Sales Executive

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Job Description

We are seeking a DevOps Engineer with 3+ years of experience and strong expertise in Google Cloud Platform (GCP) to design, automate, and manage scalable cloud infrastructure. The role involves building CI/CD pipelines, implementing Infrastructure as Code, and ensuring high availability, security, and performance of cloud-native applications.

Key Responsibilities

• Design, deploy, and manage GCP infrastructure using best practices
• Implement Infrastructure as Code (IaC) using Terraform
• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI
• Manage containerized workloads using Docker and Kubernetes (GKE)
• Configure and manage GCP networking (VPCs, Subnets, VPN, Cloud Interconnect, Load Balancers, Firewall rules)
• Implement monitoring and logging using Cloud Monitoring and Cloud Logging
• Ensure high availability, scalability, and security of applications
• Troubleshoot production issues and perform root cause analysis
• Collaborate with development and product teams to improve deployment and reliability
• Optimize cloud cost, performance, and security

Required Skills & Qualifications

• 3+ years of experience as a DevOps / Cloud Engineer
• Strong hands-on experience with Google Cloud Platform (GCP)
• Experience with Terraform for GCP resource provisioning
• CI/CD experience with Jenkins / GitHub Actions
• Hands-on experience with Docker and Kubernetes (GKE)
• Good understanding of Linux and shell scripting
• Knowledge of cloud networking concepts (TCP/IP, DNS, Load Balancers)
• Experience with monitoring, logging, and alerting

Good to Have

• Experience with Hybrid or Multi-cloud architectures
• Knowledge of DevSecOps practices
• Experience with SRE concepts
• GCP certifications (Associate Cloud Engineer / Professional DevOps Engineer)

Why Join Us

• Work on modern GCP-based cloud infrastructure
• Opportunity to design and own end-to-end DevOps pipelines
• Learning and growth opportunities in cloud and automation

We are looking who has exposure in RPA/Blue prism 

Good Exposure in RPA/Blue Prism

Understanding the requirements and work accordingly

Experience in Blue Prism Path Solution Management

Strong Understanding of RPA technology

Excellent Communication skills

Job Responsibilities:

 ● Identifying new sales leads

 ● Researching organizations and individuals online (especially on social media) to identify

 new leads and potential new markets

 ● Contacting potential clients via email or phone to establish rapport and set up meetings

 ● Pitching products and/or services

 ● Preparing PowerPoint presentations and sales displays

 ● Maintaining fruitful relationships with existing customers

 ● Planning and overseeing new marketing initiatives

 ● Developing sales goals for the team and ensuring they are met

 ● Training personnel and helping team members develop their skills

 Requirement:

 ● Problem-solving skills.

 ● Computer and tech savvy.

 ● A creative perspective is preferred.

 ● Must have interpersonal skills.

 ● Good communication skills, written and spoken.

Linkedin: https://www.linkedin.com/company/digichefs/mycompany/

Website:  https://digichefs.com/

#HiringAlert

We are looking ".NET TEAM LEAD" for Reputed Client @ Bangalore Permanent Role

Experience: 9 - 12 Years

Primary Skills

•6+ years of experience in .NET Framework like C#.Net/ ASP.Net

•Minimum 4 years of experience on Web Application development ADO.Net, HTML, CSS, JavaScript/JQuery

•Been on a Lead role and led a team of 3-5 people for a period of 2 years

•Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

•Should have a very good understanding of the project architecture

Secondary Skills

•Experience in analyzing existing code and debugging.

•Experience in developing the product

•Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

•Prior experience of working in AJAX, Crystal report, Infragistics grid and control

•Proven experience of delivering on-time and with quality

•Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

•Should have experience in developing ERP applications or Database Intensive Data Entry applications.

•Experience in the software development life cycle process

•Hands on experience of configuration management and version maintenance

•Hand on experience in writing technical specifications

•n-Tier architecture

Ability

•Excellent Communication skills

•Excellent team handling skills

•Good conceptualization skills

•Strong Visualization ability

•Analytical ability

•Quality Oriented

•Problem solving

Location : Bangalore

Specify the duties and responsibilities:

• Generate new leads in innovative ways - via cold calls, field networking, online research or through leads from partners
• Conduct product demos regularly and customize product offering in partnership with the technical teams
• Ensure a healthy lead pipeline of prospective clients
• On-board new clients to ensure effective and efficient use of the Atom services
• Persuade potential leads about the benefits of Atom services
• Foster and develop long-term partnerships and relationships
• New merchant tie ups, Reseller DST tie ups

Required:

• Experience selling to businesses, specifically to SMEs, corporates, governments, schools, and colleges
• Experience across the sales cycle, from new lead generation to closing of the sale
• Very good at hunting.

Skills required:

• Good verbal and written communications skills
• Experience selling product that require push-sales with quick turnaround time
• Passionate about the latest and greatest technology

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

• Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
• Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
• Can break down complex technical solutions into abstractions that the rest of the team and understand
• Can investigate and solve complex bugs, performance, and scalability issues
• Collaborates with multiple agile teams to ensure their solutions integrate effectively
• Track work in ticketing system (JIRA)
• Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
• Other duties as assigned.

Desired skills & experience

• A minimum 10+ years industry experience
• Masters in CS or equivalent
• Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
• Experience operating Cloud Foundry in production environments 
• Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
• Experience deploying and/or operating ELK stack 
• Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
• Experience working with monitoring and observability tools (We use Datadog and New Relic) 
• Familiarity with working with PostgreSQL and MongoDB 
• Background working in a multi-platform environment (Linux, Windows) 
• Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
• Familiarity with Agile/Scrum/Kanban methodologies 
• Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

• Expert programming skills in relevant languages
• Exceptional analytical and problem-solving skills
• Strong communication and collaboration skills
• Deep understanding of modern software architecture
• Deep domain knowledge of the industry, platform, and existing processes
• Fault-tolerant design & maintenance
• Knowledge and understanding of modern software programming/engineering.
• Product delivery lifecycle - requirement refinement through ops

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

• Should have E-publishing and Editorial services domain knowledge
• Should understand the competitive landscape and identify the gaps in the market
• Must be able to identify the right opportunities & qualify leads for the Sales team
• Should be able to handle communication and fresh conversations with prospects
• Should have min. 2 years of experience working on the US, European Markets
• Assist Sales Team in identifying, following up, and qualifying prospects
• Generate reports & dashboards on Marketing influenced pipelines regularly
• Create clear and crisp product presentations and solution demonstrations
• Research & develop prospect lists using LinkedIn, Zoominfo, and Web research
• Participate and actively contribute in Marketing Strategy Meetings
• To work with the sales team in handing over any pre-sales efforts
• Support sales efforts with in-depth product and business knowledge
• Miscellaneous Pre-Sales and Sales related activities

Required Experience / Qualifications

• MBA from a good institute with a go-getter attitude to pursue leads and targets
• A motivated, competitive individual with a strong aptitude for Publishing technology
• 4-6 years of experience in a sales & marketing role
• Knowledge of commonly used CRM Salesforce and Marketing automation tools and dashboards
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills

Experience:

• 1 to 4 years of experience in Digital Marketing

Kinds of Projects Undertaken:

• ePublishing, Editorial Services, eLearning, eBook, Accessibility