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JOB DESCRIPTION
Job Title: Admission Counsellor
Experience: 1-4 Years
Location: Gurgaon
Type of Working: Work from Office, 5 Days
RESPONSIBILITIES
● Counselling prospective students and guiding them about the different Courses
● Counselling through Data Calling.
● Advise students on specific degree programs and admission procedures.
● Handling queries over the telephone
● Converting leads into admissions.
ELIGIBILITY:
● Excellent written and verbal communications.
● Good knowledge about the courses and ready to work as per requirement
● Well-versed with the background of the Edtech industry.
● Must possess thorough knowledge of institutions, and programs offered.
● Should maintain a professional work environment.
● Full of energy, result-oriented nature and takes initiative.
● Experience from Edtech industry would be preferred
The Strategy group is focused on moving the discipline forward into a new era of consumer and media behaviour impacted by the rapid digital transformation in India. Your role will focus on data-linked insights and business solutions. You’ll find all the usual Strategy responsibilities apply - inspiring and applying audience, market and product insights; creating
robust media lead strategies and tactics to further our client’s business and communication objectives. This will also entail working with our internal teams and partner agencies to develop and present the most interesting ideas.
On top of all of that, we push for more.
We puzzle over new data sets, new signals from social platforms, new ways to design creative assets, new testing structures, and new ad products for our clients. It’s all new, unknown and just waiting for us to figure it out.
Day to day? You’re operating as the main Strategic point of contact across a few product brands and many campaigns - under the leadership of the Head of Strategy, India, all while doing research, formulating insights, brainstorming new ideas and reviewing data with serious rigor.
Some of the things we’d like you to do:
- We’d like you to be a trusted resource and partner to our clients, especially their product marketing and innovation leads, not afraid to have the tough conversations, when necessary, but also willing to adapt to their needs.
- We emphasize behaviours. We value emotional intelligence, curiosity, and collaboration above all else. We are looking for a person that is comfortable doing their own research, as well as pulling out and presenting the key insights and ideas. Someone who Ensure strategy stays a “common thread” throughout tactical planning and idea presentations – holding the entire product together.
● Evangelize the practice and its value proposition by working closely with Internal Leads of our client business teams and cross-functional teams like Content, Analytics etc.
● Identify key audiences - sizing and profile using data points, to determine whether given audience can achieve the client’s business objective
● Within the aligned audience(s), identify key human truth (insight) using data (quantitative/qualitative) that leads to a communication platform (one-liner) that demonstrates what a brand should be saying to them and how it should be behaving in media to drive the change in perception/ behaviour (from/to)
● Build activation platforms/ideas stemming from data-backed cultural or behavioural insights
● Set budget allocation - topline between online/ offline & key channels identified for each in order to hit the objective
● Consult on learning agendas & implications for all campaigns/projects - take the learning and apply to the next project
● Be the guardian of consumer journeys focusing on not just performance, but also for building emotional connection with our audience through media
● Build and grow senior client relationships - become the client’s consultant (not limited to campaigns and briefs, but business, communication including content and media), in particular Marketing Directors and CMOs
● Build and nurture constructive relationships with the creative agencies
● Brining the best from the outside in - Be the in-agency/ external expert of category and consumer trends (especially media related but not limited to), and apply that knowledge to strategy
● Write / develop agency POVs based on latest trends and developments that matter to our industry/clients
● Work on non-campaign projects such as brand portfolio, brand positioning, GTM strategy as necessary.
A bit about yourself:
● At least 14 years of relevant experience (strategy, media, consulting, research)
● Prior experience working on a global brand, with a proven track record of driving media and campaign strategies (along with presenting them to senior stakeholders)
● Ability to navigate both the digital ecosystem not limited to Facebook, Google, Twitter, LinkedIn, OTTs, and Linear TV, other offline media – to drive integrated communication process
● Understanding of brand and performance objectives
● Succinct in understanding client business, should be able to translate business objectives to Media and close the loop with measurable metrics.
● Deep understanding on planning, audience research and measurement tools; with ability to land into media solutions
● Refine and implement Strategy/ Planning tools by collaborating with the global and regional counterpart
● Vision for where communications strategy and the wider marketing industry is going
● More analytical than creative, yet strong in both
● A Passion to help and develop people – making yourself readily available to answer questions and offer support to the wider business team, and the ability to motivate people to succeed
● Experience in managing teams, including training, individual growth and development plans
● An MBA is a plus but not a must
1. Custom PHP development,
2. One framework like larval or CI
3. Solid Javascript & Jquery
4. Wordpress Plugin development
5. Custom Theme development
6. Advance Woocommerce knowledge
7. Elementor, Divi Page builder working experience
● Familiarity with most of the following programming languages/frameworks : Javascript,
node.js.
● Familiarity with SCM tools like Git and code editors like VSCode.
● Adequate knowledge of Relational and non-relational Databases like mysql and mongoDB.
● Functional knowledge or hands on design experience with Web Services (REST)
● A solid understanding of how web applications work including security, session
management, and best development practices (Basic Auth, JWT, etc).
● Knowledge of Blockchain, Linux OS, CI/CD, cloud platforms like AWS, GCP, etc, is a plus.
Location: Mumbai
Type: Full-time
Start Date: Immediate
Salary: To be discussed
UI Path Developer:
- Design, code, test automation workflows using UiPath
- Should completed E/B.Tech. /MCA in any field.
- Should have interest in salesforce development technology.
- Strong technical skills on UiPath, and end to end UiPath offerings
- Minimum of 0 to 2 years of experience in developing, implementing automation workflows in UiPath.
- Excellent communication skill is a must.
- Knowledge and experience on RPA Ui path Tool.
- Basic programming/Scripting knowledge on VBA/VB/java/C# script is must (or any scripting language, python is a plus)
- Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
- Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product.
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
-
Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters
-
Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you
- Work in fast globally growing Start Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore/Remote
Apply through this link
https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support
Job Description
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Responsibilities
- Integration of user-facing elements developed by a front-end developers with server side logic
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
Skills And Qualifications
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Management of hosting environment, including database administration and scaling an application to support load changes
- Data migration, transformation, and scripting
- Setup and administration of backups
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Experience with Kafka / RabbitMQ
- Proficient knowledge of NodeJS
- Working knowledge of databases like PostgreSQL and MongoDB
- Experience with AWS Cloud services like S3 and EC2
- Proficient understanding of code versioning tools, such as Git