Digital marketing team leader

Job Description

MyOperator is building AI-driven conversational surfaces — chatbots and voicebots that handle real business conversations, run structured journeys, pull from knowledge bases, and hand off to human agents when needed. We're looking for a Product Manager to own this domain: someone who genuinely understands how LLMs and RAG (Retrieval-Augmented Generation) systems work, and can turn that understanding into product decisions — what to build, which model tradeoffs to make, and how to know if a chatbot or voicebot is actually working.

This is a technical AI product role. You'll be defining journeys, knowledge base behavior, and evaluation criteria for systems where outputs are probabilistic, not deterministic — so the ability to reason about model behavior, failure modes, and retrieval quality matters as much as classic product skills.

About MyOperator

MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.

MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.

Key Responsibility Areas

• Own the conversational AI product roadmap — chatbot and voicebot journeys, knowledge base/RAG behavior, and model selection — writing specs that account for real LLM behavior and failure modes, not just ideal-case flows.
• Define and maintain how success is measured — partner with engineering to build and evolve eval systems that track quality (accuracy, containment, hallucination rate) so every release has a clear bar to clear.

Requirements — Must Have

• Strong practical understanding of how LLMs work — prompting, context windows, tool/function calling, and their real-world limitations in production systems.
• Solid understanding of RAG (Retrieval-Augmented Generation) systems — how retrieval, embeddings, and knowledge bases feed into model responses, and where these systems typically break down.
• Working knowledge of the AI model landscape — tradeoffs between models on cost, latency, and accuracy — and how to translate that into build/model-selection decisions for a product.
• Demonstrated ability to write specs for AI-driven product surfaces (chatbot/voicebot journeys, escalation/handover logic) that explicitly account for probabilistic model behavior and edge cases.
• 4+ years as a Product Manager, with meaningful hands-on time owning an AI/LLM-powered product end to end.

Requirements — Good to Have

• Hands-on background building or shipping chatbots or voicebots — design, integrations, and deployment.
• Experience designing conversational journeys — structured, multi-step dialogue or task flows for chat or voice agents.
• Experience building or defining eval systems/frameworks to measure chatbot or voicebot success (e.g., accuracy, containment rate, hallucination rate).
• Familiarity with prompt engineering and iterating on prompts/journeys based on eval results.
• Experience designing human-handover or escalation flows between a bot and a live agent.

This profile is not for

• Candidates who treat "AI feature" as a checkbox without understanding how LLMs and RAG systems actually behave in production, including their failure modes.
• Candidates focused purely on traditional, deterministic software product work with no interest in model behavior, prompt design, or evaluation methodology.
• Candidates uncomfortable with ambiguity — AI product behavior is probabilistic, and specs need to account for that rather than assume fixed outcomes.

You're good. You know you're good. Your Dribbble has clean case studies, your Figma files are organized, your design system is tight.

And you're bored out of your mind.

Not because the work is easy. Because it doesn't matter. You redesign the settings page. Three stakeholders give conflicting feedback. You compromise on all of it. Ship something you'd never put in your portfolio. Wait for the next sprint.

You didn't get into design for this. You got into it because design isn't decoration. It's the product itself.

If that's still what you believe, keep reading.

The Problems We Haven't Solved Yet: We haven't figured everything out. That's the point. Here are real design challenges on our table right now, unsolved, waiting for someone good enough to crack them:

1. How do you design an AI learning experience that feels human? Our AI tutors adapt in real-time to how each learner thinks. But "adaptive" can easily feel robotic. How do you design an interaction where a machine is teaching but the learner feels understood? No one has solved this well at scale.
2. How do you make learning feel like a game without making it feel like a trick? Gamification in edtech is mostly badges and streaks. The real question: how do you design dopamine loops that make someone want to learn at 11 PM the way they want to scroll Instagram at 11 PM? Without dark patterns.
3. How do you build for a world of generative UI? When AI generates personalized content for every user, the UI can't be static. How do you design a system that's both coherent and infinitely variable? Figma components don't cover it. You'd be inventing the framework.
4. How do you create simulations where people learn by doing? Not watching videos. Not reading docs. Actually doing the work where mistakes are free and feedback is instant. How do you design the UX of "practice" at scale?
5. How do you design across modalities? WhatsApp bots, mobile apps, web platforms, AI-generated video. How do you create a design language that holds together across contexts this different, while feeling native to each?

If you read those five problems and felt your brain start firing, this role is for you.

The Honest Part: Our product today is not beautifully designed. Some of it is. A lot of it isn't.

That's exactly why we need you. Not in six months. Now.

We have 3 million+ learners across 64 countries. AI that genuinely works, personalization that's real (not a buzzword), and a product rated 4.8/5. What we don't have is a founding designer with the taste to make the experience match the ambition.

The gap between what our product does and how it feels is your canvas. It's enormous. And it's yours.

How You'd Actually Work Here:

Most JDs sell you a vision. Here's the reality.

• You'd talk to actual users. Not personas. Not filtered summaries. You'd call a learner in Pune who dropped off mid-course and find out why. Here, user research isn't a quarterly ritual. It's how you start every design decision.
• You'd see your impact. Fast. Ship something, it's in front of 3M+ users. You'll know within days whether it worked. Real data, real fast.
• Your bottleneck is you, not your team. Our devs read Figma files. The gap between what you design and what ships is small. The constraint is the quality of your thinking, not the capacity of the people around you.
• You'd have a voice in what gets built. You'd work directly with me and Gargi (co-founder) on what we build and why. Your perspective on the user experience shapes direction. Because a learning product where design doesn't drive direction doesn't work.
• Design is load-bearing here. A learning experience that feels clunky doesn't just look bad. It literally doesn't teach. Experience quality is the product.

The Specifics:

Role: Sr. Founding Product Designer (AI-First). Senior IC with high ownership & high influence. "Founding" means you'd shape the design culture, system, and standards for everything that follows. 

Experience: 4+ years in B2C product design. Edtech, gaming, or consumer apps where retention actually matters. A portfolio that shows design moving metrics, not just looking good.

You're the person if: • You can articulate a user problem before you draw a single frame • You're comfortable reading dashboards & making decisions from data, not just intuition • You write tight, clear design rationale that developers understand and trust • You thrive with ambiguity and ownership. Slow approvals frustrate you

Comp: Rs 18L-30L CTC + 0.01%-1.0% equity. The equity range is wide because we'll calibrate to what you bring. At our stage, this is real upside.

Location: Mumbai. In-office with WFH flexibility. Full-time.

The team: Google's Top 20 Startups to Watch. Google AI First Accelerator '24. Backed by funds of Naval Ravikant, Reid Hoffman, and founders/CXOs from Udemy, Flipkart, Jupiter, PayU, Edmodo & Inflection AI. Featured on CNBC-TV18. 11-50 people building something that changes how people learn, permanently.

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

JD : 

React. Js Developer

Skill Sets: HTML, CSS, JS , Typescript, Nextjs

Location : Bangalore , Complete WFO

Address: 

Embassy Tech Village Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India.

Candidate Persona:

Need Product based Background Folks only or someone who has worked on product projects. 

Resume is extremely crucial here, if roles and responsibilities, Education details and company names are not mentioned properly in utmost details then they will not be considered further.

Communication skills- Good 

Btech graduated ONLY

Skills that should be mentioned in the CV - HTML, css, js, typescript, Data structures and algorithm. 

Candidates should have a linkedin ID. 

Candidates should have some leet code or hackerrank links (preferred)

Note : candidates who are ready for all the rounds can apply.

Responsibilities:

• Involvement In Creating of the Test Cases, Test Scenarios and Test Data.
• Preparation Of Test Strategy.
• Involvement In Database Testing
• Responsible for GUI and Functional Testing, using Black Box Testing Techniques.
• Involvement in Test Execution, Result Analyzing, and Defect Reporting.
• Involved in Analyzing the Requirements and Communicating with BA Team for a Better Understanding of the Requirements.
• Responsible For Test Deliverables, Prioritizes and Monitors Activities to Meet Such Dates for Assigned Features
• Identified Test Cases and Test Data
• Execution of Test Cases From JIRA.
• Performing Functional Testing and Regression Testing, Integration, Testing, Sanity Testing.
• Identifying Test Cases for Automation.
• Reviewing the Automation Script

Skills:

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• BSc/BA in Computer Science, Engineering, or a related field

Design, create and weave web apps using AEM.

- Your work will include structuring websites, building custom components, workflows, JAVA APIs, and unit testing.

- Design, build and configure web CMS with Adobe Experience Manager and other technologies like Java, HTML/DHTML, XML, JavaScript, web services, etc.

- Meet and exceed strategic business objectives using technology solutions and take on the mantle of Senior AEM full stack developer

What do you need:

- 4 plus years of experience in developing websites built with the help of Adobe Experience Manager and related web technologies.

- Additional advantage if there is an experience in Sightly (HTL), Core Java/J2EE (JSP + Servlets).

- Expert level experience with AEM and AEM 6.3+ in production is the must.

- Experience working with Adobe Managed Services

- Strong knowledge of the AEM DAM

- Experience implementing Applications as OSGi Modules

- Experience developing RESTful applications using the Sling Servlets

- AEM 6.3/6.4 Experience: 6 months - 1 year

- AEM 6.0 version and above Experience: Minimum 3 years

Additional Skills :

- Experience managing AEM ACL's is a plus

- Experience working with and integrating other products in the Adobe Marketing Cloud is a plus

- Experience with eCommerce is a plus

- Knowledge of command-line tools and scripting is a plus

- Familiarity with OWASP and other relevant security practices is a plus

Know your work :

This role of Adobe AEM Developer focuses on technical responsibilities and day-to-day key activities for this role can be as below :

- Work on project development or support projects or implement fixes for application support projects using technologies mentioned above in the experience section

- Discussing critical issues with AEM Architect

- Discussion about the implementation approach for fixing an issue

- Releasing fixes on QA, UAT using automation tools

- For Production release coordinate with the Release Manager

- Code review and refactoring fixes

- Ensure professionalism is maintained in terms of code quality, code performance, maintainability, and reusability

- Estimates work stream-related activities accurately with Team Lead or Project Manager or Service Delivery Manager and reports anticipated deviations, clearly and at the earliest possible opportunity.

- Ensure work is completed as per the project plan/timeline shared by PM or SDM

- Ensure regular updates on tasks to Team Architect or PM or SDM based on which they can handle product expectations.

What you get as our Senior AEM Developer:

- Amazing workplace and colleagues in the IT corridor of Bangalore

- Competitive salary at par with the best in the industry

- Immense exposure to new technologies

#AEMDeveloper #AdobeExperienceManager #SeniorAEMDeveloper #AdobeAEMDeveloper #AEMfullstackdeveloper #SeniorAEMDeveloper

Notice Period & Location :

Notice Period - Immediately

Location - Bangalore

Do you have what it takes to hire thousands of people every month? Here is an opportunity to boost your career by joining our client.

What you need to have:

• 5 – 8 years of relevant work experience in end-to-end talent acquisition
• Graduation is a must. MBA HR from a B-school is preferred    
• Talent Acquisition experience from a startup background is highly desirable
• Proven experience and also willingness to work with hiring targets
• Excellent communication and negotiation skills
• Experience of leading a team of talent acquisition specialists
• Ability to multi-task and also proven experience of maintaining high confidentiality data

• Hands on Experience on  PHP, Laravel, MySQL, jQuery, HTML5, Linux
• Knowledge of open source platforms like Wordpress will be an added advantage.
• Experience on Angular JS or React is preferable
• Experience using and deploying on Linux.
• Experience in teams using CI / CD Pipeline -  Git, Jenkins
• Experience working in agile methodology