Career Counsellor

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates

like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Key Responsibilities

• Handle student inquiries and provide clear, detailed information about courses, programs, and admission procedures.
• Counsel prospective students on appropriate course options based on their educational background, interests, and career aspirations.
• Follow up with leads through calls, emails, and in-person meetings to achieve monthly and quarterly enrollment targets.
• Coordinate with marketing and academic teams to ensure a smooth and efficient admission process.
• Maintain strong relationships with students by delivering exceptional customer service, contributing to student satisfaction and retention.
• Maintain accurate records of leads, follow-ups, and admissions in CRM systems or internal databases.
• Participate in promotional events, webinars, and information sessions as required.

Required Skills and Qualifications

• Minimum 2 years of experience in EdTech, educational sales, or student counselling.
• Fluency in Kannada, English, and Hindi (spoken and written).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and collaborate with teams effectively.
• Graduate degree in any discipline; additional certification in counselling, sales, or student guidance is an added advantage.
• Strong organizational skills, time management, and attention to detail.
• Proficiency in basic computer applications (MS Office, email, CRM tools) preferred.

Preferred Attributes

• Goal-oriented mindset with the ability to work in a fast-paced environment.
• Empathetic approach with excellent listening and counselling skills.
• Willingness to learn, adapt, and handle diverse student requirements.

Job Summary:

We are looking for a strategic and creative Social Media Manager to lead the content planning, execution, and marketing across three key verticals of the BFC Group. The ideal candidate will be responsible for building a strong social presence, driving engagement, and aligning content with the brand’s voice and business goals.

Key Responsibilities:

• Content Strategy & Planning:
• Develop and manage monthly content calendars for all three verticals.
• Collaborate with internal teams to align content with marketing campaigns and business objectives.
• Conduct competitive and audience research to inform content tone and style.
• Content Creation & Execution:
• Oversee the creation of original, engaging, and brand-aligned content (text, image, video, reels, stories, etc.).
• Work with designers, videographers, and copywriters to produce content that performs.
• Ensure timely posting across all relevant social media platforms.
• Social Media Marketing & Management:
• Manage social media tools for scheduling, analytics, and community management.
• Track performance metrics and generate insights for continuous improvement.
• Brand Engagement:
• Monitor social media trends and viral content opportunities.
• Respond to comments, messages, and queries in a timely and professional manner.
• Build and nurture online communities for each vertical.
• Reporting & Analysis:
• Prepare monthly performance reports with actionable insights.
• Suggest improvements based on analytics, user behavior, and campaign performance.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• 2–4 years of experience managing social media accounts (preferably across multiple brands or verticals).
• Strong understanding of platform-specific best practices (Instagram, Facebook, LinkedIn, YouTube, etc.).
• Proficiency with tools like Meta Business Suite, Canva, Buffer/Hootsuite, and analytics dashboards.
• Excellent communication, writing, and visual storytelling skills.
• Ability to multitask, manage deadlines, and work collaboratively.

Reporting and Business Intelligence

Minimum of 8 to 10 years of experience in Report building and Business Intelligence with

Profound knowledge on Oracle BI Publisher and BI Analytics with Oracle Fusion HCM domain especially in Core HR, Payroll and Absences modules

Primary skill:

• Experience generating BI publisher reports, dashboards and drill-down reports
• BI Publisher (RTF design/ eText/ Scheduling/ Parameter Handling/Bursting/backup and migration of reports to different pods)
• Design Oracle BI Publisher Data Models, Data sets and Templates/sub-templates
• Strong PL/SQL and Advanced PL/SQL experience
• Solid understanding of performance tuning best practices and experience improving end-to-end processing times
• Knowledge on the data models related to Fusion HCM (Core HR, Absence and Payroll modules)

Nice to have skills:

• Experience generating BI publisher reports, dashboards and drill-down reports
• Strong OBI Administrator activity
• Create mobile applications with Oracle Business Intelligence Mobile App Designer
• Use BI Mobile to access BI Content
• Create and modify Interactive Dashboards
• Knowledge of additional reporting tools viz. HCM Extract / OTBI / Analysis Dashboard would be an added advantage

Behavioural and Process Skills

• Experience working in Agile teams
• Self-motivated and self-directed abilities to prioritize and execute tasks in a high-pressure environment with "time-critical" deadlines
• Proven analytical, evaluative, and problem-solving abilities
• Possesses a team and customer service provision orientation