Summary:
Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up the appointments and can clearly communicate the company's brand identity.
- 1+ years of successful experience selling enterprise software products or services
- Identify prospects grow and manage sales pipeline to achieve targets
- Coordinate software demos and service presentations with prospects and internal business development team.
- Experience in market research, data mining and cold calling.
- Generate new potential client through cold calling, social media platforms.
- Communicating with the Organization heads and schedule the appointments for product demo.
- Self-motivated, able to work independently and as a member of a remote team.
- Proven ability to build and manage a sales pipeline and achieve targets
- Market Research to identify new markets and prospects.
- Excellent communication skills (presentation, verbal, and written)
- Demonstrated expertise in building and maintaining client relationships
- Good convincing ability and confident personality.
- Data driven approach towards the sales process.
- Full understanding of the sales process from database generation to fixing the appointments.
- Min 1 year of relevant experience in software/hardware sales
- Strong communication and presentation skills.
- Knowledge of lead generation and email hunting.
- Excellent knowledge of search engines, web analytics and business research tools.
- Adequate knowledge of data collection methods.
- Strong analytical and critical thinking.
- Good working knowledge of MS Word and Excel
Shubham Vishwakarma
Full Stack Developer - Averlon
About BD Software
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Position: Call Quality Analyst
Monitoring Calls:
Listen to recorded or live calls between customer service representatives and customers.
Evaluate the call based on predefined quality metrics and guidelines.
Quality Assessment:
- Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
- Feedback and Coaching:
- Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
- Offer coaching and training to help agents enhance their skills and meet quality standards.
- Reporting and Documentation:
- Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
- Generate regular reports on individual and team performance for management review.
- Root Cause Analysis:
- Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve
- Compliance and Policy Adherence:
- Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
- Process Improvement:
- Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
- Training and Development Support:
- Assist in the development and delivery of training materials and programs for call center agents.
- Conduct refresher training sessions on specific skills or areas identified for improvement.
- Quality Assurance Metrics:
- Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
- Monitor and analyze performance metrics to ensure they align with organizational goals.
- Stakeholder Communication:
- Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.
Qualifications:
- Minimum 2 years of experience as a Call Quality Analyst.
- Previous experience in a call center or customer service role is often preferred.
- Strong analytical skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using call monitoring software and tools.
- Knowledge of industry-specific regulations and compliance standards (if applicable).
React.js
Javascript
PostgreSQLFrontend Developer (ReactJS)
About Company
Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
We are looking for an experienced Frontend engineer with ReactJS development experience to join our team.
We will share our workload as a team and we expect you to work on a broad range of tasks.
Here’s are some of the things you might have to do on any given day:
Implement responsive and performant UIs with user centered approach with frontend technologies including ReactJS, Javascript(ES 6), Typescript, SCSS, etc
Write meaningful test cases for frontend &
Integrate our products with 3rd party products/tools/services
Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
At least 3 yrs of diverse experience in web development for product or services oriented environment with exposure to working production deployments
Expertise in programming using Python/ReactJS or similar scripting languages
In-depth exposure to technologies used in web-based SaaS products, including REST APIs
Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
AWS
Azure
ELK
Object Relational Models (SQLAlchemy, etc)
Google APIs
Microservices Architecture Pattern
NodeJS / ExpressJS
Must Have: ReactJS, Javascript, HTML5, CSS3, Databases (SQL & NoSQL)
Work From Home
Package: upto 10L
Important: Please note there are no Cisco, Juniper or any other proprietary devices to be administered. We are looking for candidates willing to work on GNU/Linux powered network equipment.
We at Unmukti build network equipment and provide managed network services to organisations having geographically dispersed locations across the country.
Our equipment run GNU/Linux firmware but still the networking concepts remain the same.
For the impatient, we need following skills:
- Debian/Ubuntu GNU/Linux
- iptables / nftables
- Squid / ICAP
- OpenVPN
- Wireguard
- Snort / Suricata
- Postgresql
- git
- patch/diff, ./configure, make
- OSPF & BGP on BIRD or Quagga
- ansible
- bash / Perl / Python / Go
Now in detail:
We have servers to be managed, databases to be administered, embedded devices to run GNU/Linux and customers to be supported who are using those devices for various networking services that we provide.
We want someone with experience on Debian or Ubuntu as primary OS, knows networking concepts . Bonus if you know your way around to automate stuff with bash/Go/Perl/Python etc.
Experience in Network Design for connecting large number of geographically distributed locations ( >= 20 is considerable, though >=200 would be great) and understanding of routing protocols like OSPF and BGP will be an added advantage.
You get insights into networking (wireless too), network security and product development.
Along with that, you will have to design and support be-spoke deployments and handle operational issues on a day-to-day basis.
JavaYears of Experience: In an approximate range of 2 to 8 years.
Key Skills:
Java, Spring, Web services, XML, XSD, working knowledge of database and UNIX.
Good verbal and written communication.
Good team player, flexible and entrepreneurial.
Quick learner.
Candidates will get an opportunity to build skills in various technologies and domains.
Compensation would be better than industry standard.
PS: Please do not respond if you have already applied.
With Kind Regards,
Vijayarani T
Manager - HR,
LogiCoy Software Technologies Pvt. Ltd, Bangalore, 560043.
Skills & Responsibilities
- Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery
- Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence
- Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place
- Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum
- Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time
- Present insights and propose new ideas on business progress based on ops metrics, and industry trends
- Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations
- Relevant work-experience in sample collection monitoring, lab/order handling will be helpful
Javascript
HTML/CSSReact.js
NodeJS (Node.js)We are funded by Times Internet, Rebright partners, and other marquee investors and are consecutively profitable. We have grown 5x in the past 1 year.
We are hiring a Frontend developer for our team. The person will be directly contributing to our exponential growth.
### Responsibilities
● Translate wireframes/designs to high-quality code.
● Design and maintain reusable, reliable and high-performance code.
● Ensuring web design is optimized for smartphones.
● Maintaining brand consistency throughout the design.
● Identify Bottlenecks and come up with the optimised and scalable solution.
● Help maintain code quality by code reviews and automation of operations.
### What you bring to us from the professional side
● 2+ Years experience in OO JavaScript and Front-end frameworks specifically.
● Expertise knowledge of HTML5/ CSS3/ JavaScript.
● Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
● Proficient with JavaScript frameworks/libraries such as React, AngularJs, jQuery, etc.
● Good understanding of asynchronous request handling, partial page updates, and Ajax.
● Proficient understanding of cross-browser compatibility issues and ways to work around them.
● Experience with various JavaScript module bundlers (e.g. webpack, gulp, etc.).
● Experience with graphic design applications such as Figma, Sketch, Adobe XD, Photoshop(PSD to HTML).
● Proficient understanding of code versioning tools, such as Git, Mercurial, or SVN.
### Nice to haves
● Bonus to have an understanding of backend technologies like NodeJs & Python.
● Knowledge of isomorphic React.
### You would be a good fit if?
● No, you need not know it all, but are inquisitive and have a willingness to learn.
● We don’t believe in micro-management hence, you should be open to feedback, take ownership of tasks, and has a tremendous passion for the work.
● Humble and Adaptive in approach.
● We are transparent as a company and expect you to be transparent and trustworthy.
● We are a growing startup, you should be able to catch up with the hustle and be proactive.
AngularJS (1.x)
Angular (2+)Javascript•Able to work with creating complex logics for the manipulation of DOM as well for binding.
•Should know how to work with HTTP calls in Angular.
•Experience working with Micro frontend angular applications is added advantage
•Should be able to get a fast grip of the requirements and must be able to create the UI/UX accordingly.
•Collaborating techniques with back-end developers as well the client users is a must.
•Should be very familiar with versioning systems such as git or Azure DevOps
•Should be efficient in writing CSS styling.
•Good to have knowledge of CSS styling, agile methodology.
iOS App Development
Swift
Python
Django
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon