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•Sound knowledge of EDI standards like ANSI X12, EDIFACT, TRADACOM, XML, Rosetta Net etc.
•Good understanding of XSLT, XSD and XML parsing processes.
•Having WebMethods knowledge in EDI domain will be huge plus.
•Good Knowledge of scripting languages like JavaScript, Perl etc.
•Good knowledge of file sharing protocols like AS2, AS3, FTP/SFTP, HTTP/HTTPS etc.
•Experience in EDI Mapping to/from following platforms/technologies (not limited to)
oSAP (IDOC)
oMainframe.
oCSV/XML/JSON/Flat File e.Word/Excel/PDF
•Good working knowledge SQL and relation databases (Oracle/MySQL etc.).
● 1 - 3 years of Experience with Android SDK, Android Studio
● Experience with Git, and GitHub/Bitbucket/GitLab
● Continuous Integration/ Continuous Development
● Experience with HTTP, and third party APIs
● Cross-functional team collaboration to design, define and ship new features
● Experience with unit testing code for robustness, including edge cases, usability, and general
reliability
● Experience in Java or familiarity in Kotlin is a bonus
Responsibilities and Deliverables
● Work in an agile multinational engineering team to build and design Android applications
● Identify and suggest ways of improving usability, efficiency, and functionality
● Come up with reusable, testable, and efficient code
● Work on bug fixes and improve application performance
● Code reviews of peers. Critical Competencies for Success
● Ability to think logically, and analytically
● Eagerness to keep up with constantly changing technologies
● Excellent communication skills, both written and verbal
● Ability to work collaboratively on a team
● Resourcefulness and proactiveness in gathering information and sharing ideas
An early stage startup backed by marquee investors
establishing Nexprt’s scale-up plan, user-feedback cycles, or supply-side strategy. Across all projects, you’ll be tasked with scoping the problem, building a set of experiments, executing the experiments with the help of the product/engineering/demand/supply teams, and establishing scalable processes for the future. Some examples:
● Identifying new buyer groups / customer segments for growth, and developing relevant supply side value propositions, GTM strategies, and fulfilment engines
● Leading supply and product growth into new sub-categories, categories, sourcing
regions/countries, and user segments: identifying the right set of suppliers, running pilots,
setting pricing and quality standards, and scaling products to run on auto-pilot
● Building technology tools that help scale operations / productize ground operations, in
conjunction with product & engineering teams - digitising supply chains, QA QC, pricing and more
● Driving innovation across product development and manufacturing - experimenting with new raw materials, processes, packaging, order-fulfillment models and more
Working on critical projects, you’d be expected to leverage deep problem solving and business understanding - and lead projects to the point of completion. You will work closely with verticals in the organization, to ensure execution of projects.
at MyOperator - VoiceTree Technologies
Company: MyOperator
Location: Noida Sector 2
About Us:
MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.
Role Overview:
As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.
Requirements
Key Responsibilities:
Strategic Development and Execution:
Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.
Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.
Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.
Team Leadership and Management:
Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.
Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.
Customer Satisfaction and Retention:
Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.
Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.
Operational Excellence:
Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.
Utilize data-driven insights to track progress towards success goals and inform decision-making.
Cross-Departmental Collaboration:
Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.
Share customer insights and feedback to drive product improvements and refine marketing strategies.
Recruitment and Training:
Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.
Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.
Requirements:
Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.
Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.
Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.
Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.
Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.
Why Join Us:
At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.
Apply Now:
If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!
-Roles and Responsibilities:-
- Minimum 2-3 years experience in Shopify ecosystem
- At least 3-5 years experience in D2C or e-commerce platform
- Previously worked as a project manager in development projects/ or as brand manager.
- Worked previously in Agile methodologies
- Entrepreneurial background will be a good addition
- Understanding of the scope of the project, create a timeline, and drive the implementation
through to successful completion. - Understand the platform end-to-end and lead solution design with the merchants.
- Customer Management Experience
- Responsibilities include developing plans to help establish our brand online, setting short-term
and long-term department goals. - Work closely with cross-functional teams on addressing project deliverables Drive project till
Go-Live and ensure successful execution of plan, and production deployment. Collaborate with
internal stakeholders to identify and communicate with Agency technical teams for project
implementation. - The individual should also understand the omni channel digital commerce product and how it is delivered- using a complete AGILE methodology.
Desired Candidate Profile :-
- A proactive professional who must have at least 4 to 6 years of experience into project management out of which 2-3 years must on Shopify ecosystem.
-High level of initiative and self-motivation, ability to pick things up very quickly.
-Proactive, problem solving, and Participate in estimation and solutioning in order to provide inputs for preparing delivery for the proposal
-Excellent written and verbal communication
-Ability to navigate technical applications and gain a deep understanding of functionality.
-Demonstrated drive to achieve stretch goals in a fast-paced environment.
-Can-do attitude - you must be able to think outside the box, problem-solve complex and novel issues, and roll up your sleeves to get the job done
-Must have hands on knowledge in Shopify/ e-commerce domain.
Perks and Benfits + Best work culture
Education
UG :B.Tech/B.E. in Any Specialization, Any Graduate
PG :M.Tech in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization, PG Diploma in Computers
About Company
Seventh Triangle Consulting Private Limited, a Tech and Marketing integrated agency. The company prominently provides services of Digital Marketing & Technology and works with very selected rising stage businesses who have the potential and eagerness to transition from being a seller/commodity to a brand. Since 2015, STC has been consulting, helping, guiding, supporting and mentoring small and medium businesses to clear the chaos and get growth in their area of operations.
Website:- http://www.seventhtriangle.com">www.seventhtriangle.com
We invite the application of the interested candidates having relevant experience.
at Masters India Private Limited
Masters India is looking for business development executives, who can deliver measurable success. Our ideal candidateis highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the Sales team . There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. Thereis significant opportunity for career progression at Masters India.
Key Responsibilities:
- Sourcenew sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understandcustomer needs and requirements
- Closesales and achieve quarterly quotas
- Maintainand expand your database of prospects within your assigned territory
- Teamwith channel partners to build pipeline and close deals
- Performeffective online and offline demos to prospect
Required Skills:
- Shouldhave highly developed all round interpersonal
- Shouldhave impeccable communication
- Excellentcommunication, presentation, networking and negotiation
- Customerservice oriented with a positive, well-motivated
- Conscientious,hard-working and driven mindset to improve sales and activity performance beyond
- CompetentIT skills with a well-equipped knowledge of Microsoft Office, Google programs and social networking
- Peoplewho have an experience is telecalling and lead generation will be
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
- Must have worked on a reporting tool – Power BI/Tableau etc.
- Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
- Strong verbal and written communication skills for coordination with departments.
- An analytical mind and inclination for problem-solving
Comprehensive Ayurveda Platform
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Coming up with innovative ideas for packaging which enhance attractiveness, improve functionality, deflate shipping costs and reduce overall costs of production.
- Coordinating with designers and other members of the content team to come to an optimal design/packaging solution.
- Maintaining records of packaging requirements, predicting packaging requirement based on information supplied to you to ensure we never have to stock out due to lack of packaging/delayed delivery.
- Negotiating with vendors to get the lowest rates possible with the best quality possible.
- Coordinating with vendors to ensure all requirements are conveyed to them and they meet delivery timelines.
- Visiting the facility of the vendors to conduct a strict quality check.
- Ensuring every single piece of packaging delivered to the office is fully checked and only high-quality output is accepted.
- Teaching packaging staff the right way of packaging the products manually and maintain a strict quality check there as well.
- Ensuring risk diversification by way of vendor diversification - find more and better vendors to continually optimize packaging.
- Proactively coordinating with the marketing teams as well as the product team to predict packaging requirements and ensuring supply of packaging well in advance.
- Being responsible and taking complete ownership of QC of the packaging material and ensuring it is executed by team members in the most efficient and effective manner possible.
- Packaging Procurement and Coordination:
- Collaborating with Design team, Brand Development, Supply Chain, Procurement, Product development and Packaging Suppliers, to drive consumer focused innovative and optimized packaging solutions.
- Ensuring packaging is “fit for purpose” and compatible with FDA regulations/regulations of a specific geography.
- Being responsible for on time packing as per packing plan.
- Coordinating with quality and warehouse departments to monitor and document everyday activities of units and ensure efficient working of both manufacturing and packaging department and ensure continuous improvement in the same.
- Taking ownership of sample development and quality assurance and getting approvals from respective authority/manager.
- Understanding of ‘package & product’ relationship, in terms of shelf life, transportation, physical/climatic hazards and brand identity.
- Preparing and developing vendor technical/design briefs where required, working closely with vendors.
- Delivering packaging which not only meets the required quality and technical standards, but also creates a luxurious experience for the customers and establish brand positioning and loyalty.
- Partnering with packaging vendors, and material suppliers, globally, for the development of packaging components.
- Receiving of material with proper documentation.
- Managing assigned packaging projects, with minimal guidance, working with cross category teams to gather requirements, ensuring packaging meets the packaging brief, Quality norms, and is delivered on time, in full.
- Constantly innovating design, techniques and processes and identification of new vendors to fulfil new and continuing project requirements.
- Conducting QC of all packaging materials and get it approved from design team.
- Warehouse and Inventory Ops:
- Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Maintaining and monitoring inventory of supply and products.
- Minimizing inventory loss by incorporating best supply chain practices.
- Making improvements and managing inventory life cycle.
- Complying with state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Controlling inventory levels by conducting physical counts; reconciling with data storage system.
- Maintaining physical condition of warehouse by planning and implementing design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Completing warehouse operational requirements by scheduling and assigning employees, following up on work results.
- Maintaining warehouse staff by orienting, and training employees.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- Looking for a candidate with 0-3 years of experience in supply chain with clear understanding of packaging, materials, equipment, warehouse ops and inventory management.
- Must be proficient in vendor management, Negotiation, Quality Check (production aesthetic), Global sourcing, Communication.
- Basic understanding of costing, warehouse and inventory management, procurement.
- Having a superlative sense of aesthetics will be critical.
- Being able to contributes to the business positively and is actively looking for challenging environment.
- The candidate should be energetic, have a sense of ownership and ready to unlearn and learn.
- Added advantage:
- Experience in Personal care / cosmetic / luxury packaging.
- Capable of handling projects and decision making independently understanding on Design principles, and should be strong on project execution skills.
- Knowledge of excel.
- What is in it for you?
- Enjoy industry standard salaries, but, better than industry standards annual growth rates (based on performance, of course).
- Claim the opportunity to grow into a leadership role.
- Get a chance to become a critical part of a very unique global experience and build a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe.
- Enjoy the satisfaction of spreading the power of one of the crowning glories of Indian heritage- the science of Life: Ayurveda, in a way that has never been attempted before.
- Gain the experience of working for an international market and thereby, stay abreast if not ahead of global trends.
- Work in a fast-growth, hyper-focused company with a variety of people from very different walks of life.
- Before you apply, please take note of the following:
- Please value your time as well as ours and read through the entire company and job description.
- Do your research, go through the company website before you apply. You may also visit the company links to understand what we do better.
- Please do send in a detailed CV and links to your work. Applications without links / samples / complete portfolio may not be considered.
- should be able to draft proposals/decks quickly
- mid-level BD/partnerships experience, would prefer if has Agri input/tractor/equipment companies background as a part of the past experience- overall 4-5 yrs of experience
- smart/hustler - should be able to pull out connections in the industry