Manager - Strategy And Operations

Job Title: Auditor – Management Systems

Department: Technical

Reporting to: Technical/Operations Manager or Certification Manager

Location: Ahmedabad (with travel as required)

Employment Type: Full-Time

Role Overview:

The Auditor – Management Systems is responsible for planning, executing, and reporting audits of client

organizations to evaluate their compliance with applicable ISO standards. The auditor is expected to adhere to the

principles of ISO/IEC 17021-1 and ISO 19011, ensuring audits are conducted with competence, impartiality, and

consistency. The role also contributes to business development by identifying new opportunities and referring

potential clients through professional interactions and personal networks.

Key Responsibilities:

1. Audit Planning and Preparation

• Review client scope, management system documentation, and audit history.

• Prepare risk-based audit plans, checklists, and schedules as per ISO 19011 and ISOQAR procedures.

• Coordinate with clients to finalize logistics and ensure audit readiness.

2. On-Site and Remote Auditing

• Conduct Stage 1, Stage 2, Surveillance, Re-certification, Transfer, and Special Audits.

• Evaluate conformity against applicable standards such as ISO 9001, 14001, 45001, 27001, 22000, 50001,

etc.

• Apply the process approach, risk-based thinking, and effective sampling techniques.

• Conduct opening and closing meetings, collect objective evidence, and record audit findings.

3. Reporting

• Prepare detailed, accurate, and timely audit reports, including observations, nonconformities, and

improvement opportunities.

• Submit reports and associated documentation as per internal timelines and quality requirements.

4. Client Engagement

• Interact professionally with client representatives across functions—Quality, EHS, IT, HR, Operations, and

Management.

• Provide clear and constructive feedback, explain audit findings, and guide clients on next steps without

consulting.

5. Compliance and Professional Development

• Maintain impartiality, confidentiality, and ethical conduct at all times.

• Comply with ISOQAR India’s internal procedures, accreditation requirements, and applicable standards.

• Participate in calibration meetings, witness audits, and refresher training programs.

• Continuously upgrade knowledge of standards, industry practices, and audit techniques in line with ISO

19011.

6. Business Development Support

• Identify potential business opportunities during client audits and share leads with the Business

Development team.

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• Promote ISOQAR’s value-added services through audit interactions, professionalism, and client

satisfaction.

• Facilitate acquisition of new clients by leveraging professional connections and referring prospects from

your own network.

Qualifications:

Education:

• Bachelor's degree in Engineering, Science, IT, or Environmental Science.

• Additional technical certifications relevant to industry sectors are a plus.

Professional Certifications:

• IRCA/CQI Certified Lead Auditor in one or more Standards

Experience:

• Minimum 5 years of relevant industry or auditing experience.

• Minimum 15–20 third-party audits conducted (as Lead or Support Auditor). [Preferred]

• Exposure to diverse sectors like manufacturing, IT, pharma, infrastructure, services, etc. [Preferred]

Skills & Competencies:

• In-depth knowledge of ISO standards and audit methodology.

• Familiarity with ISO 19011 auditing principles and techniques.

• Strong communication, analytical, and report-writing skills.

• Time and resource management across multi-location audits.

• Professionalism, integrity, and result orientation.

• Proficiency in MS Office

Key Performance Indicators (KPIs):

• Number of audits completed within schedule and quality standards.

• Timeliness and accuracy of audit reports.

• Client satisfaction and feedback.

• Leads and referrals generated for business development.

• Compliance with accreditation and internal audit performance reviews.

Travel Requirements:

• Willingness to travel extensively (60–80%) across India and occasionally overseas.

• Flexibility for hybrid audits (on-site and remote formats).

Review & Development:

• Annual performance appraisal based on audit output, quality, and client satisfaction.

• Participation in competency evaluation, witnessed audits, and standard upgrades.

• Access to continuous learning and development programs.

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About Alcumus ISOQAR

Alcumus ISOQAR, part of the global Alcumus Group, is one of the world’s leading certification and assurance bodies. Serving

over 27,000 organizations worldwide, Alcumus ISOQAR helps businesses achieve internationally recognized standards in:

• Quality Management (ISO 9001)

• Environment & Sustainability (ISO 14001, ISO 50001, ISO 14064, RJC, BRSR, ESG)

• Occupational Health & Safety (ISO 45001, FLS Audits, Safety Audit)

• Information Security & Cybersecurity (ISO/IEC 27001, PCI DSS, SOC 2, GDPR, NIST)

• Food Safety & Hygiene (ISO 22000, BRCGS, FSSC 22000, HACCP, GMP)

Our services go beyond certification. We deliver value through training, advisory, verification, and assurance solutions that build

resilience, ensure regulatory compliance, and drive sustainable business performance.

About Alcumus Group

Headquartered in the United Kingdom, Alcumus Group is a globally recognized provider of technology-enabled risk

management, ESG, compliance, and certification solutions. With offices and operations across the UK, North America, and

Asia, Alcumus empowers over 50,000 organizations globally—from SMEs to Fortune 500 companies—to create safer, more

sustainable, and more resilient businesses.

The group’s diverse portfolio includes industry-leading brands such as:

• Alcumus ISOQAR – Certification & Assurance Services

• Alcumus SafeContractor – Contractor and Supply Chain Risk Management

• Alcumus Info Exchange – Enterprise Risk & Compliance Software

• Planet Mark – Carbon Reduction & Sustainability Certification

• SafeHR – Human Resource Compliance & Support Solutions

• Alcumus eCompliance – Health & Safety Software

• ContractorCheck – Compliance for Contractors & Subcontractors (Canada)

With a strong commitment to innovation, compliance, and ESG leadership, Alcumus helps clients across sectors like

manufacturing, construction, IT, pharmaceuticals, food, finance, and public services to anticipate risk, achieve certification, and

demonstrate their commitment to sustainability and governance.

Why Work With Us

Joining Alcumus ISOQAR means becoming part of a globally respected organization that is shaping the future of compliance,

certification, and sustainability.

Here’s what sets us apart:

• Purpose-Driven Work: Be part of meaningful missions—enabling safer workplaces, cleaner environments, and

stronger businesses.

• Global Reach, Local Expertise: Engage with a network of global professionals, clients, and partners across diverse

industries and geographies.

• Continuous Learning: Access world-class training, global auditor forums, upskilling platforms, and standard updates.

• Ethics & Excellence: Operate within a culture that values integrity, impartiality, technical rigor, and client success.

• Innovation-Backed Services: Leverage cutting-edge platforms and tools to deliver digital-first, efficient, and scalable

audit and assurance services.

• Career Growth & Mobility: Be part of an organization that invests in its people, with clear pathways for progression,

leadership, and international exposure.

At Alcumus, we don’t just certify – we enable businesses to thrive, protect people, and care for the planet.

Key Responsibilities

Talent Acquisition

 Handle end-to-end recruitment for IT and Non-IT profiles.

 Understand hiring requirements and prepare job descriptions accordingly.

 Source candidates through multiple recruitment portals such as Indeed, Naukri,

LinkedIn, Cutshort, Internshala, Job Hai, and other platforms.

 Screen resumes, shortlist candidates, and conduct initial HR interviews.

 Schedule and coordinate interviews with hiring managers.

 Manage candidate communication and follow-ups throughout the hiring process.

 Maintain recruitment trackers and ensure timely closures of open positions.

 Build a strong talent pipeline for current and future hiring needs.

Required Skills & Qualifications

 Bachelor’s/Master’s degree in Human Resources, Business Administration, or related

field.

 1–3 years of experience in recruitment and HR operations (Freshers with strong

internship experience may apply).

 Hands-on experience with multiple job portals and sourcing strategies.

 Good understanding of IT & Non-IT hiring processes.

 Knowledge of CRM/HRMS tools and MS Excel.

 Strong communication and interpersonal skills.

 Ability to multitask and manage deadlines efficiently.

 Detail-oriented with strong organizational skills.

Senior Xano Developer

Visual Backend Development, APIs & AI-Assisted Build

📍 Mumbai (On-site) | Full-time | 3-5 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Xano Developer who will build backend systems and APIs for our customer engagements on Xano, the visual backend development platform.

The mandatory requirement for this role is hands-on production backend engineering experience, including PostgreSQL data modelling and REST API design, in either a Node.js or Python environment.

Prior production work on Xano is strongly preferred.

The role is hands-on and customer-facing. You will own backend delivery across engagements: designing data models, building API flows in Xano, integrating third-party services, and partnering with frontend, mobile, and AI engineers on contracts and behaviour.

The work spans all three Xano build modes: no-code function stacks, custom code through Xano’s scripting and code blocks, and Xano’s AI assistance and agentic features.

A typical week includes a data model review for a new engagement, building a complex API flow in Xano, integrating a third-party webhook, and a customer working session on a new module.

Responsibilities:

Backend Delivery on Xano

Own end-to-end backend implementation on Xano: database schema, API endpoints, function stacks, background tasks, and integrations.

Ship production-ready work that meets customer requirements and engineering quality standards.

Build Across All Three Xano Modes

Use Xano’s no-code function stacks for standard CRUD and business logic.

Drop into custom code (JavaScript, Python through code blocks, expressions) where visual flows would be unwieldy.

Use Xano’s AI assistance and agentic features to accelerate routine build work.

Database Design on PostgreSQL

Own data model decisions for each engagement: table design, relationships, indexes, addons, and query performance.

Make schema choices that hold up as product usage grows and that map cleanly to the API contracts the client needs.

API Design and Integration

Design clean REST API contracts that the frontend, mobile, and third-party consumers can rely on.

Cover authentication, input validation, pagination, error handling, and rate limiting.

Integrate external services (payment gateways, messaging, storage, AI providers) through Xano’s connectors and custom requests.

Product Thinking and Solutioning

Translate fuzzy product asks from customers into concrete backend solutions.

Ask the right questions about edge cases, data lifecycle, multi-tenancy, and access control before building.

Push back on requirements that will cause pain later.

Customer Communication

Work directly with customers in discovery, design reviews, demos, and weekly working sessions.

Explain trade-offs in plain language, present options with clear recommendations, and write tight technical updates.

AI-Assisted Backend Development

Use Xano’s built-in AI features as well as external AI tools (Claude, Cursor, and similar) day to day for schema drafts, function stack scaffolding, query writing, integration setup, and review.

Develop strong instincts for when AI output is usable as-is and when it must be reworked.

Quality, Testing, and Reliability

Test the flows you ship.

Set up sensible error handling, logging, and alerts for the backend services you own.

Participate in incident response when something breaks in production.

Documentation and Handover

Document data models, API contracts, and non-obvious decisions inside Xano and in shared docs so the rest of the team and the customer can pick up the work without you in the room.

Continuous Learning

Track changes to the Xano platform, including new features, performance improvements, and AI capabilities.

Apply them to active engagements where they reduce build effort or improve product outcomes.

Requirements:

Hands-on Production Backend Engineering Experience (Mandatory)

Must have personally shipped backend systems to production for real users, with ownership of API design and data modelling.

POCs, coursework, and internal-only tools do not qualify.

3 to 5 Years of Professional Backend Engineering Experience

In either a Node.js or Python environment.

Candidates with slightly less time but strong demonstrated ownership are welcome to apply.

Strong PostgreSQL Skills

Schema design, indexing, query writing, and migrations on at least one production system.

Able to reason about query performance and design data models that hold up under realistic product usage.

REST API Design and Integration Depth

Comfort designing API contracts that are clean, predictable, and easy for frontend, mobile, and third-party consumers to work with.

Experience integrating external services such as payment gateways, messaging providers, storage, and AI APIs.

Familiarity with at Least One Node.js or Python Backend Stack

Such as Express, NestJS, Fastify, FastAPI, Django, or Flask.

Comfort reading and writing application code outside of visual environments when the situation calls for it.

Product Thinking and Solutioning

Ability to take a fuzzy product brief, ask the right questions, and propose a backend design that is fit for purpose.

Strong instincts for what to build first, what to defer, and what not to build.

Strong Written and Spoken English Communication

Confident in customer working sessions and design reviews.

Comfortable writing precise technical documentation and explaining trade-offs to non-engineering stakeholders.

Cloud and Deployment Fundamentals

Working knowledge of at least one of AWS, GCP, or Azure: deploying services, reading logs, managing environments, and basic operational tasks.

Familiarity with Docker is a plus.

Bachelor’s Degree

Bachelor’s degree in Computer Science, Information Technology, or a related engineering discipline.

Exceptional candidates with demonstrable production experience and strong portfolios may be considered without a formal degree.

Nice to Have

• Prior production experience on Xano, Bubble, Retool, or comparable visual or low-code backend platforms
• Full stack experience with React, Next.js, React Native, or Flutter
• Experience integrating LLM APIs (OpenAI, Anthropic, Google) into backend workflows
• Multi-tenant SaaS product experience
• Prior agency, consulting, or product-engineering experience

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

Business Development responsibilities includes:

Business Development Skills.

Good in Bidding, Upwork, Guru, CRM, LinkedIn and Freelancer Platform.

Have knowledge of Email Marketing.

Should have good knowledge about Digital Marketing.

Help in contacting potential clients to establish rapport and arrange meetings.

Help in developing quotes and proposals for clients.

Help in finding and developing new markets and improving sales.

Business development requirements includes:

Bachelor’s degree in any domain.

Strong communication skills and IT fluency.

Ability to manage projects and multi-task.

Excellent organizational skills.

Should be presentable.

Note - This opportunity is for those who wants to learn from starting and wants to build their career in business development profile.

Job Types: Full-time, Regular / Permanent, Fresher

Work From Office: Dehradun

Salary: ₹10,000.00 - ₹12,000.00 per month

Key Responsibilities:

• You will be acting as part of a team to develop software solutions using Scrum methodology in 2-week sprints.
• Turn user stories, feature requests and defect reports into quality software changes for our customers.
• Develop software solutions by conferring with product owners, understanding system behavior, and proposing solutions while following the software development lifecycle.
• Design, develop, modify, implement, and support software components anywhere in the software stack.
• Determine root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions.
• Remain current on new technologies and available vendor packages. Evaluate and make recommendations as necessary.
• Participate in Scrum development process and work towards continually improving the process.
• Determine process improvements, best practices, and develop new processes.
• Work in close partnership with cross-functional teams and management.

Ideal Experience:

• Extensive experience in design, development and testing of web-based enterprise systems using .NET technologies.
• Experience with Azure Cloud technologies and SaaS product development.
• Excellent communication skills both written and verbal
• A desire to solve complex problems with elegant solutions
• The ability to work well with a team of motivated, smart people

LocTruth is a location intelligence platform geared to map out business problems and provide data-backed solutions with the help of location data layered with business data. Our insights span from people to places, range from average footfall all the way down to a specific person’s movement patterns, anonymously ofcourse. With our insights, we support businesses in decision-making, problem-solving, and overall optimizing.Google Maps visualizes our world, we visualize a business’ world. 

The Job

We are looking to launch our solution into the market with the help of a solid Sales Development Representative. 

You would work closely with LocTruth’s founders to understand our solution, identify new opportunities, reach out to potential customers via email and LinkedIn, conduct discovery and demo calls.

• Develop sales opportunities by researching and identifying potential clients.
• Rolling out daily emails, calls, and research reports
• Create weekly newsletters, emails to attract clients
• Make outbound calls to drive sales targets which include:
• POCs
• Pilots
• Full-time clients
• Assess competitors by analyzing and summarizing competitor information and trends
• Create ideal customer profiles
• Participate on LinkedIn groups, online tech forums, subscribe to magazines and newsletters of complimentary brands.
• Handling all incoming customer queries on our sales email
• Prepare to be a part of and eventually deliver presentations/demos to potential clients
• Develop a sales funnel, spearhead and be willing to use a CRM platform, and present goals every week to management
• Work with design and marketing to create and execute sales decks, brochures, campaigns and other materials

Requirements

• Minimum Requirement: Bachelor’s Degree
• Must have 2-3 years of industry experience in selling Data/IT/SaaS products and concepts
• Excited to sell brand-new technology products
• Proficient in English 
• Consistent track record of documenting, synthesizing, and communicating results
• Team player who can take responsibility for anything from making a sales pitch to the CEO of a company to showing off your hobbies at a LocTruth team call
• Must be self-motivated, flexible, collaborative, and have an eagerness to learn.
• This is a remote position for now.

Bonus

• Experience with sales tools
• Experience with startups and working with founders
• Worked within the realm of geospatial data or location intelligence

Company culture

Now for the fun stuff...just kidding, we hope you find everything above to be the fun aspect of your careers. But just to give you some more insight into our company culture:

• Get on boarded with a “get to know us” session and meet our entire team.
• We promote an inclusive environment of all genders, backgrounds, likes, and dislikes.
• We’re casual - first name basis please.
• You get the chance to work remotely (mainly because of the raging pandemic) but be prepared to switch over to in-person as soon as the situation permits
• We’re a fun team and depending on the pandemic, we try to meet every month to get to know each other better.
• Play icebreakers and games to challenge our minds apart from work.
• Get integrated into the typical start up life that could be the next big success and work on a product you can truly be proud of!