
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.

Similar jobs
- Strong B2B Tech Sales profiles
- Mandatory (Experience 1): Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
- Mandatory (Experience 2): At least 1+ YOE selling ERP solutions or CAD Softwares.
- Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
- Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
- Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
Preferred
- Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
- Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing SaaS
About the Company
Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation.
Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need.
Main Purpose:
Peacock Engineering’s Technical Services team is now looking for an Test Analyst Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.
Specific Responsibilities:
- Manual testing
- Functional including Smoke, Integration, System, System integration and Regression testing.
- Limited Non-functional testing.
- Analysing requirements documentation and user stories to build standardised test artifacts.
- Creating Test Data requirements and prerequisites.
- Planning and creating test traceability matrix for the projects involved.
- Provide technical services over the entire lifecycle of a project.
- Effective communication skills (verbal and written) possess the ability to multi-task.
- Waterfall and Agile methodology work experience.
Skill Requirements - Essential:
- Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
- Minimum four (4) years of work experience.
- Effective communication skills, and the ability to work well in a project team environment.
- Creating Test plan, Test cases, and Test Reporting documentations.
Skill Requirements - Preferable:
- DevOps Methodology work experience.
- API testing- Postman/SOAP API/REST API.
- Knowledge of Automation testing (functional or non-functional).
- Maximo knowledge required to help plan and execute numerous projects.
- Certification in relevant work domain.
Person Specification/Attributes:
- Professional and committed, with a disciplined approach to work.
- Motivated and driven by finding and providing solutions to problems.
- Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
- Has respect for others and their views.
- Technology minded and focused, enthusiastic about technologies.
- Analytical, able to raise from the detail and see the bigger picture.
- Dedicated to continually updating and upgrading own knowledge.
- Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
- Values quality at the centre of all things in work.
Due to considerable amounts of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential.
As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.
Fresher Most Welcome (Education Background – Marketing only)
Must have Good Knowledge with Marketing
Must have Knowledge with Product Sales
Experience with Product Sales or Marketing (Plus Point)
Job Title:- Business Development Representative (Founding member)
Job Location:- Remote
About Qrata:
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up
We are currently scouting for Business Development Representative (Founding member)
Our Client Story:
They are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription based models to more granular usage based models, billing and pricing infrastructure needs to be completely reimagined.
It is founded by two folks who sold their previous start-ups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.
What you will do:
We are building our founding team, and are looking for:
- engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
- sales, marketing and growth folks who are excited to push the envelope on GTM (go to market) innovation
You should be excited about learning and meaningfully shaping the trajectory of an early stage startup from Day 0 in its journey.
Qualification:
In order to succeed, SaaS companies need to innovate not only on product, but also GTM (go to market). An innovative, multi-pronged GTM approach is critical to stand out and attract customers.
The good part is that we are building a “pain-killer”, as opposed to a “vitamin”, which makes it much easier to sell and market 🙂 The pain is severe, the product is best in class, and the market is huge - it doesn’t get better than this.
We are selling to the mid-market and enterprise, with a fairly high touch sales process. We are setting up best-in-class sales machinery to scalably and predictably drive revenue.
What you can expect:
- Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
- Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
- You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
- Culture:
- We don’t take ourselves too seriously, and know how to have fun :)
- Health of our team is most important to us. Balance work with life - be productive, not busy.
- Being remote first, we thrive via async communication.
- Flexibility: Remote - work from wherever you are in the world; If you prefer coming to office in person, we have a physical space in Indiranagar, Bangalore 🙂
- Compensation: We offer competitive salary with generous ESOPs
- Benefits (for full time roles):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company laptop
At least 4 years' experience as a Node.js developer.
Experience in Microservices
Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
Mandatory experience in Postgres and MySql.
Knowledge of front-end technologies such as HTML5 and CSS3.
Superb interpersonal, communication, and collaboration skills.
Exceptional analytical and problem-solving aptitude.
About Insane
Insane helps and supports to scale meaningful Coaches and experts to expand their reach to the people. Since starting in 2016 we have grown our clients' journey creating an impact in people's lives in their personal and professional growth.
Responsibilities
- Reporting to senior management and performing secretarial and administrative duties.
- Draft and prepare professional emails, letters, memos, reports, and other business correspondence on behalf of the executives.
- Entering data, maintaining databases, and keeping records.
- Liaising with internal departments, answering calls, and making travel arrangements.
- Managing internal and external correspondence on behalf of senior management.
- Scheduling appointments, maintaining an events calendar, and sending reminders.
- Preparing facilities for scheduled events and arranging refreshments, if required.
- Ordering office supplies and replacements, as well as managing mail and courier services.
- Other administrative duties as assigned.
Requirements
- Two or more years of experience in an administrative role reporting directly to upper management.
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
- Proficiency with office productivity tools and an aptitude for learning new software and systems
- Flexible team player, willing to adapt to changes and unafraid of challenges
- Proven ability to manage a flexible schedule
- Always available, mobile, and open to travel
- Outstanding verbal and written communication skills
- Ability to interact with high-profile clients and executives
- Proactive Problem Solver, having a solution mindset
- Based out of Bangalore,
Others-
- Day shift
- Flexible schedule
- Monday to Friday
- Based in Bangalore or willing to relocate to Bangalore for this position.
- Need to have your Laptop
Job Description:
We are looking for a Software Engineer with solid development experience in Java and related frameworks. We are looking for a self-motivated, go-getter, out-of-the-box thinker who is ready to work in a high-energy start-up environment. He/she must demonstrate a high level of ownership, integrity, and creativity.
Required Skills:
• Core Java (Proficient)
• Spring, Spring MVC OR Spring boot
• Hibernate – Good to have
• Oracle/MySQL DB - Hands-on (Intermediate)
• REST API and AWS– Good to have
• Hands-on experience of working on Spring boot based Microservices (Intermediate)
• Good to have knowledge of Microservice DevOps tools (Git, Jenkins, JUnits, deployment, monitoring, tracing)
• Sound understanding of core Java, SOAP Services, REST Services, Spring & maven, having expertized to work on Unix platform
• Should have working knowledge on web servers (e.g. Apache HTTP) and application servers (e.g. Tomcat, WebLogic)
• Should have a working knowledge of any relational database. Preferred will be Oracle and MySQL.
Roles and Responsibilities:
• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow software engineering standards, applicable software development
methodology and release processes, to ensure code is maintainable, scalable,
supportable and demo the software products to stakeholders
• You will investigate issues by reviewing/debugging code, providing fixes and workarounds, and reviewing changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross-functional teams to achieve goals.
Why should you join Opcito?
We are a dynamic company that believes in designing transformation solutions for our customers with our ability to unify quality, reliability, and cost-effectiveness at any scale. Our core work culture focuses on adding material value to client products by leveraging best practices in DevOps like continuous integration, continuous delivery, and automation, coupled with disruptive technologies like cloud, containers, serverless computing, and microservice-based architectures.
Here are some of the perks of working with Opcito:
• Outstanding career development and learning opportunities
• Competitive compensation depending on experience and skill
• Friendly team and enjoyable work environment
• Flexible working schedule
• Corporate and social events.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Inhouse lawyer, you will be legal representative of the company and will be providing legal advice and guidance on all kinds of legal matters
- Preparing legal agreements, contracts and any such legal documents
- Ensuring compliance of laws and regulations across all the operations in the organization
- Legally advise the management on all litigation matters and also will be managing litigation to achieve the best possible outcomes
- Handling and guiding the legal team
- Handling all the activities related to Contract Management which includes advising the management on all existing & New laws
- Providing necessary advice to various business teams regarding legal and safety laws
- Drafting and vetting of the terms and conditions as well as the agreements related to, but not limited to, the company’s website, advertising, promotional activities, technology service etc.
- Searching, tracking and sending notice to brands infringing the company’s trademark (Domestic and Overseas)
Desired Candidate Profile
What you need to have:
- Minimum 10 years of corporate / contract / litigation experience.
- Should be well experienced in advising the management in all legal matters
- Must be a people person
- Good Analytical and Research skills
- Excellent verbal and written communication skills











