Graphic Designer

🚀 We're Hiring: Customer Support Executive

Join WorkBuddyHR – Help Us Transform HR for Modern Businesses

At WorkBuddyHR, we're building the next generation of HRMS software that helps startups and growing businesses automate HR operations, simplify employee management, and make smarter decisions through powerful insights.

If you're passionate about helping people, solving problems, and creating exceptional customer experiences, we'd love to have you on our team!

📍 Location: Bengaluru (Work From Office)

💼 Role: Customer Support Executive

🕒 Employment Type: Full-Time

💰 Compensation

• ₹20,000 Fixed Salary
• Attractive Performance Incentives
• Career Growth Opportunities based on your performance

🌟 What You'll Do

• Be the first point of contact for customers through phone, email, WhatsApp, and chat.
• Resolve customer queries with empathy and professionalism.
• Guide customers on using WorkBuddyHR effectively.
• Conduct product onboarding sessions for new clients.
• Coordinate with the technical team to ensure timely issue resolution.
• Build long-term relationships with customers and ensure high satisfaction.
• Identify opportunities for renewals, referrals, and product adoption.
• Capture customer feedback and help improve our product.

✅ What We're Looking For

• Graduate in any discipline.
• 0–2 years of experience in Customer Support, Customer Success, or a similar role.
• Excellent communication skills in English (Hindi and Kannada are a plus).
• Positive attitude with strong problem-solving skills.
• Customer-first mindset and willingness to learn.
• Basic computer knowledge and familiarity with MS Office or Google Workspace.

🎯 Why Join WorkBuddyHR?

✨ Be part of an ambitious HR Tech startup from its early growth stage.

✨ Work with a passionate and supportive team.

✨ Learn SaaS, customer success, and enterprise client management.

✨ Make a real impact by helping businesses improve their HR operations.

✨ Fast career growth for high performers.

📩 Ready to Join Us?

WorkBuddyHR

Automation that works. Insights that matter.

About the Role

We are undertaking a platform migration from our existing WordPress site to a modern React frontend. We are seeking a highly capable Backend Engineer on a 1-month contract to lead the backend aspects of this transition. The ideal candidate has strong experience with serverless backends and API-first architectures, particularly using Cloudflare Workers and the Cloudflare ecosystem. You will collaborate closely with our in-house Frontend Engineer (specialized in React) to deliver a seamless, performant, and secure end product.  

Key Responsibilities

Audit current WordPress backend (data structures, plugins, custom code). Design and implement a backend solution leveraging Cloudflare Workers, Cloudflare KV / Durable Objects, and related services (or propose suitable alternatives such as Node.js/Express or headless CMS if appropriate). Develop secure APIs for authentication, content, and form handling. Migrate existing WordPress data (pages, posts, forms, and media) into the new system. Integrate with our CRM (_Zoho_) and other existing systems. Ensure compliance with NZ data protection standards. Deploy backend on Cloudflare (and/or coordinate with existing hosting infrastructure as needed). Provide documentation and handover to the internal team.

Qualifications & Skills

Proven experience in backend engineering with serverless platforms (Cloudflare Workers, AWS Lambda, or similar). Strong knowledge of RESTful APIs, authentication, and security best practices. Familiarity with Cloudflare KV, Durable Objects, R2, or equivalent distributed data solutions. Experience with WordPress architecture and React-based frontend integration. Experience in migration projects (legacy CMS → modern stack) highly valued. Strong collaboration and communication skills, with the ability to work effectively alongside frontend specialists.

Deliverables

Backend environment and Cloudflare Worker (or alternative) architecture established. Secure APIs deployed and tested with React frontend. Migration of content/data from WordPress. Integration with Zoho CRM and forms. Production deployment. Documentation + handover.

Duration: 1 month.

Engagement: Remote, with short daily and hourly weekly check-ins.

Compensation: 75,000 INR

Experience with Cloudflare Workers, the Cloudflare CDN, prior Wordpress migration experience, and any experience of working alongside frontend engineers prioritized. A huge bonus would be experience with Zoho CRM/Zoho Forms.

Job Overview:

We are looking for a Senior Analyst who has led teams and managed system operations.

Key Responsibilities:

1. Lead and mentor a team of analysts to drive high-quality execution.
2. Design, write, and optimize SQL queries to derive actionable insights.
3. Manage, monitor, and enhance Payment Governance Systems for accuracy and efficiency.
4. Work cross-functionally with Finance, Tech, and Operations teams to maintain data integrity.
5. Build and automate dashboards/reports to track key metrics and system performance.
6. Identify anomalies and lead root cause analysis for payment-related issues.
7. Define and document processes, SOPs, and governance protocols.
8. Ensure compliance with internal control frameworks and audit readiness.
9. 
   

Requirements:

We require candidates with the following qualifications:

1. 3–5 years of experience in analytics, data systems, or operations.
2. Proven track record of leading small to mid-size teams.
3. Strong command over SQL and data querying techniques.
4. Experience with payment systems, reconciliation, or financial data platforms.
5. Analytical mindset with problem-solving abilities.
6. Ability to work in a fast-paced, cross-functional environment.
7. Excellent communication and stakeholder management skills.

Designation: Sr. RCM Executive

Required Experience: 1 to 3 Years

Shift Timing: 05:30 PM to 02:30 AM / 06:30 PM to 03: 30 AM

Working Days: 05 days (Monday to Friday)

Salary Criteria: Up To 40,000 INR

Key Responsibilities:

- Review and follow up on outstanding claims with insurance companies for medical services provided

- Initiate timely and effective communication with insurance companies to expedite claim processing and resolve payment discrepancies.

- Identify and resolve billing issues, including claim denials, rejections, and underpayments, through thorough investigation and follow-up.

- Maintain accurate and up-to-date records of all communication and actions taken regarding accounts receivable.

Job Description:

• Develop business plans and manage partnerships to offer value added services for Prepaid card users.
• Compare with competition, keep track and maintain competitive track sheet.
• Brings strategic tie-ups which can aligned with card offerings.
• Building relationships with affiliates & partners for more business, better placements & visibility.
• Managing end-to-end promotions & offer execution for partner sale events- Festive campaigns, OEM launches.

Currently, we are looking for engineers who are skilled, passionate, driven, and a wee bit crazy (yes, crazy works! ) to join our tribe. The small tweaks you make, the processes you alter, the experiments you run, and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.

Responsibilities:

• Work on cutting edge technical systems and seek to do things no one else has done before.
• Work with a group of people who believe in the utmost transparency and ethical practices.
• Work with full autonomy and high ownership of outcomes
• Add value to our user's life • Evolve as a professional through a learning and challenging journey.

Requirements:

• 4+ years of overall work experience, and a minimum of 2 years of experience in Android development
• Excellent knowledge of Java, Kotlin and Android eco-system
• Experience in software engineering best practices and design principles
• Prior experience in working on scalable Android App • Capable of handling web service integration - RESTful, JSON, SOAP, XML
• A focus and passion for Mobile UI & UX to make apps exciting for the user
• Excellent debugging and optimisation skills
• Rapid prototyping skills for getting product feedback
• Understanding of product development lifecycle
• Experience in React Native is a bonus