emerging technologies
• Ability to work independently and in cross-functional teams
• Eagerness to learn and adapt in a fast-paced environment

Responsibilities:

• Be able to interpret marketing and programming strategy to deliver compelling graphics and visuals effects to that strategy;
• Portray diverse storytelling with motion graphics, animation, and/or footage;
• Ability to design Creative Social Media Grids, Packaging, Logo, and Catalogue.
• Produce assets that are both strategically and creatively exceptional;
• Ability to understand and contribute to creative strategy;
• Design or convert storyboards into compelling motion graphics that contain images, typography, and/or audio;
• Design sequentially for animations, from conception to final output;
• Manage priorities and workload effectively to meet expectations and deadlines;
• Work in partnership with strategic and SMO Teams to understand and manage client needs;
• Generate compelling, innovative creative (e.g. trailers, TV spots, digital assets, etc.) for promotional content;
• Demonstrate the ability to create graphic elements as needed, and ensure that the design is in sync with the style guide and brand.

Requirements:

• Minimum 3 years of experience from a well-known agency.
• Possess strong experience in current production and post-production techniques (including Avid and Premiere);
• Expertise in Advance Adobe After-Effects, Adobe Premiere Pro, Photoshop, Corel Draw, Illustrator, and 3D;
• A deep understanding of typography, design elements and principles, and best practices across print and digital;
• Strong creative problem-solving skills;
• Strong understanding of storytelling/narrative structure, pacing, graphics, music, shot selection, and all key aspects of audio-visual content;
• Understanding of print processes and creative production;
• Solid understanding of the art production process;
• Successfully manages time, process, and workflow;
• Superior desktop editing experience a must;

Thank You

What you need to have:

We are looking to hire an experienced Frontend Developer with a very good grasp over Javascript and the capability to make responsive pages.
The candidate should have good knowledge of:
- Javascript 
- HTML & CSS

- Node js
- PWA 
- Electron JS platform.
- API Integration
Candidates having good logical skills are preferred.