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Job Details:
Job Title: Linux Admin
Location: Mumbai-Powai
Shifts: Rotational Shifts
Job Description:
Job Overview:
● Experience in Customer Support with an enterprise software organization.
● Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).
● Hands-on experience in managing web servers (Apache, Tomcat, JBoss).
● Elementary database (SQL Server, MySQL, Oracle) operational knowledge.
● Proficient with Scripting or other programming languages.
● Hands-on experience on ticketing tools (Jira / Freshdesk).
● Readiness to work shifts and/or be on call and/or put in extra hours for task closure.
● Excellent verbal, written, presentation and interpersonal communication skills.
● Fast learner who can pick up new technologies.
● Capable of working with a cross-functional team to solve business and technical problems.
● Ability to make complex technical matters easy-to-comprehend for non-technical persons.
● Highly driven individual with an execution focus and a strong sense of urgency.
● High level of enthusiasm about helping and serving clients, strong customer and solution- oriented personality.
● Ability and willingness to travel, if required.
The Role:
● Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.
● Take ownership of user problems and be proactive when dealing with user issues.
● Follow an established set of processes while handling support requests.
● Report any issue that may significantly impact the business.
● Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.
● Ensure all calls are logged in the ticketing logging system & every activity is updated.
● Ensure users and management are notified during downtimes with complete information.
● Identify and learn more about the software and hardware used/supported by the organization.
● Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Prepare accurate and timely reports.
● Document knowledge in the form of knowledge base tech notes and articles.
Additional / Preferred Skills:
● Exposure at client sites is desirable.
● Experience in the Financial Service industry or Banking applications is desirable
Job Title : System Support Engineer – L1
Experience : 2.5+ Years
Location : Mumbai (Powai)
Shift : Rotational
Role Summary :
Provide first-level technical and functional support for enterprise applications and infrastructure. Handle user issues, troubleshoot systems, and ensure timely resolution while following support processes.
Key Responsibilities :
- Provide phone/email support and own user issues end-to-end.
- Log, track, and update tickets in Jira/Freshdesk.
- Troubleshoot Linux/UNIX systems, web servers, and databases.
- Escalate unresolved issues and communicate during downtimes.
- Create knowledge base articles and support documentation.
Mandatory Skills :
Linux/UNIX administration, Apache/Tomcat/JBoss, basic SQL databases (MySQL/SQL Server/Oracle), scripting knowledge, and ticketing tools experience.
Preferred :
- Banking/Financial Services domain exposure and client-site support experience.
- Strong communication skills, customer-focused mindset, and willingness to work in rotational shifts are essential.
Kubernetes
Docker
Amazon Web Services (AWS)Role : Principal Devops Engineer
About the Client
It is a Product base company that has to build a platform using AI and ML technology for their transportation and logiticsThey also have a presence in the global market
Responsibilities and Requirements
• Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure
• Knowledge in Linux/Unix Administration and Python/Shell Scripting
• Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure
• Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios
• Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms
• Experience in enterprise application development, maintenance and operations
• Knowledge of best practices and IT operations in an always-up, always-available service
• Excellent written and oral communication skills, judgment and decision-making skill
Java
Spring Boot
Javascript|
· Software Development and leading supporting development team, status reporting to Project Manager · Should be able to review the code of the team members, should be actively involved in impact analysis · Must take ownership of tasks assigned to self and team · Create and maintain proper documents related to development work · Collaborate with other team to create quicker issue resolution to achieve high customer satisfaction · Manage Source code repositories and internal and external deployment and patches · Clear understanding of requirement from functional team · Coding applications using best practices, documentation. · Involvement in analysis, design, coding, SIT, UAT and support · Should be a self-learner, able to work independently and manage tasks in hand |
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BCA/BSC/MCA/MSC/BE or any other graduate with good academic background |
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3-9 years in software development |
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Web : Angular4+, HTML, JavaScript, CSS, Ajax Frameworks : Spring Boot, Hibernate/JPA, Spring Cloud Micro services Programming: Typescript, Java/J2EE 1.8, Oracle PL SQL IDE Tools : Eclipse, SpringSuit, Visual Studio Code, InteliJ Web servers : Apache Tomcat/JBoss/Wildfly/Weblogic/Maven or any additional web server Source Control – Good knowledge on SVN/Git Databases : Oracle - Strong in Oracle PL / SQL WebServices : SOAP, Restful, WSDL, ETL tools like Talent
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Good Communication Skills (Verbal & Written) Good Team Player Should be Self-Starter |
Skills :-
- Operating systems - Windows Server/Windows Client.
- Hands on experience in troubleshooting Windows OS and application related issues.
- Infrastructure technologies - AD (Active Directory), DNS, DHCP, IIS
- Good working knowledge of MS Office suite
-Strong foundation of Networking Principles.
- Web servers like Apache/Tomcat
Job Description : As a L3 Product Support, you will need to :
- Should have a minimum of 4+ years of L2 / L3 level Support experience.
- Should be able to interface with the customer's IT teams.
- Should have very good communication skills.
- The candidate should have a good understanding and working knowledge of Active Directory, Databases like Oracle/MSSQL, LDAP, J2EE web servers like Apache/Tomcat, SSL connectivity.
- Flexible and open to traveling as he/she may need to frequently travel to customer locations.
JavaSpring BootRequired Qualifications and Skills:
- 3-5 years of work experience in the development background, with at least 2 years experience in Java, Spring, Sprint Boot, Hibernate or JPA, MySQL, Oracle, Spring MVC.
- B.E. degree in Computer Science, Graduate in Software Engineering or equivalent
- Experience in Core JAVA, Spring, Spring Boot Frameworks.
- Experience with ORM's like Hibernate.
- Good knowledge of developing RESTful web services using Spring Boot, Java1.x,Servlet2.4, JSP2.0, JDBC3.0, Java Mail, Struts2.x, HTML, HTML5, Angular7+, JavaScript, JSF, Bootstrap2.x-3.x, JQuery & CSS 3.x, Maven 3.x, Apache Tomcat7
- Knowledge of Cloud AWS.
- Experience in any Messaging Queue e.g. Apache Kafka, ActiveMQ, etc.
- Experience on Web services with REST and SOAP.
- Experience working on tool set like Eclipse IDE, SQL clients.
- Experience using application server like Jboss, TomCat, Wildfly, glassfish.
- Experience in using tools like SOAP UI, POSTMAN
- Ability to write SQL queries to fetch data.
- Knowledge of Micro services, Redis Cache and Mongo DB (or any other NoSQL) is good to have
- Linux OS administrator
- Experience with WHM / Cpanel
- Experience working on MS Azure.
- Experience with handling domain names and registrars
- Experience with backups
- Knowledge of cloud and dedicated computing
- Experience in setting up OS, Web server (Apache), App server (Tomcat) and its management
- Knowledge of Data security and have implemented OS security measures, deployment of security patches/ upgrades
- Knowledge of networking and cloud technologies
- Deployment of software releases, release management
- Working with Banks in 24x7 based environment and identify Application problems and advising on the solution.
- Analyzing application/OS logs to spot common trends and underlying problems.
- Analyzing underlying database using SQL queries (MS SQL /Oracle or any other relational database).
- Deploying, testing, and reporting bugs/issues in new modules and support clients in testing.
Skills Required:
- Good analytical and problem-solving skills.
- knowledge of Linux Commands and database queries.
- Knowledge of Application servers i.e Apache Tomcat/ Jboss.
- Knowledge of shell script
- knowledge on Banking Digital Products i.e. IMPS, UPI
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