11+ BMC Remedy Jobs in Hyderabad | BMC Remedy Job openings in Hyderabad

Position: BMC Helix Consultant (ITSM, DWP & Discovery)

Experience: 5–8 Years

Location: PAN India

Notice Period: 0-15 days

We are looking for an experienced BMC Helix Consultant with strong expertise in Helix ITSM, Digital Workplace (DWP), Discovery, CMDB, and platform integrations.

The ideal candidate should have hands-on experience in troubleshooting complex platform issues, implementing integrations, optimizing service catalog workflows, and supporting enterprise ITSM environments.

Key Responsibilities:

• Configure, customize, and support BMC Helix ITSM solutions.

• Build and optimize Digital Workplace (DWP) service catalog items and workflows.

• Troubleshoot and resolve complex issues related to performance, integrations, CMDB, and Discovery.

• Design and support integrations using REST APIs and web services.

• Work with CMDB normalization and reconciliation processes.

• Support Discovery integrations and ensure accurate CI data synchronization.

• Develop automated approval workflows and service fulfillment processes.

• Participate in platform upgrades, patching, testing, and production readiness activities.

• Collaborate with cross-functional teams and stakeholders to deliver business requirements.

Required Skills:

• 5–8 years of experience in BMC Helix / Remedy platform.

• Strong experience in Helix ITSM modules.

• Hands-on experience with Digital Workplace (DWP).

• Experience with BMC Discovery and CMDB.

• Knowledge of REST APIs and third-party integrations.

• Understanding of Incident, Change, Problem, and Service Request Management.

• Strong troubleshooting and root cause analysis skills.

• Excellent communication and stakeholder management skills.

Preferred Skills:

• Smart IT exposure.

• Identity management or SSO integrations.

• Experience supporting enterprise-scale ITSM environments.

If you are passionate about BMC technologies and looking to work on large-scale enterprise ITSM initiatives, we would love to connect with you.

Your job as a business development manager is to identify sales leads, pitch our product to new clients and onboard them, and maintain a good working relationship with new contacts/schools. Communicating new product developments to prospective clients.

1. Meeting schools and onboarding them
2. Creating and managing top level sales funnel and generate leads
3. Organize and coordinate operations in ways that ensure maximum productivity
4. Managing customer and channel affiliated relationship with client
5. Conducting demos and presentation of the product
6. Monitor sales, marketing & operational activities; implement strategies to maximise channel sales & collections as well as smooth operations.
7. Review your own sales performance, aim to meet or exceed targets
8. Gather market and customer information and provide feedback on the same

Why you?

1. 5 + years experience in a sales role with schools, preferably in edtech and having a client base ( having direct relationship with the school management) of around 100-150 schools in their region.
2. B.tech/MBA degree.
3. Detailed understanding of the principles of sales
4. Strong communication skills
5. Proven track record in achieving sales quotas
6. Open to travelling.

Perks:

Apart from very competitive compensation, you will:

1. Work in a high paced growth environment
2. Work with a very experienced team

Must have attributes:

1. Extreme sense of ownership
2. Bias for action
3. Ability to change the preempt and iterate the course of action to achieve targets.

• Expertise with NodeJS (extensively using ExpressJS), AngularJS and MySQL
• Rich user interface development experience with HTML5, JQuery, w3css/bootstrap etc and JavaScript frameworks like AngularJS and Angular 
• Expertise in building real-time web applications using MQTT, Websocket, Socket.IO, and EventSource frameworks
• Comfortable with developing MVC architecture-based code
• Comfortable in using at least one of the Graph/Chart libraries
• Ability with report generation from HTML contents
• Skilled in implementing security features across the applications and components
• Experience with tools usage - Code quality, Memory/CPU profiling tools
• Skilled with code optimization techniques
• Experience with docker container usage
• Experience with LDAP is a plus
• Strong troubleshooting techniques
• The strong defect resolution process for minimized latency
• Familiarity with confluence management (JIRA)
• Good to have a basic understanding of PHP frameworks like Yii, Codeigniter and databases like  MongoDB
• Good to have strong networking fundamentals, prior working experience in network technologies and protocols
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle is a plus

Note: CTC not a constraint for the right candidate.

Looking for Backend Developers (Node.js)

Roles & Responsibilities

• This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
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• You'll be set up for success if you have:
• Working knowledge of Typescript and JavaScript development
• Basic understanding of NodeJS development and its eco system
• Basic understanding of SQL (MySQL and/or Postgres) and NoSQL (Mongo DB / DynamoDB) databases
• Basic understanding of REST / SOAP API schematics
• Basic understanding of code versioning tools(GIT, SVN).
• Strong computer science and Engineering background
• Even better if you have:
• Good understanding of using container technologies like Docker for application packaging and running them on Cloud
• Good understanding in setting up CI/CD for application stack
• Working exposure in test driven development and its methodology like Code coverage etc
• Good understanding in using code quality tools to measure and improve on technical debt
• We bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, this is the place to be.
• As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
• If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at our organisation.
• We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity and where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
• If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
• Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
• We look forward to hearing from you.

• Collaborate with Dev, QA and Data Science teams on environment maintenance, monitoring (ELK, Prometheus or equivalent), deployments and diagnostics
• Administer a hybrid datacenter, including AWS and EC2 cloud assets
• Administer, automate and troubleshoot container based solutions deployed on AWS ECS
• Be able to troubleshoot problems and provide feedback to engineering on issues
• Automate deployment (Ansible, Python), build (Git, Maven. Make, or equivalent) and integration (Jenkins, Nexus) processes
• Learn and administer technologies such as ELK, Hadoop etc.
• A self-starter and enthusiasm to learn and pick up new technologies in a fast-paced environment.

Need to have

• Hands-on Experience in Cloud based DevOps
• Experience working in AWS (EC2, S3, CloudFront, ECR, ECS etc)
• Experience with any programming language.
• Experience using Ansible, Docker, Jenkins, Kubernetes
• Experience in Python.
• Should be very comfortable working in Linux/Unix environment.
• Exposure to Shell Scripting.
• Solid troubleshooting skills

Job Description:

• In depth knowledge of NodeJS, ExpressJS, Mongo DB

• Experience implementing applications using React

• Experience creating front end applications using HTML5, React, Saga

• Hands on experience with JavaScript Development on both client and server-side

• Experience with modern frameworks and design patterns

• Experience in using Github / Bitbucket

• Knowledge of using AWS and deploying applications on AWS

• Generate, edit, publish and share daily content on all social media platforms (original text, images, or video) that builds meaningful connections and encourages community members to take action. (Ability to write content for social media posts is a must)
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Develop, implement and manage the company’s social media strategy
• Manage and oversee social media content
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
• Communicate with industry professionals and influencers on social media to create a strong network and leverage it for collaborations.
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools and applications.
• Monitor and evaluate performance across the company's social channels in order to improve engagement.
• Execute quarterly marketing plans to meet overall business targets.