Manager, Customer Success

About the Company

The organization is a global sports-focused data, technology, and content solutions provider with over two decades of experience delivering high-quality digital products to a large international client base. With a strong presence in the sports technology ecosystem, the company builds end-to-end fan engagement solutions including data platforms, applications, gamification, content, and video products.

The team works closely with leading sports bodies, broadcasters, and digital platforms, delivering solutions that reach millions of sports fans worldwide. The work environment is fast-paced, technology-driven, and deeply connected to the world of sports.

Role Overview

We are looking for an experienced Associate Manager / Manager – Project Management to manage end-to-end delivery of technology-driven sports projects. This is a client-facing role requiring strong communication skills, technical understanding, and stakeholder management capabilities. The role involves working closely with engineering teams to deliver complex digital solutions in the sports domain.

Key Responsibilities

• Own end-to-end project delivery from requirement analysis, planning, execution to deployment
• Manage technical projects involving engineering, QA, DevOps, and other cross-functional teams
• Act as the primary client-facing point of contact and manage stakeholder expectations
• Ensure adherence to scope, timelines, quality, and cost
• Drive agile-based delivery and ensure project governance and reporting
• Identify, track, and mitigate project risks and issues proactively
• Manage multiple projects/releases in parallel when required
• Ensure effective communication across internal teams and external stakeholders

Required Skills & Experience

• 7+ years of experience in Project / Delivery Management
• Strong background in managing technology projects
• Technical educational background (Engineering or equivalent)
• Hands-on experience working closely with engineering teams
• Excellent verbal and written communication skills
• Proven experience in stakeholder and client management
• Familiarity with Agile / Scrum delivery methodologies
• Tech-savvy with the ability to understand complex systems

Additional Requirements

• Strong interest in sports is mandatory
• Prior experience working on sports, gaming, media, or fan engagement projects is a plus

As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.

You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.

Key Responsibilities

• Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
• Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
• Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
• Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
• Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
• Identify new business improvement opportunities and co-create strategies with leadership.
• Track key performance metrics, identify trends, and drive course-correction using real data.
• Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
• Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.

What We Are Looking For

• Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
• 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
• Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
• A structured problem-solver who can simplify complex challenges into scalable solutions.
• Exceptional stakeholder management and cross-functional collaboration skills.
• Solid understanding of forecasting processes, planning tools, and operational levers.
• Ability to thrive in fast-paced, ambiguous startup environments.

What We Offer

• Opportunity to shape how we scale and operate at the next level.
• A chance to be at the forefront of driving change in a fast-growing startup.
• A collaborative, dynamic work environment.
• Competitive compensation and benefits.

Mandatory Criteria :

Experience in Program Management / Strategic Planning / Demand Planning.

● Must be from Tier-1 academic background (IIT, , NIT, NSU preferred).

● Need candidate from Ecommerce and Startup only.

● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.

● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.

● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.

● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.

● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.

● Candidate having Founder's Office Experience will be an added advantage.

● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.

Job Title: Senior Interior Designer

Location: Marol Andheri Ho Office

Job Type: Full-Time

Experience Required: 6+ years

Industry: Interior Design / Architecture / Real Estate / Construction Job

Summary: We are seeking a creative and experienced Senior Interior Designer to lead and manage interior design projects from concept through execution. The ideal candidate will possess strong design sensibility, excellent client communication skills, and a deep understanding of space planning, materials, and current design trends.

Key Responsibilities:

 Lead the concept development, design presentations, and execution of interior projects.

 Prepare detailed design layouts, drawings, mood boards, and 3D visualizations.

 Coordinate with clients, vendors, consultants, and project teams.

 Oversee site supervision and ensure design integrity during execution.

 Select and specify materials, furnishings, lighting, and color palettes.  Manage budgeting, timelines, and project deliverables.

 Mentor and guide junior designers and draftsmen.

 Ensure compliance with local codes and standards.

 Regularly present and pitch ideas to clients and stakeholders.

Required Skills & Qualifications:

 Bachelor’s or Master’s degree in Interior Design / Architecture.

 Minimum 6 years of proven interior design experience in residential, commercial, or hospitality sectors.

 Proficient in design tools such as AutoCAD, SketchUp, 3Ds Max, V-Ray, Photoshop, Revit, or similar.

 Strong knowledge of materials, finishes, and construction techniques.  Excellent communication, leadership, and project management skills.  Creative thinking with attention to detail and problem-solving ability.

We are looking for a highly motivated individual that can help us solve interesting and complex problems for our clients. You will be working closely with product and engineering teams based out of the USA, Europe, and India to build proof-of-concepts, validate strategic architecture decisions, and develop modern and scalable solutions. We firmly believe that your success is our success, and we are willing to take a stake in that.

About Altir

Altir is a product engineering company that builds top-notch software products for very select companies across various industries and stages of their lifecycle. We help start-ups to Fortune 500 companies nurture and transform validated ideas into successful products by amalgamating efficient business & technology strategy, development, and engineering capabilities. We are a team of entrepreneurs, engineers, product leaders, and designers who are builders and systems thinkers coming from some of the most iconic technology companies like Microsoft, Accenture, Apple, Google, and Salesforce. We exercise thorough attention to detail at every stage – from product exploration to delivery, integrating technology, automation, and our teams' expertise into the mix. We infuse our prowess from the consumer and enterprise worlds into every client's business. Our customers work with us to be their force multipliers, disrupters and to help them create unfair advantages.

Hailing from some of the world’s most innovative technology companies, we’re a team of seasoned entrepreneurs and makers. We’ve learned what it takes to build paradigm-shifting technology and companies, but we learned it the hard way. That’s why we created Altir - to be disruptive by design. By generating a suite of knowledge resources, category-defining playbooks, and reusable technology components, we’ve productized the launch and scale of transformational companies for maximum impact.

Company Link:

http://www.altir.co

Requirements

*5-10 years of software engineering experience with at least 4 years of experience in react.

*Programming languages (Typescript, JavaScript, Reactjs , redux)

*Creating fluid visual interactions. Developing and implementing mobile user experience patterns.

*Developing and maintaining iOS/Android applications from the requirements to the App Store.

Unit Test (Jest, Mocha), software design patterns and data structures.

*Excellent leadership, stakeholder management and program management skills.

*Successful experience in a properly functioning agile team would be extremely advantageous.

Required

*Design and develop user interface components using React.js This includes creating reusable components and front-end libraries for future use.

*Optimize components for maximum performance across a vast array of web-capable devices and browsers.

*Redux for state management.

*React JS developers should be proficient in modern web development.

*Implement automated testing platforms and unit tests.

*Develop and maintain user interfaces using React.js.

Must have

*Strong understanding of web technologies, including HTML, CSS, and JavaScript

*Experience with code migration and refactoring

*Strong problem-solving skills and ability to troubleshoot technical issues

*Excellent communication skills and ability to work collaboratively with cross-functional teams

*Strong attention to detail and ability to deliver high-quality code

*Ability to work in a fast-paced, dynamic environment

Benefits

*Participation in profit sharing

*Parental leave

*Opportunity to travel and work with our global team

*Flexible PTO and work timings

*Premium health insurance

*Teammate recognition awards

*Company get together, off sites and events

We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.

Experience: 5+ Year

Working Time: 12.30 PM to 9.30 PM

• Collaborate closely with cross-functional teams, including design, engineering & QA, to deliver high-quality solutions.
• Participate in planning and decision-making processes related to technical architecture, design, and implementation.
• Lead and mentor the Front-end (FE) team, providing technical guidance, coaching, and support.
• Oversee the deployment of frontend applications, coordinating with teams as necessary.
• Drive agile development practices within the FE team, ensuring efficient project delivery.

Requirements

• Bachelor's degree in Computer Science or related field.
• Minimum of 3 years of experience in leading the front-end development team.
• Proven experience in frontend development, with expertise in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proven leadership skills, with the ability to lead and mentor a diverse team.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

• Your responsibilities will include:

  • Leading a high-performing team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships.
  • Creating and implementing the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets
  • Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth
  • Building win-win relationships with new and existing partners
  • Manage the marketing budget to drive sustainable bottom-line growth

   

  Key Requirements

  • You have a degree in Marketing, Business Administration or related field.
  • You have prior experience in a similar role with a solid track record of success.
  • You have strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation & the customer acquisition funnel and performance marketing.
  • You have good knowledge of Campaign Management Tools (eg. Active Campaign), and Web Analytics Tools (eg. Google Analytics).
  • You are highly goal driven and work well in fast paced environments.
  • You possess strong analytical skills and are comfortable dealing with numerical data.
  • You have excellent communication & interpersonal skills.
  • You are adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments.