Cutshort logo
OneXtel Media Pvt Ltd logo
Technical Support Specialist
Technical Support Specialist
OneXtel Media Pvt Ltd's logo

Technical Support Specialist

Ankita Singh's profile picture
Posted by Ankita Singh
0 - 3 yrs
₹2L - ₹4L / yr
Noida
Skills
Technical support
Customer Support
Operational excellence
Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.

Required Candidate profile

Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About OneXtel Media Pvt Ltd

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

India's leading business communication solutions provider - SMS, WhatsApp Business API, Voice and Email.
Read more

Company social profiles

instagramtwitterfacebook

Similar jobs

Remote only
2 - 5 yrs
₹1L - ₹6L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconAngular (2+)
Natural Language Processing (NLP)

Job Title : Python & Angular Developer (Contract)

Location : Remote

Duration : 3 to 6 months

Experience : 3+ Years


Job Summary :

We are looking for skilled Python & Angular Developers with NLP experience preferred to join our team on a contract basis. The ideal candidates will develop scalable applications while collaborating with cross-functional teams.


Key Responsibilities :

  • Develop and optimize applications using Python and Angular.
  • Work on NLP-related tasks (preferred).
  • Ensure performance, security, and scalability.
  • Collaborate in an Agile environment.

Requirements :

  • 3+ Years of experience in Python & Angular.
  • NLP experience is a plus.
  • Strong problem-solving and debugging skills.
  • Ability to work independently in a remote setup.
Read more
Wittypen
at Wittypen
1 video
2 recruiters
Srijil Sen
Posted by Srijil Sen
Pune
2 - 4 yrs
₹3L - ₹6L / yr
Content Writing
Search Engine Optimization (SEO)
Content Strategy
Web content
Content Management System (CMS)
+6 more

Hiring: SEO Content Writer @ Wittypen


Pune | Minimum 2 Years Full-Time Experience | In-Office


At Wittypen, we’re scaling our content engine—and we’re looking for sharp, efficient SEO content writers to join us in-house in Pune.


If you’ve been in the content game for a while, especially at an agency, and know how to write content that ranks and reads well—we want to hear from you.


What You’ll Be Doing:

  • Create SEO-first content across formats—blogs, landing pages, brochures, eBooks, social media, and more.
  • Utilize tools, playbooks, and frameworks to improve efficiency and output quality.
  • Deliver clean, structured, and readable content with clarity, flair, intent, and purpose.
  • Work closely with the SEO & content teams to ensure strategic alignment.
  • Own your output and deadlines with strong time management.

What you bring to the table:

  • Minimum 2 years of full-time content writing experience (agency experience working for multiple brands is a huge plus).
  • A solid grasp of SEO and content writing for the web. Tools like Ahrefs, SEMrush, and Google Analytics shouldn’t be new to you.
  • You use research, writing, and SEO tools to streamline your process and stay consistent across formats.
  • You know how to structure, draft, and deliver high-quality content without compromising on clarity or accuracy.
  • You can take a brief, build a framework, and translate it into clean, logical, high-performing content with minimal back-and-forth.
  • A background in writing for 2 or more of these industries: SaaS, Fintech, Edtech, Lifestyle, Software, Marketing.
  • You’re open to a full-time, in-office role in Pune.

Benefits

  • 5 day work week, 40 hrs per week. Choose any 8 hours to work between 10 am and 8 pm.
  • Make a real difference in how content is perceived and consumed in the digital space.
  • Your skills will influence and enhance content for a diverse, international audience.
  • We value your development and provide opportunities for learning and advancement.
  • Join a workplace that values respect, celebrates diversity, and promotes an inclusive environment.

About Us


Wittypen is a managed marketplace for content and we work with some of the best brands like Freshworks, Swiggy, Acko, Paytm, and others to help create content through our pool of 1700+ freelance writers.


Founded in 2015, today Wittypen is one of the most credible content platforms working with customers across 5+ countries and creating thousands of content pieces every month. 


We believe in having a goal-driven culture where our colleagues try to do the best work of their lives in a way that also drives meaning and impact. 

Read more
Noida
3 - 5 yrs
₹3L - ₹5.5L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

Job Description of PHP:

Responsibilities:

  • Write clean, maintainable, and efficient code.
  • Design robust, scalable and secure features
  • Collaborate with team members to develop and ship web applications within tight timeframes.
  • Write unit and functional test cases.
  • Work on bug fixing, identifying performance issues and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
  • Handling complex technical issues

The candidate must have:

  • 4+ year of web development experience
  • Very good understanding of PHP
  • Preferably have experience of some PHP framework like Laravel or CakePHP or Symfony etc.
  • Good understanding of Javascript and jQuery. Experience of some JavaScript MVC framework like Angular or ReactJS is a plus
  • Experience of having built RESTful services on PHP.
  • Good understanding of Object-Oriented Design Principles
  • Good knowledge of relational databases and SQL, primarily MySQL
  • Familiar with DB design, Query Optimization
  • Good understanding of HTML and CSS.
  • Experience with Linux/Unix and deployment of PHP applications.
Read more
A Consumer Food Company
A Consumer Food Company
Agency job
via Merito by Jinita Sumaria
Ahmedabad
5 - 10 yrs
Best in industry
Sales management
Sales
Channel Sales
Sales and operations planning
Business Development
+2 more

ABOUT COMPANY

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.


JOB PURPOSE

The role requires to develop business by planning, directing and implementing sales strategies and programs to achieve or exceed the sales objectives for the company. Business Channels are Traditional Retail in Distribution, Modern retail, General trade and Corporate sales business for our bakery products


KEY RESPONSIBILITIES

1. To effectively manage the business in the concerned cities/regions and achieving the sales objectives

a. Setting targets and monitoring them monthly to ensure that they are in line with the business plan

b. Meeting the revenue and margin targets for the business

c. Generating sales of company products through a team of salesmen/retail promoters in order to achieve or exceed the annual sales targets

d. Analyzing the sales trend and taking corrective actions wherever necessary

e. Any other special assignments as applicable

2. To develop and maintain a strong sales infrastructure and an aggressive sales team

a. Managing, directing and coordinating the activities of the Area Sales Managers & Sales Officers

b. Sales team deployment as per the company's requirement and as per the budget

c. Accomplishing sales human resource objectives by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned retail stores

d. Appointing the right set of channel partners with appropriate experience, good infrastructure, financially strong and with an attitude to grow.

3. To plan, prepare and exist control over sales budget, sales forecast, sales plan etc.

a. Developing sales plan to ensure optimum utilization of resources in the region

b. Meeting sales financial objectives by forecasting requirements

c. Preparing an annual budget, scheduling expenditures, analysing variances and initiating corrective actions

d. Ensuring that all promotions are within the budget

e. Preparing sales growth blueprint for the future

4. To ensure coordination and relationship management with distributors, customers, as well as other departments

a. Ensuring that distributors and customers in the region are provided with information about new products and services in order to improve sales in the region

b. Developing and maintaining an efficient distribution network

c. Ensuring commercial hygiene by monitoring damages, complaints etc

d. Liaising with the Marketing team to ensure that adequate marketing support by way of merchandising and promotions is available in order to provide brand visibility and promote sales in the region

e. To continuously gain and update category and channel expertise

f. Continuously acquiring knowledge regarding the industry, market construct, and customer behaviour to enable effective business plans

g. Acquire knowledge regarding competition product, strategies to counter attack competition in the best possible manner


SKILL REQUIREMENTS

1. Knowledge: 

a. Sound knowledge of sales and sales administration processes

b. Strong understanding of modern trade and general trade

c. Understanding of perishable/limited shelf life products (e.g. dairy, bakery, juices etc) would be preferable

d. Knowledge of ERP systems would be a plus

2. Skills: 

a. Strong leadership skills

b. Excellent communication and negotiation skills

c. Presentation skills

d. Ability to manage and lead a team

e. Strong decision making ability

f. Ability to build relationships

g. Excellent business acumen

3. Attitude: 

a. Self-motivator

b. Aggressive

c. Sincere

d. Positive approach to problem solving

e. Commitment to achieving the sales targets

f. Dynamic and exploratory

4. Educational Level

a. Graduation: Any specialization

b. Post-Graduation (Must-have): PGDM/ MBA in Marketing or Sales Management

5. Experience

a. Preferably be from FMCG or Organised Modern retail background


Read more
magicmind technologies
Kolkata
6 - 12 yrs
₹4L - ₹12L / yr
Business Development
New business development
Lead Generation
Sales
Communication Skills
+2 more

Please note this will be a night shift job.

 

We seek an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and be dedicated to creating and applying an effective sales strategy. Your goal will be to drive sustainable financial growth by boosting sales and forging strong relationships with clients.

 

Job Description:

 

1. To connect with qualified leads from SDRs and your contribution.

 

2. To establish trust and comfort with the prospect.

 

3. To understand the requirement of a prospect and to frame that requirement into specifics.

 

4. Work with BA to document and break the requirement into modules and features.

 

5. Work with the tech team to gather solution approach and estimation.

 

6. To consult the prospect on the solution approach.

 

7. To work with BA to prepare proposal and scope document.

 

8. To work on contract documents and initiate projects.

 

9. Develop a growth strategy focused both on new business generation and customer satisfaction

 

10. Conduct research to identify new markets and customer needs

 

11. Promote the company’s products/services, addressing or predicting clients’ objectives

 

12. Keep records of sales, revenue, invoices, etc.

 

13. Provide trustworthy feedback and after-sales support

 

14. Build long-term relationships with new and existing customers

 

Desired Candidate Profile

 

1. Should have a keen interest in IT products and services.

 

2. Should understand the IT industry and current trends and practices.

 

3. Should be a thought leader to provide informed and useful suggestions to prospects.

 

4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.

 

5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.

 

6. Should have excellent communication skills.

 

7. Should have good general knowledge to connect with prospects and establish connections.

 

8. Should be highly driven by targets.

 



Read more
Genius Placement Service
Muskan Keshvani
Posted by Muskan Keshvani
Ahmedabad
1 - 3 yrs
₹2L - ₹3L / yr
Communication Skills

Location : Gulbai tekra Ahmedabad

Salary upto 25k

Any graduate

Only female candidate

Ahmedabad based candidate

Read more
Gurugram, Noida, Mohali, Indore
2 - 5 yrs
₹7L - ₹15L / yr
Blockchain
Ethereum
Hyperledger
Solidity

Technical Experience 

  • Solid understanding of and experience in BlockChain Development preferred 
  • 2+ years of Blockchain application development experience on platforms such as Ethereum, Hyperledger, BigchainDb, Multi-Chain.  
  • Experience in solution building on Blockchain technology.  
  • Experience on development tools such as Geth, Hyperledger Fabric/Sawtooth, Composer, Solidity Remix Functional  
  • Basic understanding of Web applications architecture and protocols. 
  • Any additional expertise with Python, containerization (Docker) and additional Cloud exposure also a huge plus
  • Any previous integration expertise, Strong in Agile, Banking or Financial Service development expertise, as well as software development in a large Enterprise environment, also required Security Architecture / Cryptography
  • Front-end development experience in HTML, CSS, JavaScript, ES6/TypeScript Angular, Node.js, ReactJS . 
Read more
Remote only
0 - 1 yrs
₹2L - ₹3.5L / yr
Business Analysis
skill iconData Analytics
SQL
MS-Excel
1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.
 
2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.
 
3. Understanding requirements and converting into technical and business delivers.
 
4. Leverage data warehouse and other data sources to answer business queries.
 
5. Doing the ad-hoc analysis and presenting results in a clear manner.
 
6. Should also be responsible for coordinating with the development team and will be involved in reviewing and making final changes in the report.
Read more
IT Infrastructure Service Co | Remote/ Delhi NCR
IT Infrastructure Service Co | Remote/ Delhi NCR
Agency job
via Unnati by Ramya Senthilnathan
Remote, NCR (Delhi | Gurgaon | Noida)
2 - 3 yrs
₹3L - ₹6L / yr
Windows Azure
Tech Support
Linux/Unix
Powershell
cloud engineer
+3 more
This is a great opportunity for young and ambitious people looking to make a career in IT infrastructure solution sales!!

Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.

With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
 
As a Cloud Engineer, you will be responsible for assessment, planning, design, and testing for the implementation, support of existing & potential customers.
 
What you will do:
  • Working closely with other engineers and administrators
  • Learning intimate knowledge of how best to customize the services available on various cloud platforms to help us become more secure and efficient.
  • Assessing client requirements and coming up with costing for the sales team
  • Planning and designing client infrastructure on Microsoft Azure and AWS
  • Setting up alerts and monitor the health of cloud resources
  • Handling the day-to-day management of clients’ cloud-based solutions Implementing security and protecting Identities
  • Diagnosing and troubleshooting technical issues relating to Microsoft Azure and AWS
  • Helping customers successfully deploy and implement cloud computing solutions
  • Resolving technical support tickets via telephone, chat, email and sometimes in-person
  • Keeping self and team updated with new cloud services offerings from Microsoft, Amazon & Google
  • Staying current with industry trends, making recommendations as needed to help the company excel

 

What you need to have:
  • Experience in cloud-based tech
  • This position requires excellent written and verbal communication skills and negotiation 
  • Should have working knowledge of Microsoft Azure Calculator and AWS Calculator
  • A clear understanding of core Cloud Computing services
  • Knowledge of various computer services on Microsoft Azure and AWS
  • Knowledge of various storage services on Microsoft Azure and AWS
  • Knowledge of log collecting services available with Microsoft Azure and AWS
  • Experience of working with popular operating systems such as Linux & Windows
  • Experience of computer networks
  • Experience of computer technologies like Active Directory, network protocols & subnetting
  • Experience in automating day to day tasks using PowerShell scripting
  • Confidence in own abilities
  • Knowledgeable within this subject area and a thought leader
  • Fast assimilator of information
  • Imaginative problem solver
  • Structured organizer
  • Strong relationship building skills
  • Strong analytical & numeracy skills
  • Ability to use initiative and work under pressure, prioritizing to meet deadlines
  • Driven, leading on initiatives, being committed to the role, and delivering on objectives and deadlines
  • Service Orientation, demonstrable commitment to customer service
Read more
AI & ML Startup| Noida
AI & ML Startup| Noida
Agency job
via Unnati by Swati Joshi
NCR (Delhi | Gurgaon | Noida), delhi
2 - 5 yrs
₹8L - ₹15L / yr
Project Management
Stakeholder management
Project implementation
Project Manager
Project delivery
Our client is a highly awarded AI and Machine Learning lab, which is disrupting the multi billion dollar Agriculture and commodities business globally. They are recognized as a de-facto business for expert AI capability in solutions that satisfy real world challenges in near real time.
 
As the Implementation Manager, you will be responsible for internal and external stakeholder alignment and management, to mitigate risks and to ensure timely delivery.
 
What you will do:
  • Understanding the client’s processes and modeling the same on the software
  • Responsible for Configuration and set-up
  • Managing testing and quality control of deliverables
  • Participating in the product demonstrations and owning success of pilots
  • Providing support to clients to tackle any issues raised and responding to change requests

 

What you need to have:

  • Should be passionate about customer success
  • Minimum 2 years of experience of product delivery or project management experience
  • Should have led external client facing projects
  • Should have been part of / set-up system configuration or support processes  
  • Detail-oriented and cross-functional
  • Excellent communication and presentation skills
  • Should have Project management certification  
  • Bachelor’s or master’s degree in engineering / business management required
  • Hands on knowledge of database querying and reporting    
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos