- Experience 5 to 8 years.
- Role responsible for implementing and customizing BMC solutions in DSM space Candidates with strong experience in Remedy ITSM implementation (design/ upgrade/ installation/ customization/ integration) CMDB, SRM, MyIT and
- SmartIT Experience on UNIX operating system and ITIL framework.
- Strong Java skills will be an additional plus Excellent presentation abilities (e.g. product features demonstrations, basic workshops) to customers and ability to lead the project
Shubham Vishwakarma
Full Stack Developer - Averlon
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Android Development
iOS App DevelopmentYour Key Responsibilities
● You’ll be taking full ownership of end-to-end app development along with maintaining our accounts on Play Stores and App Store.
● Defining the architecture for the App and maintaining it with industry standards.
● Improving app performance along with an amazing customer experience.
● Working closely with the product team to create a useful application for the customers.
● Prototyping new features and exploring technological solutions to deliver an amazing experience.
● Leverage native APIs for deep integrations.
● Maintain code and write automated tests to ensure the product is of the highest quality.
Recommended skills
● 3+ years of experience of working with React Native.
● Experience with Native Android/IOS native is a plus.
● Experience with automated testing suites.
Domain: Telecom
Location: All Metros
Skills: BRM or Amdocs Portal Infranet
Must have: 3-4 yrs of experience in BRM Application
Customer Support at Contlo
Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.
With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.
At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities-
- ● Respond to customer queries in a timely and accurate way, via phone, email or chat
- ● Identify customer needs and help customers use specific features
- ● Analyze and report product malfunctions (for example, by testing different scenarios or
- impersonating users)
- ● Update our internal databases with information about technical issues and useful
- discussions with customers
- ● Monitor customer complaints on social media and reach out to provide assistance
- ● Share feature requests and effective workarounds with team members
- ● Inform customers about new features and functionalities
- ● Follow up with customers to ensure their technical issues are resolved
- ● Gather customer feedback and share with our Product, Sales and Marketing teams
- ● Assist in training junior Customer Support Representatives
Requirements and skills-
- ● Experience as a Customer Support Specialist or similar CS roles
- ● Familiarity with our IT SaaS industry is a must
- ● Experience using help desk software and remote support tools
- ● Understanding of how CRM systems work
- ● Excellent communication and problem-solving skills
- ● Multi-tasking abilities
- ● Patience when handling tough cases
- ● B.Tech/BCA degree
Ruby on Rails (ROR)
React.js
HTML/CSS
Javascript
Amazon Web Services (AWS)Full Stack Engineer (RUBY ON RAILS + REACT)
About Us
DirectShifts has set out to modernize healthcare recruiting. We're a team of physicians, entrepreneurs, and problem solvers who have come together to solve major pain points facing medical professionals today.
We've built a healthcare staffing technology platform that connects healthcare professionals directly with employers by using advanced technologies and digitizing the recruitment and staffing processes. Using an AI-based platform, DirectShifts matches the right clinicians to the right jobs at healthcare employers.
DirectShifts is headquartered in New York, NY and our team is spread across the US and India. Join us!
About What You’ll Be Doing
DirectShifts is growing rapidly and we are looking for a full-stack engineer to join our technical team, working out of India. We need incredibly tenacious engineers who are not only great engineers but who can bring unique value to our rapidly growing team.
If you are passionate about coding – and do it on a day-to-day basis, then this is the place for you.
We are big fans of focusing mainly on two things: 1) talking to users and 2) build products.
You will be responsible for implementing ideas and mocks for our app (web and mobile) which is used daily by healthcare professionals, internal users, and healthcare employers - you will own the frontend development as well as the building blocks and the APIs that power the web app (and the mobile apps). You need to be comfortable dabbling with some basic infrastructure management on AWS.
About You
Ideal Qualifications
- Recent Hands-on experience with Ruby on Rails and React.js
- 4+ years of work experience, primarily as a full-stack developer
- A strong foundation of Ruby on Rails
- Strong React, HTML, Javascript & CSS skills
- High ownership at all stages of product development - from conception to maintenance
- Adaptability - learn new technologies as and when needed
- Good communication skills to get your point across
- Bachelor in Computer Science
- Ability to work remotely
Bonus Skills
- Redux experience
- Experience with REST APIs
- Experience with cloud services (preferably AWS)
Specifically, You Will:
Work closely with the founders and senior management across various functions. You will have the opportunity to influence the trajectory of the products and of the company. This is a great opportunity to help healthcare systems & professionals become more efficient which directly helps them provide better care, improve outcomes and save more lives!
You will excel if you have
An ability to thrive in a fast-paced environment and the ability to iterate quickly by understanding what users want.
More about DirectShifts
We have raised more than $45 million from some of the world’s leading investors including Serent Capital, YCombinator, and Soma Capital. We're on a mission to disrupt a massive industry and improve healthcare in the United States by ensuring every patient has easy access to the healthcare they need. At DirectShifts, everyone has a voice to create change and move the needle; no hierarchy, no bureaucracy, no politics, no BS...just real people working on solving real problems.
Have a good understanding and experience in IT Recruitment
Experience handling Vendor Management
Co-ordination with the Client for their requirement
Co-ordination, sorting, and sourcing, candidates as per Client’s requirements
Mailing and coordination
Crafting recruiting emails to attract passive candidates.
Design and update job descriptions
Screen incoming resumes and applications and forms
Source and recruit candidates by using databases, social media, etc.
C2H Role - 6 months
JOB TITLE: UX Writer
EXPERIENCE: (2-6) Years
LOCATION: Bangalore
TYPE OF WORKING: Work from Office
NOTICE PERIOD: Immediate to 30 Days
RESPONSIBILITIES
❖ Own all user interface copy and messaging on mobile app and website across all product areas.
❖ Create compelling content across entire user interfaces like onboarding, landing
pages, marketplace, community, Help & User guides etc. to improve overall
effectiveness of the product. Ensure clear & concise micro-copy for all scenarios
including informational, error & instructional.
❖ Ensure clear communication of the value proposition and task at hand. Do
detailed user research to include industry specific localized slangs and terms in
UX copy.
❖ Collaborate with designers and product managers throughout the design and
development process. Collaborate with localization project manager to ensure
quality and contextual translations of entire UX copies.
❖ Leverage data analysis and customer interviews to review content’s effectiveness
and impact – both pre and post launch.
❖ Ensure consistency in voice of our product and brand across various product
areas.
❖ Should be willing to get involved in UX research.
QUALIFICATION & REQUIREMENTS
❖ Bachelor’s Degree in Journalism, English, Communications, or related
discipline.
❖ Have a knowledge of communication style guidelines, User experience
and UX Writing impact.
❖ Possess great written and verbal communication skills. Extremely
detail oriented.
❖ Ability to prioritize and manage multiple milestones and projects
efficiently.
❖ Team spirit, good time-management skills, strong communication
skills to collaborate with various stakeholders.
❖ Detail oriented, advanced problem-solving skills with customer-centric approach.
MUST HAVE
❖ UX writing.
❖ Visual Communication
❖ Prototyping
❖ Wireframings
❖ user flows
❖ Mockups
❖ Visual design and design software
PHPRESPONSIBILITIES:
- Develop and manage e-commerce websites, web applications & websites
- Analyze, design, code, debug, test, document & deploy applications
- Participate in project & deployment planning
- Exp. In Theme integration/customization
- Exp. In API creation/integration (Rest / GraphQl)
- Exp. In modules/extensions development/customization
- Must be a self-starter & be able to work with minimum supervision
- Advanced knowledge of Magento, JavaScript, jQuery, HTML, PHP, OOPs and MySQL.
- Demonstrable source control experience
- Two or more published websites in E-Commerce
Android Development
Kotlin
JavaThis person MUST have:
- B.E Computer Science or equivalent.
- Demonstrable portfolio of released applications on the Android market with experience in Android development.
- In-depth knowledge of at least one programming language like Kotlin
- Strong knowledge of how to work with RESTful APIs
- Strong Familiarity with OOP design principles
- Integrate with our backend web services to deliver better and faster user experience
- Strong knowledge of version control (i.e. git, svn, etc.)
- Ability to performance tune and scale applications
- Agile development experience
- Experience working at a software product company is a major plus
- Passion to learn and develop new skills continuously
- Strong sense of ownership in every application they build
- Working with highly collaborative and dynamic team environments
Experience:
- Min 3 year experience
- Startup experience is a must.
Location:
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Swift
Objective CiOS App Development- Design and build applications for the IOS platform.
- Ensure the performance, quality & responsiveness of applications.
- Collaborate with the team to define, design & ship new features.
- Identify & correct bottlenecks & fix bugs
Requirements :
- Good experience with Objective-C /SWIFT and ISO SDK.
- Good working knowledge in Cocoa Touch.
- Experience with memory management & caching mechanisms specific to mobile devices.
- Experience working with IOS frameworks Such as core data, core animation, core graphics & core text.
- Strong problem-solving skills
- Good understanding of data structures & algorithms & their space & time complexity
- Excellent coding skills - should be able to convert the design into code fluently.
- We love start-ups. Any prior experience building or working in a start-up is a huge plus
Desired Skills and Experience : IOS Developer, Objective C, SWIFT.
What we have to offer?
- An exciting and challenging working environment with passionate and enthusiastic people that builds an entrepreneurial mindset
- Be part of a start-up from the very beginning, work directly with founders, lead your area of expertise, build kickass products and be a part of this exciting growth journey of changing the world
- Best in class salary + ESOPs
PHP
CodeIgniter
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Full Stack Developer - Averlon