Digital Marketing Associate

Job Summary:

We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.

• Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
• Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
• Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
• Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
• Foster a collaborative and high-performing team environment while encouraging skill development.
• Provide technical guidance and problem-solving strategies to team members.
• Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
• Develop and monitor QA metrics to assess quality and performance.
• Collaborate with development and business teams to align on QA objectives.
• Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
• Enhance testing efficiency through the adoption of automation strategies.
• Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
• Advocate for best practices, including regression and performance testing.
• Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
• Provide clear updates on testing progress, risks, and resolutions.
• DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
• Ensure adherence to QA standards and processes.
• Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience:7+ years of QA experience, with at least 2 years in a leadership role.
• Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Proven ability to manage QA teams and drive quality strategies.
• Skills:Strong expertise in manual testing (90% hands-on work required).
• Familiarity with Salesforce development lifecycle and release management processes.
• Proficiency in test management tools like Azure DevOps, JIRA, or similar.
• Excellent problem-solving, analytical, and communication skills.
• Bonus Skills:Experience with automation frameworks like Selenium or Provar.
• Salesforce Administrator or QA-related certifications.

Important Note:

We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.

• Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

• Installing and maintaining the Oracle database software.
• Creating storage database structures with high-level security features.
• Altering storage structures to meet the evolving needs of the company.
• Setting up database user accounts.
• Training users on how to access the information in the database.
• Finding and debugging malfunctioning programs affecting the database integrity.
• Creating autonomous database backups.
• Regularly updating the database security protocols.

Backend/Fullstack Developer

About the Company:

Company is India’s largest and best-established digital wealth management service that helps its customers create wealth for their long-and-short-term goals. Founded in 2012, Company is a pioneer in the digital financial services category and is recognised for creating simple and elegant user experiences in a complex domain. We do this by simplifying complex investing concepts and automating best practices, so our customers can grow their wealth without worry. We achieve this by combining cutting-edge technology, data-driven algorithms, awesome UX and friendly customer support. Our task is ambitious and we like to work hard as well as smart. We want to build a team that relishes challenges and contributes to a new way of thinking and investing in India. We are also invested in the growth of our colleagues and providing a supportive and thriving working environment for everyone. We have been recognised by Great Place To Work® as one of India’s best companies to work for.

Role specific info:

• 4-12 years of experience building good quality production software
• Excellent knowledge of at least one ecosystem based on Elixir/Phoenix, Ruby/Rails, Python/Django, Go/Scala/Clojure
• Good OO skills, including strong design patterns knowledge
• Familiar with datastores like MySQL, PostgreSQL, Redis, Redshift etc.
• Familiarity with react.js/react-native, vue.js etc. • Knowledge of deploying software to AWS, GCP, Azure
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)

What would you do here:

• Writing quality code using language best practices.
• Working in a highly collaborative team.
• Building good software using the latest tools and techniques.
• Participating in design reviews, coding modules, code reviews and unit testing.
• Taking ownership of quality and usability of your code.
• Mentoring co-workers.
• Leading efforts in improving technology architecture.

• Must have 4 to 7 years of experience in ETL Design and Development using Informatica Components.
• Should have extensive knowledge in Unix shell scripting.
• Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
• Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
• Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
• Should be good in writing complex SQL queries.

• • Selected candidates will be provided training opportunities on one or more of following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and
• Kafka would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing.

Commercial / residential Building experience is a must.

Industrial building exposure will not be considered relevant experience.

Material Planning

Monitoring progress of project assigned

Coordination with Project Team, Consultants, Quantity Billing