Jr. UI/UX Designer

We are hiring for one of our prestigious client for permanent position. You will : • Analyze technology trends and advise clients and team on technology strategy and architecture. • Lead engineering effort from idea to realization. • Collaborate with team members on best practices, code reviews, internal tools and process improvements • Provide leadership in identifying and escalating any issues that may impact team success • Comfortably build prototypes and interfaces from minimal documentation, e.g. design discussions, sketches, white-boarding and user stories rather than detailed wireframes or functional specifications What We Look For: • 1-4years front-end development experience, executing through the entire SDLC from concept to production. • Development experience in front end technologies such as HTML5, React JS, Angular JS, Javascript, CSS3, SASS etc. • Thorough understanding of web concepts • Ability to take ownership of multiple projects and proactively manage them in a fast-paced Agile environment Desired Skills and Experience : • Web Standards, HTML5, CSS, JavaScript, React JS, Angular JS • JavaScript application development using jQuery, prototype, Ext JS • AJAX • JavaScript frameworks, React JS, Angular js

 

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

 

 

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

 

 

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

 

 

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

 

 

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Responsibilities

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of the software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.
• Create and maintain the application's architecture
• Write code that is reusable, testable, and efficient
• Create and implement applications that are low-latency, high-availability, and performant
• Integration of front-end developer-created user-facing components with server-side logic
• Security and data protection implementation
• Data storage solution integration

Skills

• Able to use Postman, JIRA or similar tools
• Python expert with an understanding of at least one Python web framework, such as Django, Flask, or others
• Working knowledge of several ORM (Object Relational Mapper) libraries
• Capable of combining many data sources and databases into a single system
• Knowledge of Python's threading constraints and multi-process architecture
• Solid knowledge of server-side templating languages such as Jinja 2, Mako, etc.
• Fundamental knowledge of front-end technologies such as JavaScript, HTML5, and CSS3
• Knowledge of accessibility and security regulations
• Managing and maintaining AWS
• Able to create RESTful APIs
• Able to integrate third-party APIs
• Familiarity with user authentication
• Authorisation across numerous systems, servers, and settings
• Knowledge of the core design ideas underlying a scalable application
• Experience with Python event-driven programming
• Understanding the distinctions between various delivery platforms, such as mobile vs desktop, and optimising output to meet the individual platform
• Capable of developing database schemas to represent and support business operations
• Excellent unit testing and debugging abilities
• Thorough knowledge of code versioning systems such as Git, Mercurial, or SVN
• Able to deploy the app on client cloud as well.

Requirements:

• Bachelor’s/Master in computer science
• 3-5 years of work experience
• Excellent problem-solving skills
• Able to work in a fast, unstructured environment
• Excellent communication and collaboration skills
• Must have access to FTTH internet connection

Hello Team,

Greetings of the day!!!

Hope you all are doing well,

We are looking for a Technical Writer who can join us within 15 Days or immediately.

Job Location: Permanent WFH

Experience: Min 3+ Years

Responsibilities:
●Write API documentation for API users, such as API reference docs and developer guides. Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.

● Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.

● Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.

●Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user’s understanding of the Open APIs.

●Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.

● Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open API’s.

Requirement

● Bachelor's degree in computer science, technical writing, core sciences or equivalent experience.

● Minimum of 3+ years’ experience in technical documentation, and / or developer outreach / technology partner management roles.

● Experience using Git to manage asynchronous collaboration across large teams

● Experience with authoring documentation in Markdown.

● Familiarity with API documentation tools such as Swagger

● Knowledge of REST APIs.

● Good to have knowledge of tools such as Jekyll, WordPress, Adobe Framemaker, Oxygen XML author, Lucid Chart, and Visio.

● Experience with programming to enable sample code, especially around core web technologies such as Python / Javascript / JSON / HTML

● Demonstrate experience in writing and proofreading of content, especially technology related content.

● Great communication skills and ability to work well with others.

● Ability to organize and create multimedia content to explain use cases and process flows.

● Ability to handle stressful, time critical projects and deliver great user outcomes



Feel free to reach out if you need me to clarify the qualification criteria or the scope of responsibilities. I’m also happy to answer any other questions you may have about the position.

Requirements:

• We are looking for young Dynamic who got a Flair for Marketing and Bidding.
• Good in communication skills and good emailing etiquette.
• Extensive experience in Cold Calling and Lead generation for International Markets such as US / UK / Europe.
• Should have an experience to bring IT services Projects.
• Excellent interpersonal, communication and presentation skills.
• Exceptionally skilled at forging long-term relationships.
• Ability to develop good relationships with current and potential clients.
• Excellent leadership and communication skills.
• Experience in project management and/or sales.
• Knowledge of productivity tools and software.
• High attention to detail and a focus on fact-based decision making.

We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.

Skills Required

• Any graduate fresher or with a  minimum of 1 Year of previous experience in calling.
• Candidates with excellent communication skills
• Self-starter, team player, high energy, reliable, strong work ethical
• Exposure to international cold calling/ lead generation is a plus.
• Flexible to work in a shift-based environment.
• Should be a contributor to team effort by accomplishing achieving timely targets.
• Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
• Sharp, articulate, and energetic with a CAN-DO attitude.
• Strong sense of ethics and professionalism.
• Ability to think outside the box.
• Analytical skills and the ability to recognize the demands on the side of the clients

Responsibilities

• Making outbound calls and following up on inquiries.
• Engage in intelligent conversation with customers and provide them with the products and services.
• Cultivate prospects till they become qualified to lead.
• Candidates will be required to deal with USA prospects.
• Generating leads via cold calling, emailing, and other lead generation techniques.
• Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
• Should be able to work independently - end-to-end in sales/revenue targets.

 

Shift timings: US & UK Shift

Working days: Monday to Saturday 

Nature of Job: Full time

 

Perks and Benefits

 

- Food facility from the organization

- Attractive salary and benefits

- Lucrative incentives apart from salary

- Flexible working hours

- Cab facility (only in South Delhi)

- Accommodation with food for Female candidates

• Part of the core team responsible for powering the various apps and moving parts of the product
• Architect, build and maintain excellent React Native applications with clean code.
• Integrate third-party API's.
• Release applications to the Apple and Google Play stores.
• Design new and re-design existing user-facing features
• Design, build and own key technology decisions and implementations
• Wear multiple hats - that of an architect, developer or product owner
• Collaborate with other team members to find optimal solutions and engineering workarounds based on resource/time constraints
• Communicate development status and features to the rest of the team members
• Manage interactions with designers, testers and other developers
• Define and enforce front end coding standards, accessibility and other technical standards

Required Skills :

• 4 - 6  years of overall software development experience
• 3+ years of professional experience in Native React
• Highly proficient in rendering components with Native APIs
• Highly proficient in JavaScript, modern JavaScript, HTML, 
• Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.
• Proficient in using Git as a control system 
• Experience with collaborative code development in small agile teams and managing releases (Git, Gerrit, Continuous Integration)
• Outstanding understanding of software design and architecture
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.

 

 

 

 

At Quantela, we’re revolutionizing the way cities are operated and managed. We are making autonomous cities a reality, where citizens will lead a better quality of life by experiencing the power of real time connected urban infrastructure. We are an Artificial Intelligence based software company and a leader in the global Smart Cities and Communities market. We are focused on the intelligence behind every city – our platform optimizes urban infrastructure through data-driven recommendations and automation of standard operating procedures.

 

Our customers include cities, communities, ports, airports, universities, roads, utilities, campuses, etc. Many industry-leading technology companies, urban operators, and system integrators utilize our platform to deliver tangible outcomes to their customers.

About the role

Quantela is seeking UI Architect who is proficient in design and development of web based front end applications for enterprises.

Qualifications:

• Should have sound understanding of Object-Oriented JavaScript & Typescript concepts and Debugging skills.
• Should have strong Implementation & architectural design skill of BOTH client-side and Server-side NodeJS/JavaScript (and related frameworks) based application
• Should build reusable code and libraries for future use
• Should have working experience on Angular (Preferably at least 3+ year experience in Angular 5 and above versions), HTML5, CSS3.
• Should be able to recommend appropriate UI frameworks and controls, design and develop web applications based upon a set of requirements
• Responsible for setting coding standards using best practices/principles and ensuring its adherence
• Good understanding of UI best practices, RESTful services, Accessibility WCAG 2.0, etc.
• Should be able to understand security models like OWASP standards
• The selected candidate should be an evangelist, self-driven, visionary leader and mentor
• Must have excellent written and verbal communication skill and a positive attitude
• Should preferably have product development experience.

Ideal Candidate should have:

• Extensive knowledge of Object-Oriented JavaScript, TypeScript, HTML5, CSS3
• Extensive knowledge in Angular
• Hands on knowledge on ng-cli, ngrx, rxJS and schematics
• Hands-on experience in using template engines like Mustache / Handlebars/Blaze etc
• Proficiency in Clarity CSS, SASS and CSS pre-processors (SASS, LESS etc)
• Extensive knowledge in implementing responsive cross-browser user experiences
• Extensive knowledge in Ajax, and consuming RESTful web services
• Extensive knowledge in ES6
• Unit testing frameworks like Jasmine/Chai/Mocha/Karma
• Performance evaluation using Chrome dev tools etc, W3C standards
• Understanding of complete Technology Stack of application (Integrations with downstream Applications/Services, Deployment, Cloud Infrastructure & Services, CI/CD pipeline)
• Knowledge in design patterns on UI
• Good to have knowledge on Monorepo concept
• Knowledge or Should have worked on enterprise class applications
• Should have worked in Agile environment

The role is to develop for our enterprise product i.e TruOps.

• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails • Visiting potential customers for new business • Negotiating the terms of an agreement and closing sales • Achieving target in a defined domain / industry • Understanding and preparing work scope and timeline with help of project manager • Make presentations to clients and close sales