Roles and Responsibilities: -Participates in defining the solution of business problems and workflow during and after the requirements definition phase -Ensures appropriate application documentation is created for the user community to verify that their requirements are being satisfied and are acceptable for operational use -Works collaboratively with the test team to refine the quality of the finished application(s) -Reviews appropriate software development artifacts with the test organization to verify sufficient information is present for the creation of a detailed test plan -Performs design review(s) with internal technical staff -Participates in software release deployments to test and production environments Primary Skills: -Experience using Version 7.x and 9.x -5-10 years’ experience in designing and implementing custom Remedy/ ARS solutions. -Proven software development background implementing Remedy/ARS applications -Clear understanding of advance Remedy workflow techniques -Filter/Active Link Guides, Shared/Data Driven Workflow -Expert shell scripting -Fundamental understanding of Database (SQL, Functions, Procedures) -Ability to translate conceptual ideas into Remedy designs -Understanding of Mid-Tier/ WebLogic on Linux Platform -Proven experience with rapid development methodologies such as RAD, spiral, agile, or extreme programming. (A plus but not a requirement) -Knowledge of XML parsing, XSL Translations, especially Namespaces and XPath a plus -Proven experience with web services technologies in .NET or Java -Experience programming Perl a plus -HTML is a plus Secondary Skills: -Excellent verbal and written communication skills; must be able to communicate effectively with all levels within the company -Excellent planning and organizational skills with ability to create software solutions in a dynamic business environment -Excellent time management, communications decision making, and presentation skills -Ability to multi-task in a fast paced environment and act with a sense of urgency Education: -Applicant must have a Bachelor s degree in computer science or related field.
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