Technical Support Manager

We are seeking a dynamic and results-driven Life Insurance Sales Manager to lead and expand our life insurance sales team. The Sales Manager will be responsible for recruiting, training, and mentoring insurance agents, driving team performance, and achieving sales targets. The ideal candidate should have a strong background in life insurance sales, excellent leadership skills, and a passion for helping clients secure their financial futures.

* Recruit, train & manage 5–10 advisors per month

* Drive sales through channel partners & meet targets

* Ensure compliance & advisor performance

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

Greetings!!

Wissen Technology is hiring for Architect role.

Required:

10+ years of experience in development.

Exposure on any of the backend tech stack.

Must have experience on working with Equity Swaps.

Must have experience on working with Banks.

Open to work from office on Hybrid mode.

Open to work from Bangalore location.

Company Profile:

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

https://www.youtube.com/watch?v=H_rLmHvlOKg

Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview

LinkedIn: https://www.linkedin.com/company/wissen-technology

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

What You will do

We're looking for bright Senior DevOps engineers that are deeply experienced individual contributors and dynamic team leaders, to join our dedicated DevOps Practice Group. As a Senior DevOps practitioner at Zemoso you’ll use your expertise to provide DevSecOps services to our customers and to our inhouse Dev teams.

Basic Qualifications

• Bachelor's degree in computer science, engineering or equivalent experience. 
• 15+ years of overall IT experience
• 10+ years of DevOps experience with 5+ years of it on Azure platform
• Relevant Azure Certification(s)

Must have experience

• IaC tools ARM/bicep template, Azure DevOps
• GITHub repo and GIT tools
• scripting languages Python, PowerShell, bash development experience
• CI/CD design, build management.
• Container tools Docker and Kubernetes
• Azure Policy and permissions provisioning.
• IT experience to design, development (Java Spring Boot), automated testing, REST API’s, Microservices, Pub/Sub architecture
• Costing, budgeting, forecasting, monitoring cloud expenses.
• Architecture drawings and proposals, presentations.
• Stakeholder management.
• Prototyping.

Nice to have experience

• IaC tools CloudFormation, Terraform 
• Build tools Apache Maven, Jenkins
• Networking: DNS, TCP/IP, HTTP, CDN and VPN
• Security: NSG, firewall and Azure policies, HTTPS, SSL certificates, KMS key
• Authentication (IAM): SAML 2.0, OpenID Connect, OAuth 2.0, Keycloak-based IdAM, LDAP and AD, and/or 3rd-party SSO.
• Access: RBAC and ABAC
• Load Balancers: Apache, Nginx, HAProxy
• Encryption: PKI infrastructure, Certificate authorities, OCSP, CRL, CSRs, x.509 certificate structures, pkcs12 certificate containers

Additionally, we’re looking for individuals who:

• Will assist in the rollout and deployment of new product features, and deploy applications via automation with configuration management tools
• Will build applications and tools to reduce barriers, decrease friction and speed up delivery of products
• Can effectively articulate technical challenges and solutions.
• Have strong collaborative instincts and interpersonal skills; must enjoy and work well with a wide variety of stakeholders in a complex organization
• Will manage individual project priorities with guidance, meeting deadlines and deliverables.

Benefits

• Competitive salary.
• Work from anywhere.
• Learning and gaining experience rapidly.
• Reimbursement for basic working set up at home.
• Insurance (including a top up insurance for COVID).

Location

Remote - work from anywhere.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.

Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

The Telesales Person is responsible for generating sales through outbound telephone calls. They will contact potential customers, introduce products or services, and persuade them to make purchases or take desired actions. The role requires excellent communication skills, a persuasive demeanor, and a goal-oriented mindset to achieve sales targets.

• Ensuring timely and proper Accounting of entries related to expenses and payments.(Zoho Books)
• Ensure timely payment of Rent, Salary, Utility Bills & statutory dues
• Ensuring Inventories are entered and invoiced in the system.
• Funds Management and vendor’s payment. Reconciliation of Vendors ledger..
• Follow up with Audit Team for Stores Audit, Stock Loss Recovery.
• Stock or inventory management
• Co-ordination with Statutory Auditors.
• Ensure statutory compliances and timely deposit of statutory dues
• Indirect & Direct Tax compliance
• Submission of GST/TDS Returns on monthly, quarterly and annually
• Invoicing, follow up with customer for payment & Reconciliation of customer account

We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.

• Make sure customer queries are solved quickly with a high degree of satisfaction
• Handle customer complaints across email, phone, social media, and live chat
• Maintain and improve customer service SLA’s
• Look for ways to improve our service quality via root-cause analysis
• Help build a customer-centric company culture
• Collaborate closely with our teams

• Bachelor's Degree
• Excellent English writing and speaking skills
• Detail-oriented
• Active on social media
• Hindi, Marathi or Kannada language skills a plus
• A love of photography