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• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
Salesforce QA Tester
Exp: 5+ years
Location: Hyderabad
Work mode: 5 Days work from office
Employment type: Contract
Job Description:
· 5+ years of experience in manual testing, test case design, execution, and defect tracking.
· Experience in Salesforce QA testing.
· Proficient in using tools like JIRA for test management, defect tracking.
· Strong knowledge of QA testing methodologies that cover all aspects of software testing, including functional testing, UI/UX testing and usability testing .Should be fostering a collaborative and high-performing work environment.
At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.
What you’ll do:
- Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
- Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
- Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
- Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
- Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.
What you bring:
- Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
- Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
- Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
- Team Player: Work collaboratively with both internal teams and customers to ensure success.
If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!
Key Responsibilities
- Design and implement ETL/ELT pipelines using Databricks, PySpark, and AWS Glue
- Develop and maintain scalable data architectures on AWS (S3, EMR, Lambda, Redshift, RDS)
- Perform data wrangling, cleansing, and transformation using Python and SQL
- Collaborate with data scientists to integrate Generative AI models into analytics workflows
- Build dashboards and reports to visualize insights using tools like Power BI or Tableau
- Ensure data quality, governance, and security across all data assets
- Optimize performance of data pipelines and troubleshoot bottlenecks
- Work closely with stakeholders to understand data requirements and deliver actionable insights
🧪 Required Skills
Skill AreaTools & TechnologiesCloud PlatformsAWS (S3, Lambda, Glue, EMR, Redshift)Big DataDatabricks, Apache Spark, PySparkProgrammingPython, SQLData EngineeringETL/ELT, Data Lakes, Data WarehousingAnalyticsData Modeling, Visualization, BI ReportingGen AI IntegrationOpenAI, Hugging Face, LangChain (preferred)DevOps (Bonus)Git, Jenkins, Terraform, Docker
📚 Qualifications
- Bachelor's or Master’s degree in Computer Science, Data Science, or related field
- 3+ years of experience in data engineering or data analytics
- Hands-on experience with Databricks, PySpark, and AWS
- Familiarity with Generative AI tools and frameworks is a strong plus
- Strong problem-solving and communication skills
🌟 Preferred Traits
- Analytical mindset with attention to detail
- Passion for data and emerging technologies
- Ability to work independently and in cross-functional teams
- Eagerness to learn and adapt in a fast-paced environment
Role: Oracle DBA Developer
Location: Hyderabad
Required Experience: 8 + Years
Skills : DBA, Terraform, Ansible, Python, Shell Script, DevOps activities, Oracle DBA, SQL server, Cassandra, Oracle sql/plsql, MySQL/Oracle/MSSql/Mongo/Cassandra, Security measure configuration
Roles and Responsibilities:
1. 8+ years of hands-on DBA experience in one or many of the following: SQL Server, Oracle, Cassandra
2. DBA experience in a SRE environment will be an advantage.
3. Experience in Automation/building databases by providing self-service tools. analyze and implement solutions for database administration (e.g., backups, performance tuning, Troubleshooting, Capacity planning)
4. Analyze solutions and implement best practices for cloud database and their components.
5. Build and enhance tooling, automation, and CI/CD workflows (Jenkins etc.) that provide safe self-service capabilities to th6. Implement proactive monitoring and alerting to detect issues before they impact users. Use a metrics-driven approach to identify and root cause performance and scalability bottlenecks in the system.
7. Work on automation of database infrastructure and help engineering succeed by providing self-service tools.
8. Write database documentation, including data standards, procedures, and definitions for the data dictionary (metadata)
9. Monitor database performance, control access permissions and privileges, capacity planning, implement changes and apply new patches and versions when required.
10. Recommend query and schema changes to optimize the performance of database queries.
11. Have experience with cloud-based environments (OCI, AWS, Azure) as well as On-Premises.
12. Have experience with cloud database such as SQL server, Oracle, Cassandra
13. Have experience with infrastructure automation and configuration management (Jira, Confluence, Ansible, Gitlab, Terraform)
14. Have excellent written and verbal English communication skills.
15. Planning, managing, and scaling of data stores to ensure a business’ complex data requirements are met and it can easily access its data in a fast, reliable, and safe manner.
16. Ensures the quality of orchestration and integration of tools needed to support daily operations by patching together existing infrastructure with cloud solutions and additional data infrastructures.
17. Data Security and protecting the data through rigorous testing of backup and recovery processes and frequently auditing well-regulated security procedures.
18. use software and tooling to automate manual tasks and enable engineers to move fast without the concern of losing data during their experiments.
19. service level objectives (SLOs), risk analysis to determine which problems to address and which problems to automate.
20. Bachelor's Degree in a technical discipline required.
21. DBA Certifications required: Oracle, SQLServer, Cassandra (2 or more)
21. Cloud, DevOps certifications will be an advantage.
Must have Skills:
Ø Oracle DBA with development
Ø SQL
Ø Devops tools
Ø Cassandra
- Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
- Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
- Good experience in Javascript.
- Expertise in Linux / Windows environment.
- Good Experience in Scripting languages like PowerShell / Bash/ Python.
- Proficiency in revision control and DevOps best practices like Git
- Looking for individual proficient in Salesforce Lightning Web Components(LWC), APEX, Admin.
- Hands on experience on Sales and Service Cloud.
- Integration with Other applications like Power-BI, able to customize and develop new integrations.
- Experience working on AI skills is added advantage
- Years of exp: 3-4 years
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
928
111 152 1
Contract To Hire
What You’ll Bring:
- Significant experience at a Senior+ Developer level (8+ years), with a strong track record of delivering complex projects.
- Practical experience in agile environments, demonstrating your ability to adapt and deliver in iterative development cycles.
- Hands-on experience developing real-world solutions across a range of projects.
- Deep knowledge of JavaScript full-stack development, including advanced proficiency in JavaScript frameworks, specifically React and Node.js.
- Extensive understanding of version control tools, particularly Git, with experience in collaborative software development practices like pull requests and code reviews.
- Testing experience, including familiarity with unit, integration, and end-to-end testing tools and methodologies.
- Practical experience working with databases, with a deep understanding of SQL databases (PostgreSQL preferred) for back-end or full-stack roles.
- Experience with automation, CI, and CD processes to enhance development workflows and deployment efficiency.
- Strong front-end skills, including a solid understanding of layout aesthetics, responsive design, and mobile web development.
What You’ll Do:
- Development: Design, develop, and maintain both front-end and back-end components of web applications.
- Collaboration: Work with UI/UX designers, other developers, and stakeholders to create integrated and high-quality solutions.
- Code Quality: Write clean, maintainable code following best practices and maintain high standards for both front-end and back-end development.
- Testing: Perform comprehensive testing (unit, integration, and end-to-end) to ensure application reliability and performance.
- Continuous Improvement: Keep up-to-date with the latest developments in full-stack technology and recommend improvements to enhance development processes.
- Documentation: Create and maintain documentation for code, processes, and systems to support team collaboration and project clarity.
Optional Experience:
- TypeScript: Familiarity with TypeScript for type-safe JavaScript development.
- GraphQL: Experience using GraphQL in a production environment.
- Security and Performance: Good understanding of security best practices and performance optimization techniques.
- Architectural and Design Patterns: Knowledge of architectural and design patterns to create scalable and maintainable applications.
- Open-Source Technologies: General familiarity with a wide variety of open-source technologies and tools.
- Analytical Skills: Excellent analytical and multitasking skills to effectively manage complex tasks and priorities.
Job Description:
§ Understanding client requirements & functional specifications.
§ Developing and maintaining dynamic websites and web applications.
§ Ensuring fool proof performance of the deliverable.
§ Coordinating with co-developers and other related departments.
§ Sending regular updated about the project status
Desired Candidate Profile:
· Proficient knowledge of a back-end programming language - one or more from Python, JavaScript, NodeJS
· Proficient knowledge of back-end server frameworks - Flask
· Proficient knowledge in handling any from JSON, XML & YAML
· Databases: MongoDB
· Proficient In configuring backend in Nginx Server
· Experience in building the API services from scratch - Project structuring, setting up environment objects, build reusable components, etc,
· IDE: Visual Studio Code, PyCharm Notepad++.
· Should have excellent written & oral communication skills (English)
· Must have the capacity to work independently and also as a part of a team
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