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LeadershipWork Location: Vile Parle, Mumbai
Employment: Full Time
Experience: 10-15 years
DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.
At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.
Qualifications:
- Knowledge & Experience of Car Service & Service parts Operations
- Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
- Product & General Automotive Business Knowledge
- Customer Handling Skills
Goals
- Ensure Customer Satisfaction
- Ensure High-Quality Standards
- Increase Market Share
- Ensure Customer Service Department Profitability
- Monitor Expense Control
- Maintain Employee Retention & Satisfaction and ensure training is done
- Meet Dealers Performance & Profit Guidelines
- Meet Manufacturers Performance & Operational Guideline
- New customer acquisition and retention.
- Ensure profitability through identifying new revenue sources and business development.
- Coordination between-group branches to ensure uniform practices and SOP
- Ensure profitability through identifying a new revenue source
Roles & Responsibilities:
- Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
- Generate Stable Profitability for Business
- The setting of Service & Service parts Performance Targets
- Monitor Customer Satisfaction Reports & Trends
- Share Customer Satisfaction Information with Service & Service parts Personnel
- Establish Yearly Targets & Competitive Compensation Plan
- Set Marketing Strategies to Target New Business
- Tracking Competitors Activities
- Development of Innovative Offers for Customer
- Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
- Provide Monthly Performance Results to the Dealer Principal
- Maintain Service & Service parts Coordination through regular meetings
- Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
- Establish Performance & Customer Satisfaction based Incentive Scheme
- Monitor Service Shop Environmental & Safety Issues
- Ensure Facility Standards are maintained
- Monitor training function to ensure trained manpower availability
- Guide & monitor group parts function to ensure min inventory with target SR.
Strong Product Designer, with focus on B2C Products
Mandatory (Experience): Must have 6+ YOE in Product Design (both UI and UX) with atleast 3+ years in B2C companies
Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)
Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies
Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)
Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies
Mandatory (Leadership): Must have atleast 2 years of experience leading a team of designers
Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study
Mandatory (Note 2): CTC is inclusive of 5%variable
Adobe Illustrator1. Collaborate with the team to develop design concepts and visual solutions.
2. Work with our draping software to create virtual draping experiences for our customers.
3. Assist in creating graphics for our products.
4. Assist in video editing and video making tasks to produce engaging promotional content for our brand
5. Apply your knowledge of digital marketing and Instagram marketing to strategize and execute effective social media campaigns that drive brand awareness and engagement.
6. Embrace design thinking principles to solve complex creative challenges and contribute innovative ideas to our design process.
7 Utilize Canva to develop aesthetically pleasing and visually appealing graphics for our online platforms and marketing materials.
8.Assist in creating social media calendar and Graphics by maintaining brand voice and identity.
At Qrata, our people are our most important resource. We’re looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.
Objectives of this Role
- Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
- Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
- Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
- Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
- Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements
Skills and Qualifications
- 2 -5 years’ experience in recruitment (IT recruitment plus)
- Exceptional communication, interpersonal, and decision-making skills
- Advanced knowledge of MS Office, database management, and internet search
- Familiarity with job boards
Roles and Responsibilities:
- Manipulate and edit film pieces in a way that is invisible to the audience.
- Trim footage segments and put together the sequence of the film.
- Input music, dialogues, graphics, and effects.
- Create rough and final cuts.
- Ensure logical sequencing and smooth running.
- Consult with stakeholders from production to post-production process.
- Continuously discover and implement new editing technologies and industry best practices to maximize efficiency.
Requirements:
- 0-1 experience with digital technology and editing software packages (e. g. Premiere Pro, After Effects & Adobe Illustrator)
- Demonstrable video editing ability with a strong portfolio.
- Thorough knowledge of timing, motivation, and continuity.
- Creative mind and storytelling skills.
- Should be good at creating content curation from already available assets.
- Graphic Design is majorly preferred.
Java
NodeJS (Node.js)
Python
Android Development
iOS App DevelopmentRoles and Responsibility :
- This position requires you to lead and manage the whole engineering team.
- Manage your OKRs, contribute to product strategy and help develop your team.
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.
- Architect & design technically robust, flexible, and scalable solutions.
- Lead multiple modules, third party integrations and business partners integration.
- Taking architectural decisions, defining high level and low level design.
- Track record of bringing in and growing engineering talent and more to be shared via email.
Skills you are expected to have :
- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.
- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.
- Deep understanding & expertise with highly transactional, large relational and complex systems.
- Hands-on experience in system design, architecture or developing distributed systems.
- Should be good in writing code keeping scalability, flexibility and monitoring at center.
- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.
- Preferable experience in Django and Laravel frameworks, but not limited to these only.
- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.
- Experience in micro service-based development would be a plus.
- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.
- Experience in AWS cloud services.
- Experience and understanding of CI/CD pipeline.
- Good analytical and communication skills.
- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).
About Us :
- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.
- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -
- Leading healthcare chains: Indra IVF, Partha Dental, VLCC
- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal
- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng
- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.
- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.
PHP
Laravel● Understanding of MVC design patterns
● At least 1 Year of Laravel, PHP experience is a must
● HTML 5, CSS 3, JavaScript, jQuery, Bootstrap
JavaMust have hands on with Spring Boot, Microserives
Must have Angular / React experience
immediate to 30 days offical notice will be considered
Belief that each person has a duty to give
Passion to assist NGOs with technology in reaching their donors
Attitude to do what it takes to reach the goals
We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors.
What You Will Do
You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.
The roles and responsibilities can be broken down as follows :
1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base
2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform
3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board
What You Need To Have
• Digital Marketing Skills
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities
• Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO
• Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities
In addition to the mentioned requirements
• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space
Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.
Responsibilities:
- Cold call prospects that are generated by external source of lead.
- Develop sales opportunities by researching and identifying potential accounts.
- Identify decision makers with target leads to begin the sale process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with appropriate team members to determine necessary strategic sale approaches.
- Create and deliver qualified opportunities to team members
- Maintain & expand the company database of prospects.
- Ensure follow-up by passing leads to appropriate team members with to call to action, dates, complete profile information, sources etc.
- Assist in creating Commercial proposals or RFP to potential customers.
- Support marketing efforts such as Webinars, events, Digital marketing, etc., as necessary.
- Make out-bound follow up calls to existing customers via email & telephone, cross sell & upsell.
- Handle inbound, unsolicited prospect calls and convert into opportunity/ sales.
- Overcome Objections of prospects customers.
- Emphasize product /services features and benefits, quote prices, discuss credit terms and prepare sales order form/ or reports.
- Enter new customer data and update changes in existing accounts in the Corporate data base in CRM.
- Attend periodic sales training wherever applicable.
- Appropriately communicate brand identity & corporate position.
Requirements:
- Strong selling skills
- Experience in Inside sales for minimum 1-2 years
- Result oriented, target driven and able to think out of box.
- Ability to understand the business dynamics and think of new ways for selling the company product & services.
- Good communication skills and proficiency in writing skills.
Additional Information:
- The company has a BYOD policy. It is mandatory to have own Laptop, Mobile device and a good internet connection.
- This is a "Work from home" requirement at least until end of 2020.
- The candidates however, must be willing to work out-of Noida or Mumbai offices in 2021.
Java
C++C
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