Technical Support Manager

• 5+ years of hands-on ServiceNow development experience.
• 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
• Technical Certifications:
• Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
• Strongly Required: ServiceNow Certified Application Developer (CAD).
• SPM Module Expertise (Hands-On):
• Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
• Proven experience with Application Portfolio Management (APM).
• Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
• Platform Skills:
• Expert proficiency in ServiceNow scripting (both client-side and server-side).
• Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
• Experience building and consuming REST/SOAP web services.
• Analytical Skills:
• Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

• BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibilities:

• SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
• Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
• Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
• Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
• Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
• Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
• Custom Development & Platform Expertise:
• Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
• Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
• Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
• Integrations:
• Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
• Stakeholder Collaboration & Support:
• Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
• Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
• Reporting and Analytics:
• Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
• Governance and Maintenance:
• Manage application upgrades, patching, and release cycles for the SPM suite.
• Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

Qualifications

Experience as administrative assistant conducting business operations and managing rhythm of business for a team of 100+ people. Should have experience managing executive visits and team events, vendor management. Procurement, asset management

Company : Barcadly Services (www.barcadlyservices.com)

Job Description: Social Media Management (SMM) Intern

About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai

& Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri.

Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At

Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital

Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering

personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing

themselves in the digital arena."

Position Overview:

We are seeking a dynamic and enthusiastic Social Media Management Intern to join our team. The ideal

candidate is passionate about social media, digital marketing, and has a creative flair. This internship

provides an excellent opportunity to gain hands-on experience in social media management, content

creation, and community engagement.

Responsibilities:

• Content Creation: Assist in developing engaging and creative content for various social media

platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.

• Social Media Scheduling: Schedule and publish content on social media channels using social

media management tools. Monitor and analyze the performance of posts and suggest

improvements based on analytics.

• Community Engagement: Respond to comments, messages, and mentions on social media

platforms to foster community engagement. Identify and engage with influencers, partners, and

followers to build brand awareness.

• Research and Trends: up-to-date with industry trends, social media algorithms, and emerging

platforms. Provide insights and recommendations for optimizing social media strategies based on

industry best practices.

• Analytics and Reporting: Assist in tracking key social media metrics using analytics tools.

Compile regular reports summarizing social media performance and suggest areas for

improvement.

• Campaign Support: Support the planning and execution of social media campaigns, contests, and

promotions. Collaborate with cross-functional teams to ensure seamless integration of campaigns

across various channels.

Qualifications:

• Currently enrolled in a relevant undergraduate or graduate program (Marketing, Communications,

Digital Media, or related field).

• Strong written and verbal communication skills.

• Familiarity with major social media platforms.

• Creative thinking and ability to generate innovative ideas.

• Basic understanding of social media analytics.

• Ability to work independently and as part of a team.

• Basic graphic design skills are a plus.

Position: SRE/ DevOps

Experience: 6-10 Years

Location: Bengaluru/Mangalore

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and applications. You will work closely with the development team to build and maintain scalable infrastructure, implement best practices in CI/CD, and contribute to the overall stability of our technology stack.

Roles and Responsibilities:

·       CI/CD and DevOps:

o  Implement and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure efficient and reliable software delivery.

o  Collaborate with development teams to integrate DevOps principles into the software development lifecycle.

o  Experience with pipelines such as Github actions, GitLab, Azure DevOps,CircleCI is a plus.

·       Test Automation:

o  Develop and maintain automated testing frameworks to validate system functionality, performance, and reliability.

o  Collaborate with QA teams to enhance test coverage and improve overall testing efficiency.

·       Logging/Monitoring:

o  Design, implement, and manage logging and monitoring solutions to proactively identify and address potential issues.

o  Respond to incidents and alerts to ensure system uptime and performance.

·       Infrastructure as Code (IaC):

o  Utilize Terraform (or other tools) to define and manage infrastructure as code, ensuring scalability, security, and consistency across environments.

·       Elastic Stack:

o  Implement and manage Elastic Stack (ELK) for log and data analysis to gain insights into system performance and troubleshoot issues effectively.

·       Cloud Platforms:

o  Work with cloud platforms such as AWS, GCP, and Azure to deploy and manage scalable and resilient infrastructure.

o  Optimize cloud resources for cost efficiency and performance.

·       Vulnerability Management:

o  Conduct regular vulnerability assessments and implement measures to address and remediate identified vulnerabilities.

o  Collaborate with security teams to ensure a robust security posture.

·       Security Assessment:

o  Perform security assessments and audits to identify and address potential security risks.

o  Implement security best practices and stay current with industry trends and emerging threats.

o  Experience with tools such as GCP Security Command Center, and AWS Security Hub is a plus.

·       Third-Party Hardware Providers:

o  Collaborate with third-party hardware providers to integrate and support hardware components within the infrastructure.

Desired Profile:

·       The candidate should be willing to work in the EST time zone, i.e. from 6 PM to 2 AM.

·       Excellent communication and interpersonal skills

·       Bachelor’s Degree

·       Certifications related to this field shall be an added advantage.

Must Have Skills

• WPF Performance Suite

• .Net Framework

• C++

Good To Have Skills

• C# Studio

• C#. Net Logger

• MS SQL Server

• .Net Programming-C# .Net

Penning down a quick read about the organization and the role for your consumption and I request you to send across couple of sample work of yours which will be the first level screening to decide on the next steps of evaluation.

Expectations from the role –

·        Designing and building the website front-end.

·        Creating the website architecture.

·        Designing and managing the website back-end including database and server integration.

·        Generating WordPress themes and plugins.

·        Conducting website performance tests.

·        Troubleshooting content issues.

·        Monitoring the performance of the live website

·        Proven work experience as a WordPress Developer.

·        Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

·        Knowledge of code versioning tools including Git, Mercurial, and SVN.

·        Experience working with debugging tools such as Chrome Inspector and Firebug.

·        Good understanding of website architecture and aesthetics. 

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

Design and develop robust services in coordination with front-end developers, ensuring the production and development of high-quality and well-tested code

Design, develop and test features alongside other technical departments

Lead the department in the design, development, deployment, and operation of services used by our users

Optimise APIs for any applications while creating and maintaining unit tests for new code as well as fix defects

Participate in the continuous integration of automated builds and deployments, ensuring that deliverables meet functional and design requirements and specifications of the site/software. Work with engineering leadership in solving and architecting solutions for challenging or complex site/software development issues.

Take initiatives in developing and maintaining integrations of best practices within the backend department