Sales Team Leader

Job Title: Customer Support Executive

Process: Kotak Bank Process

Eligibility:

Graduates with 6+ months experience

Undergraduates with 6+ months experience

Communication Requirement (Versant):

Versant 3 – Average Communication

Versant 4 – Good Communication

Salary (Take Home):

Graduate

Versant 3: ₹17,000

Versant 4: ₹18,000

Undergraduate

Versant 3: ₹16,000

Versant 4: ₹17,000

Job Responsibilities:

Handle customer queries related to Kotak Bank products

Resolve customer issues professionally

Maintain quality and customer satisfaction

Job Details:

Shift Timing: 9:30 AM – 6:30 PM

Shift: Day Shift

Week Off: 1 Rotational Week Off

Location: Eureka Outsourcing Solutions

About the Internship

Monsoonfish is opening its doors to talented, curious, and ambitious final-year design students who are ready for a reality check of the world. Real design, real clients, and real impact. If you’re looking for a killer graduation project experience, this is it. 

What You Will Experience

At Monsoonfish, you won’t just see design happen; you will be part of it. Interns work closely with our design team and gain first-hand exposure to real client projects across diverse industries. This is the place where your ideas matter, your design voice develops, and you grow. 

What You Will Learn

During your internship, you will have the opportunity to:

• Work directly on live projects with real clients and real constraints

• Participate in user research and usability studies

• Learn how to translate insights into thoughtful UX flows

• Develop design systems and visual languages

• Build high-fidelity UI screens across web and mobile

• Collaborate with cross-functional teams including UX strategists, developers, and project managers

• Understand end-to-end product thinking from concept to delivery

• Present your work, defend your decisions, and refine your storytelling

• Experience the pace, excitement, and responsibility of a professional design studio.

Who Should Apply

Are you the kind of design student who enjoys finding patterns in chaos?

Who can’t resist asking “why would a user do that?”

Who loves solving problems that don’t have just one right answer?

If you nodded, we’d love to chat with you. This internship is for final-year design students who are:

• Passionate about UI/UX and want to learn how real products take shape
• Curious and observant — not just about design, but about people
• Comfortable with tools like Figma, Adobe XD, or anything that helps ideas come alive
• Eager to make their graduation project meaningful — something you’ll actually want to show off
• Excited to collaborate, debate, learn, and design in an environment where creativity truly flows

What We’re Looking For

We’re not searching for perfection. We’re searching for perspective. You might fit right in if you:

• Enjoy thinking through problems before jumping to solutions
• Can explain your design decisions (and question your own)
• Appreciate feedback and know how to build with it, not defend against it
• Care about craft and consistency, but also about purpose and people
• Bring your own spark, be it quiet insight, curiosity, or courage to challenge a norm

We value clarity, curiosity, and character just as much as your design skills.

Why Monsoonfish

You’ll work on real projects that impact real users—not just academic assignments. You’ll collaborate with designers who think critically, experiment confidently, and push creative boundaries. You’ll learn through hands-on work, thoughtful discussions, and guidance from people who genuinely care about your growth. You’ll join an energetic, collaborative culture where your graduation project carries purpose and relevance. And while the work will challenge you, it will also be engaging—because the environment and the experience matter.

How to Apply

Share your portfolio and resume with us, along with a brief note on why you’d like to do your graduation project with Monsoonfish. Show us your perspective, your process, and your passion.

Work Experience:

• Should have 8+ years of relevant experience from BPO background.
• In depth sales experience, with industry expertise and proven track record against getting good campaigns & generating revenue.
• Experience in transitioning campaigns on board (Inbound/Outbound) Lead Gen, Survey, and Sales.
• Should have in depth knowledge in negotiating/Quoting prices of different work models.

Key activities/Responsibilities

- Identify potential leads independently through networking, cold-calling and/or other sources in the assigned territory/geography.

- Creating and closing new business opportunities for the company

- Work closely with delivery functions in ensuring successful execution of projects.

- Develop relationships with potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social Networking.

Genspark is hiring Professionals for C Development for there Premium Client

Work Location- Chennai 

Entry Criteria 

Graduate from Any Engineering Background /BSc/MSc /MCA with  specialization(Computer/Electronics/IT ) 

Minimum 1 year experience in Industry 

 Working Knowledge of C/Embedded/C++/DSA 

Programming Aptitude (Any Language) 

Basic understanding of programming constructs: variables, loops, conditionals, functions 

Logical thinking and algorithmic approach 

Computer Science Fundamentals: 

Data structures basics: arrays, stacks, queues, linked lists 

Operating System basics: what is a process/thread, memory, file system, etc. 

Basic understanding of compilation, runtime, networking and sockets etc. 

Problem Solving & Logical Reasoning 

Ability to trace logic, find errors, and reason through pseudocode 

Analytical and debugging capabilities 

Learning Attitude & Communication 

Demonstrated interest in low-level or systems programming (even if no experience) 

Willingness to learn C and work close to the OS level 

Clarity of thought and ability to explain what they do know 

 Soft Skills : 

Able to explain and communicate the thoughts clearly in English 

Confident in solving new problems independently or with guidance 

Willingness to take feedback and iterate 

Evaluation Process 

Candidates will be assigned an online test,  followed by Technical Screening. 

Shortlisted Candidates will have to appear for a F2F Interview with the Client, Chennai. 

·    What you’ll be doing:

  Architecting and delivering mid to large scale Enterprise Applications on Microsoft Platform.

·      Recommending and participating in activities related to the design, development and maintenance of the Enterprise Application Architecture.

Delivering projects on time with quality.

·      Provide technical leadership regarding technology or project to customers and team members

·      Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies and knowledge related to recent, current and up-coming vendor products and solutions.

·      Participate in technical forums and discussion within the team and with clients.

·      Guides and mentors’ team in terms of technical solutioning.

What you’ll bring to the team:

·      You have 15+ years of experience in Strong design & coding experience in Dot net framework using design patterns & OOPs concepts.

·      You have practical knowledge & good understanding of cross technology and functional domains, programming concepts and logical approach for problem solving.

You hold rich experience on web development technologies including ASP.NET, MVC5, JavaScript, jQuery, HTML5, AJAX, XML and CSS.

·      You have experience in web application Architecture and Development with hands on expertise in delivering solutions, customizing C#, ASP.Net applications using development tools like Visual Studio 2010/2012.

• Excellent verbal and written communication skills in English
• Strong customer service orientation
• Basic computer knowledge and typing skills
• Flexibility to work in shifts, including weekends and holidays
• Handle inbound/outbound customer calls regarding product/service inquiries and issues
• Ability to empathize with customers and provide appropriate solutions
• Good problem-solving skills
• Ability to work in a fast-paced and target-driven environment

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with the ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required, administrative work, and general clerical support.

• Greeting receiving visitors at Front Desk.
• Maintaining a record of visitors.
• Handling client/visitors, complaints/feedbacks and other related problems and communicate to next level.
• Announce directing them to the concerned department or person.
• Answering, screening forwarding all phone calls enquiries.
• Provide basic accurate information via phone calls.
• Receiving, sorting, distribution dispatch of daily mails or deliveries.
• Ensure tidy presentable front desk area.

• Graduate with minimum 2 years experience in the front desk, or related professional area.
• Mature, Self-driven and capable of handling tasks independently.
• Excellent communication skills. Should be proficient in both written spoken English.
• Should be a team player.