Principal DevOps Engineer

We are seeking an experienced Senior Systems Operations Engineer with 6+ years of experience in Application Production Support, Systems Operations, and Incident Management. The ideal candidate will be responsible for maintaining the stability, availability, and performance of production applications and infrastructure while ensuring adherence to ITIL processes and operational excellence.

The candidate should possess strong expertise in Linux/Unix administration, SQL/Oracle Database support, Production Issue Analysis, Incident & Change Management, and monitoring tools such as Splunk, Grafana, and AppDynamics. The role requires excellent troubleshooting skills, stakeholder communication, and the ability to lead critical incident resolution activities in a 16X7 production environment.

Key Responsibilities:

•           Provide advanced production support for critical business applications, ensuring high availability and performance.

•           Lead incident and change management processes, including root cause analysis and resolution of production issues.

•           Monitor application health using tools such as SPLUNK, Grafana, and AppDynamics.

•           Collaborate with development, infrastructure, and business teams to drive continuous improvement in system operations.

•           Maintain and optimize Linux/Unix environments and SQL/Oracle databases.

•           Document operational procedures, troubleshooting steps, and best practices.

Required Skills:

•           Strong experience with Linux/Unix system administration.

•           Advanced proficiency in SQL and Oracle database management.

•           Expertise in incident and change management within enterprise environments.

•           Proven ability to analyse and resolve production issues efficiently.

•           Hands-on experience with monitoring and alerting tools: SPLUNK, Grafana, AppDynamics.

•           Excellent communication and collaboration skills.

•           Experience with cloud platforms (AWS, Azure, GCP)

Desired Candidate Profile

•           6+ years of experience in Application Production Support and Systems Operations.

•           Proven experience managing mission-critical production environments.

•           Strong expertise in Linux/Unix, SQL, Oracle Database, and monitoring tools.

•           Demonstrated success in incident resolution, RCA preparation, and service improvement initiatives.

•           Ability to work effectively in a fast-paced 16x7 production support environment.

•           Exposure to AI tools and implementation as well

Role - IT Cloud Engineer/ Devops

• Proficient in Linux.
• Hands on experience with AWS cloud or Google Cloud.
• Knowledge of container technology like Docker.
• Expertise in scripting languages. (Shell scripting or Python scripting)
• Working knowledge of LAMP/LEMP stack, networking and version control system like Gitlab or Github.

Job Description:

The incumbent would be responsible for:

• Deployment of various infrastructures on Cloud platforms like AWS, GCP, Azure, OVH etc.
• Server monitoring, analysis and troubleshooting.
• Deploying multi-tier architectures using microservices.
• Integration of Container technologies like Docker, Kubernetes etc as per application requirement.
• Automating workflow with python or shell scripting.
• CI and CD integration for application lifecycle management.
• Hosting and managing websites on Linux machines.
• Frontend, backend and database optimization.
• Protecting operations by keeping information confidential.
• Providing information by collecting, analyzing, summarizing development & service issues.
• Prepares & installs solutions by determining and designing system specifications, standards & programming.

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

• Seeking an Individual carrying around 5+ yrs of experience.
• Must have skills - Jenkins, Groovy, Ansible, Shell Scripting, Python, Linux Admin
• Terraform, AWS deep knowledge to automate and provision EC2, EBS, SQL Server, cost optimization, CI/CD pipeline using Jenkins, Server less automation is plus.
• Excellent writing and communication skills in English. Enjoy writing crisp and understandable documentation
• Comfortable programming in one or more scripting languages
• Enjoys tinkering with tooling. Find easier ways to handle systems by doing some research. Strong awareness around build vs buy.

Contract Review and Lifecycle management is no longer a niche idea. It is one of the fastest growing sectors within legal operations automation with a market size of $10B growing at 15% YoY. InkPaper helps corporations and law firms optimize their contract workflow and lifecycle management by providing workflow automation, process transparency, efficiency, and speed. Automation and Blockchain have the power to transform legal contracts as we know of today; if you are interested in being part of that journey, keep reading!

InkPaper.AI is looking for passionate DevOps Engineer who can drive and build next generation AI-powered products in Legal Technology: Document Workflow Management and E-signature platforms. You will be a part of the product engineering team based out of Gurugram, India working closely with our team in Austin, USA.

If you are a highly skilled DevOps Engineer with expertise in GCP, Azure, AWS ecosystems, and Cybersecurity, and you are passionate about designing and maintaining secure cloud infrastructure, we would love to hear from you. Join our team and play a critical role in driving our success while ensuring the highest standards of security.

Responsibilities:

• Solid experience in building enterprise-level cloud solutions on one of the big-3(AWS/Azure/GCP)
• Collaborate with development teams to automate software delivery pipelines, utilizing CI/CD tools and technologies.
• Responsible for configuring and overseeing cloud services, including virtual machines, containers, serverless functions, databases, and networking components, ensuring their effective management and operation.
• Responsible for implementing robust monitoring, logging, and alerting solutions to ensure optimal system health and performance
• Develop and maintain documentation for infrastructure, deployment processes, and security procedures.
• Troubleshoot and resolve infrastructure and deployment issues, ensuring system availability and reliability.
• Conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential threats.
• Implement security controls and best practices to protect systems, data, and applications in compliance with industry standards and regulations
• Stay updated on emerging trends and technologies in DevOps, cloud, and cybersecurity. Recommend improvements to enhance system efficiency and security.

An ideal candidate would credibly demonstrate various aspects of the InkPaper Culture code –

1. We solve for the customer
2. We practice good judgment
3. We are action-oriented
4. We value deep work over shallow work
5. We reward work over words
6. We value character over only skills
7. We believe the best perk is amazing peers
8. We favor autonomy
9. We value contrarian ideas
10. We strive for long-term impact

You Have:

• B.Tech in Computer Science.
• 2 to 4 years of relevant experience in DevOps.
• Proficiency in GCP, Azure, AWS ecosystems, and Cybersecurity
• Experience with: CI/CD automation, cloud service configuration, monitoring, troubleshooting, security implementation.
• Familiarity with Blockchain will be an edge.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail

At InkPaper, we hire people who will help us change the future of legal services. Even if you do not think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.

Benefits

• Hybrid environment to work from our Gurgaon Office and from the comfort of your home.
• Great compensation package!
• Tools you need on us!
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplemental for all employees and dependents
• 15 planned leaves + 10 Casual Leaves + Company holidays as per government norms

InkPaper is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from diverse backgrounds, not just because it is the right thing to do, but because it makes us stronger. We are an equal opportunity employer and does not discriminate against candidates based on race, ethnicity, religion, sex, gender, sexual orientation, gender identity, or disability

Location: Gurugram or remote

Roles and Responsibilities 

• Primary stakeholder collaborating with Dir Engineering on software/infrastructure architecture, monitoring/alerting framework and all other architectural level technical issues
• Design and manage implementation of Silvermine’s high performance, scalable, extensible and resilient microservices application stack based of existing, partially migrated monolithic application and for new product development.  Includes:
  • Utilizing either ECS Fargate (no EC2 clusters) or EKS as the orchestration framework – to be tested up to a minimum of 100k concurrent users
  • Exploring, designing and implementing use of on demand compute (Lambda) where appropriate
  • Scalable and redundant data architecture supporting microservices design principles
  • A scalable reverse proxy layer to isolate microservices from managing network connections
  • Utilizing CDN capabilities to offload origin load via an intelligent caching strategy
  • Leveraging best in breed AWS service offerings to enable team to focus on application stack instead of application scaffolding while minimizing operational complexity and cost
  • Monitoring and optimizing of stack for
• Security and monitoring
  • Leverage AWS and 3rd party services to monitor the application stack and data; secure them from DDOS attacks and security breaches; and alert the team in the vent of an incident
  • Using APM and logging tools:
    • Monitor application stack and infrastructure component performance
    • Proactively detect, triage and mitigate stack performance issues
    • Alert upon exception events
    • Provide triaging tools for debugging and Root Cause Analysis.
• Enhance the CI/CD pipeline to support automated testing, a resilient deployment model (e.g., blue-green, canary) and 100% rollback support (including the data layer)
• Development a comprehensive, supportable, repeatable IAC implementation using CloudFormation or Terraform
• Take a leadership role and exhibit expertise in the development of standards, architectural governance, design patterns, best practices and optimization of existing architecture.
• Partner with teams and leaders to provide strategic consultation for business process design/optimization, creating strategic technology road maps, performing rapid prototyping and implementing technical solutions to accelerate the fulfillment of the business strategic vision.
• Staying up to date on emerging technologies (AI, Automation, Cloud etc.) and trends with a clear focus on productivity, ease of use and fit-for-purpose, by researching, testing, and evaluating.
• Providing POCs and product implementation guidelines.
• Applying imagination and innovation by creating, inventing, and implementing new or better approaches, alternatives and breakthrough ideas that are valued by customers within the function.
• Assessing current state of solutions, defining future state needs, identifying gaps and recommending new technology solutions and strategic business execution improvements.
• Overseeing and facilitating the evaluation and selection technology, product standards and the design of standard configurations/implementation patterns.
• Partnering with other architects and solution owners to create standards and set strategies for the enterprise.
• Communicating directly with business colleagues on applying digital workplace technologies to solve identified business challenges.

Skills Required:

• Good mentorship skills to coach and guide the team on AWS DevOps.
• Jenkins, Python, Pipeline as Code, Cloud Formation Templates and Terraform.
• Experience with Dockers, Containers, Lambda and Fargate is a must
• Experience with CI/CD and Release management
• Strong proficiency in PowerShell scripting
• Demonstrable expertise in Java
• Familiarity with REST APIs

Qualifications:

• Minimum of 5 years of relevant experience in Devops.
• Bachelors or Masters in Computer Science or equivalent degree.
• AWS Certifications is added advantage

We are seeking a passionate DevOps Engineer to help create the next big thing in data analysis and search solutions.

You will join our Cloud infrastructure team supporting our developers . As a DevOps Engineer, you’ll be automating our environment setup and developing infrastructure as code to create a scalable, observable, fault-tolerant and secure environment. You’ll incorporate open source tools, automation, and Cloud Native solutions and will empower our developers with this knowledge. 

We will pair you up with world-class talent in cloud and software engineering and provide a position and environment for continuous learning.