Manager - Strategy And Operations

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

REQUIRED SKILLS & QUALIFICATIONS:

● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.

● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired

● Experience using Outreach, strong plus

● Strong understanding of SDR and lead development best practices and procedures

● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented

● Strong consultative selling skills

● Positive can-do attitude and tireless work ethic

● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude

PREFERRED SKILLS & QUALIFICATIONS:

● A Bachelor Degree in any field from a recognized University

● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc

REPORTING: This position will report to Director- Inside Sales

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India)

Key Responsibilities:

• Assist in sourcing candidates through job portals, LinkedIn, and other channels.
• Screen resumes and shortlist candidates based on job requirements.
• Coordinate interview schedules between candidates and hiring managers.
• Maintain candidate databases and update recruitment trackers.
• Ensure a smooth and positive candidate experience.
• Support end-to-end recruitment activities as required.

Requirements:

• Bachelor’s degree in any field (HR preferred).
• Strong communication and interpersonal skills.
• Basic knowledge of recruitment processes is a plus.
• Ability to work in a fast-paced environment.
• Good organizational and time management skills.

Key Responsibilities:

● Develop digital marketing strategies for online channels (social media, email, website, search engines). ● Manage content creation for websites, blogs, social media, and other digital platforms. ● Analyze and report on performance using analytics tools (Google Analytics(GA4), SEMrush, Search Console etc.) to adjust campaigns and improve results. ● SEO Optimization: Implement search engine optimization techniques to increase organic search visibility and rankings. ● PPC Campaigns: Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.) to drive traffic and maximize ROI. ● Social Media Management: Plan and execute social media campaigns, engage with followers, and analyze engagement metrics. ● Email Marketing: Develop email campaigns that promote products/services, maintain customer relationships, and drive conversions. ● Collaborate with teams like design, sales, and product development to create cohesive marketing campaigns.

Requirements

• Designing visual content for digital applications
• Designing and layout of materials for internal communications and engagement
• Editing YouTube videos
• Designing and layout of essential business materials
• Creating infographics and presentation materials to simplify the communication of complex concepts and data
• Editing video clips for use on social media platforms
• Working autonomously and developing high-quality concepts with minimal instruction
• Managing timelines and prioritizing of workload and knowing when to ask for direction
• Assisting team in developing and executing communications plans
• Providing technical support for design- and video-related efforts
• Optimizing graphics and video content for social media platforms
• Maintaining organized content files and helping to organize and archive existing video and graphics files
• Other duties as assigned

What you need to have:

• Strong visual communications skills, including the ability to communicate complex concepts and data through images
• Familiarity with best practices for graphics and video content on social media platforms (YouTube, Facebook, Twitter, Instagram)
• Freshers can also apply. Portfolio displaying samples would be a must

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences, to grow business
• Creating and maintaining a list/database of prospect clients; maintaining a database of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using appropriate CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans  

• Experience with lead generation and prospect management
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Able to professionally and confidently communicate with C-Level Executives
• High school degree or equivalent
• Four years of cold calling experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Ability to work independently  and achieve targets