
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.

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🔧 Key Responsibilities:
Design, develop, and maintain Salesforce applications using LWC, Apex, and Visualforce
Configure Salesforce, build workflows, and automate business processes
Collaborate with cross-functional teams to deliver robust technical solutions
Troubleshoot and resolve Salesforce issues efficiently
Ensure top-notch code quality through best practices, testing, and documentation
✅ Mandatory Skills:
CPQ (Must have), General Salesforce Development (apex and LWC).
Strong in Apex, Triggers, SOQL/SOSL, and Salesforce configuration
Experience with Salesforce Integration & Deployment Tools (Change Sets, ANT, Git)
Solid understanding of Salesforce Security Model & Governor Limits
Requirements:
- Proven experience as an OutSystems Solutions Lead or similar role.
- Extensive experience with the OutSystems platform, including architecture, development, and deployment.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and priorities effectively.
- Strong problem-solving skills and attention to detail. Certification in OutSystems is a plus.
Preferred Skills:
- Experience with other low-code/no-code platforms.
- Knowledge of web technologies such as HTML, CSS, JavaScript, and RESTful APIs.
- Familiarity with database management systems (e. g., SQL Server, Oracle).
Job Description:
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.
We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.
Desirable Skills & Expertise:
v Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity). At least a year of experience in managing a team is mandatory.
v Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.
v Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.
v Strong skills in HTML, Java Script, XML, CSS and Mango DB.
v Product development in Linux environment is an added advantage.
v Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.
v Excellent Communication & Analytical skills with integrated professionalism at all levels.
Key Responsibilities:
Ø The role is responsible for designing, coding and deploying of high-performance applications.
Ø Deep expertise and hands on experience as a Core JAVA Developer.
Ø Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
Ø Should be able to communicate effectively with both technical and non-technical personnel.
Ø Excellent trouble shootings & problem-solving skills.
Ø Experience with SDLC from requirement analysis through testing and deployment.
Ø Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.
Ø Develop and maintain strong product knowledge.
Ø Guide the clients through various stages of the project and transition to support organization.
Ø Review existing business processes and participate in the Process Improvement Program.
SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.
AI Product Manager
About Us:
At Formi, we’re not just riding the wave of innovation—we’re the ones creating it. Our AI-powered solutions are revolutionizing how businesses operate, pushing boundaries, and opening up new realms of possibility. We’re building the future of intelligent operations, and whether you join us or not, we’re going to change the game. But with you on board? We’ll do it faster.
About the Role:
We’re looking for a Product Manager who’s not afraid to take risks, who questions everything, and who can transform bold, crazy ideas into products that reshape entire industries. You won’t just manage; you’ll build, you’ll innovate, and you’ll lead. The best ideas? They come from people who think differently. If that’s you, let’s get started.
Your Mission (If You’re Ready for It):
We’re not hiring you for the usual. This is not a role for anyone looking to play it safe. We need someone who’s ready to challenge the status quo and make radical changes. You’ll be building the future with us, so expect to be pushed—and to push back. We’re not here to settle for less.
Key Responsibilities:
- Vision and Strategy: Forget business as usual. Your job is to craft strategies that disrupt markets and create competitive advantages that others can only dream of.
- Cross-Functional Leadership: You’ll lead from the front, working closely with engineering, sales, and marketing to turn ideas into reality. From concept to launch, you’re the one guiding the ship.
- Customer-Centric Innovation: Don’t just listen to customers—understand them at a deeper level. Then use that understanding to create products that make people say, “Why didn’t anyone think of this sooner?”
- End-to-End Ownership: You own it all. From the first spark of an idea to delivering a product that changes the game.
- Data-Driven Decision Making: We don’t guess here. Use data, trends, and insights to make decisions that propel our products forward. Let the numbers tell the story.
- Stakeholder Communication: Communicate like a visionary. Show the people around you the path forward and how it all ties together.
- Continuous Innovation: Complacency is the enemy. Keep pushing the envelope, iterating, and improving so we stay miles ahead of the competition.
Who Should Apply?
- You’re not just a thinker, you’re a doer. You thrive in fast-paced, innovative environments where the status quo is meant to be broken.
- You’ve got at least 2+ years of experience in product management, preferably in tech or SaaS, and you’ve led teams to deliver products that actually make an impact.
- You’re data-obsessed. Your decisions are backed by analytics, and you know how to measure success.
- You’re not just a communicator; you’re an inspirer. You can articulate a vision so clearly, people can’t help but rally behind it.
This Role is NOT for You If:
- You’re just looking for another job.
- You think “good enough” is, well, good enough.
- You’d rather play it safe than take bold, calculated risks.
Why Join Us?
- Impact: You’ll be part of a company that’s literally changing how businesses operate. Your work will have a direct impact on the future of creating a surplus economy.
- Growth: We’re scaling fast, and with that comes insane opportunities for personal and professional development.
- Culture: We move fast, we break things (intelligently), and we value big ideas. We’re building something massive, and you’ll be a key part of it.
Are you ready to disrupt entire industries and make a dent in the universe?
Apply now and let’s build the future together.
- Client Acquisition and Management: Identifying potential clients, reaching out to them, and establishing relationships. This often involves networking, cold calling, or using digital platforms for lead generation.
- Sales Planning and Strategy: Developing sales strategies and setting sales targets. This could involve market research to identify sales opportunities and tailoring sales approaches to different clients.
- Presentation and Pitching: Creating and delivering presentations or pitches to potential clients. This requires a deep understanding of the product or service being sold and the ability to communicate its value effectively.
- Negotiation and Closing Deals: Negotiating terms with clients and closing sales deals. A sales executive needs to be adept at persuasion and handling objections while maintaining positive relationships.
- Customer Service and Support: Providing ongoing support to existing clients, addressing their needs, and ensuring customer satisfaction. This might include after-sales services or resolving any issues that arise.
- Market Analysis: Keeping up to date with industry trends, competitor activities, and market conditions. This information can be crucial for adapting sales strategies and identifying new opportunities.
- Reporting and Administration: Maintaining records of sales, revenue, invoices, and client feedback. Sales executives often use Customer Relationship Management (CRM) software for this purpose.
- Collaboration and Teamwork: Working closely with other departments, such as marketing and product development, to ensure alignment of strategies and goals.
- Training and Development: Continuously improving their sales skills and product knowledge. This may involve attending training sessions or workshops.
- Meeting Sales Targets: Ultimately, a sales executive is responsible for meeting or exceeding the sales targets set by their organization.
|
Database Architect |
|
5 - 6 Years |
|
Good Knowledge in Relation and Non-Relational Database |
|
To write Complex Queries and Identify problematic queries and provide a Solution |
|
Good Hands on database tools |
|
Experience in Both SQL and NON SQL Database like SQL Server, PostgreSQL, Mango DB, Maria DB. Etc. |
|
Worked on Data Model Preparation & Structuring Database etc. |
Job description
Day-to-day responsibilities include:
1. Understanding the product offerings and managing new deliverables
2. Working on product planning and its complete roadmap, including UI/UX
3. Collaborating with FynTune's stakeholders, including both the management and their clients who utilize FynTune's technology solutions, such as insurance companies, aggregators, and financial enterprises, to plan projects effectively
4. Working along with the QA team on product logic and product validations
5. Working along with the technology team on product development
6. Working with the project team & supporting them on product deliveries
7. Coordinating with stakeholders (internal & external) for the smooth delivery of the overall project
8. Understanding the requirements of clients on the project front and getting the deliveries from FynTune's technology and product team
Who can apply
Only those candidates can apply who:
1. are available for fulltime (in-office)
2. who are graduates and freshers.
3. Should have relevant skills and interests.
Role: Product Manager
Industry Type: IT Services & Consulting
Department: Product Management
Employment Type: Full Time, Permanent
Role Category: Product Management - Technology
Education
UG: Any Graduate
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
RESPONSIBILITIES:
- Writing clean, high-quality, high-performance, maintainable code.
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
- Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.
- Support test and deployment of new products and features.
- Participate in code reviews.
KEY SKILLS AND QUALIFICATIONS REQUIRED: - A minimum of 3+ years of relevant work experience in the development of scalable scale web applications.
- Proven experience in Full stack web development using Typescript, Angular1,2,4+, HTML5 and CSS3, Microservice API development, and experience in PHP/Python/Laravel and MVC frameworks is a must.
- Exposure to CI/CD tools, Code Analysis, and Test automation is preferred.
- Expertise in Object-Oriented Design, Database Design, and XML Schema.
- Experience with Agile or Scrum software development methodologies.
- Ability to multi-task, organize, and prioritize work.
- Knowledge of advanced PHP concepts, MySQL, JSON, XML & ability to work in a LAMP/WAMP environment.
- Strong Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.
- 2D card games like rummy, poker, teen-patti, call break and other Casino games ;
- Board games like sudoku, chess, snake and ladder, ludo, bingo, tambola.
- 3D games like 8 ball ,9 ball pool etc.
- Multiplayer with photon, socket IO, smartfox server.
- Manages both game play( frontend) and (backend)photon/smart fox server setup and deployment.
PPC Manager is responsible for Developing & implementing effective PPC campaigns to hit goals
and ROI, both short term and long term. Managing PPC budgets, while building & strengthening
platform accounts & key relationships. Tracking daily, weekly & monthly KPI's to identifying
opportunities for improvement in performance & regularly reporting to management.
Responsibilities:
• Creating, developing & implementing effective paid search strategies
• Executing & optimizing many PPC campaigns simultaneously
• Overseeing campaigns across a number of search platforms (e.g. Google AdWords, Bing)
• Targeting selected audiences through researching keywords
• Managing campaign budgets & adjusting bids to optimise the ROI
• Tracking daily, weekly & monthly KPI's to identifying opportunities for improvement
• Reporting KPI's to management on a regular basis through various dashboards
• Producing engaging, clear & concise copy for campaigns
• Ensuring that campaigns are aligned across multiple channels
• Building and strengthening key relationships across PPC ad platforms and various vendors
• Reducing the risk of click fraud
• Staying current with PPC & SEM trend and techniques
Requirements:
• Minimum of 2 years' experience as a PPC Manager or Digital Marketing Specialist
• Strong analytical skills and dashboard creation
• Understanding of digital marketing concepts and SEO
• Experience with multiple platforms, e.g., AdWords, Facebook, Yahoo, Bing
• Working knowledge of Google Analytics or similar analytical tools
• Excellent communication, both verbal and written
• Analytically minded and strong in arithmetic
• BSc/BA in Marketing, Digital Media or a related field
• AdWords certification is an advantage but not essential









