Technical Support Manager

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Role - UX Designer

Experience - Min 2.5 years

Location - Mumbai

About our client :-

Our Client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers.

What you’ll be doing :-

• Own the solution design and user experience aspects of any project/product. This includes conducting user research through interviews, observations and other research methods & translating it into insights that are simple, intuitive and result in delightful user experiences.

• Understands product specifications and identifies user touchpoints/ interactions through the various journeys

• Work closely with the product team to translate business requirements into user personas, conceptual diagrams, wireframes, prototypes (paper sketches to high- fidelity), flow diagrams and finally production quality mocks for web, mobile web and apps.

• Create images and videos for our various products selling on multiple e-commerce websites.

• Producing graphic content for landing pages, page layouts, site graphics & static & banners

• Defining standards and guidelines for UI and Usability.

• Will work across different brands from food/fashion/BPC categories.

• Suggest design solutions in the form of sketches, storyboards, wireframes, and paper/interactive prototypes.

What will you bring :-

• You are comfortable working hands-on in a fast-paced start-up environment.

• Must have the ability to work with a sense of urgency and be able to successfully navigate changing priorities

• 2-3 years of experience as a visual designer

• Advanced proficiency in visual design software, such as Adobe Creative Suite's InDesign, Photoshop, and Illustrator or any other relevant tools

• Knowledge of 3D design and animation tools such as 3DS Max, Maya.

Why work with us :-

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

• You will work with a solid set of people from diverse backgrounds.

• You will independently lead projects and have ownership of your deliverables.

• You will be pushed out of your comfort zone and watch your learning curve spike

Job Title: Content Marketer

Location: Jayanagar, Bengaluru

About WarpDrive:

We're a Salesforce Platinum Partner that caters to large enterprises and We're a bootstrapped, motivated bunch where people have found lifelong friends. And guess what? There's no cap on the number of holidays you can take!

Who You Are:

You can strike up a conversation with anyone. You don't just ask questions—you ask the right questions to get to the heart of any matter—and come away with insights that others might miss. 

You think clearly, can structure problems, and know what separates great content from good. 

You've got a background in building the visual language of B2B brands. Familiarity with Salesforce is a big plus!

What You'll Be Doing:

• Putting on your detective hat: With over 200 teammates and dozens of customers, you'll know who to talk to and what questions to ask to get the best information. 
• Thinking strategically: Decide where to focus our content efforts for the biggest impact. You'll be marketing to CXOs and working closely with our Head of Growth.
• Shaping our voice: We know (and so do you) that IT services providers have some of the more boring branding and content. We’ll be relying on you to change that; to turn complex ideas into content
• Having fun with it: You’ll be coming up with a fun spin on everything, and then work with our amazing design team to bring your vision to life.

Why You'll Love Working with Us:

• We’re your kinda people: We’re not family. But many of us have found lifelong friends here.
• Unlimited holidays: If we’re hiring you, we trust you to get the job done. There's no cap on the number of holidays you can take!
• Ladder up fast: As the first content marketer, you’ll have the freedom to shape the strategy. The more results-driven you are, the faster you’ll grow. 
• You like transparency and honesty: We believe in open communication. You'll always know where the company is headed and how your contributions are making a difference.
• Growth opportunities: We're invested in your growth. Whether you want to deepen your expertise or broaden your skills, we'll support your professional journey every step of the way.

Ready to Join Us?

Forget the oxford comma and the cover letter—we won't read it, and we'll know you didn't read this if you send one!

Instead, show us you can think clearly. You could choose either of these prompts :

• Ask Us Thoughtful Questions: As a content marketer, what would you want to know about WarpDrive that you can't find on Google?
• Share a Creative Idea: Make a 1-min video about a content idea you have for us.
• Show Your Strategy: Outline how you'd approach making content work for WarpDrive.

We want you to have fun with this assignment. Be as creative as you'd like!

How to Apply:

Send your resume and your creative assignment. We can't wait to see what you come up with!

Looking forward to potentially welcoming you to the WarpDrive family!

Hi,

I am HR from Janapriya school , Miyapur , Hyderabad , Telangana.

Currently we are looking for a primary computer teacher .

the teacher should have atleast 2 years experience in teaching computers .

Intrested candidates can apply to the above posting.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 150+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.  

URL: https://appitsimple.com/about  

Appitsimple is looking for a highly resourceful EA to CEO with the ability to also be extremely effective independently.

Responsibilities:

• Managing an active calendar of appointments of the CEO
• Complete a broad variety of administrative tasks.
• Provide a bridge for smooth communication between the CEO and internal departments
• Taking MOM and working closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities.
• Maintain and take care of organization data.
• Proficient in Microsoft Office.

 Requirements

• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships with employees 
• Expert-level is written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Proven ability to handle confidential information with discretion.
• Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
• Forward-looking thinker, who actively seeks opportunities and proposes solutions.

Roles and Responsibilities

Desired Candidate Profile

Fullstack Developer/Architect/Programmer:

1. 8-10 years experience as Developer/Programmer.
2. Should have an expertise in Core Java, Java & J2ee
3. Built MVC based Web Application Using JSP/Struts framework
4. Experience in Webservices-Restful
5. Experience in Application Servers like Tomcat and WebLogic
6. Good Knowledge of implementing JMS messaging services
7. Good knowledge of HTML5,CSS and JavaScript – Angular.js,Bootstrap, React.js
8. Should have skills in Spring 3.x, Hibernate, Weblogic 12c Implementation