Manager, Customer Success

Responsibilities

• Content Creation: Write and edit blog posts, articles, and social media content in line with our company’s tone and voice.
• Research: Conduct thorough research on industry topics and trends to produce relevant, data-backed content.
• SEO Optimization: Learn and implement SEO best practices to help increase the visibility of content in search engines.
• Content Planning: Assist in content planning and strategizing for blog posts, social media, and newsletters.
• Proofreading & Editing: Review and edit content for clarity, grammar, and consistency, ensuring it meets high-quality standards.
• Collaboration: Work with the marketing and design teams to ensure the content aligns with the brand’s goals and design principles.

Creating visual concepts and designs:

This involves developing layouts, designs, and illustrations for various materials like websites, brochures, advertising campaigns, and social media graphics. 

Using design software and tools:

Graphic designers need proficiency in software like Adobe Photoshop, Illustrator, and InDesign, as well as other relevant tools. 

Collaborating with teams:

Working with marketing teams, copywriters, and other stakeholders to ensure designs align with business goals and brand guidelines. 

Adapting designs for various mediums:

Adjusting designs for print, digital, and other platforms, ensuring consistency and visual appeal. 

Staying updated on design trends:

Keeping abreast of the latest design trends, software updates, and industry best practices to enhance their skills. 

Reviewing and refining designs:

Incorporating feedback, making revisions, and ensuring that final designs meet quality standards. 

Managing time effectively:

Balancing multiple projects and meeting deadlines while maintaining high-quality output. 

Essential Skills:

Creativity and innovation: The ability to think outside the box and generate unique design ideas. 

Strong visual communication skills: Understanding how to effectively convey messages through visual elements. 

Attention to detail: Ensuring accuracy in designs and layouts. 

Software proficiency: Expertise in design software and tools. 

Communication and collaboration: Effectively working with teams and clients. 

Adaptability: Adjusting designs for different mediums and platforms

Role: Sr. Java Developer

Experience: 6+ Years

Location: Bangalore (Whitefield)

Work Mode: Hybrid (2-3 days WFO)

Shift Timing: Regular Morning Shift

About the Role:

We are looking for a seasoned Java Developer with 6+ years of experience to join our growing engineering team. The ideal candidate should have strong expertise in Java, Spring Boot, Microservices, and cloud-based deployment using AWS or DevOps tools. This is a hybrid role based out of our Whitefield, Bangalore location.

Key Responsibilities:

• Participate in agile development processes and scrum ceremonies.
• Translate business requirements into scalable and maintainable technical solutions.
• Design and develop applications using Java, Spring Boot, and Microservices architecture.
• Ensure robust and reliable code through full-scale unit testing and TDD/BDD practices.
• Contribute to CI/CD pipeline setup and cloud deployments.
• Work independently and as an individual contributor on complex features.
• Troubleshoot production issues and optimize application performance.

Mandatory Skills:

• Strong Core Java and Spring Boot expertise.
• Proficiency in AWS or DevOps (Docker & Kubernetes).
• Experience with relational and/or non-relational databases (SQL, NoSQL).
• Sound understanding of Microservices architecture and RESTful APIs.
• Containerization experience using Docker and orchestration via Kubernetes.
• Familiarity with Linux-based development environments.
• Exposure to modern SDLC tools – Maven, Git, Jenkins, etc.
• Good understanding of CI/CD pipelines and cloud-based deployment.

Soft Skills:

• Self-driven, proactive, and an individual contributor.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Able to plan, prioritize, and manage tasks independently.

Nice-to-Have Skills:

• Exposure to frontend technologies like Angular, JavaScript, HTML5, and CSS.

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers. 

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization.

About you:

● 3- 5 years of experience

● Expertise in the following areas ○ Java ○ HTTP Protocol

● You’ve heard of or worked with some of the following tech stacks/products ○ Spring ○ PostgreSQL ○ Redis ○ Docker ○ Message brokers ○ GitHub

● These non-functional areas are familiar to you ○ Performance ○ Debugging ○ Log management

Nice to have:

● Familiarity with AWS

What’s in it for me?

● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.

● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.

● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

● Growth: You could easily and quickly transition into other roles you might like.

● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more

Job Summary: 

We are looking for a talented Full Stack Developer with experience in C# (ASP.NET Core Web API), React, and SQL Server. The successful candidate will be responsible for designing, developing, and maintaining robust web applications and APIs, ensuring seamless integration between the front-end and back-end systems. 

Key Responsibilities: 

Full Stack Development: Design, develop, and maintain web applications using C#, ASP.NET Core Web API, and React. 

API Development: Create and maintain RESTful APIs to support front-end applications and integrations. 

Database Management: Design, optimize, and manage SQL Server databases, including writing complex queries, stored procedures, and indexing. 

Front-End Development: Implement user interfaces using React, ensuring a smooth and responsive user experience. 

Code Quality: Write clean, scalable, and well-documented code following best practices in software development. 

Collaboration: Work closely with cross-functional teams, including UI/UX designers, back-end developers, and DevOps, to deliver high-quality software solutions. 

Testing & Debugging: Conduct unit testing, integration testing, and debugging to ensure the quality and reliability of applications. 

Continuous Improvement: Stay updated on the latest industry trends and technologies and integrate them into development processes where applicable. 

Required Qualifications: 

Experience: Proven experience as a Full Stack Developer with a strong focus on C#, ASP.NET Core Web API, React, and SQL Server. 

Technical Skills: 

Proficient in C# and ASP.NET Core Web API development. 

Strong experience with React and related front-end technologies (JavaScript, HTML, CSS). 

Expertise in SQL Server, including database design, query optimization, and performance tuning. 

Familiarity with version control systems like Git. 

Understanding of RESTful architecture and Web API design. 

Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex issues. 

Communication: Strong verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders. 

Team Collaboration: Ability to work effectively in a team environment, collaborating with cross-functional teams to achieve project goals. 

Preferred Qualifications: 

Experience with ASP.NET Core MVC or Blazor. 

Knowledge of cloud platforms such as Azure or AWS. 

Experience with Agile/Scrum development methodologies. 

Education: 

Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

• Must have at least 1 years experience in front-end development.
• Knowledge of Javascript /React Native / Redux .
• Loves writing code, actively experimenting along with learning new things.
• Passionate about Frontend Development and continually follow the platform & innovations.
• Have an eye for good UI/UX -Proficient with algorithms and data structures. -Keen on problem solving and able to perform in a start-up culture with challenging deadlines

Must have:

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel 
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc. 
• Preceding experience with ReactJS workflows like Redux, Create React App, data structure libraries

• Strong understanding of Javascript, ReactJS, HTML, CSS, Ruby and Ruby on Rails 
• Strong understanding of scalable, modular, open and robust application / database architecture. 
• Strong analytical, problem solving skills for ambiguous high level business / technical issues
• Familiarity with concepts of MVC, ORM, and RESTful
• Understanding of fundamental design principles behind a scalable application 
• Able to create database schemas that represent and support business processes
• Hands on Experience with relational databases Postgresql and MySQL
• Solid understanding of object-oriented programming 
• Proficient in writing unit and functional tests with RSpec, Capybara
• Familiarity with Couchbase and ElasticSearch (NoSQL DB)
• Able to implement automated testing platforms and unit tests with RSpec
• Proficient understanding of code versioning tools (e.g. Git)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration/continuous development (CI/CD) tools and methodologies
• Proficient in verbal and written communication.
• Experience in debugging system performance issues and creating long term solutions for the same would be an added benefit.

Security Innovation is hiring a full-stack Django/Python developer to join our internal tools and automation development lead to improve and maintain our reporting portal and build new and exciting customer-facing features. Our reporting portal is a critical piece of our Application Security Assessment team infrastructure, it helps us to automate attacks and drives the authoring and reviewing process of almost every document we write and deliver to our customers. We have an exciting roadmap of new features that will help automate more attacks and improve the efficiencies for our Security Engineers, Project Managers, and the company as a whole.

Working closely with our engineers, other developers, Director of Services, SVP of Engineering, and CFO, you will help deliver valuable features from a growing list of features. You will be involved in choices that drive our front-end design, improvements in our CI/CD pipeline, and building and integrating new and novel scanners and automation.

• 2+ years of production web development experience
• Experience developing internal tools
• A public repository of code or a portfolio of applications or websites

• Expertise in Django, Python 3, Linux, HTML, CSS
• Experience with Docker & Docker Swarm mode
• Experience with git, GitLab, and GitLab CI
• Familiarity with:
  • jQuery, Bootstrap, React, ES6 Javascript
  • SAML, LDAP
  • restic, docker-machine
  • wkhtmltopdf
  • AWS Services and Security features