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Designation – Technical Specialist L-1

Employment Type – Permanent

Education – Technical Graduate |Graduate / 12th+ Diploma.

Experience – 3 to 5 Years

Location – Bandra, Mumbai

Working – Monday to Friday

Joining – Immediately

Essential Duties and Responsibilities: (Additional duties may be assigned as required)

• Troubleshoot issues in support of production outages within SLA/escalation guidelines.
• Consult with customers to understand the issues.
• Proactively monitor environments and respond to alerts of systems and issues.
• Having the ability to accurately document all actions taken is key to providing the best support possible.
• Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.

Required Skills:

• Experience with Proxy
• Understanding of and Networking concepts.
• Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
• -Basic Knowledge of Security terminologies

Exposure to Capital Market is mandatory.

- Proven experience with complete product life cycle

- Deep understanding of software development life cycle and software teams.

- Experience with Software/Platform as a service, APIs, Integration,

- Experience working with regulators,

- Clear communication, decision-making, understanding and explaining decisions and

trade-offs

- Capacity to break complex problems and work on abstract problems

- Discipled, self-managed, ownership, and motivated

Job Overview

The primary role of a candidate will be a RF Engineer. The RF engineer will be a consultant who work collaboratively with the RF product team as well as partners to provide support for all presales solution aspects of the sales cycle.

Job requirements include but are not limited to the following activities: assistance & response to RFI/RFP preparation, opportunity & account planning, relation building with Partners and Product Management teams, demonstrations, joint partner solutions etc.

Responsibilities

• Strong Focus on Customer engagements in ongoing opportunities
• Assistance to product teams throughout the sales cycles
• Lead initial solution demonstrations to customers/partners.
• Assist in pre-sales to post-sale transition to ensure smooth implementation and maximum customer satisfaction.

Job description:

• Should be ready for a full-time job working from office.
• Interest and ability to identify, document and articulate the business and technical requirements of a customer.
• Excellent in customer facing, communication and presentation skills.
• Should have clear understanding of RF, Electromagnetics, RADAR, and communication technologies.
• Good knowledge in KPI parameter analysis , having knowledge in 2G/3G/4G/5G Technology & concepts.
• Should quickly learn Technology/Product/Solution offerings Spectrum monitoring equipment.
• Should be able to provide support to customers on issues raised by them.
• Should be good in writing and quantitative skills, other Microsoft tools like Excel, Word, PowerPoint, etc.
• High level of energy, enthusiasm, persistence, discipline, and a strong desire to succeed.
• Willingness to do whatever is necessary to win .
• Ability to travel abroad as well as domestically. Should be ready to travel to clients in India regularly for demonstrations, POCs, customer presentations, installations, and commissioning.

Technical Skills

• Preferred technical experience in data collection, RF optimization, Spectrum Monitoring and Management system.
• Electronics and telecommunications engineer with CCNA or equivalent networking knowledge.
• Good understanding of computer hardware technologies and its trends in market.
• Preferred experience up to 2-5 years in presales role.
• Should have better understanding of software languages and to operate the application software.
• Experience with Database, Application integration etc. desirable.
• Should be capable in conducting demos, training, etc.

• Excellent knowledge of Local premium GT and MT
• Have handled 3-4 SO's ,promoters, merchandiser.
• Non- food somewhat related to our product will be an added advantage. 
• Good in communication and reporting. 
• Excellent distributors handling/Negotiation (Age - less than 40)

FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!

Responsibilities 

• Work very closely with the product and development team to build, review and optimize our product 
• Work closely with the sales team to improve Figma demos 
• Build a modern clean UI/UX for website and mobile applications using Figma 
• Build a clickable interface once the initial design is verified 
• Build the HTML/CSS 
• Create video & static content for website & marketing assets

Skills:-

Asp.Net, .Net Core, Web API,ASP.NET MVC, ReactJS,Jquery,Javascript,HTML

Desired profile

• Good verbal & written communication
• Proactive
• Flexible to working hours
• Good in team work as well as individual contributor
• Must be able to contribute to productivity in short time

About Us 

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a  new digital-first learning experience to deliver tangible career impact to individuals at scale.  upGrad currently offers programs in Data Science, Machine Learning, Product Management,  Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow. 

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most  sought-after startups in India 

• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. 

• We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program 

• Our program with IIIT B has been ranked #1 program in the country in the domain of  Artificial Intelligence and Machine Learning \

Role Summary 

This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value.  You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields.

You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team.  

You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice.

Roles & Responsibilities

•  Work closely with your team and other designers in defining, designing, and iterating  on product features across web and mobile platforms 
• Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products.
• Invest in design standards, documentation, and processes alongside your team members to further our design practice 
•  Shape product strategy and vision together with product managers and have a significant impact across all the product teams
• Bring consistency to all the platforms and products
• Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence,  interviewing potential new team members
• Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code.
•  Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator. 

Skills Required::

•  7 years of Product Design experience with at least 2 years of experience leading  product design teams
• Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful,  and direct feedback that removes roadblocks encourages growth, and accelerates delivery
• Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution
• Experienced recruiting, hiring, and retaining multi-disciplinary design teams
• Ability to understand complex feature sets and their dependencies while being able  to deliver a design strategy that accounts for capabilities and limitations of the product 
•  Methodology rich, including standard approaches for design deliverables including  user journeys, research plans, mocks, prototypes, documentation, and quality checks 
•  Have the ability to communicate research findings and design decisions openly and  confidently, regardless of the audience  
• Have partnered with research teams or led research experiments to validate and  inform product thinking 
• Have a proven history of partnering with engineering in a continuous delivery environment