
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.

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Job location: Mumbai - BKC
Grade: M4/M5
As part of the Corporate Development Team, you will develop product and alliance partnerships with fintech and technology startups. The position will require stakeholder management, relationship building, basic understanding of fintech products, and interest in startup ecosystem.
Corporate Development at Kotak Securities is responsible for driving development of next-generation products and adoption of future technology by partnering with start-ups, technology
partners, accelerators/ incubators, customers, and premier academic & research institutions. The corporate Development team also looks at investing in fintech and technology startups for
driving business advantages to Kotak securities.
Role:
Prospect potential partners using various direct methods, networking, and research.
Create processes & systems/integrations by tying up with various players in fintech ecosystem, especially in capital markets.
Implementation of solutions by leveraging the startup ecosystem for various business
teams across the organization.
Delivery of projects from ideation through prototype development, proof of concept
(PoC) and testing with stakeholders (internal and external)
Periodic review and monitoring of the projects on an ongoing basis
Keep abreast with emerging technology & concepts, and market trends to identify
opportunities and develop solutions.
Ideation and brainstorming of new concepts and ideas for experimentation in different
products.
Understanding customer behaviour and developing customer journey mapping
Engage in research, data collection and business analysis to understand the impact
on product, process, and systems.
Forge strong partnerships with industry partners to bring to fruition a leading-edge
proposition, have the voice of customer at the heart of everything.
Attributes:
Professional project management knowledge of concepts and practices, specifically
the agile development methodology
Deep interest in startup ecosystem
Analytical and detail-oriented mindset, good presentation, and interpersonal skills
Ability to engage senior level professionals and promoters.

React Components/ Highly responsive well user interface.
Develop a flexible and well structured, along with the API's
Candidate must have good skills in
HTML/CSS
JavaScript
jQuery
JavaScript Frameworks
Front End Frameworks
CSS Preprocessors
RESTful Services/APIs
Responsive/Mobile Design
Cross-Browser Development
Content Management Systems
Job Description:
We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues. Addressing and resolving sudden specific problems, they may run regular tests and monitor computer systems to prevent the problems from occurring.
The candidate should have:
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.


JOB DUTIES & RESPONSIBILITIES:
- Lead and mentor developers thru coaching and sharing of knowledge
- Architecture design and Develop new functionality and critical business logic of software products
- Enhance existing applications and software products and design new product
SKILLS:
- Strong knowledge on software implementation best practices
- Strong knowledge of SQL Server and/or Oracle database including store procedure, trigger etc.
- Knowledge of security and vulnerability best practices to design secure web application
- Knowledge of web application architecture with horizontal and vertical scalability
- Experience of working with application with large dataset of millions or billions of row in database table
- Ability to adapt quickly to an existing, complex environment
- Ability to complete all phases of software development life cycle including analysis, design, development, testing and support
- Ability to develop large scale web/database applications
- Ability to work on multiple projects with multiple deadlines
- Ability to communicate clearly with business users and project manager
- Ability to innovate and provide functional applications with intuitive interfaces
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
Qualifications
Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English



With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go
deep with the world’s biggest brands—and we have fun doing it. Now, we’re
calling all you rule-breakers and risk-takers who see the world differently,
and are bold enough to reinvent it. Come, transform with us.
In this role, candidate
would be primarily responsible for design and develop application, create
seamless interfaces taking into account client demands and user requirements.
- Translate concepts into user flows, wireframes, mockups and
prototypes that lead to intuitive user experiences. - Facilitate the client's product vision by researching, conceiving,
sketching, prototyping and user-testing experiences for digital products. - Design and deliver wireframes, user stories, user journeys, and
mockups optimized for a wide range of devices and interfaces. - Identify design problems and devise elegant solutions.
- Make strategic design and user-experience decisions related to
core, and new, functions and features. - Take a user-centered design approach and rapidly test and iterate
your designs
- Bachelor of design / Master of design
- UX design experience.
- Expertise in standard UX software such as
Sketch, Axure, InVision, UXPin and Zeplin. - Basic HTML5, CSS3, and JavaScript skills are a
plus. - Ability to work with clients to understand
detailed requirements and design complete user experiences that meet client
needs and vision. - Extensive experience in using UX design standard
methodologies to design solutions, and a deep understanding of mobile-first and
responsive design. - A solid grasp of user-centered design (UCD),
planning and conducting user research, user testing, A/B testing, rapid
prototyping, heuristic analysis, usability and accessibility concerns. - Ability to iterate designs and solutions
efficiently and intelligently. - Ability to clearly and effectively communicate
design processes, ideas, and solutions to teams and clients. - Ability to work effectively in a team setting
including synthesizing abstract ideas into concrete design implications. - Experience in UX/Product Design
- Teammate with great communication skills.
- You should be able to clearly articulate your
design decisions and what problems they’re solving - Strong understanding of UX fundamentals
- Exceptional design skills, production value and
attention to detail - Ability to create wireframes as well as visual
design comps - Understanding of common software development
practices - Excellent written and oral communication skills
in English - Skill in Adobe products (Photoshop and
illustrator), and PowerPoint. Experience in Prototype applications is a plus.
- Designation: Jr. UI/UX Designer
- Experience: 6 months to 2 years
- Location: Malad (West)
Job description:
- Able to create required UI/UX through innovative conceptualization skills, able to create independently.
- Should know current trends in design, colours, web design, designing icons and for mobile.
- Proven UI/UX experience.
- Up-to-date with the latest UI/UX trends, techniques, and technologies.
- Should be efficient in web designing.
- Passion and enthusiasm for design, with a creative flair. Also strong knowledge on pre-production knowledge of print communication and post production on photographic imagery. (desirable)
- Highly proficient with Adobe Photoshop, Illustrator, Coreldraw InDesign and similar design tools.
- Attention to detail and a demonstrated mastery of typography, color combinations, composition rules and page layout.
- Understanding of technical implementation and limitations of user interfaces in Web and Mobile.
- Should understand intermediate English to add correct message (spellings) in required designs.
- Should have knowledge of Print as well as social media.
- Should have ability to review final layouts and suggest improvements as needed.


