Cutshort logo
OneXtel Media Pvt Ltd logo
Technical Support Specialist
Technical Support Specialist
OneXtel Media Pvt Ltd's logo

Technical Support Specialist

Ankita Singh's profile picture
Posted by Ankita Singh
0 - 3 yrs
₹2L - ₹4L / yr
Noida
Skills
Technical support
Customer Support
Operational excellence
Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.

Required Candidate profile

Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About OneXtel Media Pvt Ltd

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

India's leading business communication solutions provider - SMS, WhatsApp Business API, Voice and Email.
Read more

Company social profiles

instagramtwitterfacebook

Similar jobs

Remote only
3 - 15 yrs
₹8L - ₹12L / yr
FastAPI
skill iconPython
RESTful APIs
SQL
NOSQL Databases
+5 more

Summary:

We are seeking a highly skilled Python Backend Developer with proven expertise in FastAPI to join our team as a full-time contractor for 12 months. The ideal candidate will have 5+ years of experience in backend development, a strong understanding of API design, and the ability to deliver scalable, secure solutions. Knowledge of front-end technologies is an added advantage. Immediate joiners are preferred. This role requires full-time commitment—please apply only if you are not engaged in other projects.

Job Type:

Full-Time Contractor (12 months)

Location:

Remote

Experience:

3+ years in backend development

Key Responsibilities:

  • Design, develop, and maintain robust backend services using Python and FastAPI.
  •  Implement and manage Prisma ORM for database operations.
  • Build scalable APIs and integrate with SQL databases and third-party services.
  • Deploy and manage backend services using Azure Function Apps and Microsoft Azure Cloud.
  • Collaborate with front-end developers and other team members to deliver high-quality web applications.
  • Ensure application performance, security, and reliability.
  • Participate in code reviews, testing, and deployment processes.

Required Skills:

  • Expertise in Python backend development with strong experience in FastAPI.
  • Solid understanding of RESTful API design and implementation.
  • Proficiency in SQL databases and ORM tools (preferably Prisma)
  • Hands-on experience with Microsoft Azure Cloud and Azure Function Apps.
  • Familiarity with CI/CD pipelines and containerization (Docker).
  • Knowledge of cloud architecture best practices.

Added Advantage:

  • Front-end development knowledge (React, Angular, or similar frameworks).
  • Exposure to AWS/GCP cloud platforms.
  • Experience with NoSQL databases.

Eligibility:

  • Minimum 3 years of professional experience in backend development.
  • Available for full-time engagement.
  • Please excuse if you are currently engaged in other projects—we require dedicated availability.
Read more
VTEST
at VTEST
1 recruiter
VTEST Software
Posted by VTEST Software
Remote only
4 - 6 yrs
₹10L - ₹15L / yr
Salesforce
Software Testing (QA)
Test cases
Test Planning
BDD
+3 more

Greetings from VEST Software

 

About VTEST 

Founded in 2015 in Pune, VTEST (www.vtestcorp.com) is a pure-play Software Testing services firm based out of Pune, India registered in Atlanta, US and Melbourne, Australia and recognized with Great Place to Work & NASSCOM certified. VTEST works with clients across the globe and employs Manual and Automation Testers to implement best testing practices for all types of testing. Our testers work Remote or from VTEST and client offices across India and international locations.


We are seeking a skilled Manual QA Tester with Salesforce testing experience to join our QA team. The ideal candidate will have a strong foundation in manual testing methodologies along with hands-on experience testing Salesforce-based applications along with BDD/Gherkin syntax and excellent communication skills are essential for this role.

  

Job Skills: Manual_Salesforce Testing with BDD/Gherkin and AI usage.

  

Work Location: Work from Office - Viman Nagar, Pune


Work Mode: Hybrid (3 days in a week)

 

Qualifications: Any Graduate (Yes, at VTEST we accept ANY Graduate irrespective of Specialization, College, University. If you can TEST then apply to VTEST)

 

Years of Experience: 4 to 6 Years 


Joining Availability - Immediate to 30 days


Required Skills:

  • 4 - 6 years of manual testing experience with at least 2+ years in Salesforce application testing.
  • Strong knowledge of Salesforce CRM (Sales Cloud/Service Cloud).
  • Salesforce certification (e.g., Salesforce Administrator or Platform App Builder) is a strong plus.
  • Proficiency in writing test cases, test plans, and understanding end-to-end business workflows.
  • Experience with BDD frameworks (Cucumber/Gherkin) is mandatory.
  • Worked on AI testing.
  • Familiarity with Agile/Scrum environments.
  • Excellent verbal and written communication skills – must be able to effectively articulate issues and collaborate with teams.


What You Will Do:

  • Understand and analyze business requirements, functional specifications, and technical documentation.
  • Design, develop, and execute comprehensive manual test cases for Salesforce and integrated applications.
  • Conduct various types of testing – functional, regression, UI, integration, and system testing.
  • Validate Salesforce configurations, customizations (Apex, Visualforce, Lightning components), workflows, and reports.
  • Collaborate with business analysts, developers, and stakeholders to ensure quality deliverables.
  • Participate in defect triage meetings and drive issues to resolution.
  • Use tools such as JIRA, Zephyr, or similar for test management and defect tracking.
  • Create and maintain test documentation, test data, and testing metrics.


VTEST is an Equal Opportunity Employer. As a policy, VTEST provides equal employment opportunities, without any discrimination on the grounds of age, color, disability, marital status, nationality, race, religion, sex, sexual orientation. VTEST strives to maintain a work environment that is free from any harassment based on above considerations.


Below are a few links for you to refer to and know more about VTEST, our employee-friendly policies, our work ethics, and standards to start with -

Website www.vtestcorp.com

LinkedIn https://www.linkedin.com/company/vtest/

Facebook https://www.facebook.com/vtestcorp

Instagram https://www.instagram.com/vtest_software/  

Twitter https://twitter.com/vtestcorp

Read more
Momkidcare
at Momkidcare
1 recruiter
Monika Rajput
Posted by Monika Rajput
Delhi
3 - 10 yrs
₹4L - ₹5L / yr
Social Media Marketing (SMM)
Facebook Marketing
Digital Marketing

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This Candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and able to monitor the company's social media presence.

Responsibilities-

  • As a key stakeholder, actively contribute to the devising of the overall company’s digital strategy and steer best practices
  • Should have indepth experience into Social and google paid ads
  • Explore the utilization of market-leading, multi-channel paid/ un-paid communication developments and technologies to keep all our audiences engaged, and connected
  • Devise strategies to drive brand campaigns & online traffic/followers to the website and social media pages.
  • Able to Manage and develop core digital marketing team – SEO, Content writer, social media executive, etc
  • Great experience in using Marketing automation tools for tracking productivity of marketing activities & the team KPIs
  • Having an in-depth idea of how to drive Marketing operations with automation like lead management, CRM, mail automation, what's app automation etc

Qualifications-

  • Bachelor's/ Master's degree in marketing or related field
  • Excellent understanding of digital marketing concepts
  • Experience with business to customer social media and content generation
  • strong creative and analytical skills

Interested Candidates can apply for the same

Read more
Porter.in
at Porter.in
1 recruiter
Agency job
via UPhill HR by Puneet Bansal
Bengaluru (Bangalore)
1 - 6 yrs
₹2L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconPython
+2 more
Job Description:

Responsibilities

  • Software Engineering
    • Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal guidance for a market leader in the logistics industry
    • Partner with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team
    • Research new technologies and tools that enable building the next generation of our services
    • Provide technology leadership to the team and foster engineering excellence
  • Product Delivery
    • Partner with product managers to define and execute on the feature roadmap
    • Translate business requirements into scalable and extensible design
    • Coordinate with various cross functional teams on planning and execution
    • Maintaining automated build / test / deployment environments


Qualifications

  • Software Engineering
    • Deep knowledge of one of the programming language they have experience in
    • Proficient in OOP and Design Patterns, experience with functional programming would be a plus
    • Data modelling experience in Relational Databases
    • Ability to design and implement low latency RESTful services
  • Product Delivery
    • Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
    • Well versed in working with agile methodologies which includes phases such as design, development, code review, testing and release management
    • Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source code management tools
  • Product Maintenance
    • Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks etc
    • Continuously refactor applications to ensure high quality design
Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
Rani Galipalli
Posted by Rani Galipalli
Bengaluru (Bangalore)
6 - 11 yrs
₹5L - ₹25L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+2 more


Profile

Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.

 

Main Responsibilities:

  • To work on existing and future applications as required
  • Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
  • Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
  • Report status to management on project progress
  • Identify and escalate related issues and risks
  • Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies 
  • Assess current modules and offer performance improvements techniques  
  • Make sure Database Design Standards/coding standards established by ABD are followed
  • Constant communication with ABD leadership team in US.
  • Problem Solving ability with “Can-do” attitude
  • IT experience in Banking industry is preferred

Candidate Profile

  • Minimum 5-8 years of experience and bachelor’s degree in Engineering, Accounting, Finance, or equivalent with good communication Skill
  • Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
  • Microsoft .Net (ASP.NET & ASP .NET CORE)
  • C#, JavaScript, CSS, JQuery /Angular 2 +(Angular version 2 or higher), Typescript
  • MVC and WebAPI
  • MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
  • Good to have: Understanding of MS Excel VBA /MS-access/ macro codes

 

Read more
Schbang Digital Solutions
Aarohee Patel
Posted by Aarohee Patel
Mumbai
1 - 2 yrs
₹3L - ₹6L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconNextJs (Next.js)
  • Meeting with the development team to discuss user interface ideas and applications.
  • Reviewing site requirements and interface designs.
  • Identifying web-based user interactions.
  • Developing and implementing highly responsive user interface components using react concepts.
  • Writing user interface codes using JavaScript following react.js/next.js workflows.
  • Troubleshooting site interface and debugging developed site codes.
  • Developing and implementing front-end architecture to support user interface concepts.
  • Monitoring and improving front-end performance.
  • Documenting site changes and developing updates.


Requirements

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Strong knowledge in react frameworks such as Next Js etc.,.
  • Previous experience working as a react.js developer.
  • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  • Experience with web/graphic design applications such as Figma,  Adobe XD, Adobe Photoshop,  Adobe Illustrator.
  • Experience with user interface design.
  • Experience with browser-based debugging and performance testing.
  • Excellent troubleshooting skills.
  • Good project management skills.
  • Developer must have proven work experience on version control and source code management like GIT, Bitbucket.
 
Read more
Schbang Digital Solutions
Chelsea Pereira
Posted by Chelsea Pereira
Mumbai
1 - 3 yrs
₹2L - ₹5L / yr
Sketch
Adobe Photoshop
skill iconAdobe Illustrator
Adobe Indesign
Adobe After Effects
+1 more

JOB DESCRIPTION - UI UX DESIGNER

Years of Experience: 1-3 years

Qualification: Any Graduate

Department: Technology

Skills Required:

Adobe Creative Suite (Photoshop, Illustrator, indesign) (After Effect will be a great add on), Sketch, Figma, Basic Html understanding, Basic knowledge on user journey and user usability.

Primary Function:

Overall responsible for creating design solutions that have a high visual impact. The role involves listening to clients and understanding their needs before making design decisions. Develop creative ideas and concepts, choosing the appropriate media and style to meet the client's objectives.

Major Responsibilities:

  1. Should have experience researching problem statements and designing solutions that meet the desired UX goals and stakeholder requirements
  1. Should be able to rapidly prototype ideas; pen and paper will do for mockups. Should be familiar with prototyping tools or front end code for higher fidelity prototyping
  1. Good communication skills. Must be able to communicate idea to all stakeholders product, engineering and design
  1. Must have average above average knowledge of the Adobe Suite
  2. Must be able to look at the product as a whole to design workflows that scale
  3. Must be able to measure UX changes and suggest further improvements
  4. Should be able to build UI components that meet the desired UX. Should be able to understand and respect the UX8. Should follow the style guide and design according to the guidelines
  1. Understanding of typography, typographic grid, grid based systems, design frameworks and responsive design principles is required. Should be able to adapt and extend the style guide as required and define new UI components when needed
  1. Should be able to build reusable UI components
  2. Good communication with the product and engineering teams to assess feasibility of UI components
  1. Experience with motion/interaction design a plus
  2. Must know the Adobe Creative Suite well. Must also be familiar with prototyping tool
Read more
Transfunnel Consultin PvtLtd
Rishabh Sharnma
Posted by Rishabh Sharnma
Bengaluru (Bangalore), Pune
4 - 7 yrs
₹8L - ₹12L / yr
Marketing
Strategist
Email Marketing
Inbound Marketing
TransFunnel is hiring an experienced, strategic, and self-motivated individual to be part of one of the best Marketing Automation Consulting Team. For this, we are seeking someone who loves strategic marketing challenges and brings excellent problem solving and execution skills to the table.
We want the person to understand the business problem and can translate the same into marketing automation language. We also expect the professional to create best-in-class strategies, come up with breakthrough campaign ideas and implement emerging automation practices to solve the problem. Having innovative ideas on top of this will be an added advantage.
This individual will work closely to manage, create, and strategize campaigns with the best of the Marketing Automation tools like HubSpot, Marketo, Salesforce, Pardot, etc.
He/ She will collaborate with Account Managers, Delivery Team, Creative Teams and Customers to plan, execute, and measure effective inbound strategies to deliver astounding results

Responsibilities
:
Work directly with the customer to understand their business requirements in terms of Sales & Marketing funnel fluency and translate the same for the internal marketing & delivery team to plan, build and execute marketing automation campaigns.
Understand the customer’s buyer persona, pain points, available resources, and marketing communication channels, to plan the holistic inbound strategy and deliver results.
Understand the gap between the current marketing process and required sales and marketing automation goals. Define the overall automation strategy and plan execution in phases.
Showcase excellent project management skills to ensure smoother and timely delivery to the customer.
Ideate and execute end-to-end inbound marketing campaigns and collaborate with all the involved stakeholders for smoother execution.
Create effective detailed content strategy and calendar, content promotion campaigns and measuring the effectiveness of the content in terms of the expected KPIs.
Manage overall marketing budgets and spend to ensure maximum ROI for the customers.
Create, manage, and present standard and custom analytics reports on MQL’s acquisition programs, nurture campaigns, sales conversion rates and media buys to track campaign ROI, attribution, and sales effectiveness, to customers and internal stakeholders
Requirements:
Proficiency in working on email marketing campaigns, marketing automation funnel, drip/nurturing campaigns, and Google Analytics.
Prior experience in working with HubSpot, Marketo, Pardot or any other globally recognized automation tool is strongly preferred.
Experience in inbound marketing and managing automation campaigns with large data sets.
Preliminary knowledge of relevant marketing areas including content writing, copywriting, social media, email campaigns, Google Analytics, Tag Manager, etc.
Excellent verbal and written communication skills.
Project management and collaboration skills.
Fundamental knowledge of HTML/CSS is a huge plus as it can help while working on email templates and landing pages.
Read more
BlazeClan Technologies Pvt Ltd
Gurmeet Singh
Posted by Gurmeet Singh
Pune, Kuala Lumpur
8 - 12 yrs
₹12L - ₹18L / yr
Magento
Technical Architecture
Architecture
Continuous Integration
DevOps
+3 more
8+ years of Magento development and architecting that includes complex catalog / pricing structure; multi-channel support based design exposure.  At least 2 project implementation of building brand new sites(not support maintenance or bug fixes)  Must possess good understanding of Magentos overall architecture, design-related system configuration and theming components.  Strong Experience with the LAMP stack, MVC and OOPS.  Good knowledge of relational databases, version control tools and of developing web services Clear understanding on different editions of Magento(Community/Enterprise).  Working knowledge of front end web technologies such as HTML5, CSS3, JavaScript, jQuery etc.  Must have ability to develop Magento Modules and Customization, Extension Development.  Experience working with third-party Magento extensions.  Integrating Magentos E-Commerce functionality seamlessly with other back-end systems  Experience with Magento Theme Customization and Scalability of Magento systems would be an advantage.  Understanding of cloud concepts would be plus. Proactively offer solutions to complex technical problems, Proven Skills & Technical Requirements:  Expert understanding of Magento's code structure, extension architecture, theming hierarchy, and fallback components  Expertise in authoring and extending Magento extensions  Thorough experience in customizing Magento's front-end components using layout XML, blocks, and templates  Ability and experience working on live high volume stores  Experience with deploying and tuning magento on AWS and Linux  Thorough knowledge of vanilla Magento feature set and configuration  Competent knowledge of e-commerce data organization and relationships, Store catalog (categories/products/attributes), Sales orders (quotes /orders /invoices/ shipments/ credits)  Competent in authoring JavaScript and using libraries such as jQuery  Competent in web services integrations (REST/SOAP)  A desire to be personally responsible for production-level code
Read more
Mumbai
1 - 3 yrs
₹5L - ₹6L / yr
skill iconJavascript
skill iconAngularJS (1.x)
nodejs
webpack
css3
DEVELOPMENT AT CODALYZE : - You'll help create and build beautiful software that matters using modern JavaScript and software development best practices (Agile, TDD, Continuous Delivery). As a developer for Codalyze, you'll be joining a diverse community of people who are passionate about modern JavaScript and its ability to change the world. You'll get to work on a wide range of projects, using the latest JS frameworks building for the web & mobile, working with a tight knit team of talented individuals. YOUR IMPACT AND GROWTH : - Opportunity to work with one of the most exciting modern JavaScript software companies; placed in Powai, Mumbai. - Play a big part in the success of Codalyze. - You'll be a part of a small impactful team - because we use agile/scrum, you- ll be personally involved in decisions on how we- ll build out our products for our clients. HOW WE WORK : You'll join a tightly-knit team consisting of JS Developers who collaborate to build web and mobile apps (Ionic/Cordova, React Native) for our clients. Most projects are new and won- t require you to deal with a lot of legacy code. We work with modern JavaScript across a range of frameworks and technologies, on the client as well as on the server: Angular, Angular 2, React, NodeJS, TypeScript, ES6, Babel, Flux. (You don't need to be proficient with all of those things to start). Our approach to making software stresses teamwork and close interaction with our clients. We rely on a well thought-out process based on Scrum, continuous delivery, and test-driven development. This process allows us to build software in a way that sets you up for success, allowing you to exercise your creativity and building software that matters without all the red tape, hierarchy and politics. We avoid sharply defined roles: everyone gets to partake in all aspects of their project and to try their hand at new things. Our developers do not just develop: they also help our clients think through product features, contribute to design, and test. We work for many clients in an exciting range of industries: consumer internet, education and fin-tech. We have worked with both startups and enterprises WHAT YOU BRING TO THE TEAM : - 1-3 years experience of web application development using angularJS. - Solid understanding of JavaScript. Bonus points if you have some exposure to server side javascript and python. - Proficiency in javascript bundling tools, such as Webpack and Gulp. - Solid understanding of styling responsive websites using CSS, SCSS - Bonus points if you have an eye for design. (BTW, all our designers can code.) - Great interpersonal skills - we are a close knit team and work together to solve problems. - A desire to follow a software development process that helps you sleep better at night. - Great problem solver and ability to reinvent oneself - We are always looking at ways we can do things better, sometimes there is no path to follow. - Proactive and self starter - we hire folks that have a deep desire to do better and be better, you won- t be micromanaged in this role. (We want to hear your voice.) - Passionate about learning - You- ll help identify new technologies and approaches to problems. (Web development and especially JS is always evolving.) ABOUT US : Based out of Powai, Mumbai, Codalyze is a diverse community of people committed to using modern JavaScript and software development best practices to build beautiful web & mobile applications for our clients. We are dedicated to helping startups and enterprises move to the modern web. We specialize in using modern JavaScript frameworks (such as AngularJS, React, and Node.js) and a UX-driven development process to build next-generation web applications that deliver a compelling user experience for significantly less development effort compared to legacy server-side web development techniques. Our agile development process, built around continuous delivery, ensures clients are never more than a moment away from jumping on the next business opportunity or responding to the next market event. PS : OUR PROCESS : Based on your prior experience you might have to undergo a training spanning 2-6 weeks. Please email your Resumes to [email protected] mentioning following details: - Expected salary - Experience working on web and mobile applications.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos