
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.

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Mandatory Requirements:
- Salesforce Platform Builder I Certification (Mandatory)
- Strong analytical and problem-solving skills
- Strong coding skills in Apex and related technologies
- Experience working in B2B Salesforce environments
Technical Skills Required:
- Expertise in Salesforce architecture and solution design
- Hands-on experience in:
- Apex (Classes, Triggers, Test Classes)
- Visualforce
- Lightning Components (LWC/Aura – if applicable)
- JavaScript
- SOQL/SOSL
- Experience with Integration Technologies:
- Platform Events
- Connected Apps
- Mobile SDK
- SSO, OAuth
- SOAP / REST APIs
- SOA-based integrations
- Experience in Release Management and Migration Tools
- Supporting application rollouts and ensuring adherence to core Salesforce models and governance
Job Title: Python Backend Engineer (Full-time)
Location: Gurgaon, Onsite
Working Days: 5 days
Experience Required: 4+ Years
Interview: Screening and Face-to-face Interview
Job Summary
We are looking for a Python Backend Engineer with strong experience in FastAPI/Django and hands-on exposure to MLOps and LLMOps. You will work on building APIs, deploying ML/LLM models, and enabling intelligent systems using modern AI tools and frameworks.
Responsibilities
- Build and maintain scalable backend systems using Python, FastAPI, or Django
- Deploy and manage ML models (e.g., OpenCV, scikit-learn) and LLMs in production
- Develop APIs for ML/LLM inference and support RAG pipelines
- Implement model versioning, CI/CD, and monitoring for production use
- Collaborate with AI teams to integrate models into applications
Skills Required
- Strong Python backend development (FastAPI/Django)
- Experience with ML libraries: scikit-learn, OpenCV, NumPy, Pandas
- MLOps tools: MLflow, DVC, Airflow, Docker, Kubernetes
- LLMOps tools: LangChain, LlamaIndex, RAG pipelines, FAISS, Pinecone
- Integration experience with OpenAI, Hugging Face, or other LLM APIs
- Familiarity with CI/CD tools (GitHub Actions, Jenkins)

Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
Project Management KRAsProject Management KRAs
Job Description (Major KRAs) –
1) Planning- Understand/Work/Create/Assist :
a. SMO Tracker
2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:
a. Work Allocation Based on Activity Charter & SMO Tracker
b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation
c. Setting up KRAs (using InnoWET) and Performance review
d. Time sheet Management & Analysis
e. Social Media Participation and updated Profile
3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :
a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )
b. BTL- Onetime & Frequent list
c. ATL Excel Sheet
4) Review & Analytics:
a. Client’s success PPT and Report with executive summary
b. Team Productivity based on Time Sheets
c. Power of 5 /Activity Charter Conformance Report
d. Search Engine Marketing /Paid Campaigns Report and Plan of Action
e. Consolidated success Report /PPT for internal stakeholders
5) CRM/Account Management:
a. Presales Support for New Business Development
b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.
c. Initiate and Manage Key Account Management for cross selling opportunities to present clients
d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.
6) Project Management Tools & Automation:
a. Updating and Managing Knowledge Management repository
b. Effective implementation and use of social media Tools(if any)
c. Keeping and custodian of Clients and BFGs usernames and passwords list
d. Creating and upkeep of Process Manual with SLAs
e. Building and updating templates according to work functions
Around 4 years of experience in creating and implementing Web-based products using REST
API, Node.js, Angular/ React, any database MySQL or No SQL.
Ability to work in an Agile, fast-paced environment, and learn rapidly.
Bachelor degree in computer science, computer engineering or similar.
Experience creating front end applications using HTML5, Angular, LESS/SASS
Hands-on experience with JavaScript Development on both client and server-side
Experience with modern frameworks and design patterns, minimum two-year experience
with MEAN Full stack paradigm
Experience with cloud technologies is a plus
Writing clean, readable, and easily maintainable code.
Must have knowledge of project/task management tools like Jira
Familiarity with Version Control tools like Bitbucket, Git etc..
Basic Knowledge or experience in Testing (Unit and functional) preferred.
Build features and applications with responsive design
Understanding of UI, cross-browser compatibility, and web standards.
Good English communication skills, written and spoken.
Able to work with minimum supervision as well as perform under pressure and meet
Deadlines.
Able to work from our office in Vidyaranyapura, Bangalore.
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Skills And Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of React JS, Redux, Styled Components.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
https://electronlabs.org/">Electron Labs is building a new protocol to make various blockchains interoperable. Our goal is to enable cross-chain contracts to connect with each other in the same way as same-chain contracts connect i.e., via function calls. We have developed a new in-house tech called https://garvitgoel.medium.com/what-is-bdlc-and-how-it-works-5716fbbacde8">Bi-Directional Light Client that allows a smart contract to independently verify whether the cross-chain transactions submitted to it are valid. We further use ZK-SNARKS to reduce the gas cost of running the light client on-chain.
Desired Qualifications
- A good grasp of blockchain fundamentals, various consensus algorithms, and detailed knowledge of at least one major blockchain.
- Previous work (demonstrable) in blockchain technology, web3, or protocol development
- In-depth understanding of Number Theory and Cryptography. Knowledge of Cryptographic Algorithms and zero-knowledge proofs are highly preferred.
- Superior mathematics and problem-solving skills, excellent pattern recognition, passion for solving puzzles.
- Proficiency in one of the following languages: Go-lang, Rust, is highly preferred. Working knowledge of Solidity, Javascript, Python, or similar scripting languages puts you in front of our list
- Grounded research skills and an ability to absorb documentation quickly
- Strong background in Computer Science. Knowledgeable in Algorithms and Data Structures.
Roles and Responsibilities
- You will be assigned one blockchain (Ethereum /Polygon /NEAR /tendermint /Polkadot/Aleo). You will be required to implement the light client of this blockchain in https://docs.circom.io/">Circom language (Domain Specific Language for ZK-SNARKS).
- Write go-lang based networking relayers that enable communication between blockchains and zk-provers.
- Maintain relayer and zk-prover infrastructure (cloud machine and codebase)
- Write kickass documentation.
Location: Delhi NCR, India | Remote
Interested in a full cycle development role working collaboratively with a diverse suite of clients and a team that cares about your growth? Join Virtusa!
As a Java Developer, you will have the opportunity to tap into your knowledge to develop, design and manage a wide range of innovative projects. Sound like fun? Read on.
Day-to-day responsibilities will include:
- Utilizing your deep technical knowledge to design, develop and optimize business processes across multiple systems.Developing detailed technical analysis and design specifications based on functional requirements.
- Collaborating with fellow developers and clients to solve problems.
- Creating user acceptance testing and performance testing plans to validate and support the customizations, features and functionalities.
- Migrating to internal and external clouds, as well as to Microservices architecture.
- Evaluating open source and vendor products.
Key responsibility:
- Designing and developing for performance and scalability, and to meet the overall detailed requirements of the system.
- Collaborating with fellow developer, testing, operations and architecture teams when projects and changes in technology have impact across the enterprise
- Creating user acceptance testing and performance testing plans to validate and support the customizations and integrations.
Qualifications:
- Minimum 3 years of software development using Java, J2EE, , XML, Web Services/SOA and used Java frameworks - Spring, Spring-boot, Hibernate, REST.
- Working with GIT/Bitbucket, Maven, Gradle, Jenkins tools to build and deploy code deployment to production
environments
- Experience with Application Development using object oriented Lifecycle and Application Frameworks
- Strong technical, analytical, problem solving, and communication skills
- Experience with system, application, and process documentation including tools such as MS-Visio, Office.
- Experience with quality control and root-cause analysis.
- Excellent verbal, written, interpersonal, organizational and time management skills
- Solid experience in design, coding, testing and debugging skills
- Solid experience in design, coding, testing and debugging skills
- Familiar with automation tools Autosys/ Control-M
- Experience with SVN Source Code management techniques/ tools for software management, Knowledge SDLC tools (JIRA).
- Demonstrated teamwork and ability to work with diversified multi-location team.






