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B.S. or above degree in Computer Science or related technical field Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed. As a team, we “lean-in” to support our teammates where and when possible. The ability to work alone and as a team. At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant. Proven troubleshooting and problem-solving skills. o Note: we’d appreciate some brief examples to review during interview stages, including examples relating to Python. Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences Enterprise infrastructure solution architecture experience o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING o Azure platform experience with related certifications o At least basic knowledge of Python. o Remote software distribution technologies like SCCM/ARD etc. desirable o Windows Application packaging and deployment experience desirable o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable
Strong DevSecOps / Cloud Security profile
Mandatory (Experience 1) – Must have 8+ years total experience in DevSecOps / Cloud Security / Platform Security roles securing AWS workloads and CI/CD systems.
Mandatory (Experience 2) – Must have strong hands-on experience securing AWS services (including but not limited to) KMS, WAF, Shield, CloudTrail, AWS Config, Security Hub, Inspector, Macie and IAM governance
Mandatory (Experience 3) – Must have hands-on expertise in Identity & Access Security including RBAC, IRSA, PSP/PSS, SCPs and IAM least-privilege enforcement
Mandatory (Experience 4) – Must have hands-on experience with security automation using Terraform and Ansible for configuration hardening and compliance
Mandatory (Experience 5) – Must have strong container & Kubernetes security experience including Docker image scanning, EKS runtime controls, network policies, and registry security
Mandatory (Experience 6) – Must have strong CI/CD pipeline security expertise including SAST, DAST, SCA, Jenkins Security, artifact integrity, secrets protection, and automated remediation
Mandatory (Experience 7) – Must have experience securing data & ML platforms including databases, data centers/on-prem environments, MWAA/Airflow, and sensitive ETL/ML workflows
Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth
Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
Key Responsibilities
Lead outbound and inbound sales calls to convert leads into paying customers
Develop and execute strategic calling campaigns to meet monthly and quarterly sales targets
Identify upselling and cross-selling opportunities across our product suite
Maintain detailed records of customer interactions, feedback, and sales progress using CRM tools
Collaborate with marketing and product teams to refine messaging and improve conversion rates
Mentor junior telesales staff and support training initiatives
Analyze sales metrics and provide actionable insights to improve performance
Resolve customer queries and objections with professionalism and empathy
Required Skills & Qualifications:
3–5 years of proven telesales experience, preferably in the dot-com/Concept Selling
Exceptional communication and negotiation skills
Ability to work independently and as part of a fast-paced team
Results-driven mindset with a passion for exceeding targets
Power BI Developer-𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗶𝗻𝗶𝗻𝗴
Work Location: Noida (Hybrid).
What you’ll do:
- 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝘂𝘀𝗶𝗻𝗴 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 & 𝗣𝗼𝘄𝗲𝗿 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲
- 𝗕𝘂𝗶𝗹𝗱 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗱𝗮𝘁𝗮 𝗺𝗼𝗱𝗲𝗹𝘀 & 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀
- 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲 𝘄𝗶𝘁𝗵 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 𝘁𝗼 𝗱𝗲𝗳𝗶𝗻𝗲 𝗞𝗣𝗜𝘀 & 𝘂𝗻𝗰𝗼𝘃𝗲𝗿 𝗯𝗼𝘁𝘁𝗹𝗲𝗻𝗲𝗰𝗸𝘀
What we’re looking for:
- 𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
- 𝗦𝘁𝗿𝗼𝗻𝗴 𝗗𝗔𝗫, 𝗣𝗼𝘄𝗲𝗿 𝗤𝘂𝗲𝗿𝘆 & 𝗦𝗤𝗟 𝘀𝗸𝗶𝗹𝗹𝘀
- 𝗣𝗿𝗼𝘃𝗲𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲
- 𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗶𝘀 𝗮 𝗽𝗹𝘂𝘀
India's leading financial services company
● Drive/Execute full stack Data driven Growth & marketing campaigns for our UPI business, focused on key metrics in terms of Strategy, Team management, Product Marketing, Growth management, and Revenue management.
●Should be responsible for driving the User Growth, Revenue Growth, Retention, and Engagement of the Platform on a day-to-day basis.
● Deploy successful marketing campaigns and take ownership right from ideation to implementation:
● Segment customer base on various transactional/ behavioral features & design effective & 'reach out' & programs for them in the form of these marketing campaigns.
● Manage end-to-end consumer lifecycle management for the business vertical.
● Responsible for driving the entire marketing funnel from Acquisition to Retention using various digital marketing channels.
● Monitor customer funnel & identify new levers of growth and apply them to the business
● Suggest new features/product innovations whenever necessary basis
understanding of consumer behaviour.
Superpowers/ Skills that will help you succeed in this role:
● Bachelors degree in engineering or related field from reputed colleges.
● Must be data driven with strong problem solving and
analytical skills.
● High degree of ownership in taking things to completion.
● Ability to multitask and work on diverse range of
requirements.
● Excellent communication skills with ability to handle complex
negotiations.
● Prior experience in e-commerce industry is a plus.
React Native
Redux/Flux
React.js- Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.
- In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
- Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
- A complete understanding of the full mobile app development lifecycle right from prototyping
- Knowledge of type checking, unit testing, typescript, prop types, and code debugging
- Experience working with REST APIs, document request models, offline storage, and third-party libraries
- Strong understanding of web technologies like JavaScript, HTML, and CSS
- Knowledge of user interface design and responsive designs
- Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
NodeJS (Node.js)React.js
Angular (2+)
AngularJS (1.x)
MongoDBPOSITION - MERN Full stack Developer" & MERN FULL STACK TECHNICAL LEAD
EXP: 4-10YRS
Location: Noida, WORK FROM OFFICE
NP: IMMEDIATE JOINED/15 DAYS
- In-depth knowledge of NodeJS, ExpressJS
- REST API Services Development with Node.js
- Front-end Application design and Development with React,
- HTML / CSS/JavaScript
- Database Knowledge with MongoDB
- Design and Development of Dynamic web apps
- Understanding business priorities and customer insights and chart out design roadmaps.
- Making strategic design and user-experience decisions related to existing features, as well as innovative new products
- Defining clear user flows and UI specifications for the Engineering teams and helping in creating seamless and engaging user experiences
- Creating experience maps, user journeys and user flows to prototype unique interaction models and converts them into killer visual designs
- Breaking a long-term user experience vision down into concrete steps for agile development.
- Maintaining design consistency and coherence across the products
- Taking charge of complete user experience across products and building your team to accomplish the product vision
What you need to have:
- Pedigree - Graduation/ PG from Tier 1 design institutes including NIFT, NID, MIT, IIT
- Experience - Over 5 years of experience in developing consumer-facing products including Android, iOS and web applications.
- Experience on tools such as like Sketch, Photoshop, Illustrator, Figma, Adobe XD
- Product Mindset with design first thinking
- User empathy and attention to detail
- Strong communication skills
- Agility and endurance
- Awareness of latest industry trends
- Demonstrated track record of building excellent user experience designs
- Growth - We want to build from within. We look at you as a leader with the potential to make the company a decacorn.
- Exposure to all parts of the business - You will partner with every team, a unique opportunity to learn deeply about business
- Work with the best - Learn from the leaders who have pioneered in building the industry.
- Work with highly experienced, sharp and insanely ambitious colleagues
- High-growth startup & industry - has been a market leader in different segments of fin-tech and we see rapid growth to come in the following years.
Kubernetes
Go Programming (Golang)
PythonYou will be responsible for
1. Setting up, maintaining cloud (AWS/GCP/Azure) and kubernetes cluster and automating
their operation
2. All operational aspects of devtron platform including maintenance, upgrades,
automation.
3. Providing kubernetes expertise to facilitate smooth and fast customer onboarding on
devtron platform
Responsibilities:
1. Manage devtron platform on multiple kubernetes clusters
2. Designing and embedding industry best practices for online services including disaster
recovery, business continuity, monitoring/alerting, and service health measurement
3. Providing operational support for day to day activities involving the deployment of
services
4. Identify opportunities for improving the security, reliability, and scalability of the platform
5. Facilitate smooth and fast customer onboarding on devtron platform
6. Drive customer engagement
Requirements:
● Bachelor's Degree in Computer Science or a related field.
● 2+ years working as a devops engineer
● Proficient in 1 or more programming languages (e.g. Python, Go, Ruby).
● Familiar with shell scripts, Linux commands, network fundamentals
● Understanding of large scale distributed systems
● Basic understanding of cloud computing (AWS/GCP/Azure)
Preferred Qualifications:
● Great analytical and interpersonal skills
● Passion for creating efficient, reliable, reusable programs/scripts.
● Excited about technology, have a strong interest in learning about and playing with the
latest technologies and doing POC.
● Strong customer focus, ownership, urgency and drive.
● Knowledge and experience with cloud native tools like prometheus, kubernetes, docker,
grafana.
Laravel
CodeIgniter
Javascript
HTML/CSSAngular (2+)- Very strong in HTML & mobile techniques;
- Strong knowledge of Codeigniter / Laravel;
- Front-end skills HTML, CSS, CSS3, CSS3 animations, JavaScript,bootstrap;
- Experience with Angular or React;
- Popular JavaScript libraries/frameworks e.g. jQuery, LESS / Sass;
- Back-end skills PHP, MySQL or equivalent language such as C#, java, etc.;
- Strong knowledge of source control e.g. Bitbucket, Github;
- Experience with deployment and configuration of common stacks (LAMP, MERN, MEAN)
- Ability to work with design files for web development needs;
- In-depth experience with MongoDB & MySQL, including SQL & PL/SQL, or NoSQL query building
- Knowledge of tools & frameworks such as Gulp, Grunt, Node, Composer, etc.
- Ability to work with APIs;
- Experience working with CMS systems e.g. Magento, Wordpress;
- Good knowledge of web hosting environments e.g. cPanel, AWS, Google;
- Python skills are a plus
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