Inside Sales Representative - IT

As a Product Growth Intern with a focus on User Engagement, you will play a crucial role in connecting with our user base to gather valuable insights. Your primary responsibility will be reaching out to users, arranging meetings, and conducting discussions to deeply understand their experiences, issues, and needs. These insights will directly contribute to our product development and growth strategies.

• Proactively reach out to users through various channels to arrange meetings or interviews.
• Conduct user interviews and meetings to gather feedback on their experiences, issues, and needs regarding our product.
• Analyze user feedback to identify common trends and areas for improvement.
• Collaborate with the product management team to translate user insights into actionable product strategies.
• Assist in developing and maintaining a user feedback loop to continually engage with our user community.
• Support the creation of user personas and journey maps to better understand and address user needs.
• Work with cross-functional teams including marketing, sales, and engineering to implement user-centered growth initiatives.
• Prepare and present reports on user feedback and insights, and their implications for product growth.

What We Offer:

• Hands-on experience in user research and direct user engagement.
• More than Industry standard Stipends
• Opportunity to contribute significantly to the product development process.
• Exposure to a dynamic and fast-paced startup environment.
• Mentorship from experienced professionals in product management and user research.
• A learning-focused environment where your insights will be valued and acted upon.

Responsibilities

• Planning concepts by studying relevant information and materials.
• Design web pages, brochures, logos, signs, flyers, advertisements, and other communication materials.
• Design social media promotion graphics with copy, and short 30 second videos or gif animation.
• Communicating with clients about layout and design.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe Photoshop, Fireworks, XD.
• Produce drafts for review by clients and make revisions based on feedback. Reviewing final layouts for errors and ensure that final products reflect client specifications and suggesting improvements when necessary.
• Create website and mobile app user interface designs in XD / Photoshop.
• Contribute to team efforts by accomplishing tasks as needed.

Skills

• Bachelor’s degree in graphic design or formal arts field.
• Experienced in UI design.
• Ability to make short 30 second videos or animation for Social Media promotion.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with desktop publishing tools, like Photoshop, InDesign, Illustrator, XD.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.
• Understanding of marketing, production, advertisements, and multimedia design.
• Effective communication and proficiency in English.
• Open to give and receive constructive criticism.

Responsibilities :

• Design and write lots of bug-free, efficient, scalable, and reusable code
• Developing front-end architecture and ensuring responsiveness of the application
• Work across the full stack, building highly scalable products that enable positive user experiences and measurable business growth. 
• Working on refactoring the current codebase and determining the root cause for the most complex software issues and developing practical, efficient, and permanent technical solutions
• Optimizing backend services to scale for a few hundred concurrent users
• Develop APIs and scripts using backend programming languages like Node.js and Nest.js 
• Dockerizing different services and automating our AWS infrastructure provisioning steps
• Design and implementation of continuous integration and deployment. 
• Determine process improvements, and best practices, and develop new processes
• Mentor and coach other software engineers
• Integrating with third-party APIs and existing frameworks.
• Ensuring responsiveness of applications and writing maintainable, scalable, and unit-testable code. Be passionate about the long-term stability, scalability, and reusability of shared components.
• Implement new requirements, handle change requests, and fix bugs for different releases. Deliver a high-quality and functioning code.
• Integrating solutions to enterprise software and legacy software
• Actively Participate in sprint ceremonies and work towards continually improving the process
• Prioritizes tasks and keeps manager up to date on status and roadblocks
• Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis
• Prepare thorough technical documentation which can be used by other engineers
• Stay up to date with new technologies and determine how to incorporate these into future platform capabilities

Requirements:

• Minimum 4-8+ years of overall experience developing B2B SAAS products 
• 3+ years of Experience working on React.js and its core principles
• Bachelor's degree in Computer Science or a related field
• Hands-on experience with Node.js and Express.js including state management like Redux
• Good understanding of NestJS, Next.JS, Tailwind CSS, Server-Side Rendering, Storybook/Bit, Bootstrap, and Material UI.
• Thorough understanding of modeling and scaling databases like MongoDB, DynamoDB or Firestore
• Deep understanding of object-oriented JavaScript and design principles and standards
• Hands-on experience in UI optimization best practice implementations
• Understanding of Serverless architecture like Lambda or Google Cloud functions
• Significant experience in developing high-performance, distributed, and scalable applications with container deployment (Docker and Microservices)
• Well-versed with collaboration, and Testing tools like Git, Swagger, and Cypress
• Proven experience with unit testing, integration testing, and end-to-end testing.
• Knowledge of open-source technologies and common front-end development tools such as Babel, Webpack, NPM, PNPM etc.
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of Nginx and AWS services like S3, and EC2 will be helpful

Preferred Skills:

• Exposure to Terraform, GItlab CI/CD, and GitOps is a plus
• A keen eye for UX has experience building complex B2B applications
• Comfortable working in a dynamic startup environment where experimentation is one of the most common practices for product innovation and improvements
• Basic understanding of the Figma Tool and app development via React Native
• Good experience with deploying applications on AWS & DevOps

Nice to Have:

• Great learning attitude and eagerness to take ownership
• Passionate personality with great enthusiasm for life outside of work
• Critical thinker and a problem solver who has a sense of urgency and wants an interesting job that pushes you out of your comfort zone.
• An innovator who is inspired by the endless ways in which everything we do can always be improved
• High-energy personality, with a strong and demonstrable work ethic

What we Offer:

• Competitive salary 
• Health Insurance
• Remote working environment
• Workday Swap
• Learning Culture

• Candidate should be willing to work in start up culture, should be self starter

Responsibilities:

As a Power Platform developer, you will be responsible for analysis, prototyping, designing, and building solutions to meet business requirements. The ideal candidate is a self-starter and creative developer who can intake business automation requests, research how they can be met using the Microsoft cloud, design and build solutions to meet those needs, and present working prototypes to showcase process automation opportunities.

Requirements:

• 3+ Years of Knowledge of IT systems development experience, with a primary focus on the Microsoft solution stack
• Hands-on Knowledge of Power Platform, Microsoft technologies and Hybrid/Cloud technologies
• Understanding of the capabilities of Power Apps, Power Automate, PowerBI, Robotic Process Automation (RPA), Office 365/SharePoint Online, and Teams
• understanding of the full lifecycle of development: Analysis, Research, Prototyping, Design, and Development
• Understanding of Agile methodology and self-starter who can quickly acclimate to a dynamic environment
• Thorough knowledge of SharePoint Online features for collaboration and business process automation
• Great communication skills (written and Spoken in English)
• Bachelor's Degree in Computer Science or a related field or the equivalent demonstrated experience

*Must have experience in actionscript 3 for atleast 1 or 3 years

* Should possess good knowledge in OOPS concepts.

* Experience in starling framework is a plus and will be given priority.

* Basic knowledge of HTML , Javascript will be a added advantage.

* Able to handle projects induvidually and also as a team.

* Should have worked in real time projects.

* Should involve in team building activities.