Technical Support Specialist

Job Summary

• Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is must
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties and Responsibilities

• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand how FTP server is setup for the site
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Qualifications

Education / Certification

• B.E. / B.Tech. /MSC in Computer Science or IT.
• MCAD/MCSD/MSITP/MCPD

Technical Expertise

• ASP,ASP.NET,VB.NET,MVC,C#,SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/ 
• Web API/ Web Services, Email Services

Skills and Abilities

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

Responsible for providing guidance in determining scope, agile
implementation, coordination of development, advice on
testing and post-go-live production support services
• Perform delivery plan creation, plan monitoring, and status
reporting
• Manage development and delivery of technology solutions
Ensure that technology solutions are fit-for-purpose and
aligned with architectural principles, standards, and roadmaps.
• Ensure there is the implementation of world-class coding and
development standards, ensuring solutions are suitably assured
and of quality across that brand teams.
• Provide support and mentoring to technical team leads,
including talent and succession planning.
• Responsible for the quality and technical approach was taken by
teams
technology standards, principles, architecture roadmaps,
service management standards, and customer experience
framework. Furthermore, to support the development and
definition of technical standards and approach.
Good communication & people managerial skills
• Problem-solving, decision-making, and conflict-resolution ability
• Create and maintain a professional culture within the team,
where individuals take ownership and focus on delivering
excellence, quality, and value for the customer and business.

Job Description

We are looking for a Full stack PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side and user-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. Therefore, understanding of front-end technologies is necessary as well.

  Responsibilities

• User-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage

 

Experience: 2-5years

 

Key Skills: PHP, Angular JS, React JS, MySQL

 

Desired Skills and competencies

 

• Understanding of MVC design patterns
• Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}, preferably into SaaS Product development
• Understanding the fully synchronous behavior of PHP
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Strong knowledge of SQL/NoSQL databases and their declarative query languages

Proficient understanding of code versioning tools, such as GITLab

 

Preferred Skills

 

• Knowledge on Linux/Shell commands 
• Demonstrates ability to communicate effectively in both technical and business environments.
• Willingness to learn Perl, NodeJS and new technologies
• Willingness to work in a collaborative, innovative, flexible and team-oriented environment
• Demonstrates ability to communicate effectively in both technical and business environments.

 

 

**THIS IS A 100% WORK FROM OFFICE ROLE**

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

ROLE and RESPONSIBILITIES:

 

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

 

Essential Skills and Experience Technical Skills

 

• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously

OTHER INFORMATION

 

The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

• Assist in project scoping and interact with users to gather requirements
• Must have skills: Java,Spring,SQL,Web App development
• Produce well-planned, well-structured, high-quality codes that have been independently unit tested
• Design, develop, implement and maintain multi-tier web based applications using Java, J2EE, Struts, MVC, Weblogic, XML, Spring, Hibernate, and Oracle, to support business requirements (angular will be advantage)
• Participate and contribute actively in the complete software development lifecycle, including performance analysis, design, development, and testing
• Ensure well designed, testable, efficient codes by performing unit testing with test cases and through rigorous integration testing of the entire application
• Ensure designs are in compliance with specifications
• Support users by developing design documentation and assistance tools
• Interact regularly with internal and external teams to address technical issues and provide appropriate solutions through debugging, research, and investigation
• Develop configuration tools for internal teams to further automate programming tasks that are repetitive
• Engage in and lead application performance tuning

Requirements:

• Graduate/Post Graduate degree in Computer Science, Engineering or a related subject
• Proven working experience in Java development, application of standard software development principles and designing and developing applications using Java EE platforms
• Experience in developing web applications using at least one popular web frameworks using MVC
• Object oriented analysis and design using common design patterns
• Able to respond to technical queries / requests from team members and customers
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc.)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (Oracle, Hibernate)
• Experience in the Spring Framework
• Experience with test-driven development

We are looking for a talented and competitive Sales Development Representative who thrives in a quick sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls every day.

Job Responsibilities:

• Learn & understand our products and our prospective clients well.

• Understand customer pain points, requirements and correlate ZapInventory & ZapApps.io solutions and customer requirements.

• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.

• Respond, engage and qualify inbound leads and inquiries.

• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.

• Execute planned sales activities and develop a target list of high potential new customers.

• Resolve customer complaints regarding sales and services.

• Achieve monthly & quarterly quotas.

• Perform effective online demos to prospects.
  Manage customer queries on Intercom (or other chat tool we might be using) and email.

Requirements:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Ability to make focused efforts to close deals. The ideal candidate should be strategy driven with a research-based approach.
• Proven sales development experience, preferably at an Internet startup or SaaS industry.
• Savvy with LinkedIn sales navigator, and CRM tools.
• Proficient with corporate productivity and web presentation tools.
• Ability to multitask, prioritise and manage time effectively.

Additional Responsibilities: We also expect this person to handle our SEO management task which includes working with bloggers and digital media executives.

• Create and maintain optimal data pipeline architecture
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Snowflake Cloud Datawarehouse as well as SQL and Azure ‘big data’ technologies
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 3+ years of experience in a Data Engineer or Software Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
• Experience with “Snowflake Cloud Datawarehouse”
• Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
• Experience with data pipeline and workflow management tools
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Understanding of Datawarehouse (DWH) systems, and migration from DWH to data lakes/Snowflake
• Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
• Strong analytic skills related to working with unstructured datasets
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Experience supporting and working with cross-functional teams in a dynamic environment.

Qualification : B.Tech (CS/IT) or M.C.A
Experience : 1 to 5 years
Location : Lucknow

Roles & Responsibilities :

1. Developing new user-facing features using React.js

2. Building reusable components and front-end libraries for future use

3. Translating designs and wireframes into high quality code

4. Optimizing components for maximum performance across a vast array of web- capable devices and browsers

Skills :

1. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

2. Thorough understanding of React.js and its core principles

3. Experience with popular React.js workflows (such as Flux or Redux)

4. Familiarity with newer specifications of EcmaScript

5. Experience with data structure libraries (e.g., Immutable.js)

6. Knowledge of isomorphic React is a plus

7. Familiarity with RESTful APIs

8. Knowledge of modern authorization mechanisms, such as JSON Web Token

9. Familiarity with modern front-end build pipelines and tools

10. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

11. Ability to understand business requirements and translate them into technical requirements

12. A knack for benchmarking and optimization

13. Familiarity with code versioning tools {such as Git, SVN, and Mercurial}

Role : Head of Marketing
Sector : Financial services business
Work location : Abu Dhabi, United Arab Emirates

Responsibilities:

1. Head the marketing function for the retail and digital business of the company across 7 georaphies driving vision, strategy, growth and execution.
2. Manage budget & resource utilization to ensure ongoing operations within established budget, productivity & efficiency standards.
3. Lead and devise the customer lifecycle strategy that includes branding, awareness, conversions, product adoption and increasing engagement leading to usage & retention and brand advocacy.
4. Responsible for creating and delivering the annual revenue, volume & customer targets and generating, measuring and reporting ROIs from all marketing activities.
5. Overlook the development of innovative marketing strategies and ways to communicate.

Only azure Certified professionals

1. Azure/Infra Architect

 

Responsibilities

• Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
• Assess, analyze  current infrastructure footprint (compute, storage, network) and complete requirement gathering (HW, SW) to move individual applications to Cloud
• Complete high level and low level design for cloud infrastructure, databases and other required components.
• Build and deploy infrastructure in cloud
• Migrate OS, Database and application from on-premise to Cloud
• Apply technical knowledge and customer insights to create application modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key application development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, Java/node.js, DevOps and OSS tools)
• Connect with Client  team to remove key blockers

Qualifications

• Must have at least 1 Azure certification (Administrator, Developer or Architect)
• Must have 5+ experience in Cloud and Data center migration project as solution architect
• Must have in-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
• Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required;
• Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required;
• Experience and understanding of large-scale application development projects (including key coding skills and practices) required;

2. Azure DevOps Engineer

Responsibilities:

• Candidate will implement automation solutions on Azure using open source tools and technologies (e.g. Ansible, Jenkins, Chef) in any of the following technology tiers/products:
• Unix/Linux
• Microsoft Windows Server
• Oracle Database
• Middleware (IBM WebSphere, JBoss)
• VMware
• Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
• Candidate will provide expert level of automation solution support.
• Perform as primary Systems Administrator in a large enterprise environment.
• Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
• Test new releases of products to ensure compatibility and minimize user impact.
• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Develop, document, and automate technical processes and procedures as needed.
• Adhere to strict Information Systems security guidelines in all cases. 

Qualifications:

• Must have at least 1 Azure certification (Administrator, Developer or Architect)
• Must have experience with one or more open source tools (Ansible, Chef, Puppet, Yamal, Parker, etc.).
• Hands on experience with change automation and orchestration.
• Proficient in scripting languages (e.g. Perl, Python, Bash, Ruby, etc.)
• Hand on experience with troubleshooting and diagnoses of hardware and software problems.
• Experience installing, configuring, and maintaining computer hardware and software in a large-scale enterprise environment.

Excellent written, verbal, and interpersonal skills.