Manager, Customer Success

Are you someone who can do whatever it takes to make sure user's are provided with best customer suppport possible for fastest growing consumer apps in India. If yes then this is job for you. Head team of 4-5 support executive with hands on attitude to find issues and make sure they are solved asap.

Note - If you need handholding to do your job then this job is not yours. Don't mind applying.

Upload CV On - https://magicworksitsolutions.com/sales-executive/

As a Sales Executive at Magic works IT Solutions Pvt Ltd a Digital Marketing Agency, you will play a crucial role in driving revenue growth by acquiring new clients and fostering strong relationships with existing ones. You will be responsible for understanding client needs, presenting tailored digital marketing solutions, and closing deals. The ideal candidate is a dynamic and results-oriented individual with a passion for digital marketing and a proven track record in sales.

Experience: 2 to 4 years

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• Proven experience in B2B sales, preferably within the digital marketing industry.

• Strong understanding of digital marketing concepts and strategies.

• Excellent communication and presentation skills.

• Ability to work independently and collaboratively in a team environment.

• Results-driven with a focus on achieving and exceeding sales targets.

• Familiarity with CRM software and other sales tools.

Key Responsibilities:

1. Client Acquisition:

• Identify and target potential clients through market research, networking, and lead generation.

• Conduct outreach to prospects through various channels, including cold calling, emails, and social media, to present our digital marketing services.

2. Consultative Selling:

• Understand clients’ business objectives and challenges to offer customized digital marketing solutions.

• Conduct thorough needs assessments and provide clients with clear insights into how our services can address their specific goals.

3. Proposal Development:

• Collaborate with the internal team to create comprehensive and compelling proposals that showcase our services and align with client needs.

• Present proposals to clients in a clear and persuasive manner, addressing any questions or concerns.

4. Relationship Management:

• Build and maintain strong, long-lasting relationships with clients.

• Act as the main point of contact for clients, ensuring their satisfaction and addressing any issues that may arise.

5. Sales Target Achievement:

• Set and achieve monthly, quarterly, and annual sales targets.

• Continuously assess and improve sales strategies to maximize revenue opportunities.

6. Market Intelligence:

• Stay informed about industry trends, competitors, and emerging technologies in the digital marketing space.

• Provide feedback to the team regarding market demands and client preferences.

About the Role: 

We are looking for a Data Architect with a strong background in data engineering & cloud data platforms. The ideal candidate will design and implement scalable data architectures that power enterprise analytics, AI/ML, and GenAI solutions — ensuring data availability, quality, and governance across the organization. 

Key Responsibilities: 

Data Architecture & Strategy 

• Design & Architecture: Design and implement robust, scalable, and optimized data engineering solutions on the Databricks platform. Architect data pipelines that scale efficiently and reliably. 
• Data Pipeline Development: Develop ETL/ELT pipelines leveraging Databricks notebooks, Delta Lake, Snowflake tech stack, Azure Data Factory etc.  
• Cloud Integration: Work closely with cloud platforms like Azure, AWS, or GCP to integrate Databricks or Snowflake with data storage (e.g., ADLS, S3, etc.), databases, and other services. 
• Performance Optimization: Optimize the performance of data workflows by tuning Databricks clusters, improving query performance, and identifying bottlenecks in data processing. 
• Collaboration: Collaborate with data scientists, analysts, and business stakeholders to understand business requirements and translate them into scalable data solutions. 
• Data Governance & Security: Ensure best practices for data security, governance, and compliance when working with sensitive or large datasets. 
• Automation & Monitoring: Automate data pipeline deployments and create monitoring dashboards for ongoing performance checks. 
• Continuous Improvement: Stay up to date with the latest Databricks features and Snowflake eco system best practices to continuously improve existing systems and processes. 

Required Skills & Experience: 

• 12+ years of experience in Data Architecture / Data Engineering roles.  
• Proven expertise in data modeling, ETL/ELT design, and cloud-based data solutions (AWS Redshift, Snowflake, BigQuery, or Synapse). 
• Hands-on experience with data pipeline orchestration tools (Airflow, DBT, Azure Data Factory, etc.). 
• Proficiency in Python, SQL, and Spark for data processing and integration. 
• Experience with API integrations and data APIs for AI systems. 
• Excellent communication and stakeholder management skills. 

Role: Project Manager

Experience: 6+years

Education Qualification: Graduate/Postgraduate

Responsibilities:

• Manage technical aspects of projects, including planning, execution, and delivery

• Translate product strategy into detailed requirements for prototype construction and final product development

• Create Functional and Technical specification documents, translate application storyboards and use cases into functional applications

• Track project progress, identify and mitigate risks, and ensure project deliverables are completed on time and within budget

• Delivering new Bodhee features using AGILE delivery programs

• Ensure project quality and adherence to industry standards and best practices

• To act as a single point of contact from the team to Bodhee Stakeholders

• Identify and implement process improvements to increase efficiency and reduce costs

• Promote teamwork, motivate, mentor and develop subordinates

• Manage and take ownership of product including defining scope and developing requirements for product launch

Requirements

• Overall 6+ years’ experience with 3+ years of experience as Project Manager for any development projects and hands-on technical experience

• Proven experience as a technical project manager, with a track record of delivering projects on time and within budget

• Experience with agile software development methodologies.

• Strong experience with Java and UI design and development

• Strong experience leading development teams utilizing Java and UI technologies.

• Working experience with Data Analytics products is a plus

• Strong understanding of RDBMS and working experience with SQL

• Experience with developing Micro-services Based applications

• Excellent problem solving and analytical skills

• Excellent communication skills

• Must Have Experience in JavaScript and jQuery
• Immediate joiner required
• Work from office
• Paid leaves Facility

• 5+ years of experience participating in the delivery of technology services.
• A proven ability to learn new applications & innovate in technology
• Strong Experience in technologies like Node, Webservices and Microservices
• Experience with cloud components and services and containerization technologies is desirable
• Exposure to ReactJS mandatory
• Experience working with multiple types of datastores: Mongo DB, SQL
• Experience in integrating, designing and developing solutions is desirable
• Experience with CI/CD and TDD is desirable
• Frameworks - Express , Hapi , feathers
• Strong knowledge in Javascript