Technical Support Specialist

Job TItile : Senior Software Engineer – Frontend (React.js)

Location : Bengaluru (Hybrid – 3 Days WFO)

Working Hours : 11:00 AM - 8:00 PM

Experience : 6 to 9 Years

Notice Period : Preferably 30 Days

About the Role :

We are looking for an experienced and Dynamic Senior Frontend Developer to join our growing team. If you are passionate about building cloud-based web applications with cutting-edge technologies, and you excel in React.js, HTML, CSS, and JavaScript, we want to hear from you. As a key contributor, you’ll collaborate with talented UX/UI designers to create innovative, high-quality user experiences.

What You’ll Do :

• Develop and Deliver : Build robust, scalable cloud-based web applications using React.js, HTML, CSS, and JavaScript.
• Collaborate with Designers : Partner with UX designers to transform ideas into intuitive, visually stunning user interfaces.
• Write Quality Code : Ensure code quality through writing clean, maintainable, and efficient code.
• Optimize Performance : Focus on performance optimization and troubleshooting to provide the best user experience.
• Work in Agile Environment : Engage in agile development cycles with a strong focus on iterative improvement.
• Code Review and Mentorship : Participate in code reviews, offer constructive feedback, and mentor junior developers to elevate the team's overall capabilities.

What We Are Looking For :

Core Skills :

React.js : Extensive hands-on experience in building responsive web applications with React.

Frontend Technologies : Expertise in HTML, CSS, JavaScript, and TypeScript.

Version Control : Familiarity with Git for source code management and collaboration.

Problem-Solving : Strong debugging and problem-solving skills with keen attention to detail.

Collaboration : Ability to work both independently and as part of a collaborative team.

Preferred Skills :

Node.js : Experience with Node.js or backend technologies is a plus.

UX/UI Design : Knowledge of design principles and experience collaborating with designers to create seamless user experiences.

Qualifications :

Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field.

Why Join Us?

Impactful Work : Work on exciting projects that shape the future of cloud-based web applications.

Collaborative Culture : Join a team of talented engineers and designers in a collaborative, creative, and supportive environment.

Career Growth : Opportunities for continuous learning, mentorship, and professional development.

• Strong Lead Product Designer/ Sr product designer/ Product design manager Profile
• Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies
• Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)
• Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.
• Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.
• Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.
• Mandatory (Company) - Well funded / Top Product Companies
• Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure
• Mandatory (Role): This is mix role (Team management + Hands-on)\

Job Description:

• Design and architect highly scalable web services applications
• Develop and maintain all server-side network components
• Collaborate with front-end developers on the integration of elements Architect
• Content Management Solution and scalable API platform
• Design back-end services for various business processes
• Partner with third-party technology services and make strategic inputs.
• Develop high-performance applications by writing testable, reusable, and efficient code
• Create workflows and solutions involving search, recommendations, rights
• management, monetization, identity management, SSO, authorization, authentication, etc.
• Work with large datasets and optimize server-side performance
• Implement effective security protocols, data protection measures, and storage
• solutions

Requirements

• 4-7 years of Knowledge of Node.js and ReactJS frameworks
• Experience in creating and maintaining efficient NoSQl databases GRPC and Json Elasticsearch
• Experience in AWS environment, cloud deployments and lambda
• DevOps and web security
• API development and deployment
• Unit and integration testing

REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.  

Job Summary:

The Department of Computer Science at Ace Engineering College is seeking qualified candidates for a faculty position in Computer Science at the Assistant Professor level. The successful candidate will be expected to engage in high-quality teaching, research, and service activities within the department and contribute to the academic community.

Responsibilities:

• As a faculty member of ACE, you will be responsible for the success of the students in your cohort. Therefore, you will be expected to understand the strengths and weaknesses of your cohort and adjust the pace of teaching accordingly.
• Timely delivery of lectures / conducting tutorials/training sessions by the program schedule
• Need to take the classes based on the schedule and should involve in all the academic operations.(Labs, Exams, Question paper creation).
• Provide mentorship and guidance to students, fostering a positive and inclusive learning environment.
• Contribute to curriculum development and enhancement of educational programs.
• Serve on departmental and university committees.
• Contribute to the academic and professional community through participation in conferences, workshops, and seminars.
• Provide academic advising and support to students.
• Engage in outreach activities to promote computer science education and awareness.

Qualification -

B. Tech - CSE, M. Tech - CSE (both are >60% Mandatory)

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products