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About VerbaFlo.ai 

VerbaFlo.ai is a fast-growing AI SaaS startup revolutionizing how businesses leverage AI-powered solutions. As a part of our dynamic team, you’ll work alongside industry leaders and visionaries to drive innovation and execution across multiple functions.

Role Overview 

We are looking for an Engineering Manager to design and develop user-friendly, scalable, and high-performance web applications. This role requires deep expertise in backend technologies, attention to detail, and the ability to collaborate with cross-functional teams.

Job Type: Onsite [Mon - Fri]

Shift Timings: 12 pm to 8 pm IST

Responsibilities 

• Design, develop, and maintain scalable backend systems, APIs, and data pipelines.
• Collaborate closely with frontend engineers, product managers, and AI teams to deliver cohesive features and seamless user experiences.
• Ensure the reliability, security, and performance of backend systems.
• Write clean, maintainable, and efficient code using modern backend practices.
• Implement automated testing, CI/CD workflows, and infrastructure as code (where applicable).
• Own the end-to-end lifecycle of backend features, from architecture to deployment.
• Monitor production systems and resolve performance and scalability issues.
• Contribute to architectural decisions and help evolve our engineering best practices.
• Lead and define backend architecture decisions, ensuring systems are built for long-term scalability and maintainability.
• Mentor and guide junior and mid-level engineers through code reviews, technical discussions, and design feedback.
• Act as a technical anchor for cross-functional initiatives, translating ambiguous product requirements into clear engineering plans.

Requirements 

• 7-11 years of overall experience in backend development [Required]. 
• 1-2+ years of experience working as an Engineering Manager [Required].
• 2-4 years of experience working in a startup [Seed/Series A or B] [Required]
• Proficiency in Node.js, Python, or Go.
• Deep understanding of RESTful API design.
• Strong experience with databases: PostgreSQL, MongoDB, ElasticSearch.
• Exposure to message queues, job schedulers, or event-driven architectures (e.g., SQS, Celery, etc).
• Familiarity with cloud platforms like AWS, GCP, or Azure and containerization tools (Docker, Kubernetes).
• Experience with Git, CI/CD tools, and writing unit/integration tests.
• Strong problem-solving skills and a mindset geared toward performance and security.
• Excellent communication and collaboration abilities.

Why Join Us?

• Work directly with top leadership in a high-impact role.
• Be part of an innovative and fast-growing AI startup.
• Perks & Benefits: gym membership benefit, workation policy, and company-sponsored lunch.
• Opportunity to take ownership of key projects and drive efficiency.
• A collaborative, ambitious, and fast-paced work environment.

If you’re looking for an exciting role that combines strategy, execution, and leadership exposure, we’d love to hear from you!

Strong UAT / Functional Test Lead Profiles

Mandatory (Experience 1): Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project

Mandatory (Experience 2): Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role

Mandatory (Experience 3): Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership

Mandatory (Experience 4): Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.

Mandatory (Skills 1): Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.

Mandatory (Skills 2): Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.

Mandatory (Education): Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Mandatory (Exclusion): Do not consider candidates with automation-heavy profiles or those lacking strong manual UAT and leadership experience

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

We are seeking a skilled .NET developer to join our team and contribute to the development of software using the .NET framework. In this role, you will be responsible for creating applications from the ground up, configuring existing systems, and providing user support.

• Participate in requirements analysisCollaborate with internal teams to produce software design and architectureWrite clean, scalable code using .NET programming languagesTest and deploy applications and systemsRevise, update, refactor and debug codeImprove existing softwareDevelop documentation throughout the software development life cycle (SDLC)Serve as an expert on applications and provide technical support

Proven experience as a .NET Developer or Application DeveloperFamiliarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET)

• Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria.
• Understand the competitive landscape—be an expert on our competition and how they are positioned.
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
• Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
• Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
• Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

• 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Bachelor’s degree in business or marketing; MBA preferred.
• Pragmatic Institute Certified (PMC) III or higher preferred.

• Hands-on with Spring boot and Java coding. Core Java- Java 8/1.8.
• Experience should be with Springboot, Hibernate & Microservices
• Should be well versed with Microservices, OOPS, MVC Architecture, Web services & API development.
• Should be really strong in concepts and should be able to work independently
• Experience in web services connection

• Experience 4 – 5 years
• Good in Backend Springboot
• write Rest API (Should be strong in this area)
• Good Analytical ability, Good coding practice, Knowledge of Spring Security (Desirable),
• UI Knowledge of Angular (Average knowledge should be enough)

Job Brief

We are looking for a Full Stack Developer to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

Responsibilities:

• Work with development teams and product managers to ideate scalable software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Design, develop and manage well-functioning databases and applications
• Develop web applications implementing MVT architecture using Django web application frameworks
• Write effective APIs
• Manage the complete software development process from conception to deployment
• Maintaining and upgrading the software following deployment
• Should be able to visualize a proposed system and be able to build it
• Experience with Django, Flask, rest frameworks

• Work with server-side technologies including databases and MVC and MVT patterns
• Maintain version control system such as GIT
• Should know all the phases of SDLC from requirement gathering to support and maintenance.
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Requirements:

• 3-5 years proven experience as a Full Stack Developer
• Familiarity with common stacks
• Strong understanding of algorithms, data structures and system design
• Knowledge of LAMP and MEAN solution stacks
• Ability to develop front end website architecture and back-end website applications
• Knowledge of multiple front-end languages and libraries (HTML/ CSS, JavaScript, React, Angular, Vue, XML, jQuery and LESS)
• Knowledge of multiple back-end languages (C#, Java, Python) and JavaScript framework like Node.js
• Familiarity with databases (MySQL, SQL, MongoDB), web servers (Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science or relevant field