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Manager
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Manager

Sumit Sindhwani's profile picture
Posted by Sumit Sindhwani
10 - 16 yrs
₹10L - ₹25L / yr (ESOP available)
Hyderabad, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Routing & Switching
Routing protocols
Multiprotocol Label Switching (MPLS)
DNS
DHCP
BGP
PPPoE
Cisco Certified Network Associate (CCNA)

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

  • Ability to Influence
  • Customer Sensitivity
  • Execution Excellence
  • Functional Expertise
  • Situation Handling
  • Team Management
  • Working Together

Role Description:

  1. Work Experience: Should have work experience in Telco / ISP service Provider background
  2. Should have experience in Planning and Operations of Broadband network.
  3. Should Lead a Team and Manage Day to Day NOC Operation.
  4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
  5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
  6. Maintain the Uptime of the network at 100%.
  7. Should Monitor the Network and planning maintenance activities timely.
  8. Should work on building redundancy and elimination of Point of Failures.
  9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
  10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
  11. Should be available 24*7 for support for responding to emergency situations and planned activities.
  12. Should be Responsible for Inventory Management.
  13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
  14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
  15. Should analyse fault trends and plan preventive actions.
  16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

  1. Should have Good Knowledge of Switching and Routing.
  2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
  3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
  4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
  5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
  6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
  7. Should have Good understanding of Fiber Technology.
  8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
  9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
  10. CCNA/CCNP Certification is Preferred.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About ACT FIBERNET

Founded :
2008
Type :
Services
Size :
5000+
Stage :
Profitable

About

ACT (Atria Convergence Technologies Pvt Ltd.) is one of the country’s most renowned triple play service providers with close to 1.5 million happy customers. We are on the threshold of being a 1000 crore company with a strong team of more than 6,500 employees across markets. Our customers currently experience the following state-of-the-art services under the ACT brand: • Fibernet (Internet over Fiber Optics) • HD TV • Digital TV Headquartered in Bangalore, ACT is spread across the length and breadth of Karnataka, Andhra Pradesh and Tamil Nadu. Pioneers in Fiber-To-The-Home technology,

 

ACT Fibernet is currently the largest non-telco and the fastest growing Internet Service Provider in the country. ACT is funded by IVFA (India Value Fund Advisors), a private equity investment fund responsible for building giants like Biocon, Radio City, HDFC Bank, just to name a few. The leadership team of ACT comprises 30+ professionals hailing from diverse industries like FMCG, Entertainment, Information & Technology, Telecom, and Retail.

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Adarsh Shetty
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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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