
Interact with customers regarding their concerns/requests about products and services over calls and email.
Manage the tickets over ticketing tool.
Handle the calls received from client.
Process requirement, modifications, and escalate complaints across a number of communication channels.
Required Candidate profile
Excellent communication and presentation skills.
Strong customer handling skills over calls and active listening.
Ability to multi-task, prioritize and manage time effectively.
Ready to work on 24X7 environment.
Good computer skills.
Proficient in Microsoft Office Applications.

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We are hiring E Commerce Manager/ Digital Marketing Manager for Delhi Location, for a leading pharmacueticals company. if anyone interested apply here
"Responsibilities:
Develop and execute comprehensive digital marketing strategies to increase online visibility, traffic, and conversions.
Manage all aspects of the company's e-commerce platform, including product listings, pricing, promotions, and customer experience.
Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth and optimization.
Lead and coordinate digital marketing campaigns across various channels, including social media, email, display advertising, and search engine marketing (SEM).
Create engaging and relevant content for website, blog, social media, and email marketing campaigns to attract and retain customers.
Monitor key performance indicators (KPIs) and analytics to measure the effectiveness of digital marketing efforts and make data-driven decisions.
Collaborate with cross-functional teams, including sales, product development, and creative, to ensure alignment and consistency in brand messaging and promotions.
Stay updated on industry trends, best practices, and emerging technologies in e-commerce and digital marketing to maintain a competitive edge.
Manage digital marketing budgets effectively, ensuring optimal allocation of resources to achieve desired results.
Stay informed about regulatory requirements and industry standards related to e-commerce and digital marketing practices.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.
Proven experience (5+ years) in e-commerce management and digital marketing, preferably in the Herbal, Ayurveda, or Cosmetic industry.
Strong understanding of e-commerce platforms, digital marketing tools, and analytics software.
Demonstrated expertise in developing and implementing digital marketing strategies that drive results.
Proficiency in SEO/SEM, social media marketing, email marketing, and content creation.
Excellent analytical skills and ability to interpret data to make informed decisions.
Creative thinker with a passion for innovation and staying ahead of industry trends.
Strong communication, interpersonal, and leadership skills.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Experience with web development, graphic design, or video production is a plus.
Saint Anton Hospital Company is the leader in our Healthcare industry. work on-site and oversee the deployment, adoption, and management of Saint Anton Hospital.
The IT System Administrator is responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure both in the hospital and in the residential area.
(S)He is involved in technical research and development to guarantee continuous innovation within the infrastructure.
The Hospital IT System Administrator is in charge of the teaching and supervision of the local IT Staff.
(S)He is responsible to the Hospital Manager and to the IT Field Operations Department based in Milan.
If you're hard-working and dedicated, Saint Anton is a perfect place to grow your career. Apply now!
Responsibilities for System Administrator
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for capacity, storage planning, and database performance
Qualifications for System Administrator
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3-5 years of database, network administration, or system administration experience
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
We are hiring for Designation: Career Development Executive / Officer-
Job Description: (70% inside sales & 30% virtual meetings)
· Achieving enrolment targets (End to End Sales).
· Lead generation through cold calling
. Identifying suspects and prospects
· Meeting & Counselling prospective working professionals for their career options.
· You will be selling executive MBA programs, financial courses, full time MBA programs or techno functional courses.
Experience - 1-3Years
Location - Mumbai (Thane, Chembur, Goregaon)
Age - max 28 years
Immindiate joiner
Monday- Saturday (Sundays fixed off) Work timings – 10:00 a.m. to 7:00 p.m.
Metalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.
Responsibilities:
- Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
- Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
- Conduct user research, testing, and analysis to inform design decisions and validate design solutions
- Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
- Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs
Requirements:
- Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
- 3+ years of experience in UX design for digital products
- Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
- Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
- Experience conducting user research, testing, and analysis
- Excellent communication skills and ability to work collaboratively with cross-functional teams
At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.
We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.
- Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
- Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
- Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
- Experience in configuring Jenkins job with related Plugins for Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.
Requisite Skills and Experience
- 5+ years of JavaScript experience
- Extensive experience with Angular and Ionic
- 5+ years of object-oriented software development of web applications
- Mobile app development and testing (Android and IOS)
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Preferable Experience in Cloud Technologies (AWS, AZURE)
- Experience with MS SQL stored procedures, database design and optimization
- Experience developing and utilizing web services
- Experience with high volume consumer-oriented web sites
- Experience working in an Agile Scrum environment
- Experience with formal test procedures, release management
- Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
- Ability to distill complex business needs into functional requirements
- Excellent follow-up, verbal and written communication skills
- Excellent problem-solving skills and an ability to make good decisions
- Team player with a professional attitude
- Ability to manage multiple tasks and maintain tight schedules
- Ability to work effectively with a geographically dispersed team in India
Strategic and Development Responsibilities
- Ability to "think outside the box"
- Ability to provide accurate and timely project estimates.
Software Tools/Languages
Required: MS Visual Studio, MS SQL Server Management Studio, IIS, AWS, Angular, Ionic, Android, C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.
Education
- Bachelor of Science in CS, MIS, or equivalent.

Your primary focus will be developing web applications and components. You'll implement them with the React.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including backend developers and UX/UI designers. Your commitment to team collaboration, good communication, and a quality product is crucial.
Day-to-day responsibilities include:
1. Developing new user-facing features using React.js and workflows like Redux.
2. Building reusable components and front-end libraries for future use.
3. Translating designs and wireframes in high-quality code.
4. Optimising components for maximum performance across a vast array of web-capable devices and browsers.
5. Integrating APIs for complete functionality.
6. Write technical documentation.
Responsibilities include:
1. Experience developing desktop and mobile applications for a minimum of 2 years.
2. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
3. Thorough understanding of React.js and its core principles
4. Should have experience with Redux and respective middlewares (eg. redux-thunk or redux-saga)
5. Familiarity with RESTful APIs
6. Knowledge of modern authorization mechanisms, such as JSON Web Token
7. Familiarity with modern front-end build pipelines and tools
8. Ability to understand business requirements and translate them into technical requirements
9. Knowledge of D3.js would be plus
Skills Required: HTML/CSS, Javascript, React.js, Redux.
Required Experience: 2 - 4 year of experience
Qualification Required -
- Total of 8-12 years- experience building cutting edge products. Experience in building very large scale applications and 2 + years- experience in people management
- Strong understanding of object-oriented programming, concurrency and fundamentals of computer-science.
You are an ideal candidate if you prefer to work on Python and have-
- Experience in building and operating web-based applications.
- Experience in managing an engineering team.
- Proven ability in system design/architecture and building scalable systems and teams.
- Ability to architect, design and code, instill and follow good software development practices and ensure timely delivery of high-quality products.
- Experience in a Hyperlocal / Internet / E-Commerce environment.
- Experience with system monitoring and alerting for availability and performance.
- Previous fullstack experience in both dynamically and statically typed languages.
Also, you will be responsible for
- Working with a very talented & driven young engineering team
- Planning out and detailing features that need to be implemented with the Product Team
- Prioritizing features along with the product team and VP Engineering/CTO
- Program Managing releases-Setting up development & deployment processes and then managing them on a day to day basis
- Making sure the sense of ownership among each developer doesn- t go down. Have constant dialogue about their aspirations and sharing prompt, clear and actionable feedback about performance.
- Build the hiring roadmap and team growth strategy along with the VP engineering & the TA team.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.




