Technical Support Manager

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Location: On-site – Bengaluru

Duration: 3 Months (Full-Time Internship)

Stipend: ₹15,000 per month

Role Overview:

As a Content Creator Intern, you'll be responsible for ideating, creating, and delivering content that engages audiences across platforms—especially around tech and long-format narratives. You’ll be featured in some on-camera content, so we are currently looking for a male candidate for role-specific requirements.

Key Responsibilities:

● Conceptualize and create engaging long-format content, particularly in the tech space.

● Script, shoot, and edit videos for social media, YouTube, and other digital platforms.

● Be comfortable appearing on camera as a presenter or host for certain video formats.

● Collaborate with designers, editors, and marketing teams to bring creative ideas to life.

● Stay updated with trends across YouTube, Instagram, and LinkedIn.

Requirements:

● Male candidate (role involves on-camera presence requiring a male host).

● Experience in creating or scripting tech-related or long-format content.

● Basic knowledge of tools like Adobe Premiere Pro, After Effects, Canva, or Figma is a plus.

● Strong storytelling and communication skills.

● Comfortable in front of the camera and presenting ideas clearly.

● Available to work full-time on-site in Bengaluru for the internship duration.

Perks & Benefits:

● Stipend of ₹15,000/month

● Hands-on experience with real brand campaigns and content creation.

● Creative mentorship and professional development.

● Certificate and letter of recommendation on successful completion.

Experience- 8 to 11 years

Location- Bangalore

Work Mode- Hybrid

Role- SDET Lead Engineer

Job Overview: We are looking for a highly skilled Software Development Engineer in Test (SDET) with proven experience in product development and the financial services domain.

Education & Technical Qualifications:

• Bachelor’s / master's degree, in IT OR Computer Science strongly preferred.
• Strong experience in Backend & UI Automation, API Automation, and Database
• Hands-on experience with REST API automation and WebSocket automation
• Hands-on experience with Java programming languages
• Proficiency in JavaScript
• Extensive hands-on experience with automation tools: Selenium, Rest-Assured, TestNG, TOSCA
• Expertise in BDD with Cucumber
• Ability to design, develop, and maintain scalable automation frameworks
• Strong understanding of test strategies, test planning, and defect management
• Experience in integrating automation suites with CI/CD pipelines
• Good understanding of Agile/Scrum methodologies

Roles & Responsibilities:

• Design, develop, and execute automated test scripts for UI, API, and DB layers
• Automate REST APIs and WebSocket-based services
• Implement BDD scenarios using Cucumber and maintain feature files
• Collaborate with developers, product owners, and QA teams to ensure quality delivery
• Analyze test results, report defects, and track them to closure
• Continuously improve test coverage and automation efficiency
• Participate in code reviews and provide quality-driven feedback

Strong UI/UX Product Designer Profile (UX-first focus)

Mandatory (Experience 1): Must have 2+ years of hands-on experience in UI/UX or Product Design roles with a strong focus on UX (user flows, journey mapping, usability) from a product company background

Mandatory (Experience 2): Must have hands-on experience in end-to-end design process including user research, persona creation, wireframing, prototyping, and high-fidelity designs

Mandatory (Design Skills): Must be strong in Figma and/or Adobe Suite (Photoshop, Illustrator, XD, Sketch) with practical exposure to creating UI designs and prototypes

Mandatory (Collaboration): Must have experience working cross-functionally with product managers, developers, or business teams

Mandatory (Company): Product companies (B2C preferred)

Mandatory (Portfolio) : Must have a strong portfolio showcasing end-to-end UX process (user research, flows, wireframes, prototypes, final designs); preference for candidates with live product work (web/app) demonstrating real-world impact

Mandatory (Education) : Bachelor’s degree in Design, HCI, or related field (or equivalent experience)

Mandatory (Note): Candidate must be willing to complete a design assignment as part of the hiring process (non-negotiable)

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

About the role

We are looking for a AI prompt engineer to assist in designing and organizing digital coloring books and related content for distribution channels. This is a remote/work-from-home position ideal for someone creative, detail-oriented, and eager to learn.

Responsibilities

• Assist in creating and organizing coloring book content (themes, illustrations, layout)
• Design covers and interiors using tools like Canva (basic knowledge is a plus)
• Ensure files are KDP-ready (correct dimensions, formatting, and resolution)
• Support in researching trends and developing ideas for new books
• Maintain an organized asset library for all created content

Location & commitments

• Work from home
• Part-time or full-time based on availability and workload

Candidate requirements

• Creativity and an eye for detail
• Basic knowledge of Canva is a plus (training can be provided)
• Interest in coloring books, publishing, or graphic design
• Willingness to learn and grow in the digital publishing space
• Must have a computer/laptop and internet connection

Salary Structure

• Monthly pay: Up to ₹10,000 based on experience and performance

MDM Engineer / Developer

As a Developer, you are responsible for creating and maintaining software development lifecycle activities pertaining to the business applications. You will design, code, test, debug, and document existing and new enhancements.

Responsibilities: 

• Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Maintains a culture of open communication, collaboration, mutual respect and productive behaviors; hires, trains and retains top tier talent and mentors team members to new and fulfilling career experiences.
• Writes clean, efficient and well-engineered front-end code that can serve as standard of excellence for other team members.
• Conducts code reviews and provides guidance on code management, release management, environment management, process flows and documentation.
• Identifies risks, barriers, efficiencies and opportunities when thinking through development approach.
• Explores all technical options when considering a solution, including homegrown coding, third party sub-systems, enterprise platforms and existing technology components.
• Participates in collaborative efforts through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, and release support.
•  Understands lifecycle of various technology sub-systems that comprise eCommerce platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations and dependencies; understands and advises of optimal upgrade paths.
• Leverages relationships with key IT, QA and other corporate colleagues by communicating and collaborating on cross function initiatives.
• Participates in collaborative technology discussions and accepts and provides constructive criticism in a professional manner. Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Develops technical documentation, such as system context diagrams, design documents and release procedures.
• Participates in troubleshooting efforts for production issues of all levels and severities, through a hands-on approach or through delegation, and assigns to third party front-end developers as appropriate and tracks progress.
• Participates in efforts to monitor web properties for uptime, and proactively identify future problems by analyzing trends, data and monitoring reporting.

Qualifications:

• Bachelor’s degree in eCommerce, eBusiness, information technology or related field required. 
• 3 years required, 5 years preferred experience in a development role in an enterprise environment with responsibility for the delivery and support of world class technology solutions.
• 3 years required, 5 years preferred experience with coding experience in required language, platform, and/or technology.
• 3 years required, 5 years preferred experience developing solutions using modern tools and practices.
• Working knowledge with code management systems.
• Working knowledge with intake and task management tools.
• Working knowledge of the Software Development Lifecycle (SDLC)
• Working knowledge of development frameworks
• Working knowledge with build tools
• Working knowledge of Agile delivery methodologies
• Ability to multi-task and reprioritize in a dynamic environment
• Outstanding written and verbal communication skills

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Job Description

 A job where you increase the depth of your expertise in computer vision.

 A job where you learn and implement the SOTA papers.

 A job where you write vectorized code that runs in seconds, not in minutes.

 A job where models learn to see and understand the world around them.

 A job where models run real-time because you optimize every byte.

 A job where you keep the career promises that you made to yourself.

 A job where you keep the learning promises that you made to yourself.

 If this scares you, don't read.

 If this excites you, we might love you.

Role

 We are looking for a passionate Machine Learning Engineer to join our team.

 The ideal candidate will be an enthusiastic developer with 2-5 years of experience in the field of Computer Vision and Artificial Intelligence.

 If building things and writing code excite you, this is the startup you belong.

Key Technologies

 Must be an expert in Python and Numpy.

 Experience with Tensorflow/Keras/Pytorch is required.

 Unsatiable hunger for writing beautiful code.

 Knowledge of python design-patterns.

 Some experience with C++ is preferred.

 Knowledge working closely with version control (GIT).

 Excellent communication skills and being able to work independently.

 Strong problem-solving and coding skills override everything else written above.

About AIMonk

 Run by IIT Kanpur alumni, AIMonk is a deep tech startup.

 We build beautiful and scalable software using computer vision and deep learning.

 We pride ourselves in solving problems nobody else can in the space