11+ Automotive engineering Jobs in Mumbai | Automotive engineering Job openings in Mumbai

Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.

At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

Qualifications:

• Knowledge & Experience of Car Service & Service parts Operations
• Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
• Product & General Automotive Business Knowledge
• Customer Handling Skills

Goals

• Ensure Customer Satisfaction
• Ensure High-Quality Standards
• Increase Market Share
• Ensure Customer Service Department Profitability
• Monitor Expense Control
• Maintain Employee Retention & Satisfaction and ensure training is done
• Meet Dealers Performance & Profit Guidelines
• Meet Manufacturers Performance & Operational Guideline
• New customer acquisition and retention.
• Ensure profitability through identifying new revenue sources and business development.
• Coordination between-group branches to ensure uniform practices and SOP
• Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

• Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
• Generate Stable Profitability for Business
• The setting of Service & Service parts Performance Targets
• Monitor Customer Satisfaction Reports & Trends
• Share Customer Satisfaction Information with Service & Service parts Personnel
• Establish Yearly Targets & Competitive Compensation Plan
• Set Marketing Strategies to Target New Business
• Tracking Competitors Activities
• Development of Innovative Offers for Customer
• Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
• Provide Monthly Performance Results to the Dealer Principal
• Maintain Service & Service parts Coordination through regular meetings
• Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
• Establish Performance & Customer Satisfaction based Incentive Scheme
• Monitor Service Shop Environmental & Safety Issues
• Ensure Facility Standards are maintained
• Monitor training function to ensure trained manpower availability
• Guide & monitor group parts function to ensure min inventory with target SR.

SAP P2P MM -  

EXP - 7 TO 13 YRS ,

Shift timings - 11 AM TO 8PM TIMING,   

Budget - 2.8 LPM  

Location - HYBRID MUMBAI

Jobs & Reponsiblities

Minimum 7 years of Working knowledge and hands-on experience on SAP MM and integration with SAP SD & SAP FI is required

Minimum 2 End-To-End Implementation Projects involving SAP MM in SAP ECC 6.0

 Configure and customize SAP MM Purchasing, Inventory Management, Material Master, Vendor Master, Pricing, Batch/Serial Management, Release Strategies etc.

Practical experience in documenting solutions and functional designs to support development of objects based on the stated business requirements and goals is required

Working knowledge of SAP IDOCs and BAPIs is required

Previous experience in system analysis and design is required

Familiar/trained in SAP Capacity and Performance concepts and/or best practices is desirable

Experience working in a multicultural environment.

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Division : Cooling (A Part of Industrial Product Business)

Job Title: Sales Engineer (Chiller/ Heat Exchanger/ Heat Pump/ Boiler/Compressors/Cooling Tower)

Department: Sales

Location: Mumbai

Years of Experience: 3 to 6

Notice Period - Up to 3 Months

Job Description:

1. Understanding the customers needs

2. Creation of opportunities by positioning right product, based on those needs.

3. Replication of existing cooling applications in various industries

4. Submission of Techno- Commercial offer for providing the solution to Clients' cooling or heating requirements.

5. Should handle customer objections.

6. Should work with channel associates (indirect sale)

7. Managing internal customers-teaming with all the departments

8. Closure of the opportunity by sale transaction with win results to client.

9. Overall responsible for the sales target in terms of turn-over and no. of products in the region.

Critical Competencies for the Job:

1. Sales domain Knowledge

2. Responsive & Good Behaviour Skills, Good In communication

3. Understanding Contracts

4. Learning ability

5. Good in Follow Up and moving the lead towards its closure.

6. Good Team Member and ability to work with cross functional team.

7. Willingness to Travel in respective geographies.

Designation: Tech Lead

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent

Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.

Role Description

The Tech Lead is responsible for providing technical leadership and direction to the technology team. This role involves overseeing technology projects, setting the technology strategy, and ensuring the smooth operation of digital assets. The ideal candidate will have a strong technical

background and the ability to translate business requirements into technical solutions.

Key Responsibilities:

■ Lead and manage the technology team (currently outsourced).

■ Oversee all technology-related projects and initiatives, ensuring timely delivery and adherence to quality standards.

■ Develop and implement the technology strategy and roadmap aligned with business goals.

■ Manage the development, maintenance, and optimization of the website, e-commerce platform, and other digital assets.

■ Ensure technology solutions are scalable, reliable, secure, and compliant with industry standards.

■ Collaborate with cross-functional teams to understand their technology needs and provide effective solutions.

■ Stay up-to-date on emerging technologies and industry trends to identify opportunities for innovation.

Key Result Areas (KRAs):

● Successful delivery of technology projects within budget and timeline.

● Improved website and e-commerce platform performance and user experience.

● Enhanced system reliability, security, and scalability.

● Effective collaboration with cross-functional teams to meet business objectives.

● Development and implementation of a robust technology roadmap.

● Increased efficiency and productivity of the technology team.

Required Qualifications and Skills:

● Bachelor's degree in computer science engineering, or a related field.

● Proven experience in a technical lead role.

● Strong technical expertise in web development, e-commerce platforms, and related technologies.

● Ability to translate business requirements into technical solutions.

● Excellent project management and organizational skills.

● Strong leadership and team management abilities.

● Problem-solving and analytical skills.

● Ability to stay up-to-date with emerging technologies.

● Tech Stack:

○ Frontend: Angular 18

○ Backend: Nodejs

○ Database: MySQL

○ AWS: S3, ECS, Lambda etc

Note: This role offers an exciting opportunity for a young professional who is passionate about technology and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.

How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform

Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

Roles and Responsibilities:

• Installation, configuration and upgrading of Oracle server software and related products.
• Establish and maintain sound backup and recovery policies and procedures.
• Take care of the Database design and implementation, including Patch Management and Version Control. Implement and maintain database security (create and maintain users and roles, assign privileges).
• Perform database/application tuning and performance monitoring.
• Setup and maintain documentation and standards.
• Plan growth and changes (capacity planning).
• Work as part of a team and provide 24x7 support when required.
• Perform general technical troubleshooting and give consultation to development teams.
• Interface with Oracle Corporation for technical support.
• Analyse potential impact of problem resolution and take corrective measures when needed.
• Root Cause Analysis.

Education, Skills and Experience required:

• Engineering or Technical Degrees (BE/ B.Tech/ ME/ M.Tech/ M.Sc / MCA)
• Minimum 4 years of relevant industry experience.
• Must have experience on multiple Hardware and Software Environments and be comfortable with complex heterogeneous systems environments.
• Must be an Oracle Certified Professional DBA (11g or above) with hands-on experience of RAC, RMAN.
• Good understanding of the Oracle database, related utilities and tools and underlying operating system.
• Excellent knowledge of the physical database design and all Oracle backup and recovery scenarios.
• Developing, managing and testing back-up and recovery plans. Data archival and space management.
• Ability to perform both Oracle and operating system performance tuning and monitoring.
• Good knowledge of Oracle security management and Oracle data integrity.
• Experience in code/data migration, database change management and data management through the various stages of the development life cycle.
• Sound knowledge of both database and system performance tuning and implemented application systems.
• Should have the ability to handle multiple projects and deadlines.
• Male candidates preferred as the role requires working in shifts.