Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Shubham Vishwakarma
Full Stack Developer - Averlon
About OneXtel Media Pvt Ltd
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Proofreader Job Summary
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React.js
Javascript
Redux/Flux
NextJs (Next.js)Job Description:
We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
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Vue.js
AngularJS (1.x)
Angular (2+)React.jsJavascript|
· Participate in the full development life cycle, working within broadly defined parameters ·Own the delivery of an entire piece of a system or application ·Management and execution against project plans and delivery commitments · Work closely with development manager, tech leads, Scrum master and Product owner to develop the best technical design and approach for new product development · Builds software solutions where the problem is not well defined. Designs and defines the interaction between the other component pieces · Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts. · Self-directed and capable of working effectively in a highly innovative and fast-paced environment. · Writing high quality code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high quality documentation supporting the design/coding tasks · Work with a highly multi-disciplinary team spread across multiple continents to drive technology changes and analytical findings · Self-motivated person on software development and code writing, should adopt the technology changes
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Relevant job experience: |
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· 3 – 6 years of experience in software development · BS or MS in Computer Science or in a relevant Engineering discipline · Computer Science fundamentals in object-oriented design · Computer Science fundamentals in data structures · Computer Science fundamentals in algorithm design, problem solving, and complexity analysis · Strong technical experience with object oriented design (Java, JavaScript related technologies) and RDBMS; however this role appreciates NoSQL technologies exposure. · Working experience in Object Oriented JavaScript (OOJS) frameworks such as Angular, Node etc will be a plus, however core OOJS is expected. · Good knowledge of Data structures, Algorithms and distributed system design. ·Good knowledge on Deployment structures of the developing modules and Cloud based deployment precisely. · Good experience on any web framework with stringent security norms : Spring or equivalents · Good working experience in any ORM (Object Relational Mapping) frameworks ·Thorough working experience in one or more Web and Application Servers. Consistent track record and experience leading creation of complex software systems that have been successfully delivered to customers ·Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy Will have experience designing and supporting large-scale distributed systems in a production environment · Ideal candidates will show excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems. |
React.js
NodeJS (Node.js)
HTML/CSSRedux/FluxWe are looking for a full stack developer having expertise in web development, with experience in React, NodeJS, Postgres. Should also have experience with API development & integration.
Key responsibilities:
- Develop back-end components that are scalable and reusable which aligns
with the existing architecture.
- Integrate user-facing elements developed by front-end developers with server-
side logic.
- Design, build, test, and document code
- Coordinate with internal teams to understand user requirements and provide
technical solutions.
- Make architecture decisions that contribute to maintainable systems.
Skill(s) required:
- HTML , JavaScript , CSS , NodeJs, ReactJs, Redux, Redux Saga, Postgres, SQL,
Git
- Computer science graduates would be preferred
- Familiarity with front-end technologies (like JavaScript, HTML, Bootstrap, CSS,
and React.js)
- Basic understanding of tech stacks - Postgres & Git
- Ability to work independently is a must.
- To add new features according to the requirements, to work on regular updates
as per the latest technological advancements.
- A solid understanding of how web applications work including security, session
management
You will be responsible for:
- Architecting and building these applications, as well as coordinating with the
teams responsible for other layers of the product infrastructure.
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highest quality.
- Diagnosing and fixing bugs and performance bottlenecks for performance that
feels native.
CodeIgniter
Laravel
PHP
CakePHP
JavaPosition : Lead / Developer - Guidewire
Experience : 7 – 12 Yrs
Client : a Digital Transformation Company
Location : Hyderabad, IND
Key Skills : Java/J2EE, Gosu, GW plug-ins, Jenkins/Mavens/TFS, Guidewire BillingCenter Functional & Integration, GX model, BillingCenter data model, P&C Insurance domain, SQL, JMS, Message Queue
Skills Required :
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- Hands On experience in Rating Management(Rate table, routines, Product Model etc)
- Hands on Experience with Billing Center Components like Invoice, Disbursement, Deliquency, Payment Plan, Billing Plan etc.
- Hands on Experience in Configuration and Entity customization.
- Should ready to relocate Hyderabad.
- Pre Covid WFH, post Covid need to work from office.
- Should ready to work in US Shifts (EST Timings)
Responsibilities :
- Build the product strategy and roadmap in line with customers problems and company's vision
- Lead a set of cross functional teams by translation of the product strategy into detailed requirements and prototypes to drive the product development goals
- Identify market opportunities with research and competitive analysis and integrate it into product requirements to enhance user satisfaction
- Analyze complex use cases with experience in using analytics platforms to understand product usability and break them down to simplify user experience
- Design simple and intuitive user interfaces through wireframes and mock-ups
- Listen to the clients on an ongoing basis, be a trusted advisor and work towards aligning our offerings to their expectations
- Develop and launch new products while enhancing the existing products on a timely basis
- Communicate the product solutions and offerings effectively internally and externally
- Be persistent and professional in pursuit of all product deliverables and documentation such as PRD and Knowledge Base
- Be updated with the emerging trends in IT and technical architecture
Requirements :
- Masters Degree in Computer Science, Information Technology, Business Management, Statistics or related field
- 3+ years of experience managing web and mobile products with a background in technical product management or engineering
- 7+ years of experience in building global enterprise SaaS products
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- Proven ability to drive large scale products with deep understanding of agile, high collaboration and leadership in a highly accelerated work environment
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- Spontaneous, quick thinker and a self-starter with key organizational skills that includes attention to detail and multi-tasking
Experience and Educational Requirements:
- 7 years of experience as a Solutions Architect/Developer, designing and implementing global cloud-based solution architectures for PaaS, IaaS or SaaS.
- Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.
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- Experience developing the User Interface and User Experience for complex software solutions deployed globally
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- Bachelor’s degree in Computer Science or equivalent practical experience.
Adobe Illustrator- Should have worked on majorly data-driven dashboards, both on the web as well as mobile platforms.
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- Should be a team player and must have excellent communication skills (both spoken and written).
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Angular (2+)
C#
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Full Stack Developer - Averlon