

What we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What will you do everyday?
As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.
Ok, you're sold, but what are we looking for in the perfect candidate?
Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:
- Strong expertise in backend systems, including design principles and adherence to good coding practices.
- Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
- Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
- Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
- Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
- Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
- Ability to respond to data requests and generate reports to support data-driven decision-making.
- Active participation in code reviews, automated testing, and quality assurance processes.
- Experience working in a scrum-based agile development environment.
- Commitment to staying updated with technology standards, emerging trends, and software development best practices.
- Strong verbal and written communication skills to facilitate collaboration and clarity.
Requirements*:
- A minimum of 5 years of experience in developing scalable products and applications.
- Must Have Bachelor's degree in Computer Engineering or related field.
- Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
- Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
- Practical knowledge of in-memory data stores like Redis or Memcached.
- Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
- Proficiency in using version control systems like Git.
- Strong communication skills and the ability to collaborate effectively in team settings.
- Self-motivated with a strong sense of ownership and commitment to delivering results.
- Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
- Knowledge of web servers like Nginx/Apache is considered a valuable asset.
* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Tell me more about Haptik
- On a roll: Announced major strategic partnership with Jio.
- Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
- Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
- Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015.
- Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers.
- Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.
Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things!

Similar jobs


We are looking for a hands-on technical expert who has worked with multiple technology stacks and has experience architecting and building scalable cloud solutions with web and mobile frontends.
What will you work on?
- Interface with clients
- Recommend tech stacks
- Define end-to-end logical and cloud-native architectures
- Define APIs
- Integrate with 3rd party systems
- Create architectural solution prototypes
- Hands-on coding, team lead, code reviews, and problem-solving
What Makes You A Great Fit?
- 5+ years of software experience
- Experience with architecture of technology systems having hands-on expertise in backend, and web or mobile frontend
- Solid expertise and hands-on experience in Python with Flask or Django
- Expertise on one or more cloud platforms (AWS, Azure, Google App Engine)
- Expertise with SQL and NoSQL databases (MySQL, Mongo, ElasticSearch, Redis)
- Knowledge of DevOps practices
- Chatbot, Machine Learning, Data Science/Big Data experience will be a plus
- Excellent communication skills, verbal and written About Us We offer CTO-as-a-service and Product Development for Startups. We value our employees and provide them an intellectually stimulating environment where everyone’s ideas and contributions are valued.

Are you passionate about building scalable AI-driven systems and leveraging technologies like RAG, prompt engineering, and multi-agentic architectures? Do you have a strong foundation in Python and FastAPI, with experience in integrating AI solutions using the CrewAI framework and Weaviate DB? If so, Pullse is the place for you!
We are looking for an AI Developer with at least one year of experience in AI-driven solutions to join our team. This role involves designing, developing, and optimizing AI-powered backend services using Python, FastAPI, and integrating AI capabilities for advanced tasks.
About Pullse
Pullse is a cutting-edge SaaS startup on a mission to revolutionize customer support with AI-driven solutions. Our platform centralizes support channels, streamlines workflows, and enhances customer experiences with automation. We believe in empowering our team with freedom, transparency, and the opportunity to make a meaningful impact.
The Role
As an AI Developer, you will play a crucial role in designing, developing, and optimizing our AI-powered backend services, ensuring high performance, scalability, and reliability. Your primary responsibilities will include:
- API Development: Design, build, and maintain scalable APIs using Python and FastAPI.
- AI Integration: Integrate AI technologies like RAG (Retrieve, Augment, Generate) and CrewAI for advanced data processing and prompt engineering to enhance AI model interactions.
- Multi-Agent Systems: Develop and implement multi-agentic architectures to simulate complex interactions and decision-making processes.
- Vector Databases: Work with Weaviate DB to store and query dense vector representations for efficient similarity searches and AI model outputs.
- Real-Time Functionality: Implement real-time updates using WebSockets or similar technologies.
- Database Management: Develop and optimize database schemas and queries using PostgreSQL.
- Collaboration: Collaborate with cross-functional teams to design and implement new features.
- Code Quality: Ensure high code quality, security, and performance optimization.
- Testing: Participate in code reviews and contribute to improving engineering processes.
Our Tech Stack
- Backend: Python, FastAPI
- Database: PostgreSQL
- AI Focus: RAG, Prompt Engineering, Multi-Agent Systems, Weaviate DB, CrewAI
- Real-Time Communication: WebSockets
Who You Are
- Experience: At least one year of experience in backend development with Python and FastAPI.
- AI Expertise: Strong experience with AI technologies, including RAG, prompt engineering, and multi-agentic architectures. Familiarity with the CrewAI framework and Weaviate DB is a plus.
- Database Skills: Familiarity with PostgreSQL and database design principles.
- Problem-Solver: Analytical thinker with a knack for solving complex challenges.
- Team Player: Excellent communication skills and a collaborative mindset.
- Learner: Passion for learning and staying updated with the latest AI technologies.
What We Offer
- Competitive Salary: Up to INR 10 LPA.
- Equity: Additional equity options to share in our growth journey.
- Growth Opportunities: Be part of an early-stage startup where your work directly impacts the product and company.
- Flexibility: Work remotely with a supportive and dynamic team.
- AI Focus: Opportunity to work on cutting-edge AI projects and contribute to the future of customer support.
Join us in redefining customer support with AI! 🚀

|


About TechWeirdo:
Techweirdo delivers secure enterprise solutions from SaaS to On-Premise, anywhere, from Application to AI. We offer consultation, services and products to holistically address the digital transformation goals of the enterprises.
Skills/ Role Requirements:
- Strong hands-on experience of Django REST framework
- Experience in working in a dockerized environment
- Implementation knowledge of scalable microservices architecture
- Experience in using celery
- Domain-driven design principles
- Strong SQL skills
- Ability to deploy a python backend on production in a dockerized environment with Nginx and Gunicorn
- Experience in integrating ML models in Django or Flask is a plus
- Experience with AWS services like S3, API gateway, SES, SQS, SNS, Aurora, Dynamo is plus
- Knowledge of lambda and cloudformation are plus
- Knowledge of React is plus
Working with TechWeirdo be like:
- Surrounded by curious learners: With a Growth Mindset as our core strength, we created a learning environment with curious tech learners.
- New challenges every day: There is no ordinary day at TechWeirdo, if you like solving problems, then this is the right place for you.
- Zero micro-management, limited supervision: We encourage our team to take on challenging tasks and solve complex problems by taking ownership of their tasks. We trust our team to take calculated risks.
- Great networking: You will be connected with c-suite executives of top organizations while working with our winning team.
- Building technology how you want, when you want: We welcome people who see things differently as they are the one who has ability to change the world.
- Being heard in every meeting: At TechWeirdo, suggestions are encouraged, initiatives are supported, and opinions and perspectives are valued.



- Working knowledge of XML, JAVA, REST, SOAP etc
- Basic knowledge of SQL, including the ability to author ad-hoc database queries.
- Is comfortable writing code in Ruby, Python, JavaScript, and Java and enjoys learning new languages and technologies.
- Has experience integrating APIs (major plus)
- Experienced integrating RESTful APIs into web applications (a plus)
- Is experienced with Github or the likes.
- Should have worked on Payment Gateway Applications.
- Has a technical degree in Computer Science, Engineering or Mathematics (MBA is an asset)
- Technical Product/Software certifications an asset
- Has 3 to 5 years of experience in a similar client-facing role
- Has previous experience in a traditional software engineering or Implementation role.
- Has strong analytical and debugging skills.
- Experienced with Salesforce is a plus
- Solution-driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure
- Excels in a collaborative and cross-functional environment.
- Demonstrates professional communication skills on technical and business-related subjects
- Experience working with payment gateways a major plus including ecommerce and Retail Experience with continuous integration and test-driven development methodologies a plus
- Excellent time management, organization, and planning skills are essential
- Flexibility to travel as required to meet with clients
- Ability to comprehend and translate complex technical issues and apply to business solutions
- Demonstrate ability to articulate complex technical terms or processes into business language
- Ability to synthesize technical information and apply to business solutions
- Able to set priorities, influence others, and manage customer and partner expectations
- Demonstrated success in customer and partner relationship management
- You are motivated, think outside of the box, and understand the purpose of process and procedures


Roles & Responsibilities:
- You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.
- There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions, working group.
- You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value of the product.
- You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
- You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.
Work you will be doing:
- You will be building bespoke voice bots for enterprise clients using internal tools.
- You're expected to help build the Solutions stack whose goal is to reduce the amount of effort put into building our voice bots.
- You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.
Technical (Mandatory) Requirements
- Professional experience of at least 1 year.
- Has experience with integrating or building HTTP APIs
- Has hands-on experience working with Python
- Good communicator
Optional Requirements:
- Has experience working in any of Django Rest Framework, Redis, Celery
Technical Stack
Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services


FreightCrate Technologies is a Logistics Technology company that aims to transform international shipping through innovative and cost-effective tech solutions that can mutually benefit exporters, importers and logistics service providers.
Our web-platform, FreightCrate offers online tech-enabled quote and shipment management solutions for export and import businesses to and from more than 50,000 global locations.
We have had more than 50 media coverages including Entrepreneur, Maritime Gateway, Cargotalk, BW Disrupt, INC42, Silicon India, Tech Observer and several other newspapers and online magazines.
Our vision is to utilize cutting edge technology, engineering, deep learning and artificial intelligence to create an intelligent freight management system that can automate and optimize international trade operations for global businesses.
FOUNDERS:
Samir Lambay is the Co-Founder and CEO with an MSc in Shipping, Trade and Finance from Cass Business School, London, UK with Distinction.
Samir has worked in the shipping and logistics industry across both family businesses and multinational companies. His most recent job was at DB Schenker Logistics (Part of Deutsche Bahn Group - Fortune 200) where he was the youngest Vertical Manager globally and won two awards including Vertical Manager of the year and a Global Award.
Ruchi Dogra is a Co-Founder & Director and is in charge of sales and marketing. She has worked for over 15 years across the top 3 logistics/supply chain companies globally. She set-up the hotel, wines and beverages vertical at Kuehne & Nagel and DB Schenker. Her latest assignment was at DHL Global Forwarding where she worked as a Vertical Manager for Engineering and Manufacturing; handling top Indian and multinational accounts including several Fortune 100 companies. She brings with her an extensive knowledge in strategy, sales, operations and customer service.
Title
Software Developer
Description
The Software Developer’s role is to develop new innovative programs to optimize and automate user experiences by creating high-quality, innovative and fully performing software that complies with coding standards and technical design.
Should be familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment.
Compensation
As this is a new business the compensation is negotiable and we will make an offer depending on the experience of the candidate.
Responsibilities
• Design flowcharts, layouts and documentation to identify requirements and solutions
• Produce clean, efficient code based on specifications
• Execute full software development life cycle (SDLC)
• Integrate software components and third-party programs and API’s
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting
Skill Sets:
• PHP/Python
• AWS & Cloud-computing
• Mysql/PostgreSql
• Memcache/Redis
• Frontend technologies HTML, CSS, JS, ReactJS, Vue.js
• Frameworks like Django
• DevOps
• ELK
• Tools like Datadog, NewRelic, etc
• Shell-scripting
• Setting & managing dev/beta/prod environments
• Tools like Jenkins, Chef, Puppet, Ansible, etc.
• Knowledge of Solr/Elastic search will be an advantage
Personal Requirements:
• Min of 3+ years of Hands on experience in Web development, algorithm design, implementation, architecture design, product management, databases and UI/UX in consumer facing applications.
• Experience on projects involving engineering and algorithmic functions, machine learning, deep learning and artificial intelligence is very advantageous.
• Creative self-starter who is comfortable with both taking initiative and working in teams.
• Previous experience working on logistics technology products is advantageous but not mandatory.
• Strong communication skills.
• Willingness to learn and utilize emerging technologies.
• Sincere passion to use disruptive technologies that can be globally significant.






