Digital Marketing Associate

Job Title: Restaurant Captain

Department: Operations Service

Location: Mumbai

Reports To: Restaurant Manager / Assistant Restaurant Manager

Position Summary:

The Restaurant Captain is responsible for supervising and coordinating the activities of the service team to ensure seamless guest experiences. This role bridges front-line service and management, ensuring smooth operations, adherence to service standards, and prompt issue resolution.

Key Responsibilities:

Guest Service & Operations

• Greet and assist guests with warmth and professionalism, ensuring memorable dining experiences.

• Supervise table set-up, service sequence, and clearing to maintain brand standards.

• Take and confirm guest orders, ensuring accuracy and timely delivery of food and beverages.

• Handle guest feedback or complaints promptly and effectively.

• Coordinate with kitchen and bar teams for smooth order flow and service timing.

Qualifications & Experience:

• Minimum 2–4 years of experience in restaurant operations or similar supervisory roles.

• Strong knowledge of F&B service standards and POS systems.

• Excellent communication, leadership, and interpersonal skills.

• Ability to handle pressure and multitask in a fast-paced environment.

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

Responsible for completing the UK Year End accounts as per the timeline with zero errors as per the tasks allocated by client manager or dot manager.

Prompt communication for all the queries pertaining to the job and resolving the queries.

Ensure client and dot managers are informed about leave absence in advance and the work at hand is completed.

To timely fill timesheet and utilise the time to complete the jobs effectively.

Sending an updated work email to client manager and dot manager respectively.

Knowledge of Preparing UK Year-End working paper.

Posting of bank transactions into the bookkeeping software’s such as- Payments, Receipts, Deposits Bank Fees, etc. and reconciling Bank Accounts. 

Detailed knowledge of filling Vat returns with HMRC.

Exporting Reports on Excel Spreadsheet and PDF generated from the Software.

Knowledge of running the UK payroll is an advantage but not essential. Feedback and resolve any issues or conflicts.

About Us

Nimesa is a fast-growing enterprise software start-up founded by ex-Netapp, EMC, and Oracle executives, that is looking to revolutionize Disaster Management of cloud-native applications through its proprietary patent pending and award-winning ADM (Application Data Mesh) technology. 

We help our customers to instantly recover their cloud environment after any catastrophic event such as cyber-attacks, outages, or human error. 

We cater to top Industries like BFSI, Fintech, E-commerce, Medicare, and SaaS to protect their Business Continuity and investment in AWS and other Cloud Platform.

Key Responsibilities

•  Assist in the design and development of user interfaces for web applications.
• Collaborate with the development team to create wireframes, mockups, and prototypes.
• Support user research efforts by conducting surveys, interviews, and usability testing.
• Contribute to the creation of engaging presentations and marketing materials.
• Develop graphics for various marketing channels including social media, email campaigns, and website.
• Work closely with cross-functional teams to ensure design alignment with business goals.
• Learn and grow by actively participating in team meetings and design critiques.

Qualifications

• Pursuing/Completed a degree in Graphic Design, HCI, Visual Communication, or related field.
• Basic understanding of design principles and best practices.
• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, Canva, or equivalent.
• Strong communication skills with the ability to effectively articulate design ideas.
• Ability to work independently as well as collaborate in a team environment.
• Eagerness to learn and grow in the field of designing.
• Availability to work in the office.

Benefits

• Gain valuable hands-on experience in designing in a supportive and collaborative environment.
• Work on real-world projects and make meaningful contributions to our products.
• Opportunity to learn, understand about your strengths, and enhance your skills.
• Potential for future full-time employment based on performance and company needs.

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

JD of the Scrum Master.

Along with Scrum Master we need couple of BI developers skilled in Power BI with 3-4 Years of relevant experience in BI and 1+ years of experience in Power BI.

• Responsible for handling the scrum process in a POD structure with coordination of POD team and product owner in Agile methodology
• Supporting the Product Owners to groom and maintain the product backlog in good shape and make them ready for the next sprint
• Facilitating discussion, administrating, and conflict resolution to get the work done including monitoring, tracking and communication to relevant stakeholders.
• Follow the scrum rituals such as sprint planning, daily scrum, stand-up meetings, facilitate & scheduled meetings, demo, decision-making process etc.

  Competencies

• Overall 2-4 years of IT project management and delivery experience with 2+ years of Scrum Master experience in data analytics projects
• Ability to take and understand the commitment to deliver the product on time
• Applicable knowledge of the technologies used by the team, for example in Data Analytics/Data Science area
• Planning and problem solving with product management and delivery teams
• Certified Scrum Professional

In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure. 

• It is a hybrid role of 60-70% UX and 40-30% UI design focus. 
• You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
• You will need to understand and produce design assets for a responsive website.
• You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
• You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.

Key responsibilities include:

• Define and map information architectures and user journeys for the responsive web design solution
• Create, iterate and prototype testable design concepts
• Provide designs and precise specification to the dev team for implementation
• Ensure consistent approach and to be able to contribute as well as using design systems
• Gather briefs and communicate ideas clearly and effectively
• Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys

Experience

• In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
• Experience in designing responsive websites and applications
• Experience in creating, testing and iterating prototypes with stakeholders
• Experience with conducting research and articulating outputs incoherent and understandable formats
• Experience in setting/managing expectations
• Knowledge of accessibility standards and guidelines

Desirable skills include

• A design or research-related degree
• Experience speaking about design at conferences or meetups
• Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
• DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
• Understand Bootstrap or basic responsive HTML/CSS framework
• Embrace Mobile First and Lean UX Design Iteration
• Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
• Must be a champion of Accessibility and Compliance
• Understanding CMS system integrations
• Understanding of third party integrations
• Usertesting knowledge moderated / unmoderated – OR be comfortable to learn

Personality - You will be a good fit if you ...

• Have the ability to manage multiple tasks and changing priorities
• Work with all stakeholders, including the dev team, copywriter, leadership teams
• are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
• Are a good collaborator - you involve main stakeholders for design decisions.
• a champion in meeting user needs, even if it means challenging the brief or assumptions made
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
• Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/

Role & Requirements

• 2+ year experience in application development
• ability to write efficient SQL queries and design schemas for relational databases
• good knowledge of operating systems and networking concepts
• experience in using and understanding code from Open Source
• experience with implementing best software engineering practices like version control with git, code reviews, writing unit-tests, writing readable code
• experience with Python and Django is a plus.
• inclination towards researching new technologies and adapt them to solve challenges we face

We look for engineers who

• Are committed to their growth and learning
• care about working in and building a strong engineering culture
• want to take significant ownership and decision making power
• want to make an impact in the real world while working with a great team in a hyper-growth environment