UI/ UX Designer

Hello Folks,

🚀 We’re Hiring: Process Executive (Analytical Operations)

📍 Location: Anna Salai, Mount Road, Chennai

🏢 Company: Pentabay Softwares

💼 Employment Type: Full-Time

📅 Experience: 1–5 Years

🔎 About the Role:

Pentabay Softwares is looking for a detail-oriented and analytical Process Executive to manage high-priority document-based workflows for our international clients.

This role involves analyzing, verifying, and processing digital information while maintaining high standards of communication and 100% data accuracy.

🎯 Key Responsibilities:

✔️ Data Analysis & Verification – Review and validate information within documents to ensure accuracy and consistency before final processing.

✔️ Professional Communication – Coordinate with stakeholders via email and chat, report progress, and clarify data discrepancies clearly and professionally.

✔️ Process Documentation – Maintain structured logs of processed files and identify recurring patterns or errors.

✔️ Quality Assurance – Conduct periodic audits to ensure data integrity and meet global quality standards.

✔️ Workflow Optimization – Suggest improvements to enhance speed and accuracy in handling high-volume PDF-based workflows.

✅ Required Skills & Qualifications:

🔹 Excellent verbal and written English communication skills

🔹 Strong analytical and logical thinking ability

🔹 High attention to detail when working with digital documents

🔹 Proficiency in Microsoft Excel (tracking & reporting)

🔹 Familiarity with PDF management tools

🔹 Ability to work in a structured, target-driven office environment

🌟 Why Join Pentabay Softwares?

✨ Prime office location at Mount Road, Chennai

✨ Exposure to high-end international business operations

✨ Opportunity to grow with a dynamic team during our 14th Tech Drive

📩 How to Apply

Please send resumes to sandhiya.m at pentabay.com

Or Else , you can apply :

https://forms.gle/fdXjBVuzdnXpKP2y8

Qualification: B.Sc computer science/IT or BCA AND M.Sc computer Science/IT or MCA

Experience: Freshers (preferred candidates residing in and around coimbatore - no hostel facility)

Thavathiru Santhalinga Adigalar Arts, Science & Tamil College (TSA Tamil College) is a renowned institution located in Perur, Coimbatore, Tamil Nadu.Established in 1953 by the historic Perur Aadheenam, the college was founded with the mission to promote Tamil language, culture, and holistic education among rural youth

Responsibilities

• Build efficient, testable and reusable codes.
• Collaborate with engineers, PMs and designers to quickly ship new requirements.
• Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.
• Solve complex performance problems and architectural challenges.
• Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.
•  

Requirements

• 2-3 years experience with hands on experience in both iOS  platform with an attitude to learn the other platform.
• Strong passion for Programming in general and iOS App development in specific.
• Experience in source revision control systems such as git, svn.
• Knowledgeable about MVC and MVVM architecture.
• Experience working with remote data via REST and JSON.
• Experience with SQL Lite and other databases.
• Experience with UI development.
• Experience with publishing apps.
• Positive attitude towards work (Dynamic) and good communication skills.

Required iOS skill

• Good knowledge of SWIFT, Xcode and iOS widgets.
• Experience with Core data.
• Experience in integrating 3rd party libraries.
• Experience in building multiple Xcode schemes.

Job Title: Marketing Head

Job Summary: We are seeking an experienced and innovative Marketing Head to lead our marketing efforts. The ideal candidate will have a strong background in ecommerce marketing and will be responsible for developing and implementing strategies to enhance our brand presence, drive traffic, and increase sales.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies to achieve business objectives.
• Oversee all marketing initiatives, including digital marketing, social media, email campaigns, and content marketing.
• Collaborate with cross-functional teams to create and implement marketing campaigns.
• Analyze market trends and customer insights to identify growth opportunities.
• Manage and optimize marketing budgets to maximize ROI.
• Monitor and report on the effectiveness of marketing campaigns.
• Lead and mentor the marketing team to achieve targets and foster professional growth.
• Build and maintain relationships with external partners, such as agencies and vendors.
• Ensure brand consistency across all marketing channels.
• Focus on increasing sales ROI through various marketing channels and aim to boost the number of sales.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience as a Marketing Head or similar role in the ecommerce industry.
• Strong understanding of digital marketing channels and tools.
• Excellent analytical and decision-making skills.
• Ability to think strategically and creatively.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with data-driven marketing and analytics.
• Knowledge of the latest marketing trends and best practices.
• Experience in a fast-paced, high-growth environment.

Industry Preference: Ecommerce Client: Uplers Office: JP Nagar, Bangalore

• Analyze complex data sets to identify trends, patterns, and insights to drive business decisions.

• Collaborate with cross-functional teams in an Agile environment to define and implement data-driven solutions.

• Create and maintain detailed reports and dashboards to track key performance indicators (KPIs).

• Work closely with product owners, developers, and stakeholders to ensure data requirements are met effectively.

• Utilize Jira for task management, sprint planning, and tracking project progress.

• Provide guidance and mentorship to junior team members in data analysis techniques and best practices.

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

About us: At myEZcare, we provide a complete enterprise end-to-end solution for B2B providers helping and providing care to seniors and children with behavioural health issues. We believe innovation and technology is the only way to improve the quality of care and contribute our help and support to the companies involved in this noble journey of caring and giving.

We are a Software as a service provider, with an emphasis on developing advanced solutions using cutting-edge technology and bringing innovation to changing lives. We are hiring for multiple positions for expansion in the global market.

Roles and Responsibilities :

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest processes and IT advancements to automate and modernize systems.
• Excellent verbal and written communication skills in English are a must.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicate your insights and plans to cross-functional team members and management.
• Establish the development processes and audit and guide the team to follow the standards.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Managing competing resources and priorities.

Desired Candidate Profile: A .NET Fullstack Developer with at least 5 years of experience, who thrives on challenges. In this position, you will be responsible for creating high-quality testable code and working with Analysts and Designers to analyze customer requirements. We are looking for individuals who can think out of the box and do not hesitate to go above and beyond to keep up with a fast-paced environment. To succeed in this role you should have a natural analytical way of thinking and be able to come up with creative solutions.

• Proficient in the following technologies: .Net Core, Angular JS, NodeJS, ASPNet MVC, JQuery, AJAX, Webservices/API, SQL Server.
• Proficient in AngularJS is a must.
• Excellent skill in writing queries and SQL Development.
• Experience in Scrum and agile methodologies.
• Exceptional analytical and conceptual thinking skills.
• Preferably prior experience with CI/CD automation and Jenkins.
• Prior experience in working with multi-tenant nested architecture and Microservices.
• Prior experience in working with product development for Healthcare applications based on US healthcare preferred

Perks and Benefits

• Health Insurance
• Remote work

1) Proven experience as a .NET Developer or Application Developer

2) Familiarity with the http://ASP.NET">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

3) Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and IIS

4) Familiarity with architecture styles/APIs (REST)

5) Basic knowledge Windows Application and Windows Services,

6) Excellent troubleshooting and communication skills