Technical Support Manager

Company: A cyber security company, helping leaders continuously improve their security posture.

Team Size: 200 +

Responsibilities

• Analyze, plan, and develop requirements (and standards) for scheduled projects.
• Assign and oversee the daily tasks of technical personnel while ensuring the team is working toward established milestones.
• Hold regular team meetings to determine the progress and address any questions or challenges regarding projects.
• Determine and define clear deliverables, roles, and responsibilities for security engineers required for specific projects or initiatives.
• Research and evaluate different trends and technology in the cyber space and articulate the same to the team.
• Hands-on experience with vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, database, and application servers.
• Strong written and verbal communication skills with the ability to collaborate through all parts of the business.
• High performance skillset which not only understands the threat spaces as it relates to risks, but also is able to meet the technical challenge of communicating this out to our teams/customers.
• Leadership skills which bring out the best in the team. This includes both direct leadership but also cross-functional capabilities.
• 5+ years in a vulnerability management program. Knowing not only how to assess vulnerabilities, but prioritize and drive remediation of the same.
• Ability to communicate at the executive leadership levels. Understanding how to translate technical gaps to business risk is critical for communication in this role.
• Reporting gaps in a meaningful way that addresses a business risk as well as providing technical solutions to the operations teams in remediation is key.
• Experience in interacting with auditors and regulators.
• Travel to client location (within India and abroad) as and when required.
• Conduct exit briefing and presentation to clients and relevant stakeholders.
• Work with pre-sales on technical proposals and RFP responses.
• Certification in Project Management or related technical field will be an added advantage.
• Experience in working in a high-level collaborative environment and promoting teamwork
• Ability to predict challenges and seek to proactively head-off obstacles.

Education : Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Experience : 12 -16 years

Location : Chennai (Hybrid)

Compensation: Best in Industry

Why should we talk?

We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 Billion. Our vision is to make cybersecurity available for all, not just the Fortune 500 companies.

We live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with a competitive best in industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home.

If you are passionate about cybersecurity just as we are, we would love to pick your brains.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

• 32-bit Microcontroller knowledge is essential (ARM Cortex based micro-controllers (STM32).
• Esp32 architecture knowledge is essential.
• Strong experience in C, C++, Free-RTOS
• Strong experience in CUBEMX IDE, MDK Version 5 – Keil, Arduino IDE environment
• Good knowledge in HW and communication protocols like CAN, SPI, UART, I2C, USB 
• Good knowledge in TFT Displays and Sensors is added advantage
• Good knowledge of implementation of motor controls as required, pulse width modulation schemes (PWM).
• Good knowledge of power electronics (TRIACs, MOSFETs, IGBTs, gate drivers) and require protections (Over/under voltage/current).
• Document firmware designs, specifications, test plans, revisions and produce test reports

Desired Candidate Profile

• A Bachelor’s degree in Business or related field or an MBA
• A minimum of 3 years’ experience in business analysis or a related field
• Exceptional analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook
• Excellent planning, organizational and time management skills

• To bid on portals like Upwork, Guru, Freelancer, PPH, etc. Sending Proposal bid to grab new business opportunities Coordinate development of detailed technical proposals with the technical team.
• Must have prior Lead Generation experience on Web and Mobile Applications.
• Client Handling (Managing Existing clients and acquiring new clients) interaction clients to analyze the project requirements.
• Bidding and New business generation on Bidding Platforms

JOB PROFILE : SHOPIFY DEVELOPER

• Education: Bachelor's Degree in IT, Computer Science, Computer Programming, or a similar field
• 2+ years of experience developing within the Shopify and Shopify Plus platforms
• 2+ years of experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS, XML
• Troubleshooting & debugging skills
• Interest in staying current and applying the most current best practices
• Able to work effectively in a fluid, fast-paced environment
• Has a true passion for design and technology
• A disciplined approach to testing and quality assurance
• Positive attitude, high energy, and love for broadening web development skill set

RESPONSIBILITIES

WHAT YOU'LL DO:

• Collaborating with the UX and UI design teams to produce seamless, robust, and innovative front-end user experiences
• Generating custom-tailored Shopify themes, and altering pre-existing templates
• Working closely with project managers to deploy project requirements
• Managing multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice
• Understanding business needs that drive project features & functions and provide internal consultation

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

* Translate designs and wireframes into high quality code.

* Design, build, and maintain high performance, reusable, and reliable Java code.

* Ensure the best possible performance, quality, and responsiveness of the application

* Identify and correct bottlenecks and fix bugs.

* Help maintain code quality, organization, and automatization

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Ability to design applications around natural user interfaces, such as “touch”

- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

- Knowledge of the open-source Android ecosystem and the libraries available for common tasks

- Ability to understand business requirements and translate them into technical requirements

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Understanding of Google’s Android design principles and interface guidelines

- Proficient understanding of code versioning tools, such as Git

- Familiarity with continuous integration