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About Company

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We’re looking for a high-ownership Operations Intern who wants hands-on exposure to how backend operations work at a fast-growing AI SaaS company. This is a real ops role, not a shadow internship. High performers may be considered for a full-time opportunity post internship.

What You’ll Do

• Support coordination with telecom operators and data center partners
• Assist in vendor management and asset tracking
• Handle operational queries via the ticketing system
• Support basic troubleshooting of assets and infrastructure (with guidance)
• Assist with day-to-day admin and backend operations

Requirements

Who Should Apply

• Graduates (BBA preferred; B.Com / BA / BSc welcome)
• 0–1 year experience or strong internship exposure in operations
• Good communication and coordination skills
• Comfortable with MS Excel, Word, and PowerPoint
• Willing to learn technical and operational systems

Work Expectations

• 6-day workweek, roster-based (including occasional Sundays)
• Willingness to travel occasionally to data centers across India
• Fast-paced startup environment with real ownership
• Tenure: 6 Months
• Location: Noida, Sector 2 (Work-from-office)

Benefits

What You Get

• Hands-on exposure to AI SaaS, telecom, and infrastructure operations
• Steep learning curve with direct team interaction
• Laptop reimbursement
• High chance of full-time conversion based on performance

1–3 years of professional video editing experience

Proficiency in Adobe Premiere Pro

Working knowledge of Adobe After Effects for basic motion graphics

Strong understanding of video formats, codecs, frame rates, and resolutions

Job Title: Data Entry Operator / Data Entry Clerk

Job Summary:

Graniti Vicentia India Pvt Ltd is seeking a talented and motivated Data Entry Operator who is

responsible for accurately entering, updating, and maintaining data in company databases and

systems. This role ensures information is recorded efficiently, securely, and with attention to detail

to support smooth business operations

Job Responsibilities:

• Enter and update data into databases, spreadsheets, and systems with high accuracy.

• Verify and correct data to ensure consistency and eliminate errors.

• Review source documents for completeness and clarity before entry.

• Maintain records of activities and completed work.

• Retrieve, organize, and present data for internal reports as required.

• Identify and report discrepancies or data quality issues to supervisors.

Requirements:

• High school diploma or equivalent

• Proven experience in data entry, clerical, or administrative work.

• Strong typing skills with accuracy and speed.

• Proficiency with MS Office (Excel, Word) and database software.

• Good time management skills.

• Strong attention to detail.

• Ability to work independently and meet deadlines.

Company Profile:

We’re now looking for a passionate “/ReactJS Developer” who is willing to join us at an early stage and help us build a world-class product. 

Required Skills

• 2+ years of RELEVANT EXPERIENCE in ReactJS
• Strong Computer Science fundamentals - data structures and algorithms
• Strong understanding of ReactJS Ecosystem (State management, Component-based design, Hooks, Responsive design)
• Good with CSS (converting UI designs to code)
• Writing clean and maintainable code
• Proficient understanding of APIs and wiring them   
• Strong testing, debugging, and problem-solving skills
• Familiar with modern development practices - writing clean code, git versioning, understanding development workflows

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Title: Technical Analyst - OTM

Experience: 3-9 Years

Work Location: Mohali

Shift Timing: Rotational Shift 24x5

Notice Period: Immediate to 30 days Max

Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP

Job Description:

The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.

Roles and Responsibilities:

• Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
• Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
• Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
• Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
• Ensures SCO system documentation is complete and maintained.
• Works effectively in a global highly matrixed team environment.

Skills & Experience Required:

• 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
• OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
• Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
• Knowledge of Logistics management principles and processes.
• Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
• Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
• Good knowledge of EDI and any other Middleware systems.
• Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
• Ability to multi-task and work within diverse multi-disciplinary global project teams.
• Detail-oriented with strong problem-solving skills.
• Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
• Knowledge on GTM (Global Trade Management) will be a plus.
• Some travel might be required.

Education

• Bachelor’s degree in computer science, Information Systems, or another related field.

Job Title: PHP (Laravel) Developer

Experience: 2 to 7 years

Skills:

PHP : Laravel, (MVC)

Database: MySQL

{(added Advantage)

Database : Mongo DB

Server Hosting : – AWS (Knowledge of EC2, S3, RDS & Route53)

Good to have experience in ReactJS, NodeJS, VueJS}

Communication skills: Must have good in communication

.

Requirements:

Understanding of MVC design patterns

Basic understanding of front-end technologies, such as JavaScript, HTML5, and

CSS3

Knowledge of object oriented PHP programming

In-depth knowledge of object-oriented PHP 7.x and Laravel 5/6+ PHP Framework

Experience with MVC, Entity Framework, Web form, Web API and business layer

and

front-end technologies

Creating database schema that represent and support business processes

Familiarity with SQL/NoSQL databases and their declarative query languages

In-depth knowledge of Git,Bitbucket and related pipeline for Continues integration

and

Continues deployment

Creative and efficient problem solving capability

Understanding of Agile development process

Developing rich and complex web applications in an efficient manner so that the

applications let the user interact with the site or application smoothly.

Ability to understand technical documents like SRS, Design Document & Wireframes.

Personal Specifications –

- Proficiency in written and spoken English(must)

- Understanding of project development methodologies like Agile is preferred.

- Understand team development/Source code control

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2004 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. In 2013 Deliveroo was launched. Fast forward to 2020 and we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

And we're just getting started.

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.

We are already a multi-billion pound company that has grown rapidly. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Role

• Work as part of a full stack product team to develop solutions to ensure optimal experiences for our customers, riders, and restaurants

• Utilise a variety of backend technologies to build scalable products

• You'll take part in decisions related to how we undertake new projects

• You'll gather requirements and scope out projects with the rest of the team

Our skills include:

We want to emphasise that we don’t expect you to meet all of the below but would love you to have experience in some of these areas.

• Pride in readable, well-designed, well-tested software

• 5 to 10 years professional experience writing web-based applications in any language, and a willingness to quickly get up to speed on our stack (Ruby/Rails, Go, Python, Scala, or Rust)

• Experience with TDD environments (RSpec, Minitest, Capybara, Selenium)

• Experience with relational databases (PostGreSQL, MySQL) and key-value stores (Memcache, Redis)

• Experience with front-end web technology, bonus points for React

• Experience with web architecture at scale (20krpm and above)

• Experience with PostGIS, or any geography-heavy applications

• Experience with "NoSQL" data backends (Redis, MongoDB, ElasticSearch)

• Experience solving logistical problems with software

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around. 

Desired Candidate Profile

• 3 years of Inside Sales (CBC selling)- High Ticket Value
• MBA from Tier 1/ 2 colleges preferred
• Good in number crunching
• Analytical bend and strong decision making ability
• Ability to communicate and work together with all stakeholders
• Hunger for growth
• Good experience in App selling    

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor