Digital marketing team leader

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
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WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Responsibilities:

• Craft compelling and customized proposals on Upwork to secure new business opportunities.
• Conduct thorough research to understand client requirements and write proposals accordingly.
• Maintain a strong understanding of our services, industry trends, and competitor offerings.
• Ensure proposals are submitted within specified deadlines, meeting high-quality standards.
• Communicate effectively with potential clients to address queries and provide additional information as needed.

Requirements:

• Proven experience as a BDE with a track record of successfully securing projects.
• Strong command of written English with exceptional grammar and communication skills.
• Minimum of 2 years of experience in proposal writing or a related field for Experienced candidates.
• Excellent research and analytical skills to write proposals to client needs.
• Detail-oriented and able to manage multiple proposals simultaneously.

Aadrila Technologies Pvt Ltd. is the largest data, analytics, automation, and decisioning solution provider to financial intuitions, catering to the entire customer lifecycle from onboarding to diligence. Aadrila Technologies provides solutions that enable systemic fraud prevention, risk management, compliance, and automation through superior data engineering and deep tech (NLP and Deep Learning) applications. In the B2B SaaS market, Aadrila Technologies Pvt. Ltd. is an undisputed leader. Based in Mumbai, Andheri, it has ~90% market share in the motor insurance underwriting data providers market.

Senior Software Engineer 4-6yrs of work exp

As a Senior Software Engineer at AADRILA TECHNOLOGIES PVT LTD, you will be responsible for designing, developing, and deploying high-quality API solutions. You will collaborate with cross-functional teams to build innovative and performant applications.

Responsibilities:

- Write reusable, testable, and efficient code.

- Design and implement low-latency, high-availability, and performant RESTful APIs.

- Implement security and data protection measures.

- Integrate data storage solutions into software systems.

- Develop, test, tune for performance, and deploy web services.

- Collaborate with the product team to build innovative, robust, and user-friendly features

Requirements:

Must-Haves:

- Excellent analytical and problem-solving skills.

- Proven experience in the software development lifecycle.

- Solid coding experience in Python.

- Good understanding of Object-Oriented Concepts and Design Patterns.

- Knowledge of Amazon Web Services (AWS) APIs deployment and management.

- Experience working with Multithreading/Multiprocessing.

- Good working knowledge of programming in a Linux environment.

- Acquaintance with Web Stacks and RESTful APIs.

- Experience in best code deployment practices.

Highly Desired:

- Experience with NoSQL databases like MongoDB.

- Familiarity with AWS Serverless Stack (API Gateway, Lambda, SQS, Cloudwatch etc.)

- Familiarity with infrastructure as code tools (serverless and Terraform).

Experience and Qualification:

- Minimum of 3+ years of relevant experience.

- Bachelor's or Master's degree in Computer Science, Computer Engineering, or Information Technology.

Join our dynamic team and work in a challenging environment where you will have the opportunity to make a significant impact. AADRILA TECHNOLOGIES PVT LTD offers competitive compensation, professional development opportunities, and a collaborative work culture. Apply now and be part of our innovative software engineering team.

The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. 

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time management.

• Ability to delegate efficiently. 

• Should have managed and set up teams. 

• Process orientation.

• 5+ years of experience as an Engineering head.
  
  Salary will be based upon industries standard